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Manali Rabari

POS Hackers Sentenced for Multi-Million Dollar Payment Card Data Theft | News | Hospitality Magazine (HT) - 0 views

  • “The Subway case is a clear indication that privileged and administrative accounts are increasingly targeted and used by criminals to steal sensitive information,”
  • “In this case, the attackers were able to simply do an Internet search for remote desktop applications that were used by the restaurants, and through simple password cracking techniques, they were able to gain administrative access to the systems.  This enabled them to easily steal sensitive financial information from unsuspecting customers.”
  • Two Romanian nationals have plead guilty for participating in an international, multimillion-dollar scheme to remotely hack into and steal payment card data from hundreds of U.S. merchants’ computers, including a great number of Subway restaurants. Federal prosecutors noted that the conspiracies involved more than 146,000 compromised cards and more than $10 million in losses.
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  • Bosnian continues, “The reality is that anyone with an Internet connection can search for, identify and target  remote applications that businesses rely on – the problem facing the industry is that there is not sufficient security and protection around the entry points to these applications. Once inside, attackers have free reign on the network. If you examine the list of the recent, high-profile data breaches that have plagued organizations, including Global Payments, the U.S. Chamber of Commerce, the Utah healthcare breach, etc…, the common denominator is that the attackers focused on gaining access to the privileged or administrative accounts.” 
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    According to the article, two Romanian nationals have plead guilty for participating in an international, multimillion-dollar scheme to remotely hack into and steal payment card data from hundreds of U.S. merchants' computers, including a great number of Subway restaurants. The reality is that anyone with an Internet connection can search for, identify and target remote applications that businesses rely on. This case is a warning to operators utilizing POS systems to shore up their security by taking steps to make their accounts more difficult to breach and therefore less attractive hackers.
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    This article discusses the security issues with restaurants using remote desktop applications that are easily accessed by hackers trying to steal stored credit card information. The relative simplicity in which these hackers were able to steal the numbers should pose a real concern for restaurant owners in making sure their systems are properly secure from theft. They were able to crack simple password protected applications to gain access to private information. These remote applications used by restaurants are a not provided with enough security and therefore are easy targets for hackers.
Shuqiong Huang

ASI Point of Sale - 1 views

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    This article is introducing the POS Software in Anand Systems Inc. ASI-POS is general purpose point of sale software which can retrieve a great amount of data in a fraction of seconds. This POS software handles the selling process by a salesperson accessible interface. Since with the installation of this POS software, the particulars of customer purchase history, inventory status report and other details can be retrieved in just a few clicks. What is more, ASI-POS can be used to manage the sales outlets at hotels, resorts, restaurants, bars, and so on. As a part of ASI Front Desk, ASI-POS can manage all standard POS task like room service. As an independent application, ASI-POS can be used in any kind of leisure like food service, entertainment. ASI-POS is the windows based rich, featured filled, easy to use and affordable application. It helps enables you to have a total control over the business and improve your sales and profits.
Laura Montoya

The Future of Event Planning and Social Media - 0 views

  • event planners are finding new ways to organize, plan, and promote their events with the help of social media
  • Geolocation platforms can go hand-in-hand with event planning
  • Their network on Twitter becomes a real resource when looking to find the perfect hotel, DJ, venue, cake master, etc. You name it, and someone on Twitter can probably help you find it.
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    SUMMARY OF USING SOCIAL MEDIA FOR EVENT PLANNING Social media is a great tool in event planning. Event planners are turning to social media such as Facebook, Tweeter, LinkedIn and many others to organize and promote events. Social media gives the event organizers platform to promote the event and get ideas from others about the upcoming event. Social medias are also used to discuss about the event before it happens and after the event has taken place.
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    This article talks about how event planning is evolving. Nowadays, event planners are using social media such as facebook, twitter, foursquare, and vimeo. These social media tools allow them to reach a broader audience, keep track of how many people attended their event, and help find vendors such as DJ's, photographers etc. "What we're seeing is more integration of social media into their lives as a way to promote their services, plan and promote events, and bring the conversation full circle from the virtual world to real life."
marilyn diaz

