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Sabre Launches Eco-Certified Hotel Program, Includes More Than 4,700 Hotels - 1 views

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    The Sabre Eco-Certified Hotel Program builds upon Travelocity's Green Hotel Directory, launched in 2009, and extends the program company-wide to recognize hotels that are certified as sustainable according to the Global Sustainable Tourism Council's guidelines. Travelocity is still the only major online travel company that helps users find green hotels with an eco-friendly tag.The program addresses travelers' growing desire for environmentally responsible accommodations and includes more than 4,700 hotels certified by globally-recognized certification programs. The 4,700+ hotels participating in the program will be clearly distinguished in Sabre's Global Distribution System (GDS) and reflected in other Sabre platforms. Sabre is keenly focused on the economic, social and environmental sustainability of the travel industry and we are committed to providing our customers with products and services that help them promote these same long-term values throughout their businesses." In addition, Sabre's resolve that standards are important for the travel industry directed an industry-leading path for standards with the introduction of carbon calculation and reporting tools for airlines, hotels, and car rental companies.
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The Durango Herald 02/09/2012 | Two hotels in Durango go green - 0 views

  • The Doubletree has been listed at the silver level by Green Seal,
  • Green hospitality means recycling, energy efficiency, elimination of chemicals and
  • volatile organic compounds, low-flow showers, toilets and sinks, and contracting with suppliers whose business practices are shades of green, Nielsen said.
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  • The next move was to take advantage of the heat that was vented into space from the air-conditioning system, Barker said. He installed a 5,000-gallon storage tank and, with a heat exchanger, produced hot water.
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    As most customers are supporting the green movement hoteliers had the need of applying green practices in their properties to attract potential clients. That is the case of Hilton Hotels such as the Strater and The Double Tree. "The Doubletree has been listed at the silver level by Green Seal, a nonprofit, third-party certifier in Washington, D.C. The Strater has been designated as meeting Energy Star standards set by the Environmental Protection Agency." Nielsen the Director of Marketing and Sales and green team leader at the Double Tree explains how the hotel had worked rigorously to become Green Seal certificated. Among the green practices that take place in the Double Tree as well as in The Strater are " recycling, energy efficiency, elimination of chemicals and the hotel had word volatile organic compounds, low-flow showers, toilets and sinks, and contracting with suppliers whose business practices are shades of green." The hotel also takes left over food and amenities to different organizations. With the implementation of the green practices the hotel has saved 26 percent on its energy costs by having lights with timers in low occupancy areas, low energy bulbs in offices and halls, and energy efficient lighting in guest rooms and restaurants.
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    As most customers are supporting the green movement hoteliers had the need of applying green practices in their properties to attract potential clients. That is the case of Hilton Hotels such as the Strater and The Double Tree. "The Doubletree has been listed at the silver level by Green Seal, a nonprofit, third-party certifier in Washington, D.C. The Strater has been designated as meeting Energy Star standards set by the Environmental Protection Agency." Nielsen the Director of Marketing and Sales and green team leader at the Double Tree explains how the hotel had worked rigorously to become Green Seal certificated. Among the green practices that take place in the Double Tree as well as in The Strater are " recycling, energy efficiency, elimination of chemicals and the hotel had word volatile organic compounds, low-flow showers, toilets and sinks, and contracting with suppliers whose business practices are shades of green." The hotel also takes left over food and amenities to different organizations. With the implementation of the green practices the hotel has saved 26 percent on its energy costs by having lights with timers in low occupancy areas, low energy bulbs in offices and halls, and energy efficient lighting in guest rooms and restaurants.
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    Good article about the Doubletree receiving the silver level. They don't use chemical on their pools anymore and they also collect the leftovers from the restaurant and take it to a local ranch. Indeed, this shows that investing a great amount of money at first to become more and more green will lead them to save a lot of money in the long run!
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    As good an example as you will ever find about the benefits of the implementation of green technologies from top to bottom. I think this will begin to become common practice in the industry as more states adopt green certified practices in the lodging and hospitality industry in general.
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Green Hotel Sustainability Plan, Strategies to Keep in Mind | ehotelier.com News Archives - 1 views

