Skip to main content

Home/ Groups/ Hospitality Technology
Rss Feed
Sort By: Most Recent | Popular Filter: All | Bookmarks | Topics Simple Middle
tvill22

US E-Waste and Planned Obsolescence by Elizabeth Lamb - US Environmental Policy - 0 views

blogs.nicholas.duke.edu/...obsolescence-by-elizabeth-lamb

obsolescence environmental policy

shared by tvill22 on 08 Jul 22 - No Cached
  • In order to increase sales, companies like Apple, Samsung, and Microsoft engage “planned obsolescence” to encourage per capita turnover of cell phones, tablets, computers, increasing electronic consumption and waste in the process.
  • For example, a company might manufacture a phone’s battery so that it breaks down earlier, a new software update might rely extensively on a new kind of hardware, or the manufacturer might make repairing the product so difficult or expensive that it makes more sense to buy a new product altogether.
  • Although e-waste only composed 2% of US landfills in 2019, it is responsible for over 70% of waste toxicity, and it is America’s fastest growing category of municipal waste.
  • ...8 more annotations...
  • Even worse, the US currently has no formal federal legislation regulating e-waste
  • exported up to 40% of its e-waste to other countries.[5] However, the waste landscape is changing quickly: China, a major waste importer, banned foreign waste shipments as of January 2018.[6] As the US must begin processing more waste domestically, it is increasingly important that proper regulations are set in place
  • 25 out of 50 states have independent e-waste recycling policies, but a federal policy has yet to come to fruition
  • Consumer Product Safety Commission possesses the ability to enforce durability standards.
  • Congress should pass an act
  • mandating a warranty on all electronic devices
  • Congress should officially instate a minimum warranty length of 2 years for all electronic devices.
  • By simply extending product lifetimes by even just a quarter through the measures mentioned above, the US can massively reduce the amount of e-waste that pollutes the US.
  • tvill22 on 08 Jul 22
     
    This article talks about planned obsolescence and US e-waste. This article talks about how tech companies engage in planned obsolescence to encourage technology turnover. They talk about ways that the US can stop this planned obsolescence. One way would be to enforce durability standard for products creating a longer life time. This could be partnered with an enforced longer warranty on electronic devices.
akopp008

What Hoteliers Want from Their PMS in 2021; Top Features Requested by Hoteliers as They... - 0 views

www.hospitalitynet.org/...4104099.html

Technology hospitality hotel software pms

shared by akopp008 on 08 Jul 22 - No Cached
  • current property-management systems do not have the breadth of features or the contactless tools needed to support returning guests along their journeys.
  • current property-management systems do not have the breadth of features or the contactless tools needed to support returning guests along their journeys.
    • akopp008
      akopp008 on 08 Jul 22
       
      Because of the pandemic, hotels realized their PMS could technological evolve more and offer more
  • run multiple outlets from a single solution with one database.
    • akopp008
      akopp008 on 08 Jul 22
       
      Hotels want to run multiple outlets from one database to make it easier on employees, more efficient and less likely to commit errors
  • ...12 more annotations...
  • offer a contactless and touch-free guest experience
  • finding a single PMS provider that offers flexible PMS deployment options.
  • Selecting the right PMS Partner speaks directly to attracting and retaining hotel employees for the long term.
  • modern browser solution with the choice to deploy self-hosted, private cloud, or on premise as well as cloud hosted.
  • Giving employees a single solution and a single login to learn and operate the technology, and the ability to cross book and view activity for all outlets, arms them with the ability to focus on their important tasks and not struggle with disparate systems and user interfaces
  • multi-property functionality.
  • PMS platform that's easy to use with built in tutorials and learning materials,
    • akopp008
      akopp008 on 08 Jul 22
       
      Hotels are looking for a PMS that makes it easier on the operations, flexible, provides learning, 24/7/365 customer service, centralized data bases and more control over it
  • centralized chain wide database
  • single client profile
  • corporate collection and individual property performance metrics and guest behavior reporting from a single central data repository.
  • PMS companies to offer eLearning,
  • want 24/7/365 responsive, LIVE, and affordable customer support.
  • akopp008 on 08 Jul 22
     
