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This article said facilities management company using information technology to ensure smooth running of the business. The ensure the property and business are being run very smoothly. The facilities management firm is much similar to property management and it costs less than property management. It usually divides their given work into soft services and hard services. The soft service generally includes over all monitoring and perfect cleaning. The hard services commonly included fixing all kinds of utilities and smoothly make sure they are running safely plus remodeling of the rooms. It brings better positive changes and major success in all area of your business. It generally includes customer care service, technology department, construction utilities and housekeeping. They provide facilities management onsite, switch board help, reception room management, health and safety management, catering, grounds oversight, conference room management, security, project research and management, IT management and cleaning.

This article is definition of telecommunication network. It introduces the basic segments of telecommunication network, and lists the types of telecommunication network. At the last, it also offers some example to show the telecommunication network. From this article, I can know the function of terminals, channels, processors, computers and control soft wares. And there are three main components in the structure of telecommunication network. According to the different geographic area, the telecommunication network has different types.

this is another example of hard/soft ware application in the hospitality industry. the technology application explained in this article will improve employee communication thus, will enhance guest satisfaction and and most importantly will maximize revenue on the long run .

Instead of dealing with information through internal servers or recording customer visits through booking and in house systems, hotels adapt cloud systems that decreases costs and resources. Cloud Systems are faster and more efficient to run business better by shortening waiting time to get data and providing a customized service. Cloud Systems enables hotels to associated with travel agencies or other organizations and also provide practical applications for data sharing. Booking appointment process can be made simply through cloud systems that costs less and reduces manpower. From the article, cloud computing is a better way to run business. It really decreased costs related with labor(IT teams or person), products(hard ware, soft ware). It seems that hotels have made most of the advantages of cloud systems than any other businesses.

In the recent event of the shooting happening in Las Vegas in a hotel it has made the issue of hotel security on everyones mind as everyone is trying to figure out how to make sure this never happens again. The idea of implementing a TSA- like approach to security in a hotel would not be advantageous for a hotel as the cost to implement this would be very high which would lead to higher prices for the guests and also guests definitely would not appreciate this type of security. One thing that hotels should look at, is the car access to the property. Most hotels do have drive up drive ways where guests can conveniently valet their car and check in, but this style leads the hotels open to car bombings and hotels will not recognize this vulnerability until an intelligence agency declares this as a target by terrorists. Instead of making radical changes in hotel security and the actual property we should focus more on fact-based risk assessment to figure out the best solution.

Site Minder by GDS experience, serves as good example to better understand the impact of a GDS's impact on the hotel industry. GDS by SiteMinder provides a single point of entry to over 500 000 travel agents across the globe, which means that hotels can target many type of travelers in multiple geographic regions. By connecting hotels directly to the world's major GDS providers - Sabre, Amadeus, and Travelport - and travel agent network, GDS by SiteMinder offers a major convenience to participating hotels. Through this service, hotels don't have to worry about signing up with each one of these providers. Another advantage of SiteMinder is its affordability; there are no commission fees, rather, just one flat transaction fee per reservation. The company offers free services from GDS experts and free technical account management advice which are other benefits. For instance, in another article, in mid-2013, South Beach Group who has boutique hotels in the heart of Miami Beach, decided to switch its 12 hotels to GDS by SiteMinder. After moving to GDS by SiteMinder, South Beach Group representative highlights the significant increase in bookings leading to a growth in annual revenues by17% in 2013. In essence, GDS by SiteMinder advertises participating hotels to more customers globally within an incomparable distribution platform, with real-time and two-way GDS connectivity. As we can see in the article, in 2016, just within 12 months the total number of users of GDS by SiteMinder increased from 250 to almost 900. This article underlines the importance of GDS for the growth of travel industry. With Site Minder by GDS, one can realize how GDS helps increase hotel bookings by placing hotels on more virtual channels (an analogue of supermarket shelves) globally.  