  • Measuring the hotel property's current consumption of energy, water and production of waste (also commonly known as "benchmarking") is essential to the start of any sustainability plan.Once the baseline has been established, owners and management companies should work with their investors to identify strategic sustainable goals and objectives. It's essential to outline specific quantified projects and resources necessary to implement those projects. Keep in mind there are many rebates, incentives and funding opportunities available through federal, state and local government energy programs as well as utility companies. From my experience, it is very common for operators to overlook these rebates and incentives when implementing changes as part of normal renovations or capital improvements - there by leaving money on the table! Also, when hoteliers think of sustainability projects they often think of renewable energy, energy management systems, and lighting - but this is just the tip of the iceberg. Don't forget to explore other hotel incentive programs for various other sustainable initiatives. Take for instance, the backup generation or demand shedding programs, which typically have no participation costs and you can earn energy credits every month while helping to ensure reliable power for the community.
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    Many hotels and restaurant have embraced the green movement, but many are still trying to sort it all out. Too often being good steward of the environment is perceived as a bleeding heart issue and the cost conflicts with the financial goals of the hotel property owner and operators. As author mentions that, he was former hotel operator over 14 years ago, he was looking for opportunities to increase GOP and cash flow. It only made sense to sort through innovative energy solution and operational changes to find the right solution that improved profitability as well as protect the environment. He came to the conclusion very early on the owner and operators could indeed build a viable business case for integrating sustainability into the operation of individual hotels. However, with countless options from energy management technology to green hotel certification, the process has become confusing more than ever.
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Hotel Technology and the Importance of the IT Manager - 1 views

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    After the tragic events of September 11th, 2001, the travel business was damaged for many years. Profits became much lower in the hotel business, but were not nearly as bad as airline profits. As a result, many larger hotel chains began innovation on their websites in order to streamline promotions, advertising, reservations and bookings. In the hotel industry, there are individuals who create hotel technology platforms and there are IT professionals that make sure they work properly when needed. Some of these IT professionals, for smaller businesses, work from remote locations. At larger hotels, however, they are often times required to be onsite. Onsite IT professionals are an important part of the hotel's staff. Some hotels, however, assign IT duties to hotel management, as well as other key employees, in order to not have to invest the salary of an IT manager. The author of this article, Christine Cadena, states that it is a better idea to invest in an IT manager with specific education and training, than just assigning duties to hotel management. She also touches on how many hotel chains fail to promote education and certification in IT, resulting in hotel managers learning the IT processes by trial and error or hands on experiences. As the hotel industry continues to recover, there has been an emphasis on improving technology onsite. Many hotel managers, however, are lacking the education necessary to help with technological improvement. When hotels begin to invest more in IT education and certification, they should see an improvement in levels of service, as well as profits.
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    Great Article Matt- I struggle with not having an IT department on site and not being too techie. Its a great advantage when you ring that extension, someone answers and can quickly identify why the credit card machine is not working or the projector has fuzzy lines right before a big conference. Too many times, we find ourselves being place on hold for countless minutes usually 10 or more for someone from support services to identify the problem. I'm a foodservice manager not the IT manager, so talking technology to me is like talking French. If companies invested in a manager with the proper training and skill level to fullfill the position of running the hotel, then the same should be done for IT.
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Hotel operators step up their green initiatives - Travel Weekly - 0 views

  • MGM Resorts is among an expanding number of hotel operators looking to capitalize on growing environmental awareness among travelers by getting their hotel owner-developers to invest in systems that cut energy usage, save water and reduce waste.
  • Starwood Hotels & Resorts, for example, has gone as far as launching an entire sub-brand, Element, with environmental sustainability as one of its hallmarks, while Marriott International has worked with developers of about a half-dozen of its hotels at getting those properties on the Green Building Council's list of LEED-certified buildings.
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    In this article MGM Resorts has set the standards of how a green hotel should operate. Though the LEED, Leadership in Energy and Environment Design, certificate is not easy to get other hotel chains are following the MGM lead. The green initiative is holding hotels accountable for being more environmentally conscious.
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    As a matter of fact, even Westin, part of Starwood is all about going green as well.
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How Cruise Lines are Greening their Game - Green Me Locally - 0 views

  • cruise vacations
  • to be one of the most popular forms of tourism
  • There are over 230 cruise ships in operation worldwide, many of which can carry up to 3,000 passengers and crewmembers.
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  • international market for cruises in 2010 included about 18.3 million tourists
  • Caribbean region is the most popular in destination, with 41.02%
  • Cruise lines can have a great influence on destinations, however there are environmental impacts to know about, including bilge water, waste, and air pollution.
  • Trends in the cruise industry are changing for the better in terms of environmental awareness and sustainability.
  • Royal Caribbean
  • Holland America
  • Celebrity Cruises
  • Norwegian Cruise Lines
  • Costa Cruise Lines
  • they should all go beyond the minimum and establish an even better standard to follow
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    In today's society, going green is become more and more important. Especially in the hospitality industry, companies are looking for ways to save a dollar and be more energy efficient. Same thing goes for cruise lines. With so many tourists traveling by ship every year, it is important for these cruise corporations to follow regulations and set their own standards for upholding the law. So far the leader of the pack, Royal Caribbean, has qualified for certifications. They have their staff trained in the company's Environmental Management System. Holland America, Celebrity, Norwegian, and Costa are also following suit by implementing their own green initiatives. 
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Hyatt Unveils New 2020 Environmental Sustainability Strategy - 1 views

