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The author of this article is an interactive news designer for The Chronicle of Higher Education. He shares how Cal State had implemented one of higher education's most aggressive campaigns for accessible technology and some of the consequences that have come with it. The author shares how Cal State has adopted strict standards for both vendors and employees. Along with other groups, it has helped force Apple, Google, and Blackboard to improve their software or lose the ability to reach Cal State's 430,000 students. Officials at Cal State were dissatisfied¬ that the iTunes software was inaccessible for many disabled students to use. Some examples given by the author was that blind students and faculty were unable to use screen-reader programs with it and closed captioning for deaf users was not properly supported. Another challenge the author mentioned was that recent budget cuts have reduced the number of staff members who train employees and convert materials to accessible formats, which has a large impact on the large numbers of documents and Web pages may not be accessible. The author highlights how Cal State's dealings with Apple a few years ago show the positive effects that a large university can have on an outside service which many students and faculty use. In February 2008, still unhappy with iTunes and iTunes U, the system's chief information officer and others flew to Apple headquarters to press the company to make more significant changes. Cal State officials say they realize they were pushing too fast and faculty and accessible media specialists could not keep up with all of the changes. Instead of trying to require complete compliance, they are now focusing their efforts on encouraging continual improvement on each campus internally and helping campus officials share best practices. The author reported that the school's accessible-media official, stated that the school has learned when to handle things centrally and when to avoid "micromanaging th

Ward's article touches on seven key points influencing the future of technology in higher education. Following the description of the seven points, Ward suggests where technology may be going in the future of higher education. The seven key areas listed by Ward include: - Technology is changing how we learn, college costs are ever increasing without necessarily justifying the increases - Online and hybrid courses are attracting students with convenience - Students are expecting faculty to connect with them digitally - More students than ever are able to access education online, including foreign and domestic students - For-profit colleges continue to compete with non-profit colleges for students and market share - Massive open online courses (MOOCs) are gaining in popularity and scaring college and universities into thinking about their own online programs - College budgets continue to decrease Ward believes these seven issues will be the most influential on the use of technology in higher education moving into the future. Online and hybrid classes will continue to grow, but Ward expresses a need for better programs and teaching aids to improve the quality and access to such courses.  The article focuses on technology, but credits the value of an on-campus educational experience within the final paragraph. After all of his points are made, Ward explains while online and hybrid courses continue to develop, many are still invested in the on-campus model of learning. The reader is left wondering, will the technological advances ever become fully adopted within the higher education world? Or will our antiquated model for learning continue to be used in most educational settings?

As online education continues to expand in the United States, Kenneth Heischmidt and Yves Damoiseau conducted a study to better understand the dimensions of quality in online business courses. The authors collected data and studied the dimensions of quality perceived by students in online classes. The results of the study aid online instructors develop courses to meet student expectations, increase satisfaction with the course, and ultimately increase student success. After surveying 260 business students at Southeast Missouri State University enrolled in an online class, 96 responded to the survey. The survey results led to three dimensions of quality in online courses: feedback, format, and content. Students expect timely feedback from an instructor, including prompt grading, access to the course and grades 24/7. The course format itself should be easy to navigate, without group work, and instruction facilitated by the instructor, according the students who participated in the study. Finally, the content of the course must offer clearly explained assignments, supplemental notes provided by the instructor, up-to-date content, and convey more information during class time than found within the textbook. In addition to the three dimensions of quality, the study also revealed, students expecting to receive an A or B in a course were also significantly more satisfied with their online course experience.  The number of participants in the study was small, limiting the results. A large participant pool is needed to test the results on a grander scale. The study focused on business students, but could be adjusted for other departments and programs in the future, increasing access to participants.

The article gives a basic explanation of a few useful technologies to be used within an academic setting. First, a case is built for how technology can increase engagement and learning within the classroom, whether on-ground or online. Then the use of the internet, cloud computing, and multimedia are described. The authors highlight audio (podcasts and live chats), video (simulations, films, streamed videos, and screencasts), and blogging as multimedia options to be added to the classroom. In addition to multimedia, classroom learning can occur in a more mobile fashion. Many of the previous methods mentioned are use on desktop, laptops, and tablets. More and more students are utilizing their smartphones to access academic information. BlackBoard and eCollege both offer smartphone applications, which allow students and professors to access their course management sites through their phones. iPads are mentioned, but academic uses for these devices are yet to be determined. Finally, some institutions are offering degrees through Facebook, the social networking site. The Global MBA and The University of Whales in England, both offer MBAs through courses taught using Facebook. The article nicely summarizes a few technologies to be used within the classroom to enhance the students' experience. While the list is limited, and already out of date a few months after publication, the notion of using technology in the classroom to create a more dynamic experience is conveyed. The conclusion is a call for more research and study into making technology more effective within the classroom. 

