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This article is about Marriott International partnering with Micros Systems. This company now hosts the PMS used by all Marriott brands worldwide. This company's program will operate all daily functions in the hotels, regardless of size. The Marriott is confident in its decision and that the cloud program being the best solution for their properties. I believe that utilizing this program could indeed be successful for the Marriott. However, I hope that the company did its research on cloud programs before making this decision. Of course, the cloud programs have many advantages and are deemed promising in the future of technology and the companies it may eventually be a part of. However, the Internet is open to experiencing many issues, especially in security that can jeopardize the hotels. Since they implemented a "considerable evaluation", I assume that they are aware of the risks they are taking when utilizing a cloud based program. But, is the security of the company really the best risk to take?

MICROS Systems Inc., an IT provider for the hospitality and retail industries, recently announced that they will be integrating  Isis SmartT ap Mobile into their POS platform. Isis SmartT ap allows customers to tap their smartphone on the POS and redeem offers, make purchases and present loyalty cards. ARAMARK restaurants are the first to use this technology. I think this is a good idea especially for restaurant patrons because they will no longer have to carry around their loyalty cards or coupons sent to them through email or mail because this information would all be integrated.  The Isis SmartT ap seems practical for restaurants who already have MICROS Systems, Inc. POS because it is a simple download or update with no additional machinery.

MICROS Systems recently incorporated its cloud-based technology in the Moran & Bewley's Hotel Group. This system will assist in delivering consistent service to customers and staff throughout its ten hotels located across Ireland and the UK. MICROS OPERA, known as the world's most popular PMS, will control room availability and ensure that guests experience a consistent, fast and easy check-in/check-out service. It will also support the sales, catering and website integration among all the properties. This technology will be beneficial to management in allowing it to control company functions and sales in all of its establishments from a remote location. The PMS was also upgraded and migrated to provide greater resilience, reliability and performance. It is a smart investment for the hotel company because it provides upgrades for all areas of the business and allows management to focus on other vital aspects of the hotel, such as customer service, instead of dealing with IT. This leads to significant and measurable operation and economic benefits. Restaurants and bars will now provide greater service with the point-of-service that was installed. Data will be better secured and collected with the fully hosted solution, which ensures reliability and consistently high performance.

MICROS Systems, Inc. , a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the Moran & Bewley's Hotel Group has invested in MICROS cloud-based technology to help deliver a consistent experience to customers and staff throughout its ten hotels in Ireland and the UK.

Cloud computer seems be becoming more and more the way hotels communication. It has been proven more realiable, consistent, and allow for easy check-in as well as check-out services for hotels. Management is benefiting from being able to control all aspects of the hotel without having to be on property using the the network.

Nor1 announced today the integration of its pricing and merchandising solutions with MICROS OPERA, aiming to enable nearly 22,000 hotel properties to quickly increase revenue and customer satisfaction. This agreement between Nor1 and MICROS is a partnership fueled by common customers such as Hilton, Hyatt, Fairmont, Carlson, and Joie de Vivre, and the desire to help their hotels maximize revenue opportunities at every turn. Furthermore, Nor1's eStandby Upgrade is a revenue enhancement solution that is providing hotels on six continents real bottom-line lift and overall guest satisfaction. It is to note that Nor1's eStandby Upgrade does this through PRiME, the pricing and merchandising engine, which dynamically analyzes over a million points of data to more accurately identify the right product selection, upsell pricing, and display ranking decisions for each individual guest. Now eStandby Upgrade hotels running MICROS OPERA will have access to deep insight into all their guests, ensuring more relevant and targeted offers.

This article is about the MICROS OPERA using. OPERA is a highly effective software to connect the single parts with overall environment. It contains 3 major parts: Central Systems, Property Systems and Flexible Deployment. This software is fully integrated suite of enterprise software solutions which can be deployed on property or in a hosted datacenter environment flexibly for property management and core central systems.

"Richard Valtr, Founder of Mews Systems, writes about why he feels that software giant Oracle's hospitality division contradicts its technology competency, operational excellence and efficient customer support." This article highlights some of the reasons why Oracle have found it difficult to integrate the Micros Fidelio business that they purchased. It is subjective in its view but addresses a common theme amongst major hotel companies which is that Oracle are struggling to meet their needs and that this could give new PMS/POS providers such as Mews, Shiji and Impala.

Marriott International has expanded its partnership with MICROS by selecting the hosted MICROS OPERA Property Management System (PMS) as the property management system (PMS) to be used in all Marriott brands worldwide.MICROS provides property management systems, central reservation and customer information solutions for more than 30,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality for more than 150,000 retail stores worldwide and 17,000 Fuel and Convenience stores.The cloud-based MICROS OPERA enables Marriott to manage international and domestic properties well under on PMS and with information gathering in the same place.

The nation's largest Army Reserve training post is "going green" . A new

Mobi Munch is an LA-based company that designs and builds food trucks. They have recently begun adapting and implementing digital age systems for their clients.  Among the innovations are POS systems built to survive the stresses of heavy transit, GPS systems for reporting of truck locations, and sophisticated video displays for customers. The Micros Simphony POS is now part of its food truck technology suite. Perhaps the most important upgrade is credit card authorization via the 4G/3G network because for many the norm was handwritten tickets.

This article describes a new strategic MICROS integrate with PayPal to enable better payments experiences for consumers. It can establish a system to provide expertise support and also quickly integrate with other platforms and support a mass scale deployment around the world. 

This goes to show, that Opera till date is well considered by properties worldwide. Apart from the various PMS systems i have used such as Fidelio, Galaxy UX, Galaxy Light Speed, I felt Opera to be the best so far in terms of reports, streamlining items, effecient and reliable.