Job Tips - Job Tips for Getting Started in the Meeting and Event Planning - 0 views

  • We all know having contacts can be priceless when exploring a new career.
  • Three industry pros share the wisdom of their years.
  • Volunteer. Just like any other field, the more experience you can bring to the table, the better - and volunteering is the perfect way to test the waters.
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  • being a part of an association is invaluable.
  • Join. You don't need to be a full-fledged meeting planner before you can become a member of one (or more) of the many respected associations of the events world.
  • Network. Greg Jenkins, partner and co-founder of California-based Bravo Productions, cites another important reason as to why volunteering is an ideal place to start, "…it provides opportunities for networking.
  • Research. Before you're even hired, it's a good idea to become as familiar as possible with the meetings and events industry.
  • invest in one or two industry guides
  • Carter explains, “For those individuals that would like to explore event planning as a career, you need to know that the hotel event/convention business is a unique industry. It is extremely important to gain a basic understanding of the business including hotel operations, terminology and sales concepts before assuming it is the right career for you.
  • To get started, read a meeting planning primer or concise reference manual to give you an idea of what you will encounter while planning meetings. Industry articles will also give you a feel for what event planners face each day.”
  • Be Real. As Carter advised, know what you're getting into before you jump in. Landing a job you regret is a waste of time and resources, yours and your employer's. Greg Jenkins provides this final bit of caution, "…if you enjoy a 9-5 job, the event and meeting industry is probably not for you. The hours and days are quite erratic and can be long and exhausting."
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    This article is how to be successful in entering the event planning industry. It has tips from insiders on things they did to become successful. It states that networking is key. Volunteer and get to know people in all types of events from school functions to jazz festivals. People interested in the event planning field should join one or more associations in this field. Research should be done, for example read books, articles and learn what you can. If you want to be an event planner in the hotel industry then you should also learn the terminology, sales concepts, and gain a basic understanding into the the hotel/convention business. Last be realistic, this is not a 9 - 5, it is hectic and your schedule will fluctuate from event to event.
Ryan Jove

Cool Factor: Future Of Computing Looks Like 'Minority Report' - Personal-tech - Science and Technology - BYTE - 0 views

  • Cool Factor: Future Of Computing Looks Like 'Minority Report'
  • What is the future of user
  • interfaces
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  • re-think how collaboration is done in the conference room and how they are designing the next generation of computing interfaces
  • . Using special software and "spatial wands", the technology works with the touch screens already in our smartphones and tablets to take sharing and moving data to a new Minority Report level.
  • For instance, Oblong's product Mezzanine lets you take photos with your smartphone and share them on TV screens in the room. Or you can use the wand to grab a shot of the whiteboard, drag it onto a screen, and use your smartphone to annotate it. No matter what device you have, you can share media with everyone else in the conference room.
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    This article describes the forward motion of technology to be used in conference center.  The new technology will allow immense technology improvements in the conference centers like using your smartphone to share photos on TVs screens.  This technology is the first step in working towards integration in conventions.
shuo zhang

Hotel Chains Integrating PMS Data - Business Travel News - 0 views

  • Hilton, InterContinental, Starwood and Golden Tulip have all made strides in the past year in consolidating their property management systems and integrating the systems with other technology components, all of which will enhance distribution and guest data capabilities.
  • to ramp up their system to operate large hotels.
  • Schrils pointed to another trend of managing systems out of a central location rather than within each hotel. It's another method of improving consistency, and such negotiated items outside of rates as free high-speed Internet access can be managed out of a centralized system, he said.
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  • but it's not always feasible even outside of management issues
  • there will be no point in having separate systems for central reservations and property management, as application service providers will be the primary method of delivering software
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    the news for the hotelers about improvement of the PMS what Hilton, InterContinental, Starwood and Golden Tulip have all made strides in the past year in consolidating their property management systems and integrating the systems with other technology components, all of which will enhance distribution and guest data capabilities, make them cheery. But in other side,t's not always feasible even outside of management issues. Each company has theri own style for managing data. It need time to prove if it siuteble.
Hui Chen

