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This article introduces the reader to the concept of collective bargaining for campus information technology by considering the 2011 announcement of a partnership between desktop computer giant Hewlett Packard (HP) and higher education consortium Internet2. Collective bargaining is not viewed as the norm for higher education where individual colleges prefer to act as individuals, each perceiving themselves as completely unique even among peer institutions, but it has taken root in recent years due to a need to regain control over campus IT services in the wake of a surge in consumer technology use among faculty, staff and students. The cost benefit of collective bargaining is aimed at campus IT consumers but clearly there is a significant benefit for the IT providers as well, in this case, for HP. At the time this article was written, many colleges and universities were struggling to rebalance campus budgets, including reigning in IT costs. Meanwhile, consumer electronics were booming as smartphone sales surpassed standard cell phone sales and laptops outpaced desktop sales, and the war in tablet computing raged between Apple iPads, Amazon's Kindle Fire, and Google's Nexus 7. Students, faculty and staff were walking onto campus with multiple web enabled devices, draining campus Internet services and changing the way campus hardware was used. With more mobile services being used and aging desktop clusters needing to be managed, campus IT had to start thinking about strategies to control its investments. Cloud technologies were gaining in popularity at the time, and this article outlines the ways in which campuses began moving to the cloud to cut costs and to meet evolving user needs. The partnerships described in the article between companies like HP and cloud hosting service Box and Internet2 schools show that there are benefits to the members, but the author also recognizes that faculty, students and staff will likely continue to utilize their own devices and

The author is Associate Provost and Executive Director of the Center for New Designs in Learning and Scholarship at Georgetown University. The author refers to Clayton Christensen's "disruptive innovation" term to refer to the recent changes in higher education. The author argues that a key source of disruption in higher education is coming not from the outside, but from internal practices. This administrator points to the increase in experiential modes of learning, how education is moving from "margin to center", which proves to be powerful in the quality and meaning of the undergraduate experience as well as the way business is conducted. The author refers to the National Survey of Student Engagement (NSSE) and its publishing of a "high impact practice" list, strategies which are connected with high retention and persistence rates, such as undergraduate research, service/community-based learning, and global learning. These practices also have a significant influence because they increase (according to George Kuh) student behaviors that lead to meaningful learning outcomes. The author summarizes how technologies can play a key role as new digital, learning, and analytics tools make it possible to mimic some features of high impact activity inside classrooms, changing when and how students can engage in course content. Since the greatest impact on learning is in the innovative, integrative, and socially networked experiences, then the author argues that faculty and staff need to re-create dimensions of these experiences by bridging the classroom with life outside of it. He concludes that connections between integrative thinking, or experiential learning, and the social network should no longer be an afterthought, but the connection that should guide and reshape learning in higher education. This article would be most useful for administrators and faculty who inform decisions related to technology infrastructure and tools for teaching and learning.

Since 2002, the New Media Consortium has partnered with experts in the field of educational technology, including the Educause Learning Initiative (ELI), to conduct a Delphi study and generate its annual Horizon Report on emerging trends in educational technology. The report, widely considered a respectable analysis of issues and a guide to addressing those issues, is disseminated with a Creative Commons open license for public distribution and consumption. Key themes in the NMC Horizon Report include: Infrastructure, leadership, organizational strategies, teaching and learning, curricular content, and assessment (pg. 4). The framework of the report includes sections on policy, leadership and practice (pg. 6). The report includes references for further reading on every issue presented. The references are evidence of the research conducted by the panelists involved in developing the annual report. Trends are also described as short term, mid term or long term trends, helping the reader estimate the impact of the trends on existing campus IT issues and initiatives. Some of the trends in the 2014 report support trends identified by EDUCAUSE and Gartner, while others are unique. Social media is an issue in the NMC report, but not the others, while assessment strategies using student data and technology are common among all three. The Horizon Report is unique in its daring presentation of topics that challenge conventional thought about higher education. The report predicts a significant threat to higher ed coming from online learning and emerging models of formal education. The report also highlights the power and impact of data - from learning analytics to predictive instructional models - that seem to transfer authority from professors to technology and technologists. There is a lot to consume in the Horizon Report. Analysis can be augmented with blogs and conference proceedings which review the report in part or in whole. Reading the report and supporting re

