argues for radical reform of college teaching, advocating a move toward a "flipped" classroom, where students watch videos from superstar professors as homework and use class time for group projects and other interactive activities

it's much harder to then take it for the broad set of students in the institutional framework and decide, OK, where is technology the best and where is the face-to-face the best. And they don't have very good metrics of what is their value-added. If you try and compare two universities, you'll find out a lot more about the inputs—this university has high SAT scores compared to this one. And it's sort of the opposite of what you'd think. You'd think people would say, "We take people with low SATs and make them really good lawyers." Instead they say, "We take people with very high SATs and we don't really know what we create, but at least they're smart when they show up here so maybe they still are when we're done with them."

The various rankings have focused on the input side of the equation, not the output

Gradually, closed spaces (Facebook, Ning, even Google if you understand what they’re up to) have become the norm, as have monetized sites. The spaces that were free are no longer free, although many of us freely contributed our own work to these sites, providing the basis of their popularity in the first place. Crowdsourcing, celebrated in story and song, has become the exploitation of the work of others in order to make money or provide cheap customer service. The use of personal information for marketing purposes is widespread, and creative people are leaving the platforms that brought everyone into the agora in the first place. Scholars at first enthusiastic about the future now see it as a lonely place. And I see conversations where people who care deeply about the web, education for the 21st century, and learning theories are beginning to back away from proselytizing about academic openness.

it’s about users becoming the products in the marketplace and the amusements in the panopticon

Where before it might have made sense to say we should make sure everyone is web literate, now such literacy extends beyond critical thinking about websites into a deeper understanding of what the using the web means for individual privacy and independence. This time, the enemies of openness and freedom won’t need to argue their philosophical reasons – they’ll argue that they’re protecting people. And the trouble is, they may be right.

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I can absolutely envision the rather hellish future, in which we use one of four organizations - Facebook, Apple, Amazon, or Google - for all of our media and communications needs, including talking, chatting, messaging, reading books, watching TV, listening to music, etc, etc.