Pricing Property Management Systems - 0 views

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    This essay is interesting that It gives you general knowledge about how to purchase a PMS on a reasonable price.  there is a link that lead you to a page that can help you find a PMS provider based on your need. And there are also several links on the page that can lead you to essays about PMS, such as "Introduction to property management software", "Features of property management systems".
Erica Davis

Security vulnerabilities exist in the hospitality industry - 0 views

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    Contrary to popular belief, there is still a great deal of concern over the security, or lack thereof, when it comes to credit cards being used at hotels...or any card that stores information on a magnetic strip. The problem lies in the outdated technology used for processing applications. Older applications means they are not in compliance with PCI, regulations for this entire industry. We know that hotels are usually a part of many sites. If a hacker gets access to just one, he will probably break into other sites, as well. Some of the things that the hospitality industry can do to help combat this problem is to require stronger passwords on their systems, stronger firewalls, enforcing stronger remote access and even limiting it, just to name a few. Erica
Franc Pulido

Social, mobile marketing build personalization - 0 views

  • As travelers continue to demand unique, well-thought-out hotel experiences, hoteliers must keep pace with the speed of innovation to leverage opportunities in the mobile and social space
  • The mobile platform is an ideal channel to build loyalty
  • Travelers are making their decisions to buy a trip in less than 60 seconds
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  • Hoteliers must keep in mind that they have a short time to capture a would-be guest’s interest
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    Within the past few years, social media and mobile apps have become an essential eMarketing tool in the hospitality/tourism industry.This article discusses how the personalization of apps have provided hoteliers with the ability of targeting specific travelers and retaining them for future business. Consumer purchases are persuaded by rich,visual content in conjunction with word of mouth. Therefore, the combination of these features will either make or break the overall guest experience - since they may provide customers with the motivation to "click and book" or with the discouragement to purchasing the service.
Paige Hanna

Large Hotel Group Connects Custom Built PMS to the World via RDX - 0 views

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    While this short article is specific to the Regal Hotels Group, it also shows how the higher demand of customers result in a technology increase. This article is about the Regal Hotel Groups now connecting with hundreds of online travel agents around the world as a result of a custom created Miro Property Management System. Providing thousands of rooms in Hong Kong, it was inevitable that a custom made online PMS would form given the mass amount of rooms to be monitored. This system known as the RDX serves as a direct connectivity platform, eliminating the gap between reservation systems and booking channels. This increases productivity and efficiency for this high demand hotel group across Hong Kong. This innovation can further increase like I said productivity by taking the traditional approach to property management system online to achieve a greater reach of potential hotel guest around the world and at the same time.
Shiyuan Peng

Radisson Rolls Out Revenue System to Improve Forecasting | News | Hospitality Magazine (HT) - 0 views

  • Park Inn by Radisson Berlin Alexanderplatz has selected EasyRMS an Infor company to help improve efficiency and increase total revenue.
  • The property will be implementing the EzRMS Core Module, Ez-QUOTE, Ez-BUDGET and Ez-COMPETE, which will help maximise their total revenue potential in the long term.
  • With EzRMS, management can now save time preparing reports and spend more time on strategic planning, as the system will be decision-supporting for long-term strategies.
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    According to the article, Park Inn by Radisson Berlin Alexanderplatz has selected EasyRMS an Infor company to help improve efficiency and increase total revenue. The property will be implementing the EzRMS Core Module, Ez-QUOTE, Ez-BUDGET and Ez-COMPETE, which will help maximise their total revenue potential in the long term.  With EzRMS, management can now save time preparing reports and spend more time on strategic planning, as the system will be decision-supporting for long-term strategies.
Xue Yan