  • an aggressive set of environmental goals for the year 2020, all designed to strengthen Hyatt's collective ability to collaborate, inspire and further its commitment to environmental stewardship. Hyatt, which is already an industry leader for tracking comprehensive global energy and water data since 2006, is significantly expanding the scope of its existing sustainability initiatives and will continue to focus strongly on measuring and reporting progress.
  • The conservation efforts undertaken by Hyatt hotels around the world since formalizing our approach several years ago have had a real impact, resulting in major reductions in greenhouse gas emissions and water and energy usage by property across our portfolio," said Brigitta Witt, Vice President of Corporate Responsibility for Hyatt. "With five years and significant momentum under our belt, we saw the opportunity to further our commitment to environmental stewardship in a manner that fundamentally touches every aspect of our business, from the way our hotels are built and operated, to the way we collaborate with our global supply chain, to the way we influence change through the passion and commitment of our colleagues around the world."
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    Hyatt Hotels Corporation has been in the green initiative game for over five years now. Hyatt plans to set higher goals to benefit the environment by 2020. They have set up three focus areas which are done by each sole property. Firstly, they have goals regarding the consumption of less water, less waste and opportunities to recycle. Additionally, corporate sets goals for individual properties to follow. Secondly, Hyatt wants to make sure that they are building environmentally conscious hotels that are efficient. They will start new construction in 2015 and continue with renovations. They hope for every property to reach LEED certification. Thirdly, Hyatt wants to innovate and inspire, they want to create awareness about environmental sustainability and the benefits to society it can have. Hyatt hopes to create waves in the hospitality industry and at the rate they are going they should be seeing success in the future. Hyatt is definitely going in the right direction when it comes to green initiatives. Setting goals and reporting deadlines will help Hyatt and there large number of properties reach the goals they have in place for a more sustainable future.
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Eric Lundgren, 'e-waste' recycling innovator, faces prison for trying to extend life sp... - 0 views

  • Eric Lundgren is obsessed with recycling electronics.
  • He built an electric car out of recycled parts that far outdistanced a Tesla in a  test. He launched what he thinks is the first “electronic hybrid recycling” facility in the United States, which turns discarded cellphones and other electronics into functional devices, slowing the stream of harmful chemicals and metals into landfills and the environment. His California-based company processes more than 41 million pounds of e-waste each year and counts IBM, Motorola and Sprint among its clients.
  • But an idea Lundgren had to prolong the life of personal computers could land him in prison.
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  • Prosecutors said the 33-year-old ripped off Microsoft by manufacturing 28,000 counterfeit discs with the company’s Windows operating system on them. He was convicted of conspiracy and copyright infringement, which brought a 15-month prison sentence and a $50,000 fine.
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    You may perceive the name Eric Lundgren. In 2017, he was everywhere throughout the news for making a $13,000 DIY electric vehicle with a 380 or more mile extend, effectively besting a Tesla. His LA-based organization worked in overseeing e-waste from regular electronic gadgets like cell phones and PCs. He's committed a huge number of hours to recuperating batteries, engines, and circuits from disposed of things reuse in wheelchairs, vehicles, or even different PCs. At 19, he began an organization to refurbish and offer PCs given to him by corporate customers like Dell, Asus, and Lenovo. At the point when a PC is sold or scrapped the Windows license accompanying it is legitimately transferrable to the new proprietor, making reestablishing non-working PCs and exchanging them a generally simple process. With a real Windows license, everything necessary is introducing the working framework from a reestablish circle and connecting the license key to demonstrate it's a legitimate install. The license key was frequently shown on a sparkly sticker along the edge or base of a PC. The certificate of realness, and the license key, is all you'd have to authentically introduce a working rendition of Windows on a non-running device. Those that didn't have the sticker, Lundgren told the Los Angeles Times, he rejected, pitching the parts to be utilized in different machines. Yet, it's here that Lundgren kept running into inconvenience. In the wake of aggregating exactly 28,000 restore discs, similar discs that used to come included with a bought PC, in any event before makers began getting rid of optical drives, Lundgren endeavored to dispatch them to his accomplice, for use in reestablishing non-working gadgets. After Microsoft and Dell caught wind of the plan, Lundgren was issued an indictment and fines
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Environmentally Friendly Computers and Monitors Hit the Market | GreenBiz - 1 views

