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Miami Heat's American Airlines Arena Could Soon Be Renamed FTX Arena - The Next Miami - 0 views

  • A website with the FTX Arena name along with Facebook, Twitter and Instagram profiles have already been registered.
  • FTX is a cryptocurrency exchange with offices in Hong Kong and San Francisco.
  • The company is run by a 28-year-old cryptocurrency trader
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  • The county took over responsibility for the naming rights from the Miami Heat, and agreed to pay the team $2 million per year in exchange for the right to keep any excess income above that amount. Consultants told commissioners that they could expect to earn much more than $2 million for the rights.
  • Miami-Dade turned over the valuable waterfront land for the arena to the Heat at no cost in 1997, and the team also pays no property taxes.
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Apple Corporate Social Responsibility (CSR) - Research-Methodology - 1 views

  • More than 1 million people work in Apple supplier facilities and as such, the company’s operations have considerable implications on the society.
  • the focus on CSR aspect of the business has increased to a considerable extent
  • In Oregon, USA, Apple partners with Bluestone Natural Farms to transform compostable materials generated onsite into rich organic material for use on the farm.
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  • The multinational technology company provided training courses to about 4 million people since 2008
  • In 2018, Apple removed five mineral suppliers from is supply chain for failing to pass or not being willing to participate in human rights audits
  • Safer Chemicals, Healthy Families awarded Apple an A+ rating for eliminating toxic chemicals in production for the 2nd time in a row in 2020.
  • The company reached equal pay to employees in 2016
  • Apple is often praised for its environmental records that include decrease of total power consumption of Apple products by 57%, introduction of Mac mini as the world’s most energy-efficient desktop computer and exceeding ENERGY STAR guidelines
  • Apple emerges as the only company that has been awarded with a Clean Energy Index of 100%, according to Greenpeace’s Clicking Clean Report.
  • The company currently powers 100% of its operations globally with 10% renewable energy
  • Apple used more than 1,2 billions of gallons of water in 2019. This include a small proportion of recycled water and temporary freshwater
  • Apple Park, a campus in Cupertino uses 75% recycled non-potable water. Apple campus in Austin, Texas, irrigates its drought-tolerant plants using a 600,000-gallon rainwater cistern.
  • Apple offers recycling programs in 99 percent of the countries it operates and the company has diverted more than 508 million pounds of electronic waste from landfills since 2008. Supplier sites committed to achieving zero waste increased by 53% in 2019. In 2016 the company introduced Liam, a line of robots that can disassemble an iPhone every 11 seconds and sort its high-quality components so they can be recycled,
  • Apple aims to contribute to transition up to 1 million acres of forest, across five southern provinces, into responsible management by 2020.
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    The articles list some of the methodologies Apple has been implementing over the last few years for its contribution to Corporate Social Responsibility.
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Simpler E-Waste Recycling Method Might Be Greener, Too | Inside Science - 0 views

  • Simpler E-Waste Recycling Method Might Be Greener, Too
  • The new approach can separate different metals in electronic waste using only air and high temperatures.
  • It's estimated that more than 50% of critical materials in electronics -- such as gold or rare earth metals -- end up in landfills.
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  • In a paper published in the journal Materials Horizons in March, materials scientist Martin Thuo and his collaborators at Iowa State University demonstrated a new method of extracting valuable metals from recycled electronics: one that requires only air and relatively low temperatures of 500-700 degrees Fahrenheit (260-370 degrees Celsius). 
  • A strength of this new method is its tunability, allowing different metals to be extracted from a sample one by one. The balance of air and temperature controls which component in the waste reacts fastest. Once the most reactive component is entirely oxidized, it is separated from the rest of the sample, and the process continues with the next reactive component.
  • The tunability of the process also means that the waste must be "profiled" first, to determine the quantity of each component and design the air and temperature changes accordingly. Thuo said fine-tuning these profiles, as well as characterizing the method's environmental friendliness and cost, will be a priority as his team begins to commercialize the technology. 
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    A new method that might help E-waste recycling become more green and safe for the environment.
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How restaurants are bringing tech to the table in 2021 | Restaurant Dive - 1 views

