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Brigitte Pott

Adding Social Media to the Customer Service Mix: How Enterprise Search 2.0 Uncovers 360... - 0 views

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    (mit Analyst von Gartner) Social media has exploded as a popular channel containing valuable customer data and feedback. But how can you use that data to better equip CSRs, Managers, and even Customers with information to improve customer service? How can you correlate it with information stored within your company and in cloud-based systems? Event Details Tuesday, May 10, 2011 1:00 pm EDT/GMT-4 Register Now Register Now Enterprise Search 2.0-powered applications access relevant information regardless of where it's stored, including social media channels, and presents the information in 360 degree dashboards, so agents, customers and executives can have a complete view of information relevant to them. 360 views drive improvements in customer service metrics, increase customer satisfaction, and better inform executive decisions.
Joerg Eisfeld-Reschke

politik.netzkompetenz.at | Politische Aspekte des Internet und dessen Einsatz... - 1 views

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    "Ähnlich wie Kachingle setzte Contenture auf monatliche Beiträge, die LeserInnen auf Web-Sites als Kleinstspenden verteilen konnten. Ein nachvollziehbarer Grund für das Scheitern könnte, wie die Washington Post in Kooperation mit TechCrunch schreibt, folgender sein: "…the idea behind the service seemed like a gamble. Because it is based around a monthly-fee, users may not want to sign up for the service because of the limited number of sites available while sites not want to sign up because of the limited number of users. All in all it's a tough sell, which is why Contenture didn't catch the eyes of publishers so quickly." Ein ebensolches Schicksal hat tipjoy ereilt. Funktioniert Crowdfunding doch nicht?"
anja c. wagner

The Authoritative Guide to OAuth 1.0 « hueniverse - 1 views

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    "This guide attempts to explain OAuth by taking a look at its history, architecture, and technical details. It is written primarily for developers looking to implement services offering secure APIs or developers implementing clients using OAuth-protected services."
anonymous

Raid-Rush / Medien & Wissen - unzensiert - 0 views

shared by anonymous on 23 Jan 12 - Cached
  • Kim Schmitz/Dotcom erklärt sich für unschuldig 23.01.2012 Megaupload-Gründer Kim Dotcom wird der Internetpiraterie und Geldwäsche beschuldigt. Vor einem Gericht in Neuseeland erklärt sich der verhaftete Deutsche für nicht schuldig. Dennoch muss er in Haft bleiben. Auckland - Der inhaftierte Kim ... FileSonic Download eingestellt 22.01.2012 All sharing functionality on FileSonic is now disabled. Our service can only be used to upload and retrieve files that you have uploaded personally. If this file belongs to you, please login to download it directly from your file manager. mhm ... Megaupload: Rapidshare zeigt sich nicht besorgt 22.01.2012 Nach der Schließung von Megaupload stellt sich die Frage, wie es mit Konkurrenz-Angeboten weitergeht.[] Daniel Raimer von Rapidshare sagte, dass sich sein Unternehmen keine Sorgen um den hauseigenen Dienst angesichts der Schließung von ...
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    Kim Schmitz/Dotcom erklärt sich für unschuldig 23.01.2012 Megaupload-Gründer Kim Dotcom wird der Internetpiraterie und Geldwäsche beschuldigt. Vor einem Gericht in Neuseeland erklärt sich der verhaftete Deutsche für nicht schuldig. Dennoch muss er in Haft bleiben. Auckland - Der inhaftierte Kim ... FileSonic Download eingestellt 22.01.2012 All sharing functionality on FileSonic is now disabled. Our service can only be used to upload and retrieve files that you have uploaded personally. If this file belongs to you, please login to download it directly from your file manager. mhm ... Megaupload: Rapidshare zeigt sich nicht besorgt 22.01.2012 Nach der Schließung von Megaupload stellt sich die Frage, wie es mit Konkurrenz-Angeboten weitergeht.[] Daniel Raimer von Rapidshare sagte, dass sich sein Unternehmen keine Sorgen um den hauseigenen Dienst angesichts der Schließung von ... Der Fall der OCH? 20.01.2012 Nach dem Bust von Megaupload/Megavideo haben nun Videozer , Videobb und Fileserve ihre Rewardsysteme eingestellt und sämtliches Geld einbehalten. Filepost zeigt diese Meldung: Your account has been blocked due to a large number of serious ...
anja c. wagner

