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Panpan Xie

Aptech Launches New Hospitality Accounting Software - 2 views

  • “This solution will lift hotel operations into the next decade of financial accounting,”
  • Competition became greater as technology became more affordable
  • with the Internet’s ease of use, anyone can access the best kinds of tools for an affordable price by signing up for a subscription for those tools
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  • Aptech Computer Systems, a provider of hospitality software and enterprise financial accounting, has developed an advanced hospitality financial accounting system called the Aptech Next Generation Accounting Solution.
  • Aptech Computer Systems, a provider of hospitality software and enterprise financial accounting, has developed an advanced hospitality financial accounting system called the Aptech Next Generation Accounting Solution.
  • “This solution will lift hotel operations into the next decade of financial accounting,” says Cam Troutman, vice president of Aptech
  • The system is Web-based and developed in Microsoft’s VB.NET technology that leverages a Structured Query Language (SQL) database
  • Aptech developed its Execuvue Business Intelligence system in 1997. The system is now used by La Quinta Inns & Suites, Extended Stay Hotels, Hershey Entertainment, Dolce International, Concord Hospitality Enterprises Co., Starwood Hotels and Resorts, Benchmark Hospitality and Highpointe Hotel Corp.
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    This article is all about Aptech and their new software. This is a web based software and able to work with just one company or be linked to multiple building or properties if you would like. They really see this software helping out in the hotel industry. This is a big tihng in the industry and will help out a lot of companies.
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    As the title indicates, this article briefly discusses the release of a web-based, financial accounting system specifically targeting the hospitality industry. Created by Aptech, the Next Generation Accounting Solution system is bound to reduce payroll costs and drastically minimize the manual workload put into financial accounting. Thanks to this system, users will be able to monitor their daily numbers more efficiently and access data at any time from any computer with Internet access. Another advantage of the ANGAS system is that it fully supports sole proprietorships as well as corporations. In other words, hotel companies of different sizes should be able to utilize this web-based accounting tool. In summary, this article confirms how the use of cloud-based applications has allowed companies in the hospitality industry to simultaneously keep operating costs down and maximize their productivity levels.
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    Aptech Computer Systems, a provider of hospitality software and enterprise financial accounting, has developed a system that has the ability to help a hotel enterprise or the common Innkeeper. The is system is Web-based and was developed by the company Microsoft. The Company Ap tech has been around for 40 years and have been hotels with their performance management tools. Originally, they started working on interstate motel with their technology and from then on have been a huge success. I am sure people will be very sceptical when using this product because it is Web-based, however it does seem to be much easier to use and if something were to happen you have access to 24/7 customer service. For a business just starting out, this seems like a perfect tool.
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    An advanced hospitality financial accounting system is launched by Aptech Computer Systems, which is a hospitality software and financial accounting company. The system is based on internet and can be used by both individual and multi-property hotel companies. The president of the company thinks that with the help of internet, hospitality staff can access to the tools more easily. Also, he has positive attitude towards using new technology by more hotels. There is also an example for the technology's expanding role in hospitality industry. Smith Travel sent its research reports from two to three weeks a time to once a day. I think a good accounting system is very important for a hotel. In the globalized world, many hotels expand themselves in the world, and this system can bring convenience to multi-property hotels.
anonymous

Insiders suspected in Saudi Aramco cyber attack | SciTech | GMA News Online | The Go-To Site for Filipinos Everywhere - 0 views

  • Hackers from a group called "The Cutting Sword of Justice" claimed responsibility for the attack. They say the computer virus gave them access to documents from Aramco's computers,
  • The hacking group that claimed responsibility for the attack described its motives as political
  • the group said Saudi Aramco was the main source of income for the Saudi government, which it blamed for "crimes and atrocities" in several countries, including Syria and Bahrain.
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  • According to analysis of Shamoon by computer security firm Symantec, the way the virus gets into networks may vary, but once inside it tries to infect every computer in the local area network before erasing files to render PCs useless.
  • Yet those sources say such protections could not prevent an attack by an insider with high-level access.
  • insiders were implicated in just 4 percent of cases last year.
  • The hackers behind the Shamoon attack siphoned off data from a relatively small number of computers, delivering it to a remote server
  • Because the virus wiped the hard drives, it is difficult for Saudi Aramco to determine exactly what information the hackers obtained.
  • The Shamoon virus is designed to attack ordinary business computers
  • . It does not belong to the category of sophisticated cyber warfare tools
  • Saudi Aramco has said that only office PCs running Microsoft Windows were damaged. Its oil exploration, production, export, sales and database systems all remained intact as they ran on isolated and heavily protected systems.
  • It is standard industry practice to shield plant operating networks from hackers by running them on separate operating systems that are protected from the Internet.
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    Saudi Arabias national oil company, Aramco, was attacked by a computer virus, Shamoon, and it is suspected that an insider or employee assisted the hackers. The virus spread through the network and infected about 30,000 PC business computers and wiped their hardrives. This is one of the worst attacks against a single business. The hackers who claimed responsibility, The Cutting Sword of Justice, were politically motived. The companies more important documents including plant operating networks were not affected by the virus because they were on a separate and higher security network. Recently, other Middle Eastern natural gas firms with relations to Saudi Arabia have been hit by cyber attacks. Because the Aramco hackers admitted their motives against the Saudi Arabian government income sources, I think that all the cyber attacks may be politically motivated. As a Middle Eastern oil company with relations to Saudi Arabia, this is a major indication to take precautionary measures and increase network security. This attack demonstrates that no matter how much security you have in place, if an insider is willing to assist hackers or provide hackers with necessary information, you are no longer protected. It would seem imperative that employees with this access are chosen carefully or network access is very limited.
Gaby Belardo