  • Compared to traditional computer equipment, all EPEAT-registered computers have reduced levels of cadmium, lead, and mercury to better protect human health.
  • EPEAT products are identified as EPEAT-Bronze, EPEAT-Silver, or EPEAT-Gold depending on the number of optional environmental criteria incorporated in the product.
  • EPEAT also makes it possible for individual consumers to review environmental considerations before making their own purchases.
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  • The three-tiered EPEAT rating system includes 23 required criteria and 28 optional criteria.
  • 100 representatives from environmental groups
  • “We recognize the potential human health impacts associated with the materials found in traditional computers. As a result, we are very pleased to be one of the first private sector companies to use the EPEAT green computer standard, in addition to other environmental criteria, in our computer purchasing practices.”
  • Having a consistent standard makes it easier for customers to evaluate the environmental features of the technology they purchase,
  • Dell is pleased to be one of the first manufacturers to register products with EPEAT.”
  • The U.S. Environmental Protection Agency, using very conservative assumptions, estimates that over the next five years, purchases of EPEAT registered computers will result in reductions of: More than 13 million pounds of Hazardous Waste More than 3 million pounds of Non-hazardous Waste More than 600,000 MWh of Energy - enough to power 6 million homes
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    This article talks about the efforts computer companies are making to reduce the negative environmental results of traditional technology equipment. There are more than 60 electronic devices from companies like Dell and HP that are becoming apart of the U.S. Environmental Protection Agency. This is a funded project called EPEAT that has the goal of identifying environmentally friendly computer equipment that still outputs the same level of performance for the customer. This new "green" certification system even provides a list online of the products that meet the standards. EPEAT allows customers to rank computer electronics by their environmental. There are 23 required criteria and 28 optional criteria involved in the rankings. The optional criteria determines if the product is EPEAT Bronze, Silver, or Gold. These standards include having lower levels of lead, mercury and cadmium as well as being more energy efficient so they reduce emissions put into the atmosphere to help reduce the levels of greenhouse gases. These products are also more simple to upgrade and have recycled… businesses actually have to provide safe ways to recycle the products they sell when the customer can no longer use them. Manufacturers think having an even playing field for the customer to be able to view their products by environmental aspect is better and are proud to be apart of something so beneficial to the environment. The EPEAT program was expected to reduce 13 million pounds of hazardous waste and 3 million pounds of non hazardous waste.
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Channel Shock: The Future of Travel Distribution - Skift - 0 views

  • global distribution systems aren’t going anywhere
  • But online travel agencies and travel management companies still place bookings using GDS platforms, since they offer the most comprehensive collection of travel inventory across the globe.
  • Likewise, most travel providers need to remain part of a global distribution system for consumers and business travelers to easily find and book their products.
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  • The company is working on a reservation system solution for InterContinental Hotels Group,
  • Fees for an air booking are usually between 2 and 4 percent of a ticket, and about 20 percent for a hotel booking.
  • The airline industry has been lurching forward towards adopting the International Air Transport Association’s New Distribution Capability paradigm for years, which essentially simplifies transactions between different members of the ecosystem by using XML coding language and allows for selling ancillary products like seat upgrades.
  • A little-known element of American Airlines’ strategy could be the most consequential moving forward. Some 20 years ago, airlines stopped paying commissions to travel agencies on air tickets. This thoroughly disrupted the travel agency community, and it still has never really recovered; many agencies have moved to a service fee-based model instead of relying solely on commissions or overrides, but the damage helped essentially gut the industry in the U.S. Under American Airlines’ new distribution program, however, agencies placing a booking directly or through an intermediary using New Distribution Capability level three will receive a $2 payment per segment. This nominally represents the return of a commission model to agency air sales.
  • Despite the preeminence of Amadeus, Sabre, and Travelport, there is room for new players in the travel distribution space to emerge.
  • Berlin-based Flyiin represents a new way for airlines to sell flights. By connecting with airline APIs, the service will allow consumers to search flights from multiple airlines and add-ons using an intuitive interface. Users can specify up front what types of flights and what kinds of ancillaries they want, and have the full cost rolled up into their search results.
  • The service is really a messaging platform at heart, instead of a search platform; it crunches airline fare information on the back-end and aggregates messages from airline APIs into easily digestible results for consumers.
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    Ok so this article is lengthy but comprehensive. And the general consensus is the GDSs are never going away. They will likely change with new technologies, but they won't be replaced completely by something new. Heck, even though air travel is dominant among travel options, we still have trains, right? Overall this article takes the reader through the birth of the GDSs, their evolution to today and thoughts about what to expect in the future. One part of the article of particular interest is the talk about New Distribution Capability for airlines that uses XML coding language to allow airlines to sell ancillary products like seat upgrades. This layers directly into revenue increases through revenue management of seats on flights. There are already price differences between cabin classes. But instead of all seats being one price in the main cabin, seats closer to the front of the plane could be sold for a slight premium. There could be a different fare for window or aisle or exit row. There are 3 levels of this certification for an airline and although some airlines like American Airlines has been certified as level 3, full capability, most airlines have not gone beyond level 1. None of the GDS companies offer level 3 for New Distribution Capability which means you need to go a company's site directly to be able to purchase the specific desired attributes of your seat. By not having that capability, the GDSs disadvantage themselves as a distribution channel.
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https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1935&context=articles - 1 views

