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Before You Book, Beware the Hotel Photo Fakeout - ABC News - 0 views

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  • Oyster.com allows you to search for hotels and see photos and reviews submitted by actual travelers and secret reviewers.
  • As ABC News found, what you see in those pretty pictures isn't always what you get.
  • Hotels around the world potentially are misleading travelers
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  • posting images to their websites of breathtaking views and enticing pools that sometimes owe a lot to the marketer's imagination or reflect additional luxuries not necessarily found in the real hotel rooms.
  • "photo fakeouts
  • Misleading pictures are why the undercover researchers at Oyster.com take their own pictures.
  • hotel review website tries to capture the gritty reality behind those glittering hotel ads by posting their images side by side with the hotels'.
  • You don't get to vacation all that often, and you show up and it's not exactly what you were expecting or what you were hoping for,"
  • "They've manipulated you in some way. ... That's not OK."
  • On the Hyatt Regency Capitol Hill's website, a photo makes it look like the hotel is practically next door to the U.S. Capitol. It's close but not that close: The Capitol is about a quarter of a mile away.
  • a room that looked spacious on the hotel's website actually measured a little more than 8 feet at its widest point, and there was a wall just 22 inches from the bed.
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    This article, although posted in March of 2011, focuses on the misleading ads posted online by hotels. "Photo fakeouts" present "breathtaking views that sometimes owe a lot to the marketer's imagination or reflect additional luxuries not found in the real hotel rooms." Oyster.com has undercover researchers book into these hotels and take photos of the what the rooms and views really look like and then they post them on the website. Although what the hotels are doing is technically not illegal, this is a prime example of invalid information and why what you see on the Internet is not all valid.
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Are hotel "energy" fees about to make a comeback? - 0 views

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    The Oyster Bay Beach Resort is a highrise hotel in St. Martin that promises guests white-sand beaches, "breathtaking" views of the Caribbean and a "paradise found."But Jack Permadi says he found more than that when he stayed at the property recently.
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What's Driving 2011 Event Mgmt Trends? | News | Hospitality Magazine (HT) - 2 views

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    Through this article we can understand how the trends in event management industry taking shape. By having the knowledge of such trends in the event industry ,hotels can modify their strategies accordingly. Increasingly tech-savvy and eco-conscious clients will drive continued change in meetings and events management in the year ahead, according to meetings management, logistics and event company, Publicis Meetings USA (PMUSA). Technological advances are expected to be at the core of several trends in the meeting industry in 2011. Customizable mobile apps One trend is the use of mobile devices and customized applications to promote audience engagement, interactivity and networking. Mobile apps are now being developed for individual events and programs, allowing organizers to communicate with attendees before and during the meeting, especially regarding time-sensitive subjects like changes of itinerary, maps and other announcements. Hybrid meetings In today's cost-conscious business environment, PMUSA forecasts that new technologies will also drive continued growth in hybrid meetings. By incorporating hybrid components into their meetings, clients are saving money, achieving higher attendance rates and promoting sustainability. Incorporating technology, such as live broadcasts and video streaming, allows clients to conduct and attend meetings from a remote location. PMUSA believes that the cost savings is a major factor in this trend, along with the importance of a meeting's environmental responsibility." Comprehensive "green" meetings Meeting clients have increasingly been requesting "green" events, but it's the comprehensive nature of these requests that PMUSA sees as the most important trend for the coming year. Increasingly, clients are expecting every aspect of a meeting to include an environmental component, from biodiesel vehicles and biodegradable materials to the use of locally sourced food and reusable plants for centre pieces in lieu of cut flo
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    Yes, what you mention is the trend of technology using in event planning. I used to search information about the green concept of meeting. Now more and more planners consider this trend when plan meeting. It's a comprehensive one when implement.
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Technology trends revealed | Association Event Planner - 0 views

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    Gamification', using gaming principles to drive behaviour, and radio-frequency identification (RFID), used in devices like Oyster cards, were also discussed as ways to engage with delegates, promote events and gather intelligence at the Learning Lounge session. Mobile phone apps are also an opportunity for event planners to engage, delegates heard. Challenges with new technology at live events include making sure the client has time to familiarise themselves with presentation tools such as gesture control, where the user can 'drag' or affect an image.
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5 Ways for Hoteliers to Maximize ROI on Technology Investments | Hospitality Technology - 0 views

  • Do your research, choose wisely, listen to industry colleagues and discuss their experiences. Identify what it is you need from a PMS and what your expectations are and above all, be open-minded to new technologies and advancements in the market. The world is your oyster in terms of maximising on rooms, profits, time saving and enhanced employee engagement etc.
  • Christopher Kenny, Group Marketing Director, TheKeyCollections, talks futureproofing their business: “We decided it was vital to regularly seek more intelligent ways to run operations, on the ground, in the heart of our properties. We need a technology system that continually allows us to be agile, flexible and dynamic, one that could give us the tools we needed to have that ‘edge’ over our competitors. It’s important to us that we continually invest in the business and futureproof our operations.”
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    This article gives 5 ways for hoteliers to maximize ROI on technology investments. For hoteliers, being able to maximize ROI is undoubtedly attractive. With the development of technology, technology in the hotel industry is becoming more and more important. So in order to maximize ROI, hoteliers need to invest more in technology. When investing, decisions need to be made based on facts and expert opinions to avoid unnecessary hesitation. In addition, continuous investment in technology is also important. This will ensure that the technology is updated in a timely manner and bring a better experience to customers.
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Data-driven Disney monitors your every move | E&T Magazine - 0 views

  • Imagine living in a place where your every move is surveilled. A place created in the image of one almost mythological figure, where every step you take is logged into a central database, and where the shadowy figures watching attempt to elaborately orchestrate events to manipulate people
  • In addition to working at close range on Oyster-card-style readers, the transmitter inside enables it to be tracked from what is thought to be around 12 metres.
  • Sotto likens the tracking to the experience of a good butler, who will anticipate a person’s need and provide it at just the right moment. “Real luxury and real service is frictionless. And that’s what you’re really trying to do.”
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  • Collecting Magic Band data is similar to this, but happens on an industrial scale, and the fruits it bears are hugely valuable for planning and running a park.
  • They can deploy the workforce as soon as it’s required, so there will be a faster service,” explains Chiara Bertoldini from DRFC, a crowd analytics firm. So if the queue for the new Star Wars Smuggler’s Run ride reaches two hours, which is not uncommon, Disney can deploy Kylo Ren and a couple of Storm Troopers to perform some impromptu street theatre.
  • Theme parks are not the only places that deploy this sort of tracking technology. Elsewhere it has proved controversial, such as when the London Underground rolled out Wi-Fi tracking technology across its network.
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    This article offers insight into extreme tracking and using patterns and data to customize the guest service experiences. It also provides data on ho to best keep a guest engaged whether it be through virtual or even physical means that can be activated by a certain data set collection. A good example of this is how Disney can monitor wait times at the park and then dispatch live entertainers to the area as a means of distraction and simultaneous product placement and marketing.
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