    Since the Pandemic hit Hoteliers realized that their PMS could be giving them more and making their operations easier. They have been asking since that their PMS should be able to run multiple outlets from one single data base, to give employees the ability to work in different departments without having to learn how to work different systems, have a PMS with the options of flexible deployment, having a PMS that works in multi-properties, has one client profile across all properties, provides elearning and built in tutorials for employees to use at their own pace, even at home and lastly for PMS to provide 24/7/365 customer service. These are all changes that hoteliers are asking from PMS companies to develop and i think would be ideal to ease and help hotel operations. PMS should be more developed and should be able to keep up to pace and speed of the ever evolving technology.
tvill22

Future of Hospitality with Artificial Intelligence. - Artificial Intelligence + - 0 views

www.aiplusinfo.com/...y-with-artificial-intelligence

hospitality future hotel intelligence

shared by tvill22 on 08 Jul 22 - No Cached
  • hospitality industry has been among the industry’s hit hardest by the coronavirus pandemic over the past two years
  • AI is the future of hospitality
  • The researchers foresee a 10% compound annual growth rate (CAGR) over the course of their forecast period from 2021 to 2026. 
  • ...14 more annotations...
  • As customers prefer limited human interaction to minimize transmission of the coronavirus, AI is the best alternative.
  • Personalization  Occupancy and Room Optimization  Booking and Staff Interaction  Updates and Maintenance  Reputation Management
  • But as the concierge retired or moved on to another job, the information required to deliver this personal touch would often be lost. 
  • No matter how friendly the staff is, waiting is annoying.
  • AI-driven check-in counters that use facial recognition to greet you by name and take you through the check-in process faster. 
  • Hotels dealing with international guests no longer need to struggle with translations. Instead,
  • AI-driven software not only produces numbers but also shows trends.
  • That means, as a manager you receive an accurate prediction of when occupancy is likely to drop.
  • Chatbots are the ideal tool to deliver a personalized answer in a timely manner.
  • Combine that with AI’s language translation capability, and you will also avoid misunderstandings which t
  • hen lead to awkward situations later on
  • It may not seem obvious, but according to UCLA housekeeping staff has one of the highest injury rates not only in the hospitality industry but in the entire private sector.
  • , but AI can also analyze the tone of the conversation. As a result, it can function as a type of early warning system, letting you know when there are critical comments you need to address.
  • At the same time, when your bots find positive comments, they can reply by thanking the customer for those comments whilst at the same time referencing those in your database
  • tvill22 on 08 Jul 22
     
    This article addresses the future of AI in hospitality. It starts by addressing COVID 19 and how this affected AI in the hotel industry. They then go on to talk about all the benefits that AI can bring. One thing I learned form this article that i didn't know was that housekeeping has the highest rate of injury in the hospitality industry. I was shocked to learn this.
tvill22

Benefits of cloud computing for the hospitality industry - Channel Drive - 0 views

channeldrive.in/...g-for-the-hospitality-industry

shared by tvill22 on 08 Jul 22 - No Cached
  • Cloud computing offers hospitality properties a rapid return on investment (ROI)
  • Since the risk is low, cloud solutions allow hotels to achieve better information technology despite reduced capital costs.
  • support provided by Cloud solutions are performance tuning, patches, and upgrades, and systems can be rapidly integrated with ready-to-use services for administrators and end users
  • ...2 more annotations...
  • Even if a localized computer network crashes there is no fear of losing information because it is accessible from anywhere in the world with an Internet connection.
  • makes it faster and easier to integrate and extend legacy environments
  • tvill22 on 08 Jul 22
     
    This article outlines some of the benefits of cloud computing. I would have liked this article more if they touched on some of the downsides of cloud computing as well. This article talked about the low investment costs and rapid ROI. It also brought up the high level of security, the ability to access info from anywhere in the world with internet connection and minimum operating costs.
tvill22