Get Ready For 'Super Wi-Fi' To Be A Big Thing In 2013 Read more: http://www.businessinsider.com/get-ready-for-super-wifi-to-be-a-big-thing-in-2013-2012-9#ixzz262COIGWq - 0 views

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    By this time next year, thousands of people will be using a new, longer-range kind of Wi-Fi, commonly called "super-Wi-Fi". Super Wi-Fi isn't used like regular Wi-Fi. It uses underused spectrum known as white noises and this allows the Wi-Fi to run at lower frequencies, thus causing it to run at a lower cost and at greater distances, and through obstacles, such as trees and buildings. It is being championed by companies such as Microsoft and Google, and got the final okay last December after original opposition from broadcasters. Although not many strides have been made in the super Wi-Fi industry, Spectrum Bridge, a key company in the development of super Wi-Fi, just announced a new program to help equipment makers get white spaces radios approved to be sold, so they will be more readily available in 2013. Many universities have already announced that they will deploy super Wi-Fi on their campuses across the country. Super Wi-Fi is exciting because it is more powerful than existing Wi-Fi. I would have to agree with this because it is unbelievable the strides technology has made. They are able to take something and make it more powerful and at lower cost. This is also great because if they are able to extend it to greater areas, more rural areas will be able to receive high speed Internet for the first time in history.
Jiabao Han

Technology: The Newest Weapon in Event Planning | Emergency Management content from EHS Today - 2 views

  • Technology, if used correctly, can assist in the automation of business processes (thus freeing precious resources), provide situational awareness for all agencies involved and provide real-time information to users. This article reviews the uses and benefits of one such technology solution, E-Sponder, at two major events (The 2004 Presidential Debates held at Washington University in St. Louis and the 2005 Super Bowl held in Jacksonville, Fla.) as well as provides guidelines when choosing a technology solution.
  • Gragnani and Smiley immediately saw that E-Sponder – a collaboration and information-sharing portal developed by Convergence Communications based upon Microsoft Office Professional Enterprise Edition 2003 technologies – offered the potential for real-time collaboration because it delivers collaboration functions such as e-mail, forums, calendars, shared documents, task lists and messaging that allow stakeholders to efficiently work together remotely. Gragnani and Smiley knew that Convergence would be willing to work with them to customize the solution to accommodate their changing needs.
  • Technology, if used correctly, can assist in the automation of business processes (thus freeing precious resources), provide situational awareness for all agencies involved and provide real-time information to users.
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  • Out of this need for heightened security stems a dichotomy between necessity and reality. The necessity of an organization to provide heightened security is oftentimes at odds with the reality of the entity's ability to furnish the needed man-power and absorb the costs associated with hosting a large-scale event. All too often, a city or county is given the designation as a lead agency to provide security for an event, but is given little-to-no financial assistance to make certain that the event takes place without a serious threat to the public.
  • If the decision is made to work with a technology solution to assist in securing your event, it is important to remember a few key points: n Do your homework: investigate, prepare and implement. Take time to assess your exact deliverables and what you are going to be held accountable for. Assessing your deliverables and requirements goes beyond the obvious: How are you going to manage and archive e-mails, meetings, conversations, images and plans? Implementation of the correct technology solution will assist you in this process and keep your staff free from much of the administrative burdens found in planning large-scale events. n Don't just choose technology, choose a technology partner. Planning an event is a dynamic task. Make certain that the company you choose is willing to understand your business processes and work with you to marry technology with your most challenging issues. n Don't learn your technology during a crisis. Pick a technology solution that is extremely user friendly. As the dynamics of an event change, you may need to collaborate with a community of users you did not anticipate in your initial planning. These new users will need to quickly learn and adapt to your communication solution. When securing an event, everyone is working toward the same goal: An event where the public does not think twice about security. The right technology solution can quickly put more accurate information in the hands of those who need it, and allow people to focus on their mission, not on paperwork.
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    This article talks about how events have changed throughout the years and especially because of 9/11. before this day the event planners and safety personel were focus on traffic control but now it is more safety concerns and the prevention of terrorist attacks. It discusses how and why technology can help them and shows many different examples that were real life like the super bowl an the presidential debates. it also stresses how important it is to know the technology and not to learn it in a crisis. Also it helps in choosing what technology to use. There are so many options out there and there is definitely a way to do all this without technology but technology can help and make it a lot safer and more effective.
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    Events can be successfully planned, executed and reviewed without the use of technology. However, there are affordable technology solutions that can ease the burden and provide enhanced situational awareness during an event. And the new high tech, E-Sponder, really assist in the automation of business processes, expecially the event planning. E-Sponder was used to automate many critical business processes during the debate and consequently provided real-time information sharing and reduced resolution time for unplanned events. In addition, it gave complete situational awareness both inside and outside the command center to all of those involved in securing the debate activities.
Alejandra Kravets

How Windows 8 Could Change Your Life - Or Not | Upgrade Your Life - Yahoo! News - 0 views

