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“So much learning is informal and unconscious; often learners don’t think of it as ‘learning something’ but as ‘solving a problem.’”

The crux of using social media in any endeavor, as Gina Schreck has said, is, “Social media invites and allows interaction from others. How are you inviting that interaction?“ The popularity of social media tools means that sooner, rather than later, those of us in the field will need to examine what this means for us. Among other things, as noted by Taleo’s Tom Stone, use of social media tools is an excellent means of making learning more transparent. As he says, “It’s captured, searchable, and has much greater reach beyond the two people talking in the hallway.”

Social Learning is not about using Social Media but how to learn Socially

The force driving the most radical change in organizations today is knowledge gained and shared through social media, the great amplifier of our time. Businesses can't hide from the expectations of customers and employees (the iPhone 5). Governments can't hide from the expectations of citizens (the Arab Spring). And trainers can't hide from the expectations of learners. A counterpart to information exchange through social media is the ability to collect and analyze enormous amounts of data about customers, partners, markets, and other quantifiables. Big Data, as it is called, allows companies to respond rapidly and with relevance to their constituents, and leaves them few excuses when they don't.

The Signal and the Noise: Why So Many Predictions Fail—but Some Don't, is about the explosion of data available in the Internet age, and the challenge of sorting through it all and making thoughtful decisions.

There are two key areas where this is happening and where it is having an impact on organisational learning.Extensive use of public social media sites like YouTube, Scribd, Slideshare, Blogger, Wordpress, Wikipedia, and so on, that support the creation, sharing and commenting of content, as well as the co-creation of content, means that workers are now using similar approaches in their organisations to co-create and share their own content within their own work teams.Extensive use of social networking sites like Facebook, Twitter, LinkedIn, etc where individuals have built a personal network of trusted friends, means that they are using similar approaches to build networks of trusted colleagues (both internally and externally), as well as power team workspaces and internal communities of practice.

It is clear that a huge number of people who have been using social media for their personal use have now recognised their value for professional use, and are also using the very same tools to address their own organisational problems – mainly because enterprise systems just don’t provide them with the functionality they require to do so. Forrester estimated this was around 47% business users in early 2011 and was likely to rise to 60% by then end of the year.

Gamification offers a means of applying the benefits of social engagement directly to your properties

Gamification is fundamentally an analytics challenge

The Behavior Analytics found within a smart gamification platform provide significant insight regarding what users are doing across your community

I recently discussed the idea of interest graphs with Gravity CTO Jim Benedetto, who described how his company determines visitors’ interests so its content-industry customers can deliver personalized experiences.

Implementing a semantic  approach to new product development and product lifecycle management can help organizations capture new opportunities because: It facilitates the process of finding opportunities through computer driven analysis of unstructured data to spot trends and emerging needs. It improves the R&D process through shared data and improved collaboration both internally and externally. It increases the serendipity of collaboration between disciplines because it is easy for experts to draw new relationships between the data. It eliminates many of the traditional costs of new product develop through virtualization lowering the costs of prototyping and market testing. It speeds time to market by opening up collaboration options, such as crowd sourcing, social networking and social media based marketing.