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Neil Movold

Harold Jarche » Social Learning, Complexity and the Enterprise - 0 views

  • There is a growing demand for the ability to connect to others. It is with each other that we can make sense, and this is social. Organizations, in order to function, need to encourage social exchanges and social learning due to faster rates of business and technological changes. Social experience is adaptive by nature and a social learning mindset enables better feedback on environmental changes back to the organization.
  • The Internet has fundamentally changed how we communicate on a scale as large as the printing press or the advent of written language.
  • Our relationship with knowledge is changing as our work becomes more intangible and complex. Notice how most value in today’s marketplace is intangible, with Google’s multi- billion dollar valuation an example of value in non-tangible processes that could be deflated with the development of a better search algorithm. Non-physical assets comprise about 80 percent of the value of Standard & Poor’s 500 US companies in leading industries.
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  • A collective, social learning approach, on the other hand, takes the perspective that learning and work happen as groups and how the group is connected (the network) is more important than any individual node within it.
  • The manner in which we prepare people for work is based on the Taylorist perspective that there is only one way to do a job and that the person doing the work needs to conform to job requirements [F.W. Taylor, The Principles of Scientific Management, 1911]. Individual training, the core of corporate learning and development, is based on the premise that jobs are constant and those who fill them are interchangeable.
  • Individual learning in organizations is basically irrelevant because work is almost never done by one person.
  • Social learning is how groups work and share knowledge to become better practitioners.
  • “a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”.
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    There is a growing demand for the ability to connect to others. It is with each other that we can make sense, and this is social. Organizations, in order to function, need to encourage social exchanges and social learning due to faster rates of business and technological changes. Social experience is adaptive by nature and a social learning mindset enables better feedback on environmental changes back to the organization.
Neil Movold

Social Media + Learning is more than Social Learning - 0 views

  • There are two key areas where this is happening and where it is having an impact on organisational learning.Extensive use of public social media sites like YouTube, Scribd, Slideshare, Blogger, Wordpress, Wikipedia, and so on, that support the creation, sharing and commenting of content, as well as the co-creation of content, means that workers are now using similar approaches in their organisations to co-create and share their own content within their own work teams.Extensive use of social networking sites like Facebook, Twitter, LinkedIn, etc where individuals have built a personal network of trusted friends, means that they are using similar approaches to build networks of trusted colleagues (both internally and externally), as well as power team workspaces and internal communities of practice.
  • It is clear that a huge number of people who have been using social media for their personal use have now recognised their value for professional use, and are also using the very same tools to address their own organisational problems – mainly because enterprise systems just don’t provide them with the functionality they require to do so. Forrester estimated this was around 47% business users in early 2011 and was likely to rise to 60% by then end of the year.
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    Although we learn every day, in everything we do, whether it is in what we read, watch or listen to, or in the conversations and discussions we have with other people, at some time people started believing that the only important learning happens in a formal setting, e.g. in a school classroom or a university lecture hall.
Neil Movold

Conversations That Share Tacit Knowledge - 0 views

  • Now when I’m asked, “What's the most effective way for people to share their tacit knowledge?” I always think of Hans and the answer I give is: “Tacit knowledge needs to be shared through conversation.” My reasoning is as follows. Our tacit knowledge is drawn from our experience as well as our years of study and is stored in bits and pieces in our brain, that is, it is not stored as answers or explanations but as fragments. What we call “tacit knowledge” is the human ability to draw on those fragments to construct a response to a new problem or question. Tacit knowledge is particularly useful when we are faced with a complex problem. By complex I mean a problem that does not have a factual, right or wrong answer, for example, "What architectural design would best fit this physical space and meet the needs of the client?" or “How would you stop an oil leak 5000 feet under water?” When an expert like Joachim faces a complex problem he brings together those bits and pieces of his experience and study that are relevant to that specific problem situation and puts those together to form a solution. Because he is embedded in the situation he knows the context and the end goal. In bringing together those bits and pieces that are in his head, he conducts, what Don Schon would call, a “reflective conversation with the situation.”
  • Tacit knowledge, then, is constructed in response to a question or to a problem at a specific moment in time. It is a magnificent human capability we have to be able to continually reconstruct what we know into new forms to face new situations.
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    Now when I'm asked, "What's the most effective way for people to share their tacit knowledge?" I always think of Hans and the answer I give is: "Tacit knowledge needs to be shared through conversation." My reasoning is as follows. Our tacit knowledge is drawn from our experience as well as our years of study and is stored in bits and pieces in our brain, that is, it is not stored as answers or explanations but as fragments. What we call "tacit knowledge" is the human ability to draw on those fragments to construct a response to a new problem or question.
Neil Movold