The article touches upon topics relevant to all Americans, creating a large audience. Anyone influenced by higher education should be interested in Carlson and Blumenstyk's perspective.  While hype surrounds MOOCs and instructional technologies today, others are arguing for investment in brick and mortar colleges and universities. Patricia McGuire, the president of Trinity Washington University, believes those who stand to profit most from MOOCs and other forms of online education have created most of the hype.  Trinity Washington University is full of students receiving Pell Grants and a sub-standard high school education, students who need face-to-face instruction and tutoring more than most other students.  McGuire and other higher education officials listed in the article argue the online education movement is creating a wider gap between those that can afford an on-campus college experience and those that cannot. Unfortunately those that cannot afford to live on-campus and attend an elite university need the resources offered at brick and mortar institutions the most. While enhancement to teaching and learning may come from the development of online education, MOOCS, and new instruction technologies, an emphasis must be put on making on-campus education affordable. If face-to-face instruction is made inaccessible for most Americans, the country will suffer greatly, mainly by a wide divide between the haves and the have-nots within the working word as well as in higher education.

The article serves two purposes for research on the topic of higher ed information technology: 1) the challenges associated with managing campus IT are universal; the issues are not found only in American higher education and 2) a case study for exploration of solutions for campus IT problems including cost, adoption and oversight, or management. The recency of the publication is important for context on current trends and issues as well as current management strategies. The sources is important because the authors are economics professors at universities in the UK who are working toward an openness in education agenda, an issue that is often met with resistance in the US even though it is commonly regarded as a possible solution for some IT problems. Openness in education has been widely debated in consideration of three key areas: cost, quality, and access. Open education resources (OER) includes free or low cost textbooks, lab manuals, learning objects and courseware. These options offer resources to educators and students at a lower cost than publisher materials and vendor software, however faculty and others question the quality of resources that are offered for free. The myth that "free" does not equal "good" in the eyes of academics prohibits widespread adoption of OER thus limits access to education resources for many. The case study in this paper goes much deeper, to examine the issues relating to creating an openness initiative at a major university and evaluate the strategies used to shift the campus mindset in regards to OER, change behavior for selecting campus and course resources, and open a dialog around OER, both using and creating from and for the OER community. Bonus: excellent lit review on the topic of openness in higher ed.

Most in attendance at the December symposium believe Kirschner and Stimpson would argue drastically different positions on online education. Both women attended online courses in an effort to better understand the experience, and were asked to reflect on those experiences at the symposium. Surprisingly, Kirschner and Stimpson felt similarly on a few major areas.  Stimpson completed a creative writing course through the University of Phoenix. Following her online experience, Stimpson argues the diminishing presence of faculty will deteriorate the dignity of the teaching profession and higher education as a whole. Those following trends and experts in higher education expected most of Stimpson's comments. Kirschner's role in the initial developments of online education led those at the symposium to expect her to fervently defend massive online courses. Surprisingly, Kirschner agreed with many of Stimpson's points, admitting face-to-face instruction is preferable to online education. Kirschner's comments alluded to her belief that brick and mortar institutions offer an educational experience superior to those offered through online programs.  Kirschner 's opinion differs from Stimpson only on her belief that technology and online education will make significant improvements over the years to come. Those improvements will aid in education instruction within online programs as well as on-ground courses. Stimpson believes the focus needs to be on the quality of instruction and presence of faculty support and communication, something not found in her online course. The similarities in both women's perspectives caught many at the symposium off-guard, but highlight the ever-changing nature of online education and its supporters.