Reduce CAPEX at your hotel chain with a cloud solution - 0 views

www.hotelogix.com/...uce-it-capex-hotel-chains-hlxe

hotel

shared by tvill22 on 08 Jul 22 - No Cached
  • tvill22 on 08 Jul 22
     
    In this part of the class we talked about spending capital expenditures on technology. This article talks about how to save money in the IT are in hotel chains by investing in cloud computing. This can save you a ton of money because you do not have to buy new hardware every time the technology improves. Instead you just pay a monthly subscription.
mmdmd99999

Man vs machine: examining the three themes of service robotics in tourism and hospitali... - 0 views

link.springer.com/...s12525-020-00434-3

shared by mmdmd99999 on 07 Jul 22 - No Cached
  • There is a growing need in the tourism and hospitality literature to harmonise service robots and artificial intelligence’s
  • Service robotics and related tourism and hospitality research follow three basic themes: deployment, acceptance and ethical considerations.
  • robot guide at a museum, a bag-drop robot at an airport and a robot chef at a restaurant
  • ...10 more annotations...
  • potential to add $13 trillion to the global economic output by 2030.
  • Crowne Plaza deploys a robotic butler to deliver food and drinks to hotel guests
  • Royal Caribbean Cruises introduced robotic bartenders that mix two drinks per minute from an endless list of cocktail combinations
  • identify four intelligence types: mechanical, analytical, intuitive and empathetic.
  • Service robots are currently perceived as at a disadvantage regarding executing emotionally complex tasks. Consequently, a well-trained human workforce still performs such tasks better
  • point out that service robots should not look too human, because if they do, people will expect them to act like real humans
  • Henn na Hotel in Japan, which is mainly staffed by robots. At the front desk, polyglot robots greet the guests and help them check in or out. A robot stores the guests’ luggage in their rooms, for which they do not need a key, since the hotel uses a face recognition system
  • Of these projected at-risk jobs, it is estimated that automation will put approximately 30% of service and sales workers’ jobs at risk. This risk is projected to triple from 10% in 2027 to 30% in 2037
  • jobs across all industries are at risk.
  • the use of service robots and AI will be competed away in reasonably efficient markets and lead to an overall increase in consumer welfare. Increases in productivity, wealth and income due to AI and robotics should also stimulate the creation of new jobs
  • mmdmd99999 on 07 Jul 22
     
    indepth study on robotics in hospitality, will guests trust robots, will robots replace people, job loss
mmdmd99999

How to Keep Your Business Running When the Internet Goes Down - 0 views

www.businessinsider.com/...-the-internet-goes-down-2020-3

shared by mmdmd99999 on 07 Jul 22 - No Cached
  • How to Keep Your Business Running When the Internet Goes Down
  • One solution to ensure uninterrupted service is redundant internet.
  • 72% of small to midsize companies have at least some of their processes in the cloud
  • ...6 more annotations...
  • If delays happen too many times, they're likely to take their business elsewhere.
  • US small businesses are projected to lose $40 billion in productivity because of internet outages in 2020
  • the brunt of the loss will be felt by the smallest businesses that overwhelmingly do not have internet backup solutions in place. These businesses will lose $22 billion in productivity – the equivalent of just over $4,500 per year per business establishment.
  • Redundant internet is a connection that kicks in automatically when your primary internet connection goes down, which means you never lose connectivity. It's like having a backup generator that can keep a home running after a storm knocks out the neighborhood's power.
  • 66% of small businesses saying that an internet outage would be critical or extreme, Independence Research found that the majority have no internet backup plan, with many likely not having a business continuity and disaster recovery (BCDR) plan.
  • Just 2% of companies with 1 to 20 employees — vulnerable businesses that could suffer significant losses after one significant outage — have redundancies in place.
  • mmdmd99999 on 07 Jul 22
     
    internet redundancy
gwhitley

000000169977.pdf - 0 views

s-space.snu.ac.kr/...000000169977.pdf

shared by gwhitley on 05 Jul 22 - No Cached
  • gwhitley on 05 Jul 22
     
    As we discussed kiosk utilization with chili's I think it is interesting to understand how kiosk work as a whole. This article discusses kiosk accessibility for traditional and older customers.
anonymous