Although this article is not specific to the hospitality industry it discusses how new technology has changed accounting and how the role of an accountant has evolved. The author mentions five ways that technology is transforming accounting. I found the following very interesting and believe they relate to the hospitality industry. These include: cloud computing, innovations in tax software, mobile accounting, and OCR technology. We have already covered cloud computing and its benefits in previous modules. Cloud computing allows accounting professionals to perform tasks remotely by accessing the cloud. Advancements in technology has allowed tax software to be much more powerful and useful to accounting. In the past when tax laws would change accountants would spend months learning the new laws. It is now much easier with modern technology and software. OCR technology in my opinion helps all industries that require any soft of bookkeeping/ file keeping. With OCR technology you can convert scanned docs, PDF files, and even images into editable data. The best benefit of this technology is that it allows you to organize all data and make it searchable.

Traditional Point-of-sale system has its limitations for the users. The Mobile POS system provides convenience to the users on self-service. At the same time, it reduces the labor cost and attract more customers, who has interests in new technology. In current market, the MPOS has its advantages such as convenience besides the basic function of regular POS system.

Cancun Resort was growing beyond past the ability to hand enter employee data. They needed a HRIS. They needed a system that could scale up with their growth but could not afford the expensive People Soft which based on my search of articles is a problem for most small to midsize companies. Typically companies buy a HRMS like Ascentis, Epicor HCM, People Strategy Inc or Sage Abra HRIS to name a few software companies. Its seems that HRIS systems can cost anywhere from a couple thousand to a couple million. Pricing costs increase with the number of employees. In this case study the Cancun Resort needed a reasonable priced system and Ascentis was their answer for a scalable system that was user friendly, produced automated reports like EEOC, sent employee birthday and anniversary alerts, automatic inputs of time and attendance, handled payroll benefits, and captured absentee trends. On the Ascentis website there are also other case studies and a video of the Mandarin Oriental HR director.

This article simply reveals what point of sale is and the reason of its name. It is mentioned that a cash register was the oldest, simplest POS. There are six different types of POS briefly examined. Cash Box POS is the basic one. The option of printing times makes Electronic one be different from the Mechanical register POS. Other type of POS is Soft-Based which requires appropriate software. Similarly, Web-based has an internet connection. Lastly, wireless POS enables Web-Based to get the use of mobility.

This article analyzed way the Cloud Computing suitable for the hospitality industry, by showing three advantages it provides, such as delivering faster, reducing capital budgets, and minimizing operational costs. It's really an innovative technology. What's more, the article provides some suggestions which need to be taken into consideration for the industry professionals. 1. Is the cloud reliable and secure? 2. Does the cloud simplify integration? 3. Are all new technology providers truly in the cloud? In a conclusion, hospitality organizations can easily gain more competitive advantages with the benefits of cloud computing.

Is the cloud right for your business? It is true. Cloud computing is becoming the new computer network strategy for most small businesses and personal use. This innovated idea for cloud is changing the perception for the hospitality network solutions. Despite the fact, that is much faster, less expensive than local network, minimizes the operational cost related to apps, soft-wares, maintenance for new updates and support, cloud computing environment tends to be more reliable and secured for most starting up businesses. The Cloud is the right technology strategy for 2012 and beyond. In addition, businesses using this new network solution can obtain the return on investments within weeks, not months or years. The platform may be based on a monthly fee subscription or pay as you go type, and sometimes there isn't any up-front fee for new starters at all. Sure enough, the cloud is a compelling option for capital budget decisions.

According to the article, Cloud computing is changing hospitality information technology. Here are three main reasons highlighted in the article: 1. Fast return on investment. Cloud is inexpensive, no additional platforms needed, which also provides savings. 2. No upfront payment, cloud computing is based on subscription prices that vary depending on the scale. 3. Minimal operational costs Thus most of the benefits relate to cost and productivity. Cloud is promised to be safer that on-premises back-up systems, and has multiple layers of security. Cloud computing consists of multiple services and networks, and is not stored on one company's network. Cloud is instrumental for a limited budget, and helps to extend and evolve your company in affordable way.