Why Internet Marketing Is So Important for Hotel Businesses? - 0 views

  • the Internet has changed the very way communication and marketing is perceived
  • Internet marketing is an umbrella term to classify a range of practices, that may involve Search Engine Optimization (SEO), Social Media Optimization (SMO), Pay Per Click (PPC) campaigns, Content Marketing, E-mailers, Article and Blog distribution with a backlink to your hotel website, Online Booking Engines, OTA management, website analytics and campaign tracking, and many more.
  • Internet marketing also have some special benefits for hotel properties
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    • TIANJIAN ZHANG
       
      Internet marketing is a very important component of overall hotel business, and hoteliers can ignore it only at their own peril. An effective online hotel marketing strategy involves piling up of vast mental and material resources, and channeling them where it matters most i.e. to the right audiences. As hoteliers are trained into different enterprises, most of them have neither the time or the skills required for online marketing, and the majority of them outsource this work to companies specializing in online marketing.
  • A successful internet marketing campaign is one, that can strike a perfect balance between all these various practices associated with E-marketing.
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    This article introduces the reason that the hotel needs develop its e-marketing. The author pointed that a successful internet marketing campaign is one that can strike a perfect balance between all these various practices associated with E-marketing. Here are the key reasons why it is important for the hotel. Firstly, advertising on the internet is much cheaper than advertising on TV, radio, or even newspaper. Secondly, e-marketing make it easier to find hotel's target audience. Thirdly, the success and failure of any marketing campaign on the internet can be tracked and analyzed very easily by using Google analytics, and various other means. Through internet marketing brands can establish a regular committed community of their fans and followers, and engage with them in a two way communication. A carefully, and strategically designed hotel website can provide its prospective clients a lot information. In addition, as most of the prospective travelers use the internet to gather information about their destinations, and hotels, hotel properties can ignore internet marketing only at their own peril. Also, the hotel can make use of Internet to show its property to the guests. A good designed web page can attract more customers for the hotel.
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    The article demonstrates the reasons that Internet marketing is important in recent days. To begin with, the author provides several ways of Internet marketing, such as SEO, SMO, PPC and so on. In order to see the effectiveness of each Internet marketing method, marketing campaign is one good choice. The author then tells us how the Internet marketing is superior among traditional media. The Internet marketing is cheaper, easy to target audiences, easy to track data and it also can establish a regular committed community, which attracts lcustomers. Moreover, Internet marketing benefits the hotel properties. For example, the hotel website can help customers better know the hotel. So we see that Internet marketing is crucial to hotels.
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    Internet market is super important in the hospitality world. It helps customers answer questions such as charges, tariffs, location, and etc. and they are able to get answers they need fast, and from a reliable source. Another great use for internet marketing is the ability to draw in customers by showing what their property has to offer through pictures and videos.
YU CHEN

Meeting Technology Do's and Don'ts - 0 views

  • There are so many great companies out there with lots of great ideas, but any new technology needs to be compatible with current systems in order to be most effective.
  • While most people have smartphones these days, remember that not everyone does. For those who don’t, use kiosks or other ways to update them on session changes or information about the meeting.
  • Do something just because it’s a hot new technology.
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    This article is a guiline about how to use proper technology for your organization and events. DO 1. Think about integration. 2. Understand your audience. 3. Use tablets to manage the show. DON'T 1. Do something just because it's a hot new technology. 2. Think only about your attendees. 3. Ignore new technology tools. There are many new technologies being applied, but new technologies needs relevant hardware to assort. The meeting space may have not compatible hardware to use all those new technologies; the audience may have not smartphone to access those technologies. The meeting planner should take care of the gap between new technologies and existing system. Meeting planner should choose a new technology base on whether it can solve core problem or not. And meeting planner should always keep trying to use new compatible technology tools to serve meetings.
laura kaczkowski