  • At this year's International Consumer Electronics Show (CES), a Chinese company called Compal unveiled a prototype laptop with a removable touchscreen — and that screen becomes a tablet.
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    Microsoft is releasing in October 2012 the new version of the most popular computer operating system Windows 8. This new feature is not only for laptops or desktops, it is mainly focusing on touch screen devices. Lenovo also unveiled their Lenovo Yoga hybrid. This computer allows you to tuck the keyboard flat behind the screen and transform the device into a tablet shape, it can rotate 360 degrees. Windows 8 allows you to put your favorite app such as Facebook or Twitter into the start screen, you can add more apps, customize them and it refreshes constantly so the information stays current.
tania morgan

How Hotels Are Going Green for Guests - 3 views

  • I make a quick stop for goodies and feel like I’ve entered a miniature Whole Foods: bulk nuts, dried fruit, even local chocolate and salsa from (according to the salesperson) the Lexington farmers’ market.
  • a kitchen full of Energy Star appliances.
  • Filtered water pours into the sink, under which I find two bins for recyclables. The toilets are dual-flush, the showers are low-flow, the shampoo and conditioner are in bulk dispensers, and the bellhop tells me that the art on my walls, depicting a leaf motif, was crafted from recycled aluminum and car tires.
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  • I can grab one of the gratis bikes downstairs and go for a spin on the nearby bike trail into town, or take a dip in the pool that’s cleaned with saline salt solution instead of eye-burning chlorine.
  • Owned by Starwood Hotels & Resorts, Element is the first chain to receive an LEED-certified gold rating, the second-highest standard bestowed on a building by the United States Green Building Council (USGBC).
  • 212-room property, including saving water and electricity, recycling paper and implementing the towel and linen reuse program now common in most hotels across the country.
  • “It’s a 2 to 3 percent premium above the total cost of the building to go the LEED-certified route,” he says, adding that he hopes to offset that cost from the operational side in the next three to four years.
  • Energy savings include keeping electricity down to a minimum through natural lights and the use of CFL bulbs, low-flow showers and dual-flush toilets that save approximately 942,000 gallons of water annually at Element Lexington, and a roofing material that reflects heat from the sun, so the hotel won’t tax its air-conditioning system in the summer. Keeping with LEED standards, Element also purchases energy that comes from a green source: the wind.
  • Put a compost bin in the back of that megaresort in Cancun, and suddenly you have an “eco-lodge.”
  • Meredith Elbaum
  • Indeed, government incentives and big business could very well be behind this latest surge in new hotel design.
  • Green Seal has also been vocal in its assessment that a typical average-size lodging uses more resources in a week than 100 families use in a year.
  • says it’s hard to find a resort that actually practices what it preaches. “Seeing if they have LEED is one criterion, but you still have to do your research.”
  • “We heard from our global accounts, players like Microsoft, AT&T and Hewlett-Packard, that their goal was to find a hotel company that had some sort of green program in place,” says Brian McGuinness, “and we realized we need to do this.”
  • According to Arthur Weissman, this new initiative has led to an increase in revenue for hotels that join the movement. “The Doubletree in Portland, Oregon, told us they received more than $3 million in business due to their green certification,” notes Weissman.
  • But what about the typical traveler who simply wants a decent shower, a comfortable bed and perhaps a workout before turning in for the night? Workers who have no corporate mandate to go green are known to be extravagant when away from home, indulging in energy-chugging hot tubs and (dare I say it?) forgetting to turn off the lights and the A/C when they leave their rooms.
  • We need to find a balance.”
  • There’s certainly room for more growth in Element’s green design, such as the use of solar panels to heat the pool and the incorporation of a master switch, which many hotels in Europe already have.
  • The latter works by simply inserting your room key into a switch inside the room that turns on the electricity, heat and water. When you leave the room, you have to take that room key with you, thus turning off all the appliances.
  • “We’re just trying to do the right thing,” says McGuinness. “At the very least, we’re at the entry level: eco-friendly and not increasing the carbon footprint.” It may not be a green revolution quite yet, but it seems like a darn good starting point.
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    This article is all about hotels going green and trying to get LEED certified. The one Boston hotel is doing things like having dual flush toilets, low flow showers, shampoo and conditioner in bulk dispensers, and a roofing material that reflects the sun to save energy costs. Another thing involved with getting LEED certified is getting energy from abouther source, this particular hotel is using the wind. It is expensive to do and doesnt appeal to everyone, hotel managers must figure out whats in the best interest for them and getting people in and out of their hotel.
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    This article deals with how hotels are going green. Many have the typical saving shower head, the double flush toilet, or the special roof panels. Some go a little further than just putting a garbage bin to recycle. Many hotels are now placing cards in the rooms asking if you want linens changed when they clean the room, and for example may ask you to do something specific like throw the towels on the floor. While it may be an expensive thing to start turning hotels into green hotels, profits are being seen as big companies are now pushing their employees to stay at green hotels versus non green hotels. This may be the extra push management needs to make the decision to go green. Also, it says not all customers may care about the green issue, but some may try. We just need to find a balance and not expect all people on vacation to be a happy go lucky green freak.
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    To add onto Marilyns comment, not only are hotels doing the basics to go green, but a lot of hotels in california are taking the extra step, such as The Kimpton Hotels, and The orchard. They have changed the carpets and wallpaper for lower emission. They added recycle bins in every room in all 40 of their hotels across the country. Lastly, and one of the the additions I find most beneficial is their implementation of key card energy control, where a room key will be needed to activate the electricity in each room, and also shutting all electricity off when they leave.
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    This article is about how starwood hotels are trying to become fullscale eco-friendly but some are hotels are only greenwashing. This article is stating that it is not enough to use one green practice and call yourself an eco-friendly hotel.
Chenchen zheng