Sense-making through conversation - asking and telling - 0 views

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    Sense-making consists of both asking and telling. It's a continuing series of conversations. We know that conversation is the main way that tacit knowledge gets shared. So we continuously seek out explicit knowledge, in the form of written work or other knowledge artifacts left by others. We then have conversations around these artifacts to make sense of them. Finally, we share new, explicit knowledge artifacts which then grow our bodies of knowledge. Sharing closes the circle, because being a personal knowledge manager is every professional's part of the social learning contract.
Neil Movold

Amplified and Connected - The Unexpected has a way of catching our attention! - 0 views

  • The force driving the most radical change in organizations today is knowledge gained and shared through social media, the great amplifier of our time. Businesses can't hide from the expectations of customers and employees (the iPhone 5). Governments can't hide from the expectations of citizens (the Arab Spring). And trainers can't hide from the expectations of learners. A counterpart to information exchange through social media is the ability to collect and analyze enormous amounts of data about customers, partners, markets, and other quantifiables. Big Data, as it is called, allows companies to respond rapidly and with relevance to their constituents, and leaves them few excuses when they don't.
  • The Signal and the Noise: Why So Many Predictions Fail—but Some Don't, is about the explosion of data available in the Internet age, and the challenge of sorting through it all and making thoughtful decisions.
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    "The force driving the most radical change in organizations today is knowledge gained and shared through social media, the great amplifier of our time. Businesses can't hide from the expectations of customers and employees (the iPhone 5). Governments can't hide from the expectations of citizens (the Arab Spring). And trainers can't hide from the expectations of learners. A counterpart to information exchange through social media is the ability to collect and analyze enormous amounts of data about customers, partners, markets, and other quantifiables. Big Data, as it is called, allows companies to respond rapidly and with relevance to their constituents, and leaves them few excuses when they don't."
Neil Movold

Why do I share my knowledge? - 0 views

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    "Knowledge Sharing is the Learning, Learning is the Knowledge Sharing"
Neil Movold

Social Business Index Draws on Social Business Intelligence - And All the Data That Inf... - 0 views

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    While there may not be a semantic application that can go to work on every issue that requires grappling with Big Data, it certainly has a role to play in many of them. Throw out outliers such as using power grid data to optimize power distribution, and "the lion's share of big data problems are semantic problems," says Dachis Group CTO Erik Huddleston.
Neil Movold

Pull Don't Push … How Semantic Technology Can Improve Your Ability To Capture... - 0 views

  • Implementing a semantic  approach to new product development and product lifecycle management can help organizations capture new opportunities because: It facilitates the process of finding opportunities through computer driven analysis of unstructured data to spot trends and emerging needs. It improves the R&D process through shared data and improved collaboration both internally and externally. It increases the serendipity of collaboration between disciplines because it is easy for experts to draw new relationships between the data. It eliminates many of the traditional costs of new product develop through virtualization lowering the costs of prototyping and market testing. It speeds time to market by opening up collaboration options, such as crowd sourcing, social networking and social media based marketing.
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    As the fundamental flow of energy through the marketplace transforms from 'push' to 'pull,' organizations will need to become more active and participative social networkers.  New opportunities will show up first on the myriad of non-structured, social media sites that cater to people who want to collaborate to solve problems, start trends, influence the masses and build support.
Neil Movold