The Hotel Show has put it focus into green initiatives and businesses that present the products to help businesses in the hospitality sector to "go green." The show brings in businesses and hosts seminars that help hospitality-based businesses make their "green" contribution by buying products and conducting practices that yield results like reducing energy output.

An app has been created that allows clients and staff to communicate. It enables staff to perform many of the six functions of a pms system that was discussed in class, it's easy to use and it's a discreet way of companies to get customers to create and update their customer profiles. This is a benefit because companies in the hotel industry oftentimes use customer profiles to improve service.

This article looks at the growing trend of the cloud system. You hear the opinions from a few different companies in varying industries on the trending system and how they are implementing the cloud system. Some of these companies are slowly moving towards a total cloud infrastructure, but none of them are fully there quite yet.

This article describes the advantage of Voice-Over-IP Telephone (VoIP). By using VoIP, hoteliers can increase guest telephone revenue, reduce the expense of the hotel's own telephone service costs, enhance guest service portfolio and add a differentiation factor against competition. The reason why VoIP can reduce the cost of international calls is using the public Internet instead of dedicated telephone operator facilities. With the technology of VoIP, hotelier can even give guests free limited or unlimited international calls, which may attract more guests.

I found an interesting article about how the big computer companies can recycle the computers. This can solve some of the main problem about the recycling. The article is referring to idea that computers may become bigger size but easier to recycle. In other words we might wanna make a step back in the past, when we was able to just replace one detail from the computer instead of throwing it away.

Open Key has made a partnership to run their application with the IBC hospitality group which caters to small hotels and boutiques. With this app they will be able to provide the guests with the most convenient and tech savvy way to enjoy their hotel, with being able to open the door, to receiving concierge services, to learning what is in the hotel. This technology is essential as hotels are trying to find the best way to make the guests experience the most convenient as possible and to attract new guests and to bring back returning guests. With this introduction of the Open key app into smaller hotels it will improve the communication with the guests, reduce overhead and increase customer loyalty and satisfaction.

"And the changes keep coming. Among this year's winners, handpicked by InfoWorld editors and product reviewers, you'll find a number of "traditional" names: Cisco, IBM, Microsoft, Red Hat. But you'll also find the names of more open source projects than we've ever seen in the Technology of the Year winner's circle, thanks to the huge role open source has come to play in software development, data center (and cloud) infrastructure, and big data analytics. [ Read about the winning hardware, software, development tools, and cloud services in our slideshow: InfoWorld's 2016 Technology of the Year Award winners. | Get a digest of the day's top tech stories in the InfoWorld Daily newsletter. ] Docker, Kubernetes, Mesos, Spark -- these are only a few of this year's winners from the open source camp. In one way or another, each brings something new to the enterprise. Docker's clever take on Linux containers was so popular with developers, it became a standard even Microsoft sought fit to adopt. Kubernetes brings Google's cloud-tested technology for container management to the rest of us, while Mesos -- the U.C. Berkeley AMPLab project that gave birth to Spark -- offers an elegant solution to cluster resource management. "

This article is discussing the changes and updates in technology for the year 2016. It explains how the best IT products has been used for this year and the order of the ratings for them. It also explains the best hardware/software that has has been used by consumers and for businesses. This can help in the hospitality field by choosing which software is best to use.

Relatively speaking, GDS's have been around for a while now, with iterations stretching back a few decades now. SiteMinder has worked to integrate cloud technology into traditional GDS models to streamline distribution. They have had strong success, powering over 200,000 reservations in the past year, generating over $60 million in hotel revenue. Over 900 hotels are now poised to receive SiteMinder services, making them the industry leading GDS cloud platform. To date, SiteMinder is represented in the globe's most influential cities, including New York, Los Angeles, London, Honk Kong, Paris, Munich, and Sydney. GDS technology has come a long way from the early models that airlines used solely for in-house purposes. New GDS's such as SiteMinder are both a testament to adaptation and the appeal of cloud technology.