Green Hotel Chains - 0 views

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    Today, going green is one of the defining movements of our time. The movement to conserve and replenish the earth's resources continues to build momentum and meeting planners and suppliers are doing their share to advance the cause. It is really a very good phenomenon that some major hotel chains are making to help planners organize eco-friendly meetings and events. This article talked about what the major hotel chains are doing to support eco-friendly meetings. 1. Toronto-based Fairmont Hotels & Resorts' Eco-Meet program. 2. Hilton International has declared that all of its 3,600 properties will be using its carbon calculator program, which the system analyzes 200 operational practices, including housekeeping, paper product usage, food waste and transportation, and determines their environmental impact in terms of energy and water use, waste production and carbon output. 3. Hyatt Hotels & Resorts' Meet and Be Green initiative, offers clients a 3 percent rebate on qualifying charges on the final pretax master bill for following the chain's 10-point green guidelines. 4. Kimpton Hotels & Restaurants became one of the first hotel chains to offer a dedicated green meetings package brandwide, attracting immediate interest from corporate clients such as Microsoft and Aveda. 5. Marriott has offered green meetings standards across its JW Marriott, Marriott, Renaissance Hotels & Resorts and Courtyard by Marriott brands. 6. Starwood Hotels & Resorts Worldwide recently announced it would implement its new Sustainable Meeting Practices (SMPs). According to those hotel chains , by following the Eco-Meet guidelines, groups can save up to thoughts of plastic water bottles, aluminum cans, writing pads, pencils, paper cups and other else per year.
danalbert

Expansion of ATRIO Hospitality Technology Platform Propels Growth of Sales Team - 0 views

  • The number of ATRIO PMS installations has increased 300% in 2014. In addition the ATRIO platform continues to grow with more modules and more zero-training features that allow hotels to provide excellent guest service while reducing their total cost of ownership.
  • In order to keep pace with the demand for the cloud-based property management system, PAR Springer-Miller has expanded their global ATRIO sales organization.
  • By leveraging all the capabilities of Microsoft Windows Azure, ATRIO dramatically reduces on-property technology requirements and data security risks.
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    Though essentially an update from one company regarding personnel acquisitions, this article features the next generation of cloud-based property management systems. It also indicates, based on the growth of this company, that properties are willing to invest in cloud-based technologies rather than suffer the constant depreciation and maintenance that goes with traditional, in-house servers. As with other systems, the two most important items will be reliability and security. If both are provided by PAR Springer-Miller while reducing cost for hoteliers, both sides can potentially benefit. This system is also "built for the cloud", so it's not an online adaptation of a previous system. This may again help improve reliability and security.
mayr0604

Arguments Against the Cloud - What Is Cloud Computing? | PCMag.com - 1 views

  • n part, that comes from the potential for crashes. When there are problems at a company like Amazon, which provides cloud storage services to big name companies like Netflix and Pinterest, it can take out all those services (as happened in the summer of 2012). Last year in 2014, outages afflicted Dropbox, Gmail, Basecamp, Adobe, Evernote, iCloud, and Microsoft. Usually for just hours.
  • After all, there's no central body governing use of the cloud for storage and services. The Institute of Electrical and Electronics Engineers (IEEE) is trying. It created an IEEE Cloud Computing Initiative in 2011 to establish standards for use, especially for the business sector. Last year's Supreme Court ruling against Aereo could have told us a lot about copyright of files in the cloud... but the court side-stepped the issue to keep cloud computing status quo. Cloud computing—like so much about the Internet—is a little bit like the Wild West, where the rules are made up as you go, and you hope for the best.
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    This article explains the basics of Cloud Computing and how more companies are converting to the "Cloud." The article will also detail the pros and cons of Cloud Computing and highlight current issues concerning this growing technology.
anonymous

Our E-Waste Problem Is Ridiculous, and Gadget Makers Aren't Helping | WIRED - 1 views