Everything, Everywhere, All The Time - 0 views

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    The web is a blessing and a curse: there is simply too much information. And it's coming at us too quickly. Meanwhile, the tools we have to process the data flow are failing miserably, and yet, very few people are building us better ones. Instead, these days, it's far easier to build the next great photo-sharing app than it is a better Gmail. It's more fun to build a new social network for taking pictures of food than it is a tool that tells us exactly what we missed when we went offline for an hour. And no one, and I mean no one, is building a better RSS reader for a niche audience of serious news consumers. Where are the magical email auto-responders that answer, tag and organize emails for us? Where are the intelligent calendars that integrate with messaging systems (social, email and otherwise), capable of reading text-based communications and turning them into appointments and meetings? Where are the automaters, the filters, the noise reducers? Where's the Siri for everything?
Neil Movold

Transforming the Workplace: Critical Skills and Learning Methods for the Successful 21s... - 0 views

  • The fading ranks of middle management have lost their edge, thanks to revolutions in both technology and globalization. Indeed, the latest wave of technology advances—cloud computing, advanced mobile applications and devices, and rapidly expanding social networks to name a few—have greatly eased access to knowledge work. Nowhere is this change seen more dramatically than with the rapidly ascending workforce in high-growth markets outside the United States. Business writer Seth Godin remarks ominously, “If you're the average person out there doing average work, there's going to be someone else out there doing the exact same thing as you, but cheaper.” The game has shifted to a far more competitive, globally-connected field of play, requiring individuals to differentiate themselves in authentic, compelling ways like never before. Godin concludes, “If you're different somehow and have made yourself unique, people will find you and pay you more.”
  • How We Will Learn: Technology-Enabled Informal LearningWhen we talk about fostering agility, curiosity and continuous learning, we’re fortunate because today we have a host of Web-based technologies (including social, mobile, video, games, and personalized portals) that can serve as perfect tools to support the self-directed learner.By utilizing technology-enabled informal learning resources, collaborative learners can easily share and exchange knowledge, and self-directed learners can continuously teach themselves. These tools allow us to gain and share knowledge when, where and how we want it.Technology-enabled informal learning (that is, technology-based learning that takes place outside a formal classroom environment) also makes sense for organizations because we know that people learn in a variety of ways, and they usually like to learn on their own terms. This insight is derived from Howard Gardner, the influential educational thinker, who has argued that all of us have multiple intelligences. Adjusting and adapting to this cognitive norm, Gardner explains, will generally result in greater skill development and sharper problem solving.
  • According to ASTD’s Learning Executive’s Confidence Index for the fourth quarter of 2011, almost 55% of learning executives expect an increase in the use of informal learning and Web 2.0 tools in their organizations over the next 6 months.
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  • According to Nucleus Research, the average sales person spends 3 to 5 hours per week searching for information across five corporate systems, leaving two out of every three searches feeling overwhelmed by the volume of information they must process. Recent research from the University of Texas concludes that a mere 10% increase in information accessibility results in a 14.4% increase in sales.
  • It’s these passionate, self-directed learners who will help drive the 21st century workforce transformation that our global economy requires.
  • The Self-Directed Learner Is an Inspired LearnerSelf-directed learners are intrinsically motivated. They understand that their passion for learning is fundamentally connected to their ability to differentiate themselves and succeed in the workplace. They know where they need to get smarter to add even more value to their organizations and to advance their careers. They take responsibility for their own learning because they are passionate, inspired and curious.
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    "There are many explanations for today's uncertain economy. But Nobel economist Joseph Stiglitz of Columbia University has advanced an analysis that's starting to resonate. In a recent article, Stiglitz says that our problem is "rooted in the kinds of jobs we have, the kind we need, and the kind we're losing, and rooted as well in the kind of workers we want, and the kind we don't know what to do with." To advance our economy, Stiglitz believes that wrenching, fundamental change is required - no less dramatic than the shifts experienced by an earlier generation during the Great Depression. While Stiglitz and I work in different worlds, I see evidence in all types of organizations that we need to better prepare, train, and inspire successful self-directed learners to meet today's challenges. As I see it, there are two big questions to consider. First, what are the critical 21st century skills that the workforce of tomorrow needs to develop and master today? Secondly, how can we improve our learning methods to enable the self-directed learner to thrive in this new environment?"
Neil Movold