Four faculty members from Ferris State University share their experiences integrating technology into their classrooms, usingto the Faculty Center for Teaching and Learning. The Center assists faculty members in learning technologies to enhance their lesson plans. All four faculty members insist the technology is easy to learn and use as enrichment to coursework. The technology allows the faculty members to establish a presence, both online and on-ground, all while using technology their students are already familiar with. Faculty members, as well as information technology employees, at higher education institutions are the intended audience for this video. Each faculty member described a different technology he or she uses within the classroom (both online and on-ground). The four technologies described include Adobe Connect, iTunes U, CPS pulse clickers, and Poll Everywhere. Adobe Connect is a way for students and faculty members to engage online, including back and forth real-time discussion. iTunes U allows faculty members to share podcasts of lectures and lessons for students to listen or watch at their leisure. CPS pulse clickers enable students to take tests and quizzes during class and receive immediate feedback and grades. The CPS pulse clickers also let the professor know what material students have or have not mastered, dictating the rest of the lecture. Finally, Poll Everywhere allows faculty to poll students before, during, or after class, increasing student engagement, as cell phones are typically used to poll.

The article gives a basic explanation of a few useful technologies to be used within an academic setting. First, a case is built for how technology can increase engagement and learning within the classroom, whether on-ground or online. Then the use of the internet, cloud computing, and multimedia are described. The authors highlight audio (podcasts and live chats), video (simulations, films, streamed videos, and screencasts), and blogging as multimedia options to be added to the classroom. In addition to multimedia, classroom learning can occur in a more mobile fashion. Many of the previous methods mentioned are use on desktop, laptops, and tablets. More and more students are utilizing their smartphones to access academic information. BlackBoard and eCollege both offer smartphone applications, which allow students and professors to access their course management sites through their phones. iPads are mentioned, but academic uses for these devices are yet to be determined. Finally, some institutions are offering degrees through Facebook, the social networking site. The Global MBA and The University of Whales in England, both offer MBAs through courses taught using Facebook. The article nicely summarizes a few technologies to be used within the classroom to enhance the students' experience. While the list is limited, and already out of date a few months after publication, the notion of using technology in the classroom to create a more dynamic experience is conveyed. The conclusion is a call for more research and study into making technology more effective within the classroom. 

This article serves two purposes in research about emerging technology and higher education: 1) it provides insight on the business side of the issues and trends, highlighting the energy and enthusiasm of vendors and developers eager to deliver what they think higher education needs and 2) a different perspective on Clay Christensen, a notable figure in technology and higher ed who is perceived as both a hero and villain by different groups in both sectors. There are several articles about the spring 2014 "disruption" events, along with dozens of blog posts. This one is selected because it provides enough context and information to associate Christensen with other literature and it introduces the vendors and developers to the topic. The author's tone is moderately critical of the events and the people involved, a nice comparison for articles penned by Christensen and other evangelists themselves.

PRWeb assists companies and organizations release news on their products and services, with extended reach through online searches. LoudCloud Systems, the creator of LoudCloud Learning Ecosystem, for Higher Education, promoted an enhanced version of their current product through PRWeb in July of 2012. The new LoudCloud Learning Ecosystem, for higher education, includes greater flexibility for teachers and administrators; a task centered design, a redesigned behavioral reader, and enhanced analytics on students, administration, and teachers. LoudCloud Systems establish themselves as an emerging leader in learning management systems in 2010, and has continued to impress the education industry with new products and upgrades. The learning solutions offered by LoudCloud are intuitive, collaborative, adaptive and intelligent. The system collects data on users and personalizes their learning experience based on each individual's learning styles. LoudCloud Learning Ecosystems, for Higher Education now offers more than 100 discreet rights, but also allows for segmented branding within one system for larger institutions.  LoudCloud Systems offers services for higher education and K-12 institutions. Administrators and information technology personnel are the intended audience for this article. The reader should remember LoudCloud wrote the article, with supervision by PRWeb. 

