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The author is Associate Provost and Executive Director of the Center for New Designs in Learning and Scholarship at Georgetown University. The author refers to Clayton Christensen's "disruptive innovation" term to refer to the recent changes in higher education. The author argues that a key source of disruption in higher education is coming not from the outside, but from internal practices. This administrator points to the increase in experiential modes of learning, how education is moving from "margin to center", which proves to be powerful in the quality and meaning of the undergraduate experience as well as the way business is conducted. The author refers to the National Survey of Student Engagement (NSSE) and its publishing of a "high impact practice" list, strategies which are connected with high retention and persistence rates, such as undergraduate research, service/community-based learning, and global learning. These practices also have a significant influence because they increase (according to George Kuh) student behaviors that lead to meaningful learning outcomes. The author summarizes how technologies can play a key role as new digital, learning, and analytics tools make it possible to mimic some features of high impact activity inside classrooms, changing when and how students can engage in course content. Since the greatest impact on learning is in the innovative, integrative, and socially networked experiences, then the author argues that faculty and staff need to re-create dimensions of these experiences by bridging the classroom with life outside of it. He concludes that connections between integrative thinking, or experiential learning, and the social network should no longer be an afterthought, but the connection that should guide and reshape learning in higher education. This article would be most useful for administrators and faculty who inform decisions related to technology infrastructure and tools for teaching and learning.

Since 2002, the New Media Consortium has partnered with experts in the field of educational technology, including the Educause Learning Initiative (ELI), to conduct a Delphi study and generate its annual Horizon Report on emerging trends in educational technology. The report, widely considered a respectable analysis of issues and a guide to addressing those issues, is disseminated with a Creative Commons open license for public distribution and consumption. Key themes in the NMC Horizon Report include: Infrastructure, leadership, organizational strategies, teaching and learning, curricular content, and assessment (pg. 4). The framework of the report includes sections on policy, leadership and practice (pg. 6). The report includes references for further reading on every issue presented. The references are evidence of the research conducted by the panelists involved in developing the annual report. Trends are also described as short term, mid term or long term trends, helping the reader estimate the impact of the trends on existing campus IT issues and initiatives. Some of the trends in the 2014 report support trends identified by EDUCAUSE and Gartner, while others are unique. Social media is an issue in the NMC report, but not the others, while assessment strategies using student data and technology are common among all three. The Horizon Report is unique in its daring presentation of topics that challenge conventional thought about higher education. The report predicts a significant threat to higher ed coming from online learning and emerging models of formal education. The report also highlights the power and impact of data - from learning analytics to predictive instructional models - that seem to transfer authority from professors to technology and technologists. There is a lot to consume in the Horizon Report. Analysis can be augmented with blogs and conference proceedings which review the report in part or in whole. Reading the report and supporting re

This article introduces the reader to the concept of collective bargaining for campus information technology by considering the 2011 announcement of a partnership between desktop computer giant Hewlett Packard (HP) and higher education consortium Internet2. Collective bargaining is not viewed as the norm for higher education where individual colleges prefer to act as individuals, each perceiving themselves as completely unique even among peer institutions, but it has taken root in recent years due to a need to regain control over campus IT services in the wake of a surge in consumer technology use among faculty, staff and students. The cost benefit of collective bargaining is aimed at campus IT consumers but clearly there is a significant benefit for the IT providers as well, in this case, for HP. At the time this article was written, many colleges and universities were struggling to rebalance campus budgets, including reigning in IT costs. Meanwhile, consumer electronics were booming as smartphone sales surpassed standard cell phone sales and laptops outpaced desktop sales, and the war in tablet computing raged between Apple iPads, Amazon's Kindle Fire, and Google's Nexus 7. Students, faculty and staff were walking onto campus with multiple web enabled devices, draining campus Internet services and changing the way campus hardware was used. With more mobile services being used and aging desktop clusters needing to be managed, campus IT had to start thinking about strategies to control its investments. Cloud technologies were gaining in popularity at the time, and this article outlines the ways in which campuses began moving to the cloud to cut costs and to meet evolving user needs. The partnerships described in the article between companies like HP and cloud hosting service Box and Internet2 schools show that there are benefits to the members, but the author also recognizes that faculty, students and staff will likely continue to utilize their own devices and