Uniform Marketing New Restaurant Technology of the Future - 0 views

  • When Superior Uniform Group (sug) began manufacturing uniforms in 1920, chances are no one in the company ever thought it would launch a media division more than nine decades later.
  • Through a licensing agreement with Eyelevel Interactive, the division offers advertising panels with mobile action codes that can attach to uniforms with Velcro. Customers can scan the mobile action codes, or MACs (similar to the QR codes that many quick serves are including with marketing materials) with their smartphones using popular apps like Microsoft Tag, Android’s ZXing, and various iPhone apps.
  • “What we’re doing is taking the uniform, which is [traditionally] a utilitarian item used to identify employees, and turning it into a flexible and effective point-of-purchase advertising system,” says SUG CEO Michael Benstock.
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  • Of course, the interaction encouraged by such a uniform amounts to more than just looking. Customers would have to wave their phones in the vicinity of an employee’s uniform (in many cases, the employee’s back) to scan the MAC. It’s safe to assume a few customers and employees might find this kind of interaction a little uncomfortable, but de Mattei says none of the brands he is negotiating with have raised serious concerns.
  • McDonald’s would not confirm to QSR whether it is working with SUG or planning to roll out interactive uniforms. Subway spokesman Les Winograd says the company believes the concept of interactive uniforms has “merit,” but “they are not something we are actively looking at right now.” Chipotle spokesman Chris Arnold says the Denver-based chain isn’t exploring the option, either. It remains to be seen whether interactive uniforms make sense for quick-serve restaurants. The glaring concern is an obvious one: crewmembers strive to serve their menu items quickly, and having customers scanning employee uniforms may slow down service
  • “My overall opinion of QR codes is really favorable,” he says. “I’m completely convinced that they are very powerful in what they can do for a brand. It’s a big opportunity, but I wonder if uniforms are the place where we’ll see this pop in [quick service].”
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    In the article "Would Your Crew Wear Mobile Apps?" it talks about a new way of advertising through uniforms. On the back of a crew members uniform there is a QR code and the customer just has to scan the code it shows them coupons and deals the restaurant is promoting. I feel that this way of advertising is easy and fun; people love using technology and what better way to incorporate it then by using your Smartphone! In the article they asked different fast food restaurants if they would use this product and although they thought it was a good idea they felt that it would be taking away from a fast paced environment. In the article it states that traditional media is not what it use to be, ""There are billions of dollars being spent on it, and [traditional ads] are driving consumers to the stores, but at that point consumers still don't know what they're going to buy." Overall, I feel that this product would bring in a lot of customers and it's a great way to advertise things on the menu, I'm all for this idea!
YUE LI (3325307)

Smart Hotelier's 2012 Top Ten Digital Marketing Resolutions - 0 views

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    This article summarized smart hotelier's top ten digital marketing resolutions of the year 2012 and the author analyzed each resolution's situation as well as the action plan in details with an improved outlook for the industry, technological advances, and the usage of mobile devices growing exponentially, opportunities for incremental revenues abound. The top five ones are I will bring social, local and mobile marketing initiatives to the forefront of my hotel digital marketing plans this year, I understand this industry is complex and will work to make sense of a very convoluted digital space/online marketplace, I will continue to account for the continued shift from offline to online, and engage the hyper-interactive travel consumer via multi-channel marketing efforts, I will take advantage of the Mobile Channel, especially in this marketplace where my competitors are behind the times, and Now that I know social media is a customer engagement channel and not a distribution channel in hospitality, I will use Social Media correctly to create "buzz" around my hotel, target receptive audiences, provide customer service and enhance customer experiences. This will ultimately stimulate hotel website visits, interactions and conversions on the hotel website. The sixth to the tenth ones are I will rise to the challenge imposed by the recent Google Panda and 'Freshness' updates, I will decrease dependence on the OTAs this year, adding thousands of dollars in incremental revenues to my hotel's bottom line, I will NOT resort to desperate measures and use social buying and flash sales sites in 2012, I will focus on determining the effectiveness and ROI of my digital marketing campaigns and make smarter use of analytics technology to determine true ROI and campaign effectiveness, as well as test, test, test to achieve better results, and I will partner with savvy digital marketers who know it all and can guide me through this process, so I can drive the most re
Jia Zhu