Garnet, Inc. is an internationally recognized leader in information technology and high tech industries. Their team of researchers and consultants are widely known and accepted for their thought leadership and advice in the private business sector and in higher education. Often, insight from Gartner is considered when making strategic plans for an organization where IT plays an essential role. An annual report on IT issues provides a hit list of topics for CIOs to consider. The Gartner report can be used alongside industry reports from EDUCAUSE and the New Media Consortium to help decision makers understand emerging technology. In this 2014 report, Gartner analysts report on Mobile technology inclusive of both devices and applications (apps); cloud technology, including software as a service (SaaS) models and vendors; and intelligent machines and "the Internet of things", a reference not only to the ubiquitous Internet but also a growing realm of "smart" devices and appliances connected to people via the web.

This video archive presents a point/counterpoint debate of the challenges and opportunities afforded a campus CIO. Issues discussed include: the cost of and shrinking budgets for campus IT; service and support for students and faculty users; managing emerging technology, such as Second Life virtual worlds; and professional development for CIOs. Both panelists agree that a CIO needs to be both a strategist and a plumber, but this agreement is not reached until the conclusion. Value in this resource are the issues presented and frank and sometimes humorous discourse between the two CIOs. The debate occurred when campuses were battling increased use of technologies by all stakeholders and decreased budgets due to the global economic crisis. The viewpoints reflect that challenging time and serves as a basis for evaluation of CIO ability to manage effectively in a crisis when technology use cannot be curbed by budget cuts.

Both an examination of the history of higher education and a review of popular instructional methods from the days of Aristotle through to day, this paper introduces a meek "call to action" by the authors. They charge that change is needed and they outline the reasons why in a thoughtful and gentle way, an approach that is very different from Clay Christensen, and encourage exploration of emerging technologies to manage that change. Their approach is less threatening than others (like Christensen) and rather than claim that technology is the driver of change, they simply detail the history of education and conclude that it is simply time to change because of who we are in our modern global society. The authors include models on new governance in higher ed that embrace technology to improve teaching and learning and they outline issues about which they feel institutions should be most concerned. Although gentle throughout, compared to Christensen, they drive home the same point: if institutions don't begin changing to meet the needs of today's learners, today's workplace and today's uber-connectedness they will fail to meet their missions.

This case study details the definition of an IT problem (too many projects backlogged) and the realization of a larger systemic problem (adopted technology not meeting needs of users) which led to a deep analysis of campus systems, stakeholders, and IT governance. The case is an example of a user community hungry for technology and hopeful that technology will solve their problems and an IT organization willing to support more technology use. The solution was IT governance, a process to more carefully evaluate user needs and proposed solutions and balance that with existing infrastructure and long term strategic planning. Value here is in the title: not often does higher education admit to failure and this is part of my thesis - that failure must be part of the culture in order to manage emerging technology effectively. CIOs and other campus leaders must be willing to acknowledge that something isn't working, admit failure or defeat, and move on. This must be done quickly - in an agile environment. The value here is that this case study illustrates my theory.

Ward's article touches on seven key points influencing the future of technology in higher education. Following the description of the seven points, Ward suggests where technology may be going in the future of higher education. The seven key areas listed by Ward include: - Technology is changing how we learn, college costs are ever increasing without necessarily justifying the increases - Online and hybrid courses are attracting students with convenience - Students are expecting faculty to connect with them digitally - More students than ever are able to access education online, including foreign and domestic students - For-profit colleges continue to compete with non-profit colleges for students and market share - Massive open online courses (MOOCs) are gaining in popularity and scaring college and universities into thinking about their own online programs - College budgets continue to decrease Ward believes these seven issues will be the most influential on the use of technology in higher education moving into the future. Online and hybrid classes will continue to grow, but Ward expresses a need for better programs and teaching aids to improve the quality and access to such courses.  The article focuses on technology, but credits the value of an on-campus educational experience within the final paragraph. After all of his points are made, Ward explains while online and hybrid courses continue to develop, many are still invested in the on-campus model of learning. The reader is left wondering, will the technological advances ever become fully adopted within the higher education world? Or will our antiquated model for learning continue to be used in most educational settings?