How the Cloud is Changing the Hospitality Industry | Virtasant - 0 views

www.virtasant.com/...nging-the-hospitality-industry

cloud changing hospitality hotel

shared by anonymous on 04 Jul 22 - No Cached
  • With the hospitality sector bound to expand now that vaccinations are available, the travel industry has taken advantage of cloud apps to welcome the influx of travelers who will be worried about health and safety.
  • Hotels are likely to go fully contactless. They’re already beginning to depend on cloud apps for contactless check-ins and check-outs
  • Marriott International recently announced the debut of its contactless arrival kiosk pilot program. As part of their Commitment to Clean Initiative—an industry-wide project spearheaded by the American Hotel & Lodging Association—hotel guests will experience a fully contactless experience for safety reasons.
  • ...6 more annotations...
  • A recent report from the Travel Technology Association said that 65% of travelers say they only feel safe staying at accommodations that have the latest technology
  • Many hotel operators have already taken the next step, using cloud apps to support check-in, housekeeping, sales, distribution, and data warehousing. Cloud technology avoids the upheaval often associated with IT replacement; it also eliminates the cost of upgrades
  • But how can independent hotels keep up with this massive upgrade system run by hotel chains? Some are partnering with these hotels like Magnuson Hotels in the UK with its Magnuson Cloud platform.
  • “Our view is that today, technology is the hospitality engine room and a key differentiator toward profitability for hotel owners.
  • “the Covid economy.”
  • “With our new platform, we can integrate with new business segments and offset high OTA commissions through an alternative suite of channels to drive a 52-week foundation of predictable revenue for any hotel.”
  • anonymous on 04 Jul 22
     
    In the emerging "post-COVID-19 economy" hoteliers are having to make serious changes to current operations in order to make guests feel safe to travel again. The biggest tool in this is the reliance on cloud computing for a more contactless hotel experience. Hotels are now working directly with cloud computing companies to create seamless apps for the best hotel stay experience.
earagon22

PCI and PSD2 Compliance: Why Are Hotels on the Hook? - 0 views

hoteltechreport.com/...pci-psd2-hotel-industry

PCI Compliance Technology hotel

shared by earagon22 on 04 Jul 22 - No Cached
  • In September 2019 the Payment Services Directive 2 (PSD2) went into effect and applies any businesses who could potentially engage with European customers. Even businesses with little international business should
  • In September 2019 the Payment Services Directive 2 (PSD2) went into effect and applies any businesses who could potentially engage with European customers. Even businesses with little international business should
  • Established in 2006, PCI stands for the Payment Card Industry Data Security Standard, which contains guidelines for accepting, storing, and processing credit card information
  • ...12 more annotations...
  • These days, cyber security and regulatory compliance aren’t just necessary skills for the IT team. Every hotel manager - even the “non-tech savvy” ones - must understand these crucial components of data protection in order to protect their businesses.
  • “The attack on Marriott was hapless and still has many gaps to fill on what actually happened. A popular entry point for adversaries is through email spoofing. This tactic is used in phishing in order to get malware onto a target network to then move laterally across all systems,” Ryan Cornateanu, Application Security Engineer @ CrowdStrike.
    • earagon22
      earagon22 on 04 Jul 22
       
      This attack mentioned compromised cc details, passport numbers, and dates of birth for 300 million guests in their database. This happened in 2014. https://hoteltechreport.com/news/marriott-data-breach#:~:text=And%2C%20the%20financial%20burden%20is,the%20largest%20data%20breaches%20ever.
  • Examples of these guidelines include using an online checkout/payment page controlled by a licensed 3rd-party service provider, storing credit card data via a 3rd-party “vault” provider rather than in your own system, and masking the full credit card number on receipts, showing only the last 4 digits instead.
    • earagon22
      earagon22 on 04 Jul 22
       