    • angelicamm6
       
      survey of lodging controllers determined that 76% of lodging operations were using the USALI. But only 11% of these controllers responded that they were following it "completely", while 65% indicated "in most but not all respects". Further, Kwansa and Schmidgall found that only 9% of the respondents' self-rating of their knowledge of the USALI was excellent. Just over 51% indicated "good" while 29% indicated "fair" and the remaining 11% indicated "poor". Finally, these researchers tested the knowledge of their respondents in three specific areas where the USALI had been changed with the 9th revised edition. They found that (1) only 23% understood the proper accounting for preopening expenses, (2) only 35% of the respondents understood the proper accounting for gratuities received for banquet service, while (3) 85% understand the proper accounting for china, glassware, and related types of items.
    • angelicamm6
       
      Uniform System of Accounts for the Lodging Industry (USALI), Uniform System of Accounts for Restaurants (USAR), Uniform System of Financial Reporting for Clubs (USFPC).
    • angelicamm6
       
      A section covering operated departments which reports the revenues and the directly related expenses of profit centers, e.g. the rooms department. * A section displaying the undistributed operating expenses including administrative and general, marketing, property operation and maintenance, and utility expenses. These expenses are not allocated to profit centers though they indirectly benefit them. * A final section includes management fees, fixed charges, and income taxes. These expenses are not allocated to profit center either.
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    • angelicamm6
       
      Ittner et al. (1997) report that 36% of the companies in their study used non-financial measures in executive compensation.
    • angelicamm6
       
      Major reasons for professional certification include the following
    • angelicamm6
       
      Tse (1989) surveyed the HFTP membership and found results very similar to Geller et al. (1990).
    • angelicamm6
       
      References
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Cybersecurity at Hotels: 6 Threats For Hotels to Manage - 0 views

  • hishing att
  • Ransomware
  • Point of sale/ payment card attacks
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  • DarkHotel hacking
  • Customer data/ identity theft 
  • Over that past few years, the industry’s most well-known brands have all been victims of cybercrime.
    • kaylaabad
       
      The hospitality industry is a huge target for cybersecurity breaches
  • Cybersecurity for hotels should always include a process to mitigate any compromised systems should they go down in a DDoS attack.
    • kaylaabad
       
      distributed denial of service attack
  • intends to convince the recipient that he/she should share information
    • kaylaabad
       
      Goal of phishing: to be information from recipients
  • In recent years, this threat has become increasingly sophisticated, with attacks targeting those in authority. The aim is to take over a user’s email account to send bogus emails to colleagues. These emails often attempt to persuade recipients to authorize transactions, which are ordered from above.
    • kaylaabad
       
      Phishing example in the industry: In recent years, this threat has become increasingly sophisticated, with attacks targeting those in authority. The aim is to take over a user's email account to send bogus emails to colleagues. These emails often attempt to persuade recipients to authorize transactions, which are ordered from above.
  • Hotels that have fallen foul to this crime have in the past paid more than $17,000 to be able to let guests into their rooms and create electronic keys.
    • kaylaabad
       
      Ransomware - Hotels that have fallen foul to this crime have in the past paid more than $17,000 to be able to let guests into their rooms and create electronic keys.
  • Phishing refers to the sending/receiving of emails that appear to be from a genuine source.
    • kaylaabad
       
      Phishing: Phishing refers to the sending/receiving of emails that appear to be from a genuine source.
    • cleon087
       
      It is important to know about what this means
  • Cybersecurity issues of this nature, often result in customers being out of pocket, and the media getting involved. Which, of course, means bad press for a hotel. Furthermore, there could be financial implications for the business.
    • kaylaabad
       
      POS attacks: Cybersecurity issues of this nature, often result in customers being out of pocket, and the media getting involved. Which, of course, means bad press for a hotel. Furthermore, there could be financial implications for the business.
  • Protecting the identity and information of a customer is paramount to the success of any business and hotels ar eno exception.
    • kaylaabad
       