The article serves two purposes for research on the topic of higher ed information technology: 1) the challenges associated with managing campus IT are universal; the issues are not found only in American higher education and 2) a case study for exploration of solutions for campus IT problems including cost, adoption and oversight, or management. The recency of the publication is important for context on current trends and issues as well as current management strategies. The sources is important because the authors are economics professors at universities in the UK who are working toward an openness in education agenda, an issue that is often met with resistance in the US even though it is commonly regarded as a possible solution for some IT problems. Openness in education has been widely debated in consideration of three key areas: cost, quality, and access. Open education resources (OER) includes free or low cost textbooks, lab manuals, learning objects and courseware. These options offer resources to educators and students at a lower cost than publisher materials and vendor software, however faculty and others question the quality of resources that are offered for free. The myth that "free" does not equal "good" in the eyes of academics prohibits widespread adoption of OER thus limits access to education resources for many. The case study in this paper goes much deeper, to examine the issues relating to creating an openness initiative at a major university and evaluate the strategies used to shift the campus mindset in regards to OER, change behavior for selecting campus and course resources, and open a dialog around OER, both using and creating from and for the OER community. Bonus: excellent lit review on the topic of openness in higher ed.

The chief privacy and security office at the University of Illinois at Urbana-Champaign, Michael Corn, discusses the need for higher education to be less risk adverse. While the article is somewhat vague, anyone interested in general technology infrastructure for colleges and universities, has something to gain from reading it. Using his own experience to develop his theories, Corn explains faculty members and administrators need to re-evaluate their view on risk and how risk is accessed.  On most campuses, faculty members use third-party services without the knowledge or support of the institution. Using third-party vendors forces the faculty member to take on major personal and institutional risk, especially the security of data. Unfortunately, if the institution lacks updated technology, faculty members are put in a difficult situation. Colleges and universities are rather risk adverse. Corn argues colleges and universities need to re-access how risky some technologies truly are. The information technology department cannot transform the institution's culture on their own. All campus administrators, faculty, registrars must work together to be more transparent, accessible for students with special needs, thorough guidance for students, and increasingly accountable. When all members of the college community come together and work towards improved and "risky" technologies, the institution will benefit.

the mother of clearinghouses -  universal design (and UDL) and accessibility in higher education.  

Lohr provides details of an initiative of the Bill and Melinda Gates Foundation, in partnership with four other nonprofit education foundations to speed up the development and use of online learning tools. The initiative arose out of concern that many Americans do not possess post-secondary degrees. Even though the question of how technology can improve learning is still being debated, the article states that technology can personalize learning, and has potential benefits. The project was given an initial $20 million for the development of online courses, tools and software. Bill Gates believes that innovation is the only hope, and an expert from Hewlett foundation, a partner in the venture, believes that online tools will provide young people with access to jobs. The article furnishes examples of similar projects that have recorded success, one of which is the Carnegie Mellon University. The University employed a blended learning or hybrid method that combined both online and classroom models. The students' test scores were just as high as those of students who learned in traditional classrooms. Online learning solves the problem of access to higher education, an obstacle that hinders many young people from attending colleges and universities. This is a news piece on the potential of online learning to provide access to higher education programs.

Gene Wade, the creator of University Now, in an educational entrepreneur. A subsidiary of Wade's University Now, called New Charter University, uses similar education principles as Western Governors University, but with a different pricing model. New Charter University offers online, self-paced courses for $796 a semester. Students are able to sample courses for free and pay the enrollment fees in order to receive credit. The University is nationally accredited, offering associates, bachelors, and masters' degrees. When a student enrolls in a course, he or she takes an entrance exam, determining ability to understand course material. If the student proves knowledge mastery of some or all of the course topics, he or she is waived of completing that portion of the coursework.  Wade believes Pell Grants and access to student loans have led to the ever-increasing cost of college. New Charter University makes higher education affordable, while also convenient. A few questions tied to New Charter University's success still remain. Will employers value degrees offered through the University? Will the University obtain regional accreditation, allowing for credits to transfer to most colleges and universities across the country? Will students enroll in high numbers? Regardless of the future of New Charter University, Wade and his colleagues are collecting as much data on their students as possible. Tracking students allows University Now to better understand how students learn online, allowing new programs and technologies to enhance the online education model.

The notion behind Professor Direct is to offer instructors the opportunity to teach courses online while determining the price or worth of the class, decreasing the cost of college courses drastically. Unlike other massive open online courses, Professor Direct calls their courses "ultra-affordable," averaging $99 a course. The instructor decides the cost of the course, in addition to office hours, communication (email) speed, tutorial options, and enrollment caps. Accessibility to the instructor, such as office hours and prompt email responses, allows professors to justify an increase in the cost of the course. Professors even receive commission for recruiting new students to their courses.  While there are a variety of benefits to enrolling at Professor Direct, few colleges and universities will accept transfer credits from the institution. Professor Direct also does not offer degrees, which prevents the organization from becoming accredited. The courses are, however, approved by the American Council on Education's College Credit Recommendation Service. Young alludes to an educational revolution if Professor Direct gained regional accreditation, a paradigm shift for higher education. For now, Professor Direct, and a similar organization called Udemy, are not accredited and are working to increase both their student populations and reputation within the higher education world. 

