Group items tagged

This article states that companies that invest in IT are losing jobs. It states that comapnies are spending money for IT but cutting the jobs. Manufacturing industry loses more jobs with the gain of IT. authors of the article are also stating that this information will create a negative out look on IT, but there are still a lot of the industries which increased IT spending and increased jobs.   

Summary This article is talking about a new software "Monscierge I connect", which launched by the company Monscierge, Dec 6, 2012. Monscierge | Connect is a new tool harness smartphone technology to keep guest constantly connected with hotel service. This is first phase of mobile applications complementing the product line designed to enhance hotels' connections to their guests, which allowing guests access to the full array of a hotel or brand's services in a way that suits the needs of today's tech-savvy consumer. Guests can communicate their needs via chat or voice, quickly putting them in contact with valet, housekeeping, or any department the hotel provides. Monscierge | Connect wraps itself in the approved brand voice for each hotel, and makes that hotel and brand's specific content available at their fingertips.  Monscierge | Connect also allows for a hotel to deliver real-time information to their guests as well. For instance, some hotels have utilized Connect to alert guests of parking availability, discounts in the bar or spa, or when a room is ready for early check-in.        I think it's a great mobile app, it could keep guest constantly connected with hotel service, and it not only provide more convenience for customers and hotels, but also improved service's quality and work efficiency. Forrester Research predicts by 2015 eighty-two million people will rely on mobile devices as a primary reference tool. So I think this new software and other mobile applications will widely used in hospitality industry. 

ECommerce business has rapidly increased in Chins and it will be a strong incresing point fro Chinese economy. The reasons that drive the development of this new economy pattern in China can be defined in three parts. First, the growing purchasing powe of high-income and mid-class in China has become the most powerful growth strive in China. They have enough money to make their lives more stylish and elegent whcih motivate them to seeking more worldwide brands. Second, some foriegn brands have been aware of this ttrend and begun to spread their business to this fantastic market. An obvious example it that China has become the largest consumer of luxury products although some of the upscale brands have not hully enterd Chinese market. Most of them are planning to grab their own segment strategically in China, which will insentive the development of ECommerce here. Last, online spending will be double increased in the following four years under a positive forecast. It is a more convenient and secure shopping style for young generations. For these reasons, sterting an ECommece business is a good choice for both local entrepreneurs and international corporations.

This article talks about the growth and development of mobile technology has had positive effects on society. There are many advantages that are experienced from the implementation and use of mobile technology. It is obvious that mobile devices are intended to play and gradually more important role in the distribution and sale of travel services in years ahead. Hotel companies should capitalize on this technology and make the process of booking travel using smartphone. It will be a more intuitive process for guests. Mobile technology enables you to get real time hotel information and enable you to make speedy and informed decisions. With a big number of people using mobile technology growing each day, businesses are adopting the use of commerce to reach a larger pool of possible clients. By doing so, hotel businesses are able to increase their revenues and client base.

I agree with you, eventually more hotels will start using smartphones which will also give a more personalized service to consumers. For example if a guest has a request he can just send a text to a concierge or someone at the front desk who will meet and exceed his expectations.

The most desired amenity is not a comfy bed, good location its actually something we can not without, fast and secure Wifi!  Studies show 94% agreed that above every other amenity they wished all hotels offer quality wifi. But not all hotels offer high quality wifi which leads to more spending to fix issues, and poor guest experience. The article mentions how to build a good wifi network from the ground up first thing is Security comes first. Creating a secure system for what your guests needs. Next, comes planning for capacity. Planning for this means plan for what applications your guest use. Then comes access point placement. Where should the network stream from that is the most effective?  Now comes listening to your guests regarding the wifi connectivity and keeping up with demand which all ties into choosing the right partner to setup your wifi connection. It is surprising that out of all the lavish amenities one would like 94% want high quality wifi. In these times without internet connection, it feels as if were in the stone age. The article talks about the importance of having high quality wifi for guests to have a great experience which we cannot stress enough of the importance. The first step of establishing a good wifi network is to do a needs analysis of your guests what type of apps will they use? If its normal email, surf the web you can build a standard network, but if its high data usage like video apps then you have to establish a higher connection. With all this having a shared network is always risky so you have to have the most secure network one can have so you don't Put your guests in cyber harm's way. An effective way for hotels to manage all this is to contract with a wifi company so they can manage, provide and upgrade as needed. So the importance of choosing a right partner that knows your guests' needs is important. Hotels rely so much on keeping up with technology from being able to check in online, manage hotel guests services, and j

Social network is just going to expand in the future, where people from all over the world can learn and get to know each other on different levels. Each social network created is created for different reasons, some for work, some for pleasure, and some from both combined, some for marketing, etc the list can go on forever. This article lists out the 5 different eras of the social web and explains each ear in detail. The eras arent sequential, but instead they are over lapping.

Social integration and tablet shopping is quite new. I understand what the author's point that a lot of shops just left a twitter sign or face book sign on the page, but that is not enough. If the shop brought a fabulous dynamic site experience to me, I definitely would share with my friends. And these shops need to focus on the potential customers by reading them. For tablet shopping, I personally love it because it is easy and convenient to shop, and I can get a lot of information from it quickly. Most important is it is portable, I can check it anywhere, any time.

This article is telling us about some advantages of cloud computing in hospitality industry (hotel industry). You won`t need to store any data outside if you invest in Hotel Property Management System (PMS). There are advantages in cloud computing in hotel industry both for hotel staff and guests.