      As an example, if guests book through a 3rd-party like Expedia then I at the front desk see an Expedia card not the guest's card. The card I see is pre-loaded with the amount of the stay ONLY. Even then, I cannot see the 3rd party's full cc number. I only see the last 4 digits just like guest credit cards.
  • A few rules of thumb include using PCI-compliant POS and PMS providers, storing both digital and paper data securely, and limiting access to sensitive data to only the employees who truly need it.
  • protect consumers’ sensitive data, and, as a result, every merchant that uses credit card information must follow these rules, from small businesses to large corporations.
  • In September 2019 the Payment Services Directive 2 (PSD2) went into effect and applies any businesses who could potentially engage with European customers. Even businesses with little international business should still comply, since regulations like these are often mirrored in the United States and other countries soon after.
  • PSD2 includes enhanced guidelines for online payments and the handling of sensitive data to reduce the risk of credit theft, fraud, and security breaches. One major change is the requirement of Strong Customer Authentication (SCA) for online transactions. With SCA, rather than simply typing in a credit card number and clicking “pay,” consumers will need to provide a second layer of authentication, which could be a PIN code or an SMS verification code, before the payment can go through.
  • Guests book nearly three-quarters of hotel reservations online, so PSD2 will likely impact every hotelier as Strong Customer Authentication (SCA) becomes a requirement for payment processing.
  • Are any charges processed after the guest has checked out, such as minibar chargers? To prevent any hiccups with payment after check-out, charge an authorization on the guest’s card for the full incidental amount and have the guest provide two-factor authentication in person, such as chip-and-pin, when the guest checks in.
    • earagon22
      earagon22 on 04 Jul 22
       
      A property rule where I work is that each guest must insert or tap their cc at check-in in order to follow this rule and we take an incidental hold each night. Guests that have not traveled for years are surprised by incidental holds which makes sense based on when this was implemented.
  • The key takeaway here is that transactions initiated by the hotel at a time when the guest isn’t present won’t comply with PSD2 requirements.
  • because of increased payment security, the amount of chargebacks will likely become much lower, which is something all hoteliers can celebrate.
  • By partnering with a trusted technology solution and investing in PCI and PSD2 compliance now, hoteliers can prevent the potential catastrophe that could come with the theft of sensitive data.
  • earagon22 on 04 Jul 22
     
    PCI compliance is a crucial and necessary set of guidelines that all hotels must follow. The Payment Card Industry Security Standard was created in 2006 and outlines rules regarding accepting, storing, and/or processing card information. These rules were put into place to protect consumers sensitive information. For example, in 2014 Marriott hotels was attacked and 300 million guests information was compromised. This attack led to new regulations being put into place, the Payment Services Directive 2 (PSD2). These regulations take into account international customers and enhanced guidelines for sensitive data.
Amanda Acosta

Future of Cloud Computing - 7 Trends & Prediction about Cloud - DataFlair - 0 views

data-flair.training/...future-of-cloud-computing

shared by Amanda Acosta on 03 Jul 22 - No Cached
  • We can see the future of Cloud computing as a combination of cloud-based software products and on-premises compute which will help to create hybrid IT solutions.
  • integral parts of cloud computing will be the organized process and a better way of processing data.
  • So many businesses are adopting cloud computing and it has been predicted that the Cloud providers will provide more data centers at a lower price as there is a large competition between them.
  • ...9 more annotations...
  • With the help of the IoT and Cloud Computing, we can store data in the cloud, for further analyze & provide enhanced performance.
  • in the future applications will store in places other than the cloud
  • reduce the cost of software
  • The cloud providers provide better security measures opening balance ways to prevent cyber attacks.
  • The cloud computing market is growing at 22.8 percent and will exceed $127.5 after 2018. By 2018, 62% of all CRM software will be cloud-based. Moreover, 30% of all application spending is for software as a service based applications.
  • Cloud Computing will be one of the leading technologies in the future as the software as a service solution will account for more than 60% of the workload.
  • Cloud Computing is user-friendly and is compatible for both new as well as old organizations.
  • as placing components of the program on different storage is economical.
  • If cloud computing will continue to evolve the use of hardware will be less as most of the work will be done with the help of cloud computing and virtualization. We can save the setup cost of software by dividing it and this will lead to decreasing the use of hardware.If the evolution continues the data stored in the cloud will get analyzed with the help of a machine and it won’t require any human help.
  • Amanda Acosta on 03 Jul 22
     