Prince Hotels and Resorts partners with FastBooking for website creation and related services, and e-marketing - 0 views

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    Prince Hotels and Resorts partners with FastBooking for website creation and related services and e-marking. FasBooking, one of the world"s leading e-mearking and online technology solutions providers for the hospitality, drives more visitors to hotel websites and convert these visitors to direct bookings. FastBooking iCRS increases the hotel's net revenue  by maximizing highly profitable direct website bookings and by retionalizeing inventory and pricing across all online sales channels. Prince Hotels and Resorts will benefit from traffic building activities designed to channel visitors to the hotels' official websites. In addition to e-marketing campaigns, the hotel will be visible on FastBooking distribution websites, FastBooking parter websites as well as the major international tourism and travel websites. This emarketing will help Prince hotels to ensure their success and maximize net revenue through direct booking.
Yaping Li

The Most Effective Online Marketing Strategy for Independent Hotels (Part 1) | E-Marketing Associates - 0 views

  • The best online marketing strategy is one that effectively enhances each online marketing component to its fullest potential.
  • The best way to fully augment a hotel’s web presence is to keep all of its online marketing components updated and consistent.
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    This article introduce a new online marketing product that not only can help the hotel reduce cost but also improve the hotel's online presence which results in an increase in direct bookings, less reliance on 3rd party intermediaries, and the best ROI. This new product can up-to-date the hotel's information that will attract more guests that put a hotel miles ahead of the competitors. It also offers an option for guests to choose the phrases that they are interesting. In addition, this product provides the freedom to make convenient updates for hoteliers. The hotel management team does not need the outside support team to manage the e-marketing system.
anonymous

More content, more traveller engagement - 0 views

  • The study also found that, in
  • Hoteliers may submit photos and videos of their properties through the TripAdvisor Management Centre. This content supplements those photos and videos submitted by travellers.
  • even a small increase in the number of reviews a property receives helps drive more interaction from travellers
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  • The study revealed that European properties with 30 or more photos have 42 percent more engagement than hotels with 10 or fewer photos
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    This article summarizes the results of a report done on TripAdvisors free online marketing platform. This platform offers a management response tool that business owners can utilize to better their marketing efforts.  The results are in line with my opinion. If there is more information on a hotel, I am more likely to chose it over another with less information. 
martha villamizar

Smart Travel Communications - About Smart Travel - 0 views

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    E-marketing is the perfect way for a company to show his product to the consumers. Each day more companies are realizing that they need to put more effort and resources to the internet marketing. Today we could say that the traditional marketing media such as television, radio, newspaper are in the past. Not even talking about the traditional printing brochures .Through the internet, people can have the experience of being in their dream vacation while they still being home. Smart travel communication is a perfect example of how internet has impacted the Hospitality and tourism industry
Joshua Frost

Holland America Line Offers Sale During National Cruise Vacation Week | Travel Agent Central - 0 views

  • Holland America Line Offers Sale During National Cruise Vacation Week
  • National Cruise Vacation Week that runs Oct. 21-27, 201
  • Marketing support is available with customizable e-mails, flyers and website banner ads.
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  • Travel sellers who register by contacting their Business Development Manager receive an On-Board Value Booklet that contains coupons valued at more than $200 in savings off shipboard services and can take advantage of reduced deposits for their clients.
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    As if any of us can afford a vacation these days, Holland America is offering reduced rates for National Cruise Vacation Week. The cruise line promoted this sale through a series of e-mails, flyers, and website banner ads in order to make it easier for possible consumers to view option and then make their reservations online. By completing this booking, guests were able to receive a $200 credit on board of the ship to use for services or souvenirs.
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