  • Oh sure, many companies have green initiatives. Apple in particular has made notable, documented efforts to reduce its carbon footprint, powering a majority of its retail stores and data centers with renewable energy, developing more efficient packaging design, and designing products that use less power than their predecessors. But if your products are going to be tossed out in a year, none of that is particularly brag-worthy. That’s a tremendous amount of wasted resources.
  • In the past, computers were designed to be relatively easy to disassemble, like HP’s towers and older versions of the Mac Mini. You could swap out dead parts and batteries, add more memory if it got sluggish, even replace a motherboard. But in the mid-2000s, things started to change. Apple introduced the ultra-thin, ultra-light MacBook Air and the industry enthusiastically followed with heaping helpings of devices that, while slim, were very difficult to repair due to the construction compromises required to achieve that svelte profile. Smartphones and tablets followed with an even faster purchasing and chucking cycle.
  • Therefore, the easier it is to disassemble something, the more likely it is to be worth someone’s time to recycle it. And that’s where issues arise
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  • “The big problem the electronics industry is facing as a whole is products are getting lighter and lighter,” iFixit’s Kyle Wiens said. “This is great for consumers but a nightmare for recyclers.” Smaller, lighter products can be tricky to take apart, and yield a lower volume of raw materials.
  • Glue and adhesives are a common hurdle. Products like the iPad and Microsoft Surface achieve a slim form factor by using “a metric duckload of adhesive,” as Wiens once put it, particularly to keep the battery in place. All that glue must be removed before any recyclable material can be melted down. And battery recycling is risky endeavorin the best of circumstances—under the right conditions, a damaged battery can cause a fiery explosion. Tack onto that the need to painstakingly pry a battery from its glue-smeared lodging and you’ve got a delicate task indeed. For items with a lot of glue, like a tablet display, Sims Recycling Solutions heats the glue, then uses suction cups to apply pressure across the glass so it can be removed without cracking. Other things that can make a product more challenging to recycle include the number of screws (particularly non-standard screws), the inclusion of hazardous materials like mercury (which is declining, due to the rising popularity of LEDs instead of bulbs), large amounts of glass, and plastics. Waterproof and tightly sealed products also are more arduous to deal with.
  • As we rush headlong into a world in which we’re disposing of more and more gadgets each year, making them easily recyclable should be a growing priority of device makers. Just as display size, processor speed and energy efficiency are marketing points, so too should recyclability.
  • David Thompson, Panasonic’s head of environmental affairs, says the standardization of screws and plastic resin materials, not thermally setting screws in plastic, and minimizing the use of glue will boost recycling efforts, as will designing products for easier disassembly. Would consumers really decry, or even notice, these changes? Probably not. But such changes could require concessions to slim dimensions and light weight. And for manufacturers, increased standardization may mean fewer distinctions between competing products. Take a plastic smartphone housing: Currently there are hundreds of variations (soft touch, textures, and metallic colors, to name a few). Standardization could limit that very marketable variety. Even so, some products are embracing such ideals. Dell won The Institute for Scrap Recycling Industries 2014 Design for Recycling award for the Latitude 10 and XPS 10 tablets and Latitude E7240 notebook. Aside making its products cheap and easy to recycle, Dell has used nearly 8 million pounds of recycled plastic in its desktop and display production. And it is not alone.
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    I found an interesting article about how the big computer companies can recycle the computers. This can solve some of the main problem about the recycling. The article is referring to idea that computers may become bigger size but easier to recycle. In other words we might wanna make a step back in the past, when we was able to just replace one detail from the computer instead of throwing it away.
mknig011

Cloud-based hotel software has failed, but a new paradigm is on the horizon - 2 views

https://www.hospitalitynet.org/opinion/4083341.html This article discusses the negative aspects of cloud-based software.The hospitality industry found the software to be expensive and lacked the f...

technology hospitality hotel software travel tech

started by mknig011 on 28 Aug 17 no follow-up yet
anonymous

Microsoft Word - TECHNOLOGY AND MEGA EVENTS.docx.pdf - 0 views

shared by anonymous on 17 May 18 - No Cached
  • Every mega event presents unique security considerations as compared to any other hospitality event. Thousands of people, many times an international crowd, are compressed into a relatively small area. This fact makes mega events a prime target for everything from petty crime to terrorism.
  • Mega events depend on a large number of spectators, both at home and in stadia, to be successful. Therefore, it follows that if the flow of information is disrupted the success of the event will be at stake.
    • anonymous
       
      Related to broadcasting
  • The Media Server is the basis for production of the World Cup. All final edited clips are stored on the server, which consists of a fully integrated network cluster of XT[2] production servers provided by EVS.
    • anonymous
       
      Important to have sufficient data storage to facilitate.
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  • Modern timekeeping at the Olympics requires 230 tons of equipment including but not limited to 43.5 miles (70 km) of copper and fiber optic cables, Omega SA’s 3-­‐part system and ScanOVision photo finish cameras (Swiss Timing).
    • anonymous
       
      Accuracy of data recording.
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    The article heavily emphasizes how reliant mega events are on successfully recording and analyzing data across several different sectors. The paper aims to examine the overall network infrastructure required in order to broadcast large scale sporting events such as the super bowl, world cups and the Olympics. Many different factors come into play during these events and the use of accurately recorded data and efficient technology is key. Monitoring attendee flow, as it pertains not only to attendance numbers but foremost security shall remain a priority for any event - large or small.
yuqiongliang

Why Switching to a Cloud-Based PMS Could be a Good Idea | Hospitality Technology - 0 views

  • Very few hotel owners found their way home to the Cloud.
  • That means that approximately 70% of hotels still run operations on an on-premise PMS.
  • many hotel chains and larger franchises have not yet taken to the cloud. Instead, the majority of hotel cloud users are the smaller and mid-range independent hotels.
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  • Cloud systems mostly sell on a subscription basis and don’t include any maintenance costs.
  • he amount of time taken for migrating to a cloud system is somewhere between 15 days to a month. When it comes to historic data, it can be easily saved and used for predictive insights.
  • cloud PMSs are generally super easy to learn and are designed thoughtfully. With clear and easy guidelines on how to perform tasks and usually dedicated account managers, the whole experience of maneuvering around the product is simplified.
  • With the number of organizations trusting their data with server services like AWS, Microsoft Azure, IBM cloud and even Google, you can rest assured that your data is in good hands
  • Certain cloud systems enable integrations to various third-party hospitality tools like channel managers, revenue management systems, ERPs, accounting and reputation management systems to name a few.
  • Cloud systems ensure that all these tools function in a well-controlled ecosystem and in sync with each other. It can also boil down to personal preference.
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    Here are 8 common questions and concerns among hotel executives wanting to know more about the use of cloud computing at their property.
laura kaczkowski