    Technology continues to advance day after day. With that being said, trends either fade or grow. In the case of cloud computing it has grown over the years, especially during and post covid. Cloud computing offers storage, enhanced internet performance, security, and is cost effective. It is predicted that all these features will be enhanced and evolve in the future. It has shown to help businesses grow with features such as data analyzation and efficiency. It is said that cloud computing not only benefits the business, but the host as well. With such advancement and more and more businesses taking on cloud computing it is also important for them to stay up to date with latest development in this technology. Do you think businesses will start requiring a training done every year by their employees for cloud computing?
henderson_goh

10 Disadvantages & Risks of Cloud Computing | by Sarah Lavinski | FAUN Publication - 0 views

diigo.com/0p5yl3

Technology hospitality hotel software business tech travel solution mobile

shared by henderson_goh on 03 Jul 22 - No Cached
  • henderson_goh on 03 Jul 22
     
    Highlights: 1.Risk of data confidentiality 2. Depends on internet connection 3. The level of security 4. Compliance 5. Vulnerable in the event of an attack 6. Data Mobility 7. Technical problem 8. Low Connection 9. The future of cloud computing will be more sophisticated and better management. 10. First essential thing you need to do is finding the best cloud service is before moving to the cloud. 11.Overcome the shortcomings in cloud computing is to find service providers who want to provide your business needs and ensure the security of your server. 12. Inadequate infrastructure is one of the problems that is often experienced.
  • henderson_goh on 03 Jul 22
     
    Summary: As we learned that there are many advantages of cloud computing, there are several disadvantages as well. The disadvantages to include risk of data confidentiality, strong dependance on internet connection, insufficient level of security, vulnerable in the event of an attack. That being said, these disadvantages can be overcome by finding reputable service providers that caters to the need of the business as well as ensuring the security of the server. For example, a big business cooperation should invest is a more expensive and capable cloud computing software due to the amount of data involved. Whereas, a small business might just need a less sophisticated cloud computing software or store the data locally. In my opinion, due to the risks involved in cloud computing, all businesses should also have a back up of data locally.
ariellesmall

What is cloud computing services, features and benefits, types? - 0 views

www.akamai.com/...cloud-computing

software travel hospitality Technology

shared by ariellesmall on 01 Jul 22 - No Cached
  • From the perspective of service users, cloud computing services have these main features: Hosted and maintained by the provider. The cloud hosting provider purchases, hosts, and maintains the necessary hardware and software in their own facility. Service users avoid the capital expenditures and maintenance headaches that they would have if they developed the service themselves on-premise. Self-service through a web interface. Service users can initiate specific service functions, and increase or decrease their service usage level, though a web interface with little or no interaction with the service provider. Pay for use. Service users pay only for the amount of service that they use. This can result in substantial cost savings compared to the traditional approach of developing on-site IT capacities geared toward maximum usage scenarios, and then having that capacity be under-utilized much of the time. Near-limitless scalability. Cloud computing services providers typically have the infrastructure to deliver their service at massive scale. For cloud service users, that means that the cloud can easily accommodate business growth or periodic spikes in service usage.
  • The wide range of services offered by cloud computing companies can be categorized into three basic types: Infrastructure as a Service (IaaS). IaaS provides users access to raw computing resources such processing power, data storage capacity, and networking, in the context of a secure data center. Platform as a Service (PaaS). Geared toward software development teams, PaaS offerings provide computing and storage infrastructure and also a development platform layer, with components such as web servers, database management systems, and software development kits (SDKs) for various programming languages. Software as a Service (SaaS). SaaS providers offer application-level services tailored to a wide variety of business needs, such as customer relationship management (CRM), marketing automation, or business analytics.
  • In support of mobile cloud computing, we also offer services for automated content transformation and optimization, so your end users can tap into the cloud from any device, from anywhere, at any time.
  • ariellesmall on 01 Jul 22
     
    The positive of cloud computing have it's benefits as it helps to establish business for what they are today by maintaining by the provider, self-service through web, pay for service use only and near limitless scalability. The could computing services can be divided into 3 types: Infrastructure, Platform and Software.
gwhitley