  • Sit-down restaurants have traditionally abstained from digital innovations and other kinds of consumer-facing technology out of fear that these changes could cheapen the diner’s experience and undercut their value proposition
  • One-hundred percent of foodservice operators reported in a December Panasonic survey that the pandemic has intensified their sense of urgency to adopt transformational technology, and respondents are implementing tech that prioritizes safety and self-service in response.
  • This prioritization seems to directly reflect diner sentiment, with 21% of consumers planning to dine inside a restaurant reporting that contactless payment options would factor into their restaurant choice. This is especially true for younger consumers: 29% of Gen Z diners said contactless payment solutions would influence where they eat compared to 24% of millennials and 18% of Gen X consumers. 
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  • Fifty percent of full-service restaurant operators said they have added digital menu access via QR codes since March 2020, according to NRA’s 2021 State of the Industry Report. But it hasn’t become a point of differentiation in the mind of the consumer — only 1 in 5 diners said the option of accessing a restaurant’s menu through their phone or a QR code would make them more likely to choose one restaurant over another in the next few months. 
  • "People were less inclined to look up drinks, cocktails and wine through the QR code, so more often than not we would drop the beverage menu with each guest [that featured] a QR code for the food menu, and if they wanted a [physical] food menu it was available upon request."
  • The functionality of an NFC tag or a QR code on a table brings so much digital transformation opportunity that maybe the aesthetic that used to be a primary concern is now a secondary concern."
  • among diners who plan to eat inside a dining room or fast food concept in the next few months, 64% say they would sit in the section that offers traditional table service
  • Allowing diners to order and pay at their tables without a waiter, however, could have a material impact on sales and diner satisfaction, he said, because it takes pressure off restaurant employees and diners when the dining room is very busy.
  • There was a stat we were able to generate that paying on your own device rather than waiting for a server to drop off the check actually saves 21 minutes of table time on average across our network… and that’s great for a restaurant because they have the ability to increase their revenue per hour per seat,
  • Digital integration at the table also primes diners to become more loyal customers and gives restaurants greater customer ownership in and outside of the restaurant
  • I can automatically redeem my offers and my coupons from a loyalty program. And from a digital transformation transformation perspective, I'm now a user within that restaurant's ecosystem," May said. "So that means online I can be provided offers that are tailored and personalized to what I had [during] the meal at the restaurant."
  • Some experts believe that air technology within restaurants could eventually become featured design elements as well.
  • According to NRA data, 85% of adults believe going out to a restaurant with family or friends is a better use for down time than cooking at home, and 67% of consumers surveyed between Dec. 4-6 reported they aren’t using restaurants as much as they’d like. 
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    This article talks about how we have seen technology in restaurants change in the past year as well as what to expect moving forward. Restaurants have begun to see how new technologies like contactless pay are allowing them to expedite services and benefiting their businesses. It also discusses how even though things like QRs have become more common they won't replace aspects of service experience that are crucial to hospitality.
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Why A Cloud Hotel PMS Beats Your Current PMS - 1 views

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    After reading this blog it is clear to see the benefits of cloud computing. Stayntouch lists many comparison and illustrates the PMS on a server and PMS on cloud. In Hotels, this seems to be a new way to save on operating expenses. This includes everything from maintenance costs to flexibility.
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You Don't Need to Be a Hilton to Have Digital Check-In - 1 views

  • Guests already have their phones in their hands when they arrive at a hotel, so hotels can easily make their properties more mobile-friendly with initiatives like mobile pay and keyless entry.
  • But the idea of digital check-in doesn’t just sound cool, it actually leads to an average increase of 7% in guest satisfaction scores.
  • Hilton’s new Connected Room initiative aims to offer temperature controls, a TV remote, and access to media streaming services through the Hilton HHonors app.
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  • The digital check-in functionality is certainly a compelling reason for travelers to download the HHonors app.
  • these solutions are indeed within the reach of independent hotels given innovations such as: adding keyless without replacing your existing door locks, hardware leasing and the declining cost of software.
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    This article briefly explains the reasons why hotels need to implement the technology of keyless entry. It also summarizes the special features and functions that Hilton mobile app could provide for the guests, which is demonstrated as an example. Lastly, it illustrates some benefits of such technology for those independent hotels.
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Panera tests ghost kitchens, mobile kitchens, virtual catering - 0 views