Travel Agents Increase Use of GDS to Book Hotel Rooms - 3 views

  • Advanced Search Search Products & Services    News Releases Close Send a release Member sign in Become a member For bloggers For journalists Global sites Products & Services Knowledge Center Browse News Releases Contact PR Newswire
  • he leading global provider of revenue generating solutions for hoteliers, clearly demonstrates how crucial Global Distribution System (GDS) platforms and GDS Shopping Displays are to travel agents:
  • 84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more.
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  • where 26 percent of travel agents stated that they used their GDS platform more often than in the past and 19 percent said they used the GDS Shopping Displays more often than before.
  • "Travel agents are increasing GDS hotel use, and have once again confirmed their confidence in GDS Shopping and Booking Displays,"
  • Travel agents in 25 countries across the Americas, EMEA (Europe/Middle East/Africa) and Asia/Pacific regions who subscribe to one of the four major GDS systems were asked to participate.
  • n the survey, travel agents worldwide also indicated that promotional messages are effective and often prompt bookings: 66 percent of all travel agents surveyed who were aware of promotional messages requested additional information by looking at the screen attached to the promotional message.
  • "This survey definitively shows that promotional messages are not only an excellent way to reach travel agents, but also a valuable sales catalyst,
  • s the leading provider of revenue generating solutions for hoteliers across the globe. TravelClick offers hotels world-class reservation solutions, business intelligence products and comprehensive media and marketing solutions to help hotels grow their business.
  • is one of the fastest growing marketing research firms in the United States. With offices across the country and in Europe and partnerships with many of the largest companies in the financial services, consumer package goods, automotive, healthcare, media, technology and travel and leisure industries worldwide, PMI also offers advanced advertising and brand measurement along with direct marketing expertise.
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    FEMA And The Ad Council Unveil New Series Of Ready PSAs As Part Of Ninth Annual National Preparedness Month
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    In the article, "Travel Agents Increase Use of GDS to Book Hotel Rooms," it talked about how the leading global provider of revenue is generating solutions for hotels, it shows how important GDS platforms are to travel agents. "84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more." Back in 2009, when the last study was conducted, about 26 percents of travel agents said that they used their GDS platform more often than in the past. This study also states that the annual GDS shopping displays will be over $50 million in 2011, which will increase more than a million bookings compared to 2010. There was another survey that was done and they surveyed different travel agents from across the world that were subscribed to a major GDS system. In the survey the travel agents indicated that promotional messages are effective and often prompt bookings. Out of the travel agents they surveyed, 66% said that they were aware of the "promotional messages requested addition information by looking at the screen attached to he promotional message." From this survey it showed that promotional messages are an excellent way to reach travel agents and from reaching the agent, they also reaching the customer, it's a win-win reaction.
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    I enjoyed the part about brand and promotional messaging, that is always a lure for me. When I see an attractive offer, evern If I'm not interested in booking or going to the destination, I often click on it anyway just to see the offer. It is a very effective marketing tool.
markh283

Green IT: Going Green - Does your Company Care? | TechNet Magazine - 1 views

  • The real trick to achieving green IT is to accept the fact that your current IT assets are fixed. You’re not going to lose a lot of physical servers. What you can do, however, is get a better idea of your current servers’ utilization and a feel for which servers are more efficient. Identify which of your servers produce more workload for less energy. By identifying the most efficient machines and those with extra capacity, you can start to slowly consolidate tasks—using virtualization, in most cases—and perhaps reduce energy costs a bit.
  • Many companies profess a concern for the environment, but few are remodeling their data centers or taking major steps toward greener technology.
  • Typically, green IT simply means building an IT infrastructure that uses fewer resources—most notably energy.
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  • Try to ensure that every watt is being used to full advantage by moving older, lower-efficiency servers into virtual machines running on newer, higher-efficiency ones.
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    This article describes how many companies are reluctant to add "green" initiatives. However, it notes that this is a growing and important area that many companies are deciding to become involved in because of its importance. Moreover, it points out that by reducing the power consumption of computers in a business the effect is to produce a green result. Additionally, this not only saves the company money, but it also has the result of being a good public relations outcome. Then, the company can advertise how it is following a greener path.
anonymous

Staying Green: Hotels Step Up Their Sustainability Initiatives - Scientific American - 1 views

  • Those little cards may seem like token environmentalism, but they can actually result in significant water, waste and cost reductions.
  • The website Economically Sound reports that a 150-room hotel can conserve 72,000 gallons of water and 480 gallons of laundry soap every year by placing the cards in its guest rooms.
  • he Marriott chain reported saving as much as 17 percent in hot water and sewer costs at its hotels thanks to implementation of its Linen Reuse Program.
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  • the Green Hotels Association, a non-profit launched two decades ago to bring together hotels around the U.S. and elsewhere that share a commitment to the environment and sustainable use of natural resources.
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    This article discusses the negative aspects of cloud-based software.The hospitality industry found the software to be expensive and lacked the functionality that was expected from the software. What seems to be taking the place of cloud software are business software environments, which the author refers to as a eco-system of vendors. SAP Cloud platform HANA is the center of one of these eco-systems. Another eco-system that is discussed in this article is the one around salesforce.com and last but not least the Microsoft Office Environment. The author concludes his argument by saying although there is no hotel industry eco-system, cloud-based hotel software will not resurface as an eco-system.
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    This article talks about how hotels/hotel chains as well as organizations help to go green. They for instance mention the World Travel & Tourism Council (WTTC) who tries to improve the quality of tourism by promoting greener "habits". They for instance try to be proactive in regard to reducing carbon emissions - in this regard they launched the Hotel Carbon Measurements Initiative with the International Tourism Partnership (ITP) and 12 international major hotel chains including Marriott, Hilton, and Hyatt to name a few, to reduce the carbon footprints hotels produce.
vanessavioli