      Protecting the identity and information of a customer is paramount to the success of any business and hotels ar eno exception.
  • The attacks use forged digital certificates to convince victims that a software download is safe.
    • kaylaabad
       
      DarkHotel hacking: The attacks use forged digital certificates to convince victims that a software download is safe.
  • That is often passwords and financial information; this scam is one of the oldest on the internet.
    • cleon087
       
      It is important to be informed of this type of attack as a hotel owner because your holding sensitive information.
  • taking information and certain systems hostage. The purpose of this attack was to gain financially from those who paid the demanded figure to free their data/systems.
    • cleon087
       
      A lot of times that ask for a ransom and you pay and still you don't get access back to your computer. Also they can take credit card information and use guest credit cards.
  • Every day regular items such as sprinkler systems to security cameras are vulnerable to hijack. After which, entire computer systems can be made to come crashing down.
    • cleon087
       
      Having access to cameras is concerning because this is sensitive information. They can get access to private areas of the hotel and use it to their advantage.
  • And that means somewhere there is a weakness in the system which has been revealed by human error.
    • cleon087
       
      This is why it is important to invest in the security because you don't want your guest to experience this.
  • criminals use a hotels Wi-Fi to target business guests.
    • cleon087
       
      This is scary because people go to hotels to get a vacation and they trust the hotel.
  • ncourage guests to use virtual private networks (VPN) if they plan on conducting business with sensitive data.
  • Especially when there are criminals from all over the world trying to steal identities, and credit card data.
  • his crime is forever changing.
  • for hotels, an almost perpetual arms-race to secure both data and networks.
    • cleon087
       
      This is why it is important to be up to date.
  • Phishing refers to the sending/receiving of emails that appear to be from a genuine source
  •  
    This article lists of some common security breaches that hoteliers need to be aware of and prepare the hotel system for.
  •  
    This article talks about how cybersecurity can critically affect hospitality businesses if they are not careful about what ways could attack their business.
  •  
    As the article states, "Protecting the identity and information of a customer is paramount to the success of any business and hotels are no exceptions." Quite unfortunately, cybersecurity issues are some of the biggest obstacles that hotels are experiencing nowadays. With hacking attacks such as phishing and ransomware, hotels need to invest in increasing their cybersecurity as any breach can lead to a downfall in business loyalty and brand.
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Has COVID-19 Made Hotels More Sustainable? | The Manual - 0 views

  • These changes have largely been in the form of eliminating that most universal embodiment of hotel amenities, single-use plastic bottles for things like shampoo and soap, and reducing water usage.
  • hotels are also being savvier with energy usage, like using LED light bulbs and taking steps to gain environmental certifications like the Leadership in Energy and Environmental Design (LEED) certification from the US Green Building Council.
  • But the pandemic boosted the necessity of being able to do things while having limited contact with other people, and many hotels implemented remote, contactless check-in, room entry, and even food or amenities access.
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  • Among its benefits, touchless tech is more energy-efficient and can eliminate the need for paper or the increased usage of non-ecofriendly cleaners. 
  • due to the lack of guests, there was a decline in the use of chemicals from cleaners and a reduction in carbon emissions.
  • This included a “dramatic increase in the use of disposable utensils, packaging, etc.”, that some sustainability initiatives were canceled or put on hold, and that “stronger, more toxic” chemicals were being used for cleaning and sanitizing.
  • Some hotels, though, took the pandemic as an opportunity to switch to more eco-friendly cleaning options
  • 2018, Hilton announced a whole host of environmental and social responsibility goals as part of its Travel with Purpose 2030 Goals
  • setting carbon reduction goals in line with the Paris Climate Accord, reducing water use by half, sending no leftover soap to landfills, and overall cutting its environmental impact in half by 2030.
  • However, that lack of guests allowed Hilton to start implementing other parts of their impact reduction plan, like having some of their hotels switch to using renewable energy. 
  • heir guests. Sustainability and eco-friendliness are more important for travelers and hotel guests than ever.
  • global travelers want to “travel more sustainably in the future,” and their 2019 Sustainable Travel Report highlighted that 70% of travelers are more likely to choose and book accommodations that are eco-friendly. 
  • Although current practices like using non-eco-friendly cleaning products and getting rid of unwanted waste may be cost-effective and save hotels money now, these and other findings show that travelers are willing to pay for hotels that go the extra mile for the planet, which will earn hotels loyalty.
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    This article discusses how the pandemic has strongly impacted many hospitality companies to be more "green" for the future.. From contactless key options, to minimizing food waste, to using technology to reduce unwanted waste like paper, it is helping set new green goals for the our planet and future of the industry.
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Building a Sustainable Future: How Hotels are Blending Design and Technology for a Gree... - 0 views