  • Coming off a year of innovation during the pandemic, Panera Bread is looking to go all-in on convenience technology in the future, with ghost kitchens, mobile kitchens, virtual catering, and redesigned drive-thru lanes already in the works
  • ted about
  • “We are excited about creating our vision of the next generation of Panera,” Chaudhary said. “This next generation [of Panera stores] will use 5-6 disruptive ideas to drive greater customer engagement.”
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  • “These are the kinds of things we are thinking of recreating and redefining for the Panera of the future, which is going to be more off-premise-oriented, and led by technology and convenience,”
  • Besides smaller physical footprints, other aspects of Panera 2.0 will include delivery-centric ghost kitchens and mobile kitchens
  • An online version of catering will look like all of us sitting around a Zoom meeting with our food arriving at the same time
  • That is a disruptive way of serving the same needs consumers have in a different way that is more convenient and relevant in a world that looks different.
  • The pandemic has changed the way operators should approach convenience technology
  • Chaudhary said they’re looking at other forms of technology like touchless kiosks where instead of tapping a screen to place their order, customers might use hand gestures instead like giving a thumbs up, for example. This way, they can leverage consumer needs for contactless experiences without sacrificing engagement.
  • A disruptive model is a hybrid of both [third-party and in-house delivery],” Chaudhary said. “We might leverage our existing drivers for orders and every time we need some help, we can outsource it. These are examples in this new world of us being able to innovate, to improve and strengthen our business model
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    The article explains how Covid-19 has affected the dining industry and how companies have to adapt. In this article, specifically, it talks about how Panera is implementing ghost kitchens, changing how they approach catering, and how they can keep their consumers safe in a post Covid-19 world. Many hospitality based businesses are changing the way they operate, permanently, because of the pandemic.
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The Future of IoT Is at the Edge | By Ian Millar - Hospitality Net - 0 views

  • This will significantly increase the quantity of data available to us as well as levels of automation.
    • yoevelyn
       
      Cloud computing facilitates the implementation and application of IoT technologies. Businesses in the hospitality industry can now offer a more streamlined, personalized experience to guests by way of "smart environments." Devices that before weren't considered part of the information revolution are now becoming data gathering points thanks to the advancement in computing capabilities, accessibility and wide adoption of the internet.
  • By connecting everyday devices to a centralised database, hotel staff will receive real-time data on whether any device is posing any trouble, all before the client realises and before it brings dissatisfaction, shifting from preventative to predictive maintenance.
    • yoevelyn
       
      Along generating highly personalized experiences to guests, the internet of things can help management predict maintenance issues with amenities and tools like air conditioning units, refrigerators and the like. This ability to predict if and when an appliance breaks down can help curve dissatisfaction by allowing maintenance to be performed before guests even have a chance to realize there is any issue.
  • According to PwC's Customer Experience Survey, customers do not want to choose between human interactions and machine: they want automation to be embedded in their experiences but to still maintain a human element
    • yoevelyn
       
      Even though guests love the experience of smart environments enhancing their hotel stays, it is clear they don't see it as a substitute to human interaction. Instead, they see the implementation of these technologies as an enhancement, or a tool that complements the hospitality service while still maintaining the human element.
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  • A proposed solution is to introduce fog and edge computing versus the already wide-spread cloud computing.
    • yoevelyn
       
      With all this "smartification" of appliances, there is also the risk of security and privacy being breached. Experts in the field are proposing the use of "fog and edge" computing, which is a decentralized way of storing and processing the data, as opposed to the centralized cloud computing alternative. This means that the computers storing and analyzing the data would function as a "could" of sorts that's managed at a local level because these computers would exist in the hotel property itself rather than in a central data warehouse. This mean, more hospitality businesses would need to invest on their own computing and storage infrastructures.
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What is the digital outlook for 2021 in business travel? | PhocusWire - 0 views

