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This is a tough one for most of us. Ignore instinct and training and go live before you’re ready. Don’t wait until you’ve addressed all the technical issues and fine-tuned every workflow. Naturally, you’ll communicate this strategy to users: if they think you think they’re using the final iteration, you’ll have a credibility problem. Release early and often.

Social Software - An Enterprise Perspective - Part 2: SWOT Analysis of Blogs

Today many companies use blogs within their marketing strategy to communicate directly with their customers leaving out the typical marketing speech. This way blogs can be used as a base for a company’s social media strategy.  As weblogs are dialog- and community oriented personal publication instruments, they can be seen as a tool for identity, relation and information management. Parts of the identity are details of the author, the bloggers topic, and personal spelling style and publication rhythm. Relations are provided through the possibility of networking tools like comment functions, blogrolls and trackbacks. Information is generated by the content, links, documents, storage and classification. All together, these are components for an active and efficient information management.

Doch welche Argumente sehen Unternehmen für die Einführung von Enterprise 2.0? Laut einer Studie von Centrestage ist für 65% der befragten Firmen das Wissensmanagement der wichtigste Beweggrund. In 35% der Fälle soll die unternehmensinterne Kommunikation verbessert werden. Kurz darauf rangiert für 33% die Durchführung der Aufgaben im Umfeld von Marketing, Öffentlichkeitsarbeit und Kommunikation. Danach rangieren die Felder Ideen- und Innovationsmanagement (19%), Projektmanagement (17%) und Kunden bzw. Partnermanagement (11%). Letzteres Feld kann man mit dem geschlossenen Bereich eines Extranets abbilden.