  • In the hospitality industry, construction budget constraints typically limit the amount of investment a developer can direct to sustainability practices that exceed code requirements.
  • Cost saving and green benefits of modular construction include shorter development timelines and less construction waste.
  • Customer relationship management systems (CRMs), which provide insight into guests’ preferences, make operations more efficient, reducing energy consumption and waste
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  • CRMs aggregate guests’ requests—e.g. extra recycling bins or opting-out of housekeeping service—and build profiles of those guests and their markets.
  • Integrating technology, like data-collecting software, into a building’s physical infrastructure (e.g. HVAC, electrical, or plumbing) can help owners better understand their properties’ energy usage, facilitate preventative maintenance, and enhance the guest experience
  • The sensors collect data that can be used as predictive maintenance solutions to determine the shelf life of digital solutions in room, leak sensors on water lines or sensors on HVAC, for example, that can have a negative impact on the guest experience if they break unexpectedly
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    Cornell gathered a few industry design and green tech experts to discuss the future of sustainable technology in hotels. Modular hotel buildouts can save construction waste and shorten build times, but developers can rarely afford the investment in sustainability practices that exceed code requirements. I see this daily in my career. The benefits are more long-term and if developers are not holding onto the asset long-term, they will not really see an ROI on LEED certifications, etc. CRMs can be used to track guests' digital breadcrumbs and build guest preferences in its database. Building data collection systems into the infrastructure of the hotel will give owners an overall view of where it can improve its sustainability practices.
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Cyberattacks are surging. CT's workforce isn't keeping up - 0 views

  • A growing wave of cyberattacks is threatening governments, businesses and everyday residents. Across the globe, there is a critical shortage of skilled professionals to guard against these criminals.
  • The state’s cybersecurity workforce increased by only 1 percent between 2015 and 2020, which was the seventh slowest rate in the nation, according to data from the Bureau of Labor Statistics. By comparison, the ranks of these key professionals more than doubled in a dozen states over that timeframe.
  • Globally, cybersecurity experts are in extraordinarily high demand. An analysis from Cyberseek, a public-private partnership that measures cybersecurity workforce shortages in the United States, notes the talent gap is severe in every state besides Maine.
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  • Nationally, the number of unfilled cybersecurity jobs is estimated to be 464,000, including 3,800 in Connecticut, according to Cyberseek, which is backed by a subdivision of the U.S. Department of Commerce.
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    Cyber-attacks has become an increasing problem within the US and the lack of unfulfilled jobs regarding cyber security poses just as big, if not bigger, of a problem. All states, besides Maine, are in dire need to fulfill jobs across the private business sector and government related positions. At this point, many companies, including the government, offer free training (acquiring proper certifications) in hopes of gaining more employees to help with the fight against cyber war.
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Facility Managers Explain How They Minimize Risks and Maximize Rewards of New Technology - 0 views

  • There are plenty of reasons that facility managers should keep the door open to new technology.
  • Marriott, for example, has developed a strategy for contributing to environmental conservation that includes expanding the use of LEED certification for existing properties.
  • Evaluating New Options
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  • "New facility technology" doesn't necessarily mean a product left the lab yesterday. There are plenty of technologies that have been out in the marketplace for a couple years or more,
  • Rath says
  • I want new technology vendors to prove their claims," Rath says. "And I want those claims substantiated by an independent third-party engineering firm."
  • Larry Morgan
  • "When you first deployed this technology, what mistakes did you make and what steps did you take to correct them?" Morgan is intently interested in the course correction taken in the product's earliest days, when inevitable flaws appear.
  • Ron Sharpe,
  • evaluated new technology by getting "my hands on it." The goal: "connect it to the building system and see if it can perform and meet the claims made by the representative and/or manufacturer."
  • Kampschroer turns to the national labs — Pacific Northwest, Sandia, Lawrence Berkeley, etc. — for information on new technologies. "
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    This article suggests that Facility Managers should keep the door open to new technology. It gives an example of Marriott Hotel to demonstrate this point. Moreover, this article shows us several ways to evaluating new options. This methods are shared by  managers with great experience.
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Mobile Pay and Cloud Top POS Headlines from February - 0 views