Choosing the right IT and cloud services provider post-Covid: A guide - Cloud Computing News - 1 views

  • Now, as most economic indicators begin to trend positive, companies are once again ramping up their IT projects. Long term solutions are necessary at the scale required for sustained operations and cost effectiveness.
  • In this article, we look at three options – IT consulting firms, IT outsourcing companies, and cloud systems integrators
  • There’s also the reality that many of the larger consultancies really aren’t positioned to efficiently or cost effectively help organisations implement necessary IT strategies. Their areas of expertise lie in assurance services, taxation, management consulting, advisory, actuarial, corporate finance and legal services, to name a few.
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  • They may have the staff to take on something like a cloud migration or cloud-native application development project. But technology implementation is not a strategic part of their business, so they aren’t necessarily eager to take on these types of projects — particularly if they aren’t of a scale that would allow them to make a sizable profit.
  • They have to rely on proven, repeatable methodology to remain efficient — even if it’s at the expense of better project outcomes for their customers.
  • Companies that specialise in IT outsourcing aren’t faring much better than the big consultancies. While they may be more cost effective than a large professional services provider or consultancy, many potential clients are becoming hesitant about working with them.
  • That’s not to say there still isn’t a place for the large technology consulting firms or IT outsourcing companies. But for companies that want the flexibility, scalability and cost benefits that cloud services provide, working with a company specialising in cloud technologies – as a true, long-time strategic business partner, rather than just a point-in-time technical resource – may be the optimal solution.
  • A viable option may be to go with a mid-sized company that specialises in technology implementation — particularly in the areas of cloud migration and cloud-native app development.
  • Cloud systems integrators are able to be more innovative than larger companies that have no wiggle room for experimentation or exploring new methodologies.
  • These companies develop solutions that can meet current requirements and adapt as those new requirements emerge. For many, their work for a customer is just the beginning of a much longer partnership that will evolve to help that customer continually leverage cloud technologies to meet changing needs.
  • However, many of the cloud-centric companies have chosen to focus their efforts on specific platforms, such as Amazon Web Services (AWS) or Microsoft, enabling them to gain familiarity with and expertise in the many tools and services those particular platforms offer. They can effectively leverage those resources to help their customers implement targeted, effective solutions.
  • Like the large technology consulting and professional services companies, the IT outsourcing companies also tend to rely on standard processes that can be repeated over and over to keep costs down. There’s no room for innovation.
  • Pandemic or not, hiring a big-name IT consulting firm often comes with an equally big price tag. Forgoing work with these higher-priced companies or simply cancelling projects reduces expenditures.
    • vanessavioli
       
      Cost is something that is a very serious part of any technological consideration by management. Will that investment be worth it in the long run and pay for itself. Smaller businesses cannot afford a misstep.
  • Few, if any, industries escaped the effects of the Covid-19 pandemic. Even in the technology sector, where change is a normal part of business, many professional services and technology consulting firms struggled to cope with the disruption.
    • vanessavioli
       
      COVID-19 was/is the ultimate disruptor. It affected every single industry, but affected the hospitality industry in the most profound ways.
  • Yet another potential downside: larger firms tend to be less agile than their smaller counterparts. While they sell innovation to their customers, they are often too big and cumbersome to embrace the new ways of working and thinking that they promote on the consulting side.
    • vanessavioli
       
      It is interesting that it actually takes larger businesses to adapt to new technology, however once again it must come down to cost. Revamping a large company technologically is extremely costly and a very long complicated project.
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    This article provides insight on three various types of IT providers and there methodologies. It definitely emphasizes the benefits of specialized companies that focus on cloud computing as their IT service and business model and their ability to b=continually adapt to the changing environment and their desire to create long term relationships. It also talks about how larger IT companies are more focused on strategy rather than implementation of systems. It also talks about how the larger IT companies are much more focused on their own profit than providing services to the client and how cheaper off shore IT companies basically provide the same services at a lesser quality
anonymous

Why Oracle Must Hate Oracle Hospitality - 1 views

  • Richard Valtr, Founder of Mews Systems, writes about why he feels that software giant Oracle’s hospitality division contradicts its technology competency, operational excellence and efficient customer support.  
  • Larry Ellison and his team must absolutely despise the relatively new Oracle Hospitality division of the company (formed after Oracle bought Micros back in 2014)!
  • Oracle famously despises all things Microsoft and Opera remains, to its bones, built around the notorious client-server architecture Bill Gates’ company used to champion.
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  • Second, the success of Oracle has always stemmed from Larry’s passion for finding great programmers to fix fundamental issues. Oracle Hospitality and its adherence to legacy rules suggests they are interested in none of the above.
  • Oracle has always done one thing amazingly well - maintain a ruthless focus on performance and speed at the expense of the more intangible parts. Once again, Oracle Hospitality goes against company principles: it offers functionality at the expense of speed and performance. To compound things further, and ironically for such a service-oriented industry, customer service is an afterthought at best. It doesn’t even offer performance for the processes that truly matter, such as customer check-in speeds, report creation or those painfully slow night audits. On all the key hospitality benchmarks we’ve been able to track (more on that in a post coming later), Oracle is nowhere near the top.
  • Fourth, he can barely disguise his hatred for system integrators and has always preferred an all-in-one solution to an ecosystem of connected apps and software.
  • With Oracle Hospitality lacking what the current market demands in so many different ways, the company has been forced to work closely with the old hospitality tech guards such as Sabre, TravelClick, Amadeus, Duetto and IDEAS, as well as newer entrants including Expedia’s AliceApp and TinkLabs.
  • The result is a product lacking proper interfaces to standard functionalities, let alone the conveyor belt of new must-have integrations (TripTease and HotelChamp to name a couple), which also suffer on account of Opera’s six month minimum integration lead time.
  • The problem with property management systems, and the hotel tech landscape in general, is that they are innately consultative. For example, there is no definitively correct way to check someone in or out, nor is there a set-in-stone rubric on how best to run a hotel. Why? I believe it’s because hotels are inherently human and complex machines. Unlike a POS, for example, a hotel’s PMS is a de facto processor and analyser of human behaviours rather than just pure robotic tech. The POS, on the other hand, simply serves as a general system of record with an external point of contact for transactional security.
  • So why did Oracle acquire Micros in the first place? I believe the real prize was the POS and not the PMS.
  • Unfortunately for Larry (but fortunately for us), PMS systems are a far cry from their core business. Unlike a POS, a PMS is not simply about the speed of execution. They involve developing deep knowledge around a number of processes connected to unique human behaviours and then managing those processes efficiently.
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    "Richard Valtr, Founder of Mews Systems, writes about why he feels that software giant Oracle's hospitality division contradicts its technology competency, operational excellence and efficient customer support." This article highlights some of the reasons why Oracle have found it difficult to integrate the Micros Fidelio business that they purchased. It is subjective in its view but addresses a common theme amongst major hotel companies which is that Oracle are struggling to meet their needs and that this could give new PMS/POS providers such as Mews, Shiji and Impala.
kburn039