As online education continues to expand in the United States, Kenneth Heischmidt and Yves Damoiseau conducted a study to better understand the dimensions of quality in online business courses. The authors collected data and studied the dimensions of quality perceived by students in online classes. The results of the study aid online instructors develop courses to meet student expectations, increase satisfaction with the course, and ultimately increase student success. After surveying 260 business students at Southeast Missouri State University enrolled in an online class, 96 responded to the survey. The survey results led to three dimensions of quality in online courses: feedback, format, and content. Students expect timely feedback from an instructor, including prompt grading, access to the course and grades 24/7. The course format itself should be easy to navigate, without group work, and instruction facilitated by the instructor, according the students who participated in the study. Finally, the content of the course must offer clearly explained assignments, supplemental notes provided by the instructor, up-to-date content, and convey more information during class time than found within the textbook. In addition to the three dimensions of quality, the study also revealed, students expecting to receive an A or B in a course were also significantly more satisfied with their online course experience.  The number of participants in the study was small, limiting the results. A large participant pool is needed to test the results on a grander scale. The study focused on business students, but could be adjusted for other departments and programs in the future, increasing access to participants.

The article serves two purposes for research on the topic of higher ed information technology: 1) the challenges associated with managing campus IT are universal; the issues are not found only in American higher education and 2) a case study for exploration of solutions for campus IT problems including cost, adoption and oversight, or management. The recency of the publication is important for context on current trends and issues as well as current management strategies. The sources is important because the authors are economics professors at universities in the UK who are working toward an openness in education agenda, an issue that is often met with resistance in the US even though it is commonly regarded as a possible solution for some IT problems. Openness in education has been widely debated in consideration of three key areas: cost, quality, and access. Open education resources (OER) includes free or low cost textbooks, lab manuals, learning objects and courseware. These options offer resources to educators and students at a lower cost than publisher materials and vendor software, however faculty and others question the quality of resources that are offered for free. The myth that "free" does not equal "good" in the eyes of academics prohibits widespread adoption of OER thus limits access to education resources for many. The case study in this paper goes much deeper, to examine the issues relating to creating an openness initiative at a major university and evaluate the strategies used to shift the campus mindset in regards to OER, change behavior for selecting campus and course resources, and open a dialog around OER, both using and creating from and for the OER community. Bonus: excellent lit review on the topic of openness in higher ed.

Published in a technology review journal through Massachusetts Institute of Technology, a marriage of technology and higher education is present. The intended audience is those interested in technology, as well as the world of higher education.  Although the article is titled The Crisis in Higher Education, a real sense of crisis is only found in the last few paragraphs.  Carr spends the majority of the article describing recent advances that have been made in technology influencing higher education. Two separate innovations and advances will soon combine in the future to bring online and technology-assisted education to a new level: massive open online courses (MOOCs) and software programs that collect data and analyze student learning behaviors in order to offer individualized teaching and tutoring.  While MOOCs, offered through organizations such as Coursera, Udacity, and edX, are testing the best way to present information to large groups of students located all over the world, they are also collecting learning behavior data at the same time. Software programmers are using their own data, combined with the data from MOOCs, to help develop more intuitive programs to aid in online learning. Critics argue that online classrooms cannot compare with conversations in on-ground classes or the relationship between a faculty member and a student on campus. The future of higher education is unknown, but Carr believes technology is leading the way. One of the main concerns regarding the adoption of new technology is campuses will rush into using it without researching the best options and ways to implement.  