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    From lodging to foodservice, the point of service is the premiere place for customers to get their first - and hopefully not last - impression of an establishment. Streamlining and fine-tuning the service that occurs at the POS is of utmost important and operators are always seeking out the latest technologies to make this possible. The move to mobile payment is always top-of-mind as well, but lingering confusion and trepidation still remains for many customers. Owners and operators must seek out ways to implement the technology without intimidating customers. Last month's POS headlines proved this as stories ranged from a study tracking the public perception of mobile payment to improving drive-thru functionality and reducing maintenance costs with cloud-based systems. Study Shows Interest and Confusion Over Mobile Payments At Mobile World Congress, MasterCard in partnership with Prime Research, has released the first global Mobile Payments Social Media Study tracking 85,000 related social media comments across Twitter, Facebook, Online Blogs and Forums from around the world. The study shows a high volume of conversation and consumer interest in adopting mobile payments but cites security, customer support and confusion over the array of options available today as barriers to entry. Taco Bell Streamlines Drive-Thru Experience Across Franchises Desert de Oro Foods' Taco Bell locations had a range of drive-thru communications systems that were deployed over the last five years. However, restaurants were experiencing poor sound quality due to a limited range of wireless capabilities with the current systems. Poor audio quality led to increased wait times for customers as a result of miscommunications and mistakes. In addition, Desert de Oro Foods knew it needed to move to a digital system as the analog bandwidth of its current systems would be ruled out by the FCC at the end of 2012. Panasonic's Attune® drive-thru communications system offered the o
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TripAdvisor launches eco-friendly hotel program - 0 views

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    TripAdvisor just launched the new TripAdvisor GreenLeaders program, which ranks hotels across the U.S. according to their engagement in environmentally-friendly practices like linen and towel re-use, recycling and composting, solar panel and electric car charging station implementation, and green roofing.
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    With TripAdvisor's launch of the new GreenLeaders program, it will help hoteliers as well as restaurants and other businesses increase their Green initiative commitment. I know for the Florida Green Lodging Certification, it is a simple, yet tedious, form to complete, covering many aspects that can help reduce waste of products, energy, and gasses. Thanks to a bill that was passed in the not-so-distant past, certain aspects of the government travel requires their selection of lodging and/or meeting facilities to be green. This is in an effort to encourage those changes in order to secure government business, as well as to encourage personal & leisure travel, government or not, to choose green facilities. The more we increase the demand for green properties, the more properties will seek to make the necessary changes and commitment. In addition, the application process changes periodically, increasing the information and steps necessary to become green. Through all of that, we will begin to notice bigger steps to be made to save our resources and our environment. TripAdvisor launching this program will only help in these efforts. Along with increasing efforts, the feedback will be a great tool for use when selecting how to make those changes. Sure, nothing is perfect and you will still have those that prefer the convenience instead of the overall "Save the Earth" way of life, but we will be able to see what is working and what may need to be adjusted a bit.
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'Greenest' Super Bowl Offsets 3.8m Pounds CO2 · Environmental Management & En... - 0 views

  • “greenest” Super Bowl in the game’s history, the New Orleans Host Committee says it will donate carbon credits to offset some 3.8 million pounds of CO2 emissions, among other sustainability initiatives.
  • In addition to offsetting the Super Bowl’s energy impact, all major venues offered recycling, and the Host Committee teamed up with the Green Project and Repurposing NOLA to reclaim Super Bowl banners, displays, signage and other promotional items, which will be manufactured into tote bags
  • wallets, shower curtains and other souvenir items.
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  • The Super Bowl offered free bike valet parking services through a partnership with Entergy, Bike Easy and the Downtown Development District. Additionally, these groups offered a bike share pilot program during Super Bowl week, with bike checkouts at several downtown locations.
  • As of January 11, NFL fans had pledged CO2 reductions totaling more than 21 million pounds of avoided greenhouse gasses
  • In other efforts to “green” the surrounding community, the New Orleans Host Committee teamed up with Hike for KaTreena on an urban forestry initiative to plant or give away 7,000 trees, exceeding the previous Super Bowl record set in Dallas by 2,000 trees.
  • The San Francisco 49ers
  • announced in late January that they have partnered with the Santa Clara Stadium Authority and NRG Energy to help the team’s new facility become the first professional football stadium to open with LEED certification
  • and the first zero-energy sports venue in California,
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    this is a good article that goes over some trend changes in events, such as the Super Bowl, with regards to green initiatives. the Super Bowl committee developed a list of programs to make the event more sustainable; donating carbon credits, recycling, free bike programs, and more. I specially found it interesting that they recycled all the promotional material by collecting it and making it into other consumer products such as bags and wallets. I've always wondered why events as big as this one dont have recycling programs for the incredible amounts of wasted promotional items. When you think about it, not only does this help reduce waste but also helps generate some revenue from the products that are eventually sold. The article also shows that this trend seems to be happening at all levels from the committees, to the teams, and even the consumers! 
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