Coursera, one of the largest education companies offering online courses, claims to be content in building their user base without earning profits. Venture capitalists continue to invest in massive open online classes, however, without generating revenue, the investments may begin to wane. For now, elite colleges and universities, in addition to for-profit educational companies, will continue to offer online classes for free, while searching for a margin for profitability. A few sources for revenue have been considered. One of the most promising sources is the payment of licensing fees paid by other institutions to use "courses in a box" or video tutorials complementing currently offered courses. Another possible source of revenue is the sale of high-achieving student data. Corporate employers, such as Facebook and Twitter, can buy information on high-performing students studying specific subjects. A third option for profit generation is charging for credit-baring courses. The American Council on Education is reviewing a variety of courses offered through Coursera to determine if the courses are college credit worthy.  No steady revenue source has been identified in connection with massive open online classes, yet. While different organizations and institutions continue to find a way to profit from highly accessible online education, the user base will continue to increase. Hopefully, in addition to finding a mode of revenue, courses may be offered for college credit and the completion rate of MOOCs will increase. The current completion rate of MOOCs is 10%. 

This article describes the growth and implications of e-learning programs for adults. It covers the historical context and economic background needed in order to understand the sudden expansion in distance learning programs, focusing on access and convenience as the main incentives for students enrolling at rapid rates since 2007. Statistics and charts in the article help to demonstrate how this growth occurred. Characteristics of quality adult learner programs and determinants of success are also reviewed. Barriers to access and participation, such as time and space, financial aid support, and institutional policies and services are explained in detail for the reader. This article is helpful for faculty to understand how to place emerging technologies within the context of the adult learner population. The author is a professor of adult and community college at North Carolina State University and her research seems focused on the engagement and participation patterns of adult learners.

Jeffery Young, a writer for The Chronicle of Higher Education, explains a new business venture for Internet2, a company providing superfast networks to colleges and universities. Internet2 recently announced partnerships with a variety of new companies in an effort to offer colleges and universities cloud services at reduced prices. The premise behind the new services, called Internet2 Net + Services, is to allow the 235 participating colleges and universities to access cloud services for a lower cost than they would normally receive as an individual institution. Companies involved in the new venture include Hewlett-Packard, SHI International, and Box. While Hewlett-Packard and SHI International are providing special offers on licensing terms and time bought on high-speed computers used through the internet, Box offers storage within the cloud.  The long-term cost savings for colleges and universities using Internet2 Net + Services could be rather substantial. Instead of having to invest in the services permanently, institutions can purchase additional capacity during peak times. Short-term rental of cloud services, at discounted rates, may have real financial impact on higher education, perhaps even enticing some to transition to using the cloud.

CEIT - Centre for Educational Innovation and Technology. University of Queensland resource. Multiple areas of important. Some access is limited but provides a very good foundation of their areas of development as applied to ed tech.

Manoj Chacko, Steven Johnson, Munir Mandviwalla, Ilya Rogov and David Schuff, members of the department of management information systems, Fox School of Business, Temple University posted a video to reveal the rational behind their groundbreaking media site, mis.temple.edu. The purpose of the video is to illustrate educational changes from the last generation to the current one. The reality of the learning process is a shift from semi-structured, planned communication and sequential work, to extremely unplanned communication and multitasking. Technological input has also evolved from mere emails and web-based course management tools, to include social media tools. The authors believe that previous learning systems did not enable innovation and community building within a highly hierarchical college system where students had no access to their personal information. The challenge is therefore finding a system where courses and academic community can not only bridge the boundaries, but foster greater communication amongst the stakeholders. For that to be feasible, social networks, related data storage and communication tools must be created. Of course there are prerequisite factors such as an all inclusive and non-hierarchical culture, along with public and private access and individual control. The technological tools should also be uncomplicated and user friendly to achieve the desired end of collaboration and information sharing. This video is targeted at students, as an advertisement to enroll at Temple University.

In the 2014 top-ten list, EDUCAUSE panelists and members identified learning outcomes, IT leadership and staffing models, instruction technologies, IT funding, providing access, and risk management as the primary challenges in higher ed IT. These issues differ greatly from the topics identified by Gartner, Inc in their annual IT issues report for CIOs however because this list was created by EDUCAUSE members - all of whom are higher ed IT professionals - the list provides a context for understanding campus IT responses to trends identified by Gartner.

This article explains how one institution, Abilene Christian University (ACU) has focused on mobile phones and how they are successfully changing the classroom and data collection efforts. This is one example of how the traditional teaching and learning model is becoming more collaborative and interactive, now that instructors and students have equal and flexible access to information. ACU does regular self-reporting surveys of students and teachers to assess their opinions and evaluations. Based on the data collected since using devices in their courses, students are participating more during class and communication between faculty and students has increased. This article also describes how this institution has incorporated "mobile learning fellows", faculty who are given time to work on and evaluate a mobile learning project of their choice. The author is the Senior Editor of Network World magazine and this information would be helpful for faculty and administrators in information technology or instructional technology, in order to successfully implement curriculum onto mobile devices.