A comprehensive report on information technology governance in higher education, this report begins with the history of higher ed IT, review then current trends and issues, and carries forward to recommendations for leadership, including boards of trustees, for managing IT going forward in the 21st century. While slightly dated (>10 years), it is a complete work that covers topics relating to IT governance and emerging technology. The publication date (2003) is a milestone for issues in higher education: before the global financial crisis which significantly impacted campus funding from 2008-2012; before Nokia introduced mass market smartphones in 2006, and before the release of the Apple iPad in 2010, which was a pivotal point in educational technology adoption. The perspective of the authors in this report are significant because of the time period from which they speak to us now, a decade later. That decade has been rich with innovation and change; this report makes an interesting point of reference. Were the authors on the right track? did their ideas come to fruition? What, in their report, can we still use and apply today in IT governance?

The article focuses on the 2012 ECAR Undergraduate Technology Survey results and its implications on higher education. Steven Kolowich, a technology reporter for Insider Higher Education, discusses the results throughout the article, explaining the significant jump in student demand for technology within coursework. ECAR is the research arm of Educaause, a nonprofit organization dedicated to the use of technology in higher education.  The 2012 survey results indicate a spike in student technological demands within the world of higher education. 47% of students in 2010 believed their professors were effectively using technology, which jumped to 68% in 2012. Students are enjoying the use and presentation of technology in the classroom more than ever before.  Of the 10,000 students to participate in the survey, 49% want to see professors use the learning management system more, 57% want to use more open educational resources, 46% want more videos used in coursework, and 55% want more game-based learning. A surprising 70% of the students claim to have used one or more ebooks during their college career. While students want to use more technology within their courses, the students also indicated they desire more training on each technological service or program. Brief instruction at the beginning of a course is not enough.

The author focuses on the use of blended education at two institutions: Wesleyan University and Bryn Mawr College. Both institutions are Carnegie Mellon University's Open Learning Initiative (OLI) to enhance courses previously taught solely face-to-face. Wesleyan University is using the OLI modules to tutor less-prepared students in introductory courses. The OLI course modules allow students to gain material at a faster pace than in a traditional classroom alone. Administrators at Wesleyan believe the blended model will reinforce the hands-on teaching practices their liberal arts program promotes.  Bryn Mawr as allowed faculty members to adopt OLI modules at their own initiative. Not only to the OLI modules assist the students in learning material faster, but the program also collects data on the student's learning patterns, personalizing the program through each use. Using personalized learning assistance will allow an elite institution, such as Bryn Mawr, to admit a wide range of students, with confidence less academically prepared students can be successful.  In initial research, students enrolled in blended courses using the OLI module learn as much, if not more, as students in courses only meeting face-to-face. The persistence rates of lower-income students using the OLI module were close to 100 percent in Bryn Mawr's preliminary study. While liberal arts colleges may continue to build their reputations on small classes and personalized attention from faculty members, blended courses are able to enhance the traditional instruction model. Perhaps in the future, more liberal arts colleges will be using their blende technologies as a selling point to prospective students as Wesleyan and Bryn Mawr currently are.

The authors collected data from first-year students at the University of Illinois in relation to their iPad 2 use in academic and non-academic settings. The intended audience is librarians and faculty members interested in incorporating tablet technology in the classroom or other learning environments. The study results found the iPad 2 to be helpful to students when searching the internet, viewing course management pages, and utilizing apps in connection with course materials. The students also used the iPad 2 to listen to music, watch videos, use social networks, and Skype. After using the iPad 2 for one week, the students made suggestions for new apps that would helpful to them. The student suggestions included a campus map app, a contact info for faculty app, an app to help in selecting future courses, and an app to help monitor grades.  The authors concluded that tablets, specifically the iPad 2, have a lot of potential to improve teaching and learning methods within higher education, however, there is much progress to be made. While the drawbacks to the tablet are somehow limited (no keyboard, need wireless connection, etc), the number and scope of apps need to be increased. Students expressed interest in using apps in connection to academic work, but most of those apps have yet to be created. 

The author, Dale Niederhauser, provides important commentary on frameworks used to speculate the future of technology in schools. He explains, in brief, how Delphi studies are used by various entities to conduct inquiry and generate ideas from experts. This is important information to consider when assessing resources such as the annual Horizon Reports, published by the New Media Consortium and considered a seminal piece of the emerging technology conversation in both K-12 and higher education. The article appears in a publication of the International Society for Technology in Education (ISTE), a world recognized leader in educational technology and aims to help educators understand the historical context in which emerging technology reports are created and delivered.