Welcome: The Comparison Between General Purpose Application Software and Function-Specific Application Software. - 0 views

  • Application software are designed to help us to perform a singular or multiple related specific tasks. They're also often called software applications, applications or apps
  • There are two types of application software which is the General Purpose Application Software and the Function-Specific application software.
  • 1) The General Purpose Application SoftwareGeneral purpose application software packages are generally tools that provide specific capabilities, but not in support of a specific purpose.
    • kburn039
       
      General purpose application software is the most common used. A good example of this would Microsoft Office.
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  • Word-Processing Software
  • Spreadsheet Software
  • 2) Function-Specific Application Software
    • kburn039
       
      Function-Specific Application Software is a software where it has only one use. The use will be very specific and will not have multiple uses. A good example of this software would be Adobe Photoshop.
  • Computer-Aided Design Software
  • Supply Chain Management Software
  • Enterprise Resource Planning Software
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    This article outlines the differences between General Purpose Application Software and Function-Specific Application Software.
rhera004

How Augmented Reality Is Revolutionizing Hospitality Industry (From Inside Out) | ARPost - 0 views

  • Augmented reality gives hoteliers unlimited potential to engage their guests. Since today everyone is carrying a smartphone in their pockets, you can leverage it to connect with your guests deeply.
  • AR has risen as an essential technology for the hospitality industry recently because it allows it to improve the physical environments and experiences and hence the sales.
  • One way in which hoteliers can use AR to boost their offering is by using interactive elements within their hotel rooms. Such experiences can add value to a customer’s stay at the hotel.
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  • It is high time now for the hospitality industry to consider building gamification apps to engage their customers. You can create games that help customers win discount coupons of the nearby restaurants or theme parks.
  • Using augmented and mixed reality headsets,  such as Microsoft Hololens, companies can show all this information to the manager and employees in real-time.
  • Many hoteliers have leveraged augmented reality to make the hotel environment more enjoyable to customers. For example, one of the leading hotel chains,
  • Augmented reality can help facility managers to increase their engineers’ productivity and decrease costs to keep them safe. Incorporating AR mobile app into EAM and CMMS solutions can help them work more efficiently.
  • Hoteliers can use this technology to create virtual keys that allow customers to unlock their rooms when they come near one.
    • rhera004
       
      Incredibly important in collecting consumer generated data
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  • history of the city or video traveling guide.
    • rhera004
       
      Interesting! I think it would depend on how this tool is used. For example, sounds like it would be perfect in a haunted house!
  • explore the hotel and your other establishments.
    • rhera004
       
      Can be used for scavenger hunts around the property to engage younger guests
  • Beacon technology is all about providing information to customers when they reach a particular location. It works using Bluetooth technology.
  • The CMMS can provide maintenance and service staff with an automated tool capable of preventive maintenance, scheduling inspections, work orders, managing inventory, and retrieval of recorded data. Technicians can enter various instructions explaining how long a task takes to complete work orders, filter through previous work orders, and closeout of the system.
    • rhera004
       
      Holding maintenance and technicians accountable for completing tasks in the estimated amount of time will save the property more money in the long run.
  • help them to improve their back-office operations.
  • It will help them to increase their revenue by saving maintenance costs.
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  • eliver a great customer experience.
  • he second one is that you can get more insights by integrating the app with CMMS (Computerized Maintenance Management System) or EAM (Enterprise Asset Management).
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    This article depicts how AR (augmented reality) is being implemented in the hospitality industry to improve the physical environment and experiences the hotels are offering to the consumer. It provides a real time data feed to customers at the right time and place giving great customer service in the end result. Some examples how it is being implemented is that with AR you are able to transport the customer directly to the room they want to explore in real-time and in real retrospective as if they were there. With the creating of AR apps like "Pokemon Go" hotels can create similar games in which it rewards the customers with discounts and other incentives. So with the rise of technology we can definitely look forward to how technology can hep us prior to our choice of booking experience the outcome of what to expect without leaving the comfort of our living room.
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