  • The GDSs are finally competing with a wider group than the traditional oligopoly group that they have been complacent with for so many years.
  • I imagine that at some point in the next few years the GDSs and the airlines will finally figure out their commercial challenges and we will get NDC content in the GDS as mainstream. If they do not, a huge amount of development cost by the GDSs has been wasted. 
  • It will be interesting to see how the NDC specialists will adapt to NDC becoming mainstream in the GDS. To compete with the GDS they would need to fill some gaps quickly around hotel, car rental, and I expect they will utilize the wealth of API options. 
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  • With more and more airlines adding surcharges for booking on the GDS as well as removing lower tiers of fares, the GDS is simply becoming a more expensive environment to book in. As has been said many times, this model needs to change.
  • The OBTs will face some challenges in 2021, one being with respect to resources.
  • The OBTs might have added to their roadmaps the integration of new information sources that deal with COVID-19.
  • In some respects, the OBT workflows are ideal with regards approval processes, which are likely to be more complex in 2021 compared to a year previous. So, from that perspective the OBT’s have a strength to play on.
  • Automation is no longer a nice to have in 2021, TMCs need to find ways of working that avoid the costly touch of a human being. Fully touchless bookings are the holy grail.
  • Still missing is a system able to grab GDS bookings, NDC bookings, other direct booking sources (e.g. low cost carriers, bed banks) and offer one single place to be able to view and interact with the bookings (modify, cancel). 
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    This article focuses on GDS emerging competitors now and in the future. Online booking has become more attractive to the consumer, with no surcharges unlike the GDS system airlines use for booking.
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5 Ways Business Internet Service Can Be Delivered To Your Office - 0 views

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    There are five main ways that internet service can be physically delivered to a business's premises: Satellite, Copper wire, Fixed wireless, Coaxial cable, Fiber optic cable.
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How Cloud-Based Hotel Software Can Benefit the Hospitality Industry | RoomKeyPMS - 0 views

  • By making the switch to cloud-based infrastructure, hoteliers will save on significant capex costs like leasing, purchasing and maintaining expensive hardware and equipment
  • If there are software updates to be applied to your cloud-based solution, these are pushed through automatically and typically during slower periods so that you are affected as little as possible.
  • While a cloud-based property management system (PMS) is a very comprehensive tool that can automate and manage most aspects of a hotel’s business operations, its ability to easily integrate to other third-party systems is key in streamlining all operations property-wide.
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  • Cloud systems can also give hoteliers complete visibility and control over all of their data, granting access in levels to certain staff members and keeping sensitive data in the right hands.
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    This brief blog reviewed the key features of cloud computing: Cost Reduction, Easy Updates, Increased Data Security, Mobility, and Increased Productivity.
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Cloud POS Market Revenue to Hit $9 Bn by 2026; Global Market Insights, Inc. - 0 views

  • cloud POS market which estimates the market valuation for cloud POS will cross US$ 9 billion by 2026. Increasing mobility trends and growing emphasis on multichannel selling among industries are propelling the cloud POS market growth.
  • market players offering cloud-based management platform integrated with analytics, customer support functions, inventory management, add-on for loyalty, and sales & marketing automation tools has significantly driven its adoption in various sectors such as retail, travel & tourism, and healthcare.
  • Cloud POS enables sales transactions to be processed anywhere, anytime, with any preferred method of payment.
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  • Large enterprises with global operational base are adopting cloud POS solutions to effectively manage their inventory based on products that attract most customers.
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    Estimates prove that more and more businesses are adopting cloud POS to better managing customer relationships and loyalty in various industry sectors.
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2 Artists Want G-7 Leaders To End E-Waste. So They Sculpted Them Out Of Trash | Nevada ... - 0 views

  • President Biden and other leaders of the Group of Seven – seven of the world's wealthiest countries — prepare to meet for a weekend summit beginning Friday
  • two-story sculpture that replicates their likenesses using electronic waste in the hills overlooking the resort where they are meeting.
  • The sculpture, which is drawing large crowds, is arranged like Mount Rushmore — but with the G-7 leaders instead of U.S. presidents. The sculptors, artists Joe Rush and Alex Wreckage, have dubbed it "Mount Recyclemore." Rush says he hopes the leaders spotted it on their flights to Cornwall and that it encourages them to address the world's avalanche of e-waste.
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  • The world produces about 53 million tons of e-waste annually and that volume is expected to double by 2050, according to the United Nations Institute for Training and Research and the International Telecommunication Union.
  • But he says Mount Recyclemore "forces viewers to consider e-waste as something that's local, immediate and very much theirs. Addressing questions of electronic refuse will in part require consumers in developed countries to tell manufacturers to make more durable and repairable devices. Artworks like this one are a starting point for the discussion.
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    12 people took 6 weeks to building a sculpture out of e-waste. The old technology pieces are compiled to resemble Mount Rushmore, expect with the G*7 leaders. This is to draw attention to the issue.This artwork is on way in which e-waste can be recycled.
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How can hospitality industry leverage artificial intelligence - 1 views