Most in attendance at the December symposium believe Kirschner and Stimpson would argue drastically different positions on online education. Both women attended online courses in an effort to better understand the experience, and were asked to reflect on those experiences at the symposium. Surprisingly, Kirschner and Stimpson felt similarly on a few major areas.  Stimpson completed a creative writing course through the University of Phoenix. Following her online experience, Stimpson argues the diminishing presence of faculty will deteriorate the dignity of the teaching profession and higher education as a whole. Those following trends and experts in higher education expected most of Stimpson's comments. Kirschner's role in the initial developments of online education led those at the symposium to expect her to fervently defend massive online courses. Surprisingly, Kirschner agreed with many of Stimpson's points, admitting face-to-face instruction is preferable to online education. Kirschner's comments alluded to her belief that brick and mortar institutions offer an educational experience superior to those offered through online programs.  Kirschner 's opinion differs from Stimpson only on her belief that technology and online education will make significant improvements over the years to come. Those improvements will aid in education instruction within online programs as well as on-ground courses. Stimpson believes the focus needs to be on the quality of instruction and presence of faculty support and communication, something not found in her online course. The similarities in both women's perspectives caught many at the symposium off-guard, but highlight the ever-changing nature of online education and its supporters.

Marla Clark, an editor at EdTech magazine, covers the four most effective, and highest in priority, IT investments in the United States in 2012. Clark uses data from a variety of IT surveys, collecting information from more than 550 college and university IT administrators. The intended audience is anyone interested in technologies influencing higher education. The first technology described is the mobile application. More than 60% of the campuses participating in the survey embrace mobility within their IT structure. Public universities lead with more than 77% offering mobile apps in connection with the institution, with private schools at 67%. The second efficient technology is cloud adoption. While many colleges and universities have been slow to transition to cloud technologies, those that have, are utilizing the options more fully. Now institutions are moving calendars and learning management systems to the cloud, instead of just storage and archival materials. Integration of IT into classroom/course instruction is the third item on top of colleges and universities' priority list. 74% of the institutions participating in the survey indicated curriculum integration is a top priority for the next few years. Finally, almost exactly half of the colleges and universities surveyed believe massive open online courses are a viable course delivery module. Of the 50% that look favorably on massive open online classes, more than 60% are unsure of how to earn revenue using the technology.

The University of Delaware created a video highlighting one faculty member's use of technology within a study abroad program in Panama. Professor Jorge Cubillas works in the Foreign Languages and Literatures department at the University of Delaware. Cubillas uses Facebook and blogs to assist students in reinforcing material learned in class. The intended audience for this video is higher education administrators working with study abroad programs.  Cubillas creates a group within Facebook for the University of Delaware students studying in Panama each semester. Interestingly, Cubillas does not interact with the students using the Facebook group, but rather allows them to feel more comfortable by sharing with just students.  The Facebook group, according Cubillas, creates cohesion within the group and facilitates sharing of information and experiences among the students. Students also contribute to blogs, adding written passages, as well as personal videos, reflecting on their experiences so far. The students' written and oral skills in Spanish improve through their blogs, while also sharing great, personal experiences with the rest of the world.

Ward's article touches on seven key points influencing the future of technology in higher education. Following the description of the seven points, Ward suggests where technology may be going in the future of higher education. The seven key areas listed by Ward include: - Technology is changing how we learn, college costs are ever increasing without necessarily justifying the increases - Online and hybrid courses are attracting students with convenience - Students are expecting faculty to connect with them digitally - More students than ever are able to access education online, including foreign and domestic students - For-profit colleges continue to compete with non-profit colleges for students and market share - Massive open online courses (MOOCs) are gaining in popularity and scaring college and universities into thinking about their own online programs - College budgets continue to decrease Ward believes these seven issues will be the most influential on the use of technology in higher education moving into the future. Online and hybrid classes will continue to grow, but Ward expresses a need for better programs and teaching