Next generation cloud computing: New trends and research directions - ScienceDirect - 0 views

www.sciencedirect.com/...S0167739X17302224

Technology hospitality

shared by gwhitley on 01 Jul 22 - No Cached
  • gwhitley on 01 Jul 22
     
    This article discusses cloud computing an the changes that come behind it. The article talks about multi cloud and how the use of multi clouds are changing the internet world such as; hybrid cloud , federated cloud, etc. The article discusses the infrastructure of cloud computing and how it will change within the next years and ensuring the reliability of cloud systems.
mmart802

Expert Shares 5 Consumer Trends That Hotel Marketing Cannot Ignore - 0 views

www.costar.com/...-hotel-marketing-cannot-ignore

shared by mmart802 on 30 Jun 22 - No Cached
  • He said that layer of customer preference should be baked into decisions on tech adoption.
  • things that seem more new and novel feel more luxurious to consumers
  • guests are particularly apt to recoil at the sight of what they believe are hidden fees, like resort or parking fees
  • ...1 more annotation...
  • Wow, it's not just work from home. I can work from resorts. I can work from The Caribbean,'
  • mmart802 on 30 Jun 22
     
    As technology advances and people start to change how they travel, the hotel industry must not shy away from these changes. This article talks about consumer trends that hotels should be implementing onto their properties. Guests are beginning to find places that will allow them to relax but focus on their work. They also want to be assisted immediately, whether from a human being or a kiosk. They want to stay someplace they can brag about to others, which helps your company. They want to do business with a company that are honest with them about any policies or fees included with their stay. Lastly, guests are accepting the change of having things on a digital scale.
akopp008

How the Cloud is Changing the Hospitality Industry? - CloudTern Solutions - 0 views

www.cloudtern.com/...nging-the-hospitality-industry

Technology hospitality hotel software solution

shared by akopp008 on 29 Jun 22 - No Cached
  • hospitality industry revenues are increasing at a rapid pace.
  • ‘Mobility solutions’ is a key aspect of cloud services. This is what the hospitality industry needs the most as its target audience comes from different parts of the globe.
    • akopp008
      akopp008 on 29 Jun 22
       
      mobility solutions has made it easier on hotels to have clients access their information all over the world
  • Regardless of the size and nature of the traffic, hotel and resort management can seamlessly scale operations on-demand and only pay for the resource used. 
    • akopp008
      akopp008 on 29 Jun 22
       
      It si ideal for hotels to be able to scale to high or low operations with flexibility. This is why clound computing can be so important to help ease the operations for hotels
  • ...4 more annotations...
  • Cloud solutions augmented with AI analytics help organizations identify customer preferences, purchasing trends and browsing behaviours to offer personalized and customized offers.
    • akopp008
      akopp008 on 29 Jun 22
       
      With the cloud hotels can access customers information and provide them with a unique and personalized experience. This not only helps hotels in one specific property but with the cloud the information can be shared with all those hotel properties around the world to ensure they deliver always the personalized experience with the customers preferences.
  • can concentrate on delivering a superior customer experience instead of worrying about property management. 
  • only pay for the resources used. There is no heavy upfront payment. During a peak season, the platform automatically scales up and down to meet traffic spikes. As such, operational costs are significantly optimized. 
  • simplify IT management.
  • akopp008 on 29 Jun 22
     
    The cloud has made hotel operations run smooth and seamless. Cloud computing has made hotels be able to reach their customers all around the world with their rates and information. it has given hotels the opportunity to scale up or down depending on the online traffic they experience in certain seasons. It has facilitated hotels to provide customers with a unique and customer experience by sharing their preferences across different properties using the cloud. It has helped reduce costs and simplify IT.
angelacolas9