  • With the invention of chatbots, hotels are transforming the process of handling booking inquiries and visitors are converted into patron customers. The front-desk hotel staff that is normally liable for managing booking-related queries can be replaced with conversational bots. These intelligent chatbots are programmed to create simulated conversation via text or voice in the native language, enabling controlled, concise and effective interactions between human and computing machines.
  • Customers prefer absolute control and flexibility and feel attached to securing their comfort level at hotel premises. As a part of special privileges, many hotels treat their customers using smart controls as they arrive.
  • Intelligent Automation Consulting is delivering a new level of exquisite sophistication to the hospitality business and once again is creating everything, from top to bottom, more efficient. In the world, where leading hotels have committed to harnessing the true power of advanced analytics
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    This article has a very good explanation on how artificial Intelligence can bring higher revenues to the industry and enhance then business, 
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When ERP Goes To The Cloud, You Know Things Are Getting Serious - 1 views

  • ERP — which encompasses financials, human resources, CRM, production and procurement — is the enterprise
  • we are seeing a lot more desire from the end user community to take on cloud ERP as an entirely complete solution, or as discreet bits of functionality
  • 27% already were deploying their financials within a private cloud as of last year, and 12% were using public cloud services. Another 28% had their human resources and benefits functions in a private cloud, 22% were using public cloud. Eight percent and five percent were using private and public cloud, respectively, for supply chain and demand planning
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  • “There is a requirement for integration of data in and data out. Integration and security and things such as a the data model and data cleanliness is also going to be part of the decision criteria.”
  • Systems of differentiation and systems of innovation are more amenable to change, are the more likely candidates for cloud ERP implementation.
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    Enterprise resource planning (ERP) systems were once referred to as manufacturing requirement planning (MRP) and were mostly comprised of supply ordering functions, but now consist of companyy-wide functions, such as finance/accounting, and even human resources compenents.  (Source: http://www.businessdictionary.com/definition/enterprise-resource-planning-ERP.html) This article discusses the leap ERP are taking to cloud-based software and the implications to consider.  This trend means that even small- to medium-sized business can have an ERP software to run their business, instead of (due to high cost associated with it) just large corporations.  Many are finding it beneficial, especially because it's customizable.  A business can choose which components they want or need the most instead of having to take on ones that wouldn't benefit them.  Although it's not as high a cost, it's still a cost, and the writer warns to consider business needs carefully before making the leap, giving extra considerations to the fact going fully Web-based is a security concern for any business. 
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Cloud PMS Advantages | WebRezPro - 0 views

    • leahesper
       
      Bookings, check-ins and housekeeping reports are always at your finger tips!
  • While on-premise hotel management software can cost thousands of dollars to set-up and maintain, WebRezPro is a SaaS [Software as a Service] that costs $5/month/room (min $60/month) — with minimal upfront costs. Discount rates apply to larger hotels and hotel groups.
  • As a cloud-based system, hoteliers benefit from improved PMS accessibility and flexibility, while reducing overhead expenses and technical frustrations.
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  • WebRezPro runs via the Internet, so there is no need to install or maintain computer software.
  • WebRezPro users always have access to the system’s latest features — and updates are free and seamless.
  • WebRezPro represents the future of hotel property management.
  • Featuring an integrated online reservation system, there is no need to allocate separate room inventory for Web bookings.
  • WebRezPro has two-way interfaces to Expedia, Booking.com and many others.
  • Your reservation data is automatically stored in a secure computer facility with redundant Internet connections, 24-hour monitoring and diesel-powered electrical backup.
  • WebRezPro is accessible from any mobile device (tablets and smartphones) connected to the Internet, allowing you to manage your property anytime and from anywhere.
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More hotels are going green, and not just to save water or money - Los Angeles Times - 0 views

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    With California being prone to droughts, hotels are taking small steps to save water and become more environmentally friendly. This article takes us through several hotels around Los Angeles that are taking steps such as removing water from their water fountains and replacing the water with agave and drought-tolerant succulents. Their goal is not just to save money or water, but to create an eco-friendly image to appeal to environmentally friendly guests. These renovations are costing the hotels money, but officials expect the investment to pay for itself in about 17 months.
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Florida Theatre Lifts Curtain on New Point-of-Sale System - : - 0 views