FORA.tv - Privacy and Targeted Ads: Consumer Service or Threat? - 0 views

  • Watch Full Program 01 hr 12 min 07 sec Add to Profile 01. Introduction 04 min 40 sec Add to Profile 02. Fear of Search Results Exposed 07 min 47 sec Add to Profile 03. Privacy in Relation to Culture and Preferences 04 min 12 sec Add to Profile 04. Geo Targeting 06 min 15 sec Add to Profile 05. Opting Out 04 min 18 sec Add to Profile 06. Consent and Self-Regulation 05 min 11 sec Add to Profile 07. Google's Approach to Self-Regulation 05 min 20 sec Add to Profile 08. Technological Barriers to Regulation 08 min 29 sec Add to Profile 09. Ad Preferences / Transparency 04 min 05 sec Add to Profile 10. Difficulty of Multiple Platforms 06 min 39 sec Add to Profile 11. Solutions: Limitations of Data Retention 10 min 57 sec Add to Profile 12. <a clas
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    Bestimmt eine wunderbare Diskussion
anja c. wagner

Cloud Learning as Universal Primary Education | Teemu Arina - 0 views

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    I will discuss the idea I call Cloud Learning - universal access to learning by all through the fact that our learning environments, learning content, learning services an learning devices are becoming digitally distributed, context aware (as in physical location, physical environment and learners themselves) and will resemble more of a cloud than a cathedral.

anja c. wagner

10 Nations Send Open Letter to Google: Protect Our Privacy - 0 views

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    "In a letter addressed to Google CEO Eric Schmidt, the Commissioner of Canada Jennifer Stoddart and the heads of the data protection authorities in France, Germany, Israel, Italy, Ireland, Netherlands, New Zealand, Spain and the United Kingdom have expressed their concern about various privacy issues connected to some of Google's services."
erikwegener

walterra's evideo Bookmarks on Delicious - 2 views

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    Keep, share, and discover the best of the Web using Delicious, the world's leading social bookmarking service.
anja c. wagner

Luca Hammer's answer to What are some crowdsourcing services similar to Amazon Mechanic... - 1 views

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    Coole Linksammlung von Luca Hammer zu einem wichtigen Business 2.0-Thema - vielleicht am ehesten der AG Arbeitsorganisation zuzuordnen.
Brigitte Pott

Webinar Higher Margins from Online Communities: - 0 views

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    This massive growth of social media has directly impacted IT resources and budgets; increasing volume and variability of requests from different departments potentially using a variety of systems has created an ongoing maintenance and management challenge. Join Acquia for this upcoming webinar where attendees will learn how: * To scale with the growth and challenges of managing social networks * Other organizations have addressed their own social needs and strengthened their brand * Social-as-a-Service, delivered in the Cloud can help address these challenges and relieve IT burdens
anja c. wagner

Geocaching - The Official Global GPS Cache Hunt Site - 0 views

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    Beispieldemo zu Location based Services
anja c. wagner

NASA World Wind - 0 views

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    Beispieldemo zu Location based Services
anja c. wagner

OpenLayers: Home - 0 views

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    Beispieldemo zu Location based Services
anja c. wagner

A Free View of the World -- OpenAerialMap - 0 views

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    Beispieldemo zu Location based Services
n bauch

Twine (website) - Wikipedia, the free encyclopedia - 0 views

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    social web service for information storage, authoring and discovery
anja c. wagner

Tourality - move your mobile! Freeware Outdoor GPS Multiplayer Game for Mobile Phones - 0 views

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    Beispieldemo zu Location based Services
anja c. wagner

Sharkrunners Game : Shark Week : Discovery Channel - 0 views

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    Beispieldemo zu Location based Services
n bauch

Twine - Organize, Share, Discover Information Around Your Interests | Twine - 1 views

shared by n bauch on 01 May 09 - Cached
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    social web service for information storage, authoring and discovery
Gerold Marks

PLYmedia - 0 views

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    PlyMedia bietet Video Enrichment. Sie fügen Untertitel-Übersetzungen in Videos ein, egal ob Live-Streaming oder Bestandsmaterial- real Time und Handarbeit: The company is launching a service that will offer real-time captions and super-fast transcriptions to suit the needs of live streamers. Transcriptions are performed by a human (capable of typing quite quickly, naturally) who listens in to the feed and transcribes in real time, anywhere in the world. To help achieve a true real-time experience, PlyMedia is actually teaming with some live streamers to integrate a slight delay (say, two or three seconds) to give the transcriptionist enough lead time to generate captions in time with the video 
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