This article serves to showcase how beacons can serve as effective tools for hotels. The beacons deploy micro-location capabilities that allow for targeted personalized messaging. Utilizing Bluetooth Low Energy and a property's geo-fencing, beacons can transform the check-in and out processes, room and indoor navigation, keyless room entry and in-room controls, room service, loyalty offers, upgrades and analytics. The beacon technology can also used with staff to maximize productivity and evaluate where resources are able to be saved.

The findings of this research make very interesting reading. We were impressed to see so many independent hotels using social media - 85% had a Facebook page and 74% were on Twitter, although only 35% actually responded to our tweet. The fact that 37% of the hotels take the time to respond to every review on TripAdvisor was also very positive

Oracle Hospitality, a leader in digital food and beverage solutions for the hospitality industry, has unveiled their new cruise oriented service known as "Oracle Hospitality Simphony" . This POS system is fully integrated with Oracle Hospitality's PMS system and strives to create a cash free environment that allows real time management of food orders, reservations, and special packages. This is done through the use of portable MICROS compact work stations and MICROS Tablet hardware.

Choice Hotels, for example, uses proprietary systems. Their current system, Choice Advantage, is cloud-based (just one thing I don't like about it, other than it's a proprietary system - I don't trust the cloud). Micros/Opera is the one most commonly specified by franchise organizations (Wyndham, Carlson, Intercontinental and others). I look at value for the investment, reliability, easy to use, and short learning curve for new employees. With those things in mind, there are two I particularly like.

This article introduced some property management systems, such as FOSSE, Choice Advantage, Micros/Operas, and so on. The author mentioned two in detail. One is Visual Matrix, used by most Best Westerns. It is easy to use and can save a lot of time on training. The other one is Check-Inn. It is a good choice for small business, which isn't very sales and marketing intensive. I think each hotel group should choose their property management system based on its size and strategies.

This article points out that there is a big growing of mobile bookings in the hotel property management system market. Leading the way, mobile apps play a major role of making the successful business. So integration with major social media channels and customized marketing strategies will be more focused and improved. As the top two ranking in the vendor landscape report, Infor and MICROS both are doing such a great job for this. Other hotel property management vendors keep on an eye in this report as well and try to evaluate this to share the markets.

This article claims that the hotels are trying to apply and adopt cloud-based hardware and software as the developing of computers and smartphones. The article uses the Delta Hotel as a example, explaining how the software apply to the management and how it be updated. In the Delta Hotel, Micro Opera 9 hotel management software is applied to many supportable devices. Also, the software contains the original product, mixing with new functions and fashion designs. Some company now is developing the software and application based on the Cloud system. Hotel Concepts-Brilliant a company providing such kind of service to hotels by collecting just only monthly subscription fee. The software-as-a-service has some advantages such as cost less, upgrade in time, no extra up-front investment and no property software or hardware to maintain. iTesso，which includes the booking engine, interface hardware and mobile applications is available as a front-end service. Call charging, POS system, accounting and keycard system are also included. The client who uses this software is able to use functions such as dashboard, check-in, check-out and housekeeping.

Now that cloud computing systems have become more widely used, hotels are also turning to this emerging technology. Cloud computing is far more convenient than traditional methods and this article states: "Delta Hotels and Resorts is piloting Micros Opera 9 hotel management software, which works with popular browsers and tablet devices, including the iPad. Through the transition, Micros will release Opera 9 modules that complement, and add value to the current Opera V5 application." "Using the software-as-a-service (SaaS) model, the iTesso Enterprise Lodging System eliminates the perpetual licensing fees that are standard with traditional, premise-based software. Instead, hoteliers pay a monthly fee per room for full use of the web-based system. The company claims that the SaaS model is more cost-efficient and offers perks like quick deployment, continuous upgrades, no up-front investment in either software or server hardware, and no property software or hardware to maintain."

This article is about an application developed by Big Night Entertainment Group called Tabbedout. This application is a secure mobile application that allows customer to view their account and pay it through their smart phone as the application is integrated with the Micros POS system. The application will be used in four of the company's venues. The application is a secure payment method as well as a marketing tool. The payment information of the customer is saved in the phone and not on a host server. This application gives customers a whole new customer service experience. Customers can close off their tab by simply paying from their smart phone, without having to wait for their server to come back with the bill, only to come back again after the customer has given away their credit card. Also, the server doesn't need to worry as their system has the customer credit card information to close the tab off in the event a customer walked out without paying.

This application is incredible. As technology advances, it makes our lives easier and simpler. Customers who pay through this application should feel more secure because identity theft is less likely to occur. As you said, the application gives customers new experience, and the advantages can result in enhancing customer satisfaction.

This article overviews the three major technological trends of 2019. Those trends are as follows: Mircro-Intergration of Software Solutions which enable a seamless cohesion of third-party vendor's into the hotel's existing PMS sofware through programming. Frictionless Guest stay, the idea is to make guest stays more efficient by creating apps that are personal mobile concierge. Thus allowing guests to make the most of their time vacationing or "workationing" Employee Focused Technology, for the full service hotels, this idea will help with locating employees by installing panic buttons. Beacon Geolocators will provide the exact location of an employee once they press that panic button.

This is a great read discussing the technological advancements in the hospitality industry over the past few years. The article points out that the use of such technologies is inevitable in the future because "the hotel technology space is growing rapidly and software services are becoming increasingly targeted." The three top hospitality technology trends that the author provides for 2019 include micro-integration of software solutions, employee-focused technology, and the frictionless guest stay. Together with other existing and new inventions, these technologies will continue to shape the hospitality in the next few years.