Hospitality Industry Benefit from Integrated Communication Platforms in Cloud PBX Marke... - 0 views

www.prnewswire.com/...es-adoption-tmr-301234438.html

communication cloud pbx

shared by angelacolas9 on 29 Jun 22 - No Cached
  • Cloud-hosted branch exchange (PBX) system is a major technological advancement in business phone system traditionally used by organizations.
  • Integrated communication platforms harboured by cloud PBX have thus become go-to platform for numerous verticals including the BFSI, retail, healthcare, government, and real estate
  • . Ranging from offering high-quality voice and call recording to intelligent call routing, service providers in the cloud PBX market are expanding their portfolio of integrated communication platforms
  • ...5 more annotations...
  • a cost-effective strategic move to further the scope of their client communication strategies
  • save substantial costs
  • Integration with vendor services also makes the cloud-based PBX an attractive business proposition for various end-use industries.
  • companies must maintain high-speed internet and the advanced networking technology to support that.
  • providers in the cloud PBX market must improve their quality of service (QOS) schemes to leverage the full benefits of cloud hosted VoIP systems for dispersed organizations.
  • angelacolas9 on 29 Jun 22
     
    Cloud PBX is a great communication tool that is becoming more relevant after the pandemic hit. Cloud PBX is now the go-to platform for different industries including hospitality is able to offer high-quality voice and call recording to an intelligent call routing.
mmdmd99999

Compare WebRezPro to Hotel Technology Vendors - 0 views

hoteltechreport.com/...otels-software-vs-resnexus-pms

shared by mmdmd99999 on 29 Jun 22 - No Cached
  • Compare WebRezPro vs Oracle OPERA PMS vs ResNexus PMS Property Management Systems vendor comparison between WebRezPro vs Oracle OPERA PMS vs ResNexus PMS. Find out which Property Management Systems is right for you based on realtime data from 407 verified hotelier reviews across 55 countries.
  • ResNexus
  • WebRezPro
  • ...10 more annotations...
  • Oracle Hospitality
  • Monthly Subscription - Yes ( $7/room/month - $10/room/month ) - Yes ( More than $10/room/month ) - Yes ( $3/room/month - $6/room/month )
  • ut too old tech stack and too much corporate complexity
  • ResNexus doesn’t have any recent company updates
  • Avoid if at all possible, poor service and sales
  • View all integrations (9)
  • View all integrations (166)
  • View all integrations (466)
  • imple to Use Inexpsensive PMS with a TON of Interfaces Available
  • WebRezPro Partners with Google to Help Hotels Drive Direct Bookings
  • mmdmd99999 on 29 Jun 22
     
    Compare WebRezPro vs Oracle vs ResNexus and more to see pricing, reviews, integrations, and other options for each
mmdmd99999

PCI Compliance: What Every Hotelier Should Know and Do | hospitalityupgrade.com - 0 views

www.hospitalityupgrade.com/...magazine_Detail.asp

shared by mmdmd99999 on 14 Apr 21 - No Cached
  • Payment Card Industry Data Security Standard (PCI DSS) compliance has become a very important consideration for hotels.  Some hotels are not in compliance and don’t even know it.  There are significant penalties associated with non compliance including lawsuits, audits, fines and even losing the ability to process credit card payments.
  • PCI compliance is about network and computer security
  • such as securing paper documents, proper shredding of documents and document retention
  • ...3 more annotations...
  • Network segmentation and the use of firewalls is very important.  No email or Web surfing should be done on the secure side of a network.
  • “How to be compliant,” that has additional links to each credit card brand.
  • There are levels of merchant compliance.  A level 1 merchant processes more than 6 million transactions annually.  This level requires an annual onsite security audit and quarterly network scans.Level 2 merchants process between 1 million and 6 million credit card transactions annually.  This level requires an annual self assessment and quarterly network scans.Level 3 merchants process between 20,000 and 1 million e-commerce transactions annually and have the same compliance requirements as level 2.Level 4 merchants process fewer than 20,000 e-commerce transactions a year and require annual self assessments and network scans.Data security breaches can cost a hotel an average of $182 per compromised record.  This does not include the cost of defending a lawsuit, if one is brought, or fines for non-compliance from individual credit card brands.
  • mmdmd99999 on 27 Jun 22
     
    PCI compliance, what is it, how to make sure you are compliant, why do we care?
« First ‹ Previous 341 - 360 of 5845 Next › Last »
Showing 20▼ items per page
Join this group