Published in a technology review journal through Massachusetts Institute of Technology, a marriage of technology and higher education is present. The intended audience is those interested in technology, as well as the world of higher education.  Although the article is titled The Crisis in Higher Education, a real sense of crisis is only found in the last few paragraphs.  Carr spends the majority of the article describing recent advances that have been made in technology influencing higher education. Two separate innovations and advances will soon combine in the future to bring online and technology-assisted education to a new level: massive open online courses (MOOCs) and software programs that collect data and analyze student learning behaviors in order to offer individualized teaching and tutoring.  While MOOCs, offered through organizations such as Coursera, Udacity, and edX, are testing the best way to present information to large groups of students located all over the world, they are also collecting learning behavior data at the same time. Software programmers are using their own data, combined with the data from MOOCs, to help develop more intuitive programs to aid in online learning. Critics argue that online classrooms cannot compare with conversations in on-ground classes or the relationship between a faculty member and a student on campus. The future of higher education is unknown, but Carr believes technology is leading the way. One of the main concerns regarding the adoption of new technology is campuses will rush into using it without researching the best options and ways to implement.  

According to Patton, human resource departments tend to be one of the last areas within higher education to adopt new technologies. Over the past few years vendors have begun developing new products based on college and university needs, especially in the human resource area.  Most human resource departments have an enterprise resource planning system (ERP) or a Human Resource Information System (HRIS), which is used in conjunction with compatible, or sometimes not-compatible, vendor services. SunGard continues to offer more and more human resource services, including an effort certification system, which monitors and collects data on how many hours certain employees are spending on research, if their salary is paid through a grant. In the mid 2010s, SunGard and PeopleSoft partnered to create an applicant tracking system that offered three programs in one: a position description model, a performance management module, and an applicant-tracking model. While some improvements have been made, human resource departments need to embrace the new technologies, and utilize the offered services in the front of the office, as well as the back. Most of the examples within the article are large, state universities, such as Florida Atlantic University, Oklahoma City Community College, and the University of Utah. Duke University is mentioned, however, Duke is a large, elite university with more financial resources than most other private institutions. The question remaining is if the cost of human resource modules are justified at smaller institutions? Hopefully the future will bring options to colleges and universities with a few hundred employees, rather than a thousand. 

Steve Kolowich, a technology reporter for Inside Higher Education, discusses the learning management systems (LMS) of the future. The article, geared towards an audience of higher education professionals, as well as those interested in higher education technology, highlights three up and coming LMS providers: Coursekit, Instructure Canvas, and Chegg. Instructure Canvas is an open-source LMS, offering its services to more than 100 institutions, including Brown University and Auburn University. The program is marketed to administrators, as well as individual instructors. Coursekit, another LMS, is free and currently only markets to individual professors. In addition to course management, Coursekit plans to offer students assistance in locating books and homework help, in the future. A significant difference between Coursekit and other LMS is their creation of a social network oriented around education.  Chegg, formerly a solely text rental organization, has rebranded the company into a social education platform. Although Chegg is not a LMS, some of the services offered are similar. Students can search texts associated with courses at their institution, utilize a homework help center and speak with a tutor in India, and buy and sell notes through Notehall. Based on Kolowich's description of three promising LMS-like services, Blackboard (the current majority LMS market shareholder) should be prepared for a new wave of competition.

This blog post can be viewed as a supporting material to aid a reader in understanding the 2014 Horizon Report. Blog authors at Columbia's Center for New media Teaching and Learning review the Horizon Report and summarize its findings along with thoughts for application at Columbia. This summary of the report and insight from a prestigious university may aid a researcher in understanding perspectives on emerging technologies. The value here is in the author's perspective as an educational technology professional who manages campus technology and partners with faculty in adopting emerging tools and resources. He includes examples of past experience in technology adoption alongside thoughts about Columbia's opportunities to adopt new tools. For example, he describes the challenges associated with hybrid and flipped model teaching in response to the Horizon Report's concern for adoption and adaptation to emerging models and technology.