  • With up to ten separate bars, Florida Theatre is challenged to keep up with orders and payments during its nightly events. As host to some of the biggest names in entertainment, the historic venue offers 200 entertainment events each year, catering to all age groups and tastes
  • Florida Theatre’s ten bars were still using standard cash drawers and external credit card machines. Not only was this process slow, but it also posed challenges to the four mobile bars that had to be set up for larger events.
  • They also needed a streamlined solution that required less equipment and built-in inventory tracking. With multiple bars operating at varying intervals, Florida Theatre’s management needed to be able to manage everything from one place, rather than having to aggregate data from up to ten different POS systems.
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  • POS Prophet Systems installed a cloud-based POSExpress system at each stationary bar. Because the theater’s four mobile bars were packed up and stored after each major event, POS Prophet Systems also installed a smaller footprint of the hardware at each mobile bar. These mobile versions were built to safely withstand being moved throughout the theater as needed.
  • At the end of the evening, Florida Theatre’s management was excited to see that all of the drawers balanced perfectly and the evening was a huge success.The Florida Theatre now has a POS setup that seamlessly handles inventory management and accounting processes, while also providing information on sales and revenue for each bar. Reporting and inventory are centralized, allowing managers to oversee operations throughout the theater, even on the busiest nights.
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    The Florida Theatre had been using standard cash drawers and credit card machines to process their guest payments. They had been having multiple issues as far as cash drawer balancing or credit cards not being read correctly. It was affecting their financial statements. They implemented a new POS system to modernize themselves.The POS prophet systems involved the theatre to have to use less equipment and help keep track of their inventory. The POS system overall was a success for the theatre and showed results of having all the cash drawers be balanced . The POS system handles the theatre's inventory and accounting.
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Video Conferencing Event Management Keeps You in Control - VC Daily - 0 views

  • the job requires you to be onsite, in-person, and everywhere all the time. Dozens of stakeholders need your attention and few, if any, share a location.
  • That’s why video conferencing event management is for you.
  • you can give people their personal facetime and supervise their progress
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  • You can even inspect the site of your next sales event halfway across the country
  • You can’t be in two places at once, but with video conferencing event management you can be in six successive locations without leaving your office.
  • Your video conferencing salvation resides in the cloud–the same cloud computing you’re probably already using to access project and event management software
  • all your varied information is stored in one location and accessible from all your devices
  • in place of your CRM, provisional schedules, marketing collateral, and venue plans, is a single video conferencing portal you can use from your desktop, smartphone, or tablet.
  • this cloud-based meeting platform can be integrated into your everyday workflows.
  • With the right video vendor, you can move from a spreadsheet to email to internal video call to phone call and on to a client face-to-face sit-down with all the effort it takes to click between browser windows.
  • The goal is that every contact you make with both the internal and external elements of your working life become channels within the same workflow.
  • All the data you collect on a client, all the information you have about venue capacities, all the voice of the customer lessons you’ve ever learned are stored and analyzed here as well.
  • you can combine all your existing event management needs with a digital communications arm that lets you turn that knowledge into a flexible and persuasive way of keeping all your stakeholders happy.
  • Since you’re now traveling by video, the three back-to-back meetings you have with stakeholders across the city don’t involve leaving the office, which gives you time for a quick pre-meeting huddle room catch-up with your marketing team.
  • You can even remain at your desk to join the call, while your team in another part of the building meets together in the huddle room. Your notes from this meeting can be pinned to the project file for your upcoming external face-to-face, along with all the relevant data from your integrated event management app.
  • At all times, you can be adding notes to each respective file, sending chat messages to your team, taking photos and recording video, and presenting multimedia examples of some event planning do’s and don’ts.
  • You can’t be in two places at once, but with video conferencing event management, your entire working life can be based in the same platform.
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    Video conferencing is making event management that much easier. Not only does it make meeting to make final decisions and plans regarding an event more convenient, but video conferencing can also be used within an event for out of town participants. In a digital age, apps that can bundle all the facets of planning with meetings is a competitive edge.
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