The age of the Graph - the transition from Transactions to Connections - 0 views

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    "Virtually everywhere one looks we are in the midst of a transition for how we organize and manage information, indeed even relationships. Social networks and online communities are changing how we live and interact. NoSQL and graph databases - married to their near cousin Big Data - are changing how we organize and store information and data. Semantic technologies, backed by their ontologies and RDF data model, are showing the way for how we can connect and interoperate disparate information in ways only dreamed about a decade ago. And all of this, of course, is being built upon the infrastructure of the Internet and the Web, a global, distributed network of devices and information that is undoubtedly one of the most important technological developments in human history. There is a shared structure across all of these developments - the graph. Graphs are proving to be the new universal paradigm for how we organize and manage information. Graphs have an inherently expandable nature, and one which can also capture any existing structure. So, as we see all of the networks, connections, relationships and links - both physical and informational - grow around us, it is useful to step back a bit and contemplate the universal graph structure at the core of these developments. Understanding that we now live in the Age of the Graph means we can begin studying and using the concept of the graph itself to better analyze and manage our interconnected world. Whether we are trying to understand the physical networks of supply chains and infrastructure or the information relationships within ontologies or knowledge graphs, the various concepts underlying graphs and graph theory, themselves expressed through a rich vocabulary of terms, provide the keys for unlocking still further treasures hidden in the structure of graphs."
Neil Movold

Making Social Media Pay - 0 views

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    Social media is earning an increasing share of the global consumer's media time. Be it Twitter, Facebook, YouTube or any of the other platforms popular around the world, consumers are spending more time in these spaces. Brands need to be here. But before you start updating your brand status, tweeting or posting videos, you also need to work out just what you hope to gain.
Neil Movold

Sensemaking and Visualization - 0 views

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    "Visualization is often used interchangeably with sensemaking-making sense of the world we live in and then acting within that framework of understanding to achieve desired goals. Thus visualization or sensemaking is not just a shared (social) image with intent, it also implies ACTION. This sensemaking framework is composed of seven basic steps as shown below (Leedom, McElroy, Shadrick, Lickteig, Pokorny, Haynes, Bell, 2007):"
Neil Movold

How to choose and customize your Social Learning System - 0 views

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    Just because a product has the largest market share doesn't mean it is the best one for your organizational needs.
Neil Movold

How gamification technology helps students learn - 0 views

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    Learning can be fun when you make a game out of it. That premise underlies the decision of an online learning platform to use game mechanics to engage college students. It works by motivating students to join, participate, contribute and share their successes.
Neil Movold

Facilitating Collaborative Learning: 20 Things You Need to Know From the Pros - 0 views

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    Collaborative learning teams are said to attain higher level thinking and preserve information for longer times than students working individually. Why is this so?
Neil Movold

Top 10 Online Communities for Educators of Game-Based Learning - 0 views

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    Education Secretary Arne Duncan declared August Connected Educator Month. For those educators who are interested in using game-based learning might like to join a community and connect with others already are endeavoring in the journey. Especially in the same subject, the exchange of experience will be very valuable for specific targets. This post is focused on online communities(part of the information is from ConnectedEducators.org)
Neil Movold

The New Einsteins Will Be Scientists Who Share - 0 views

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    From cancer to cosmology, researchers could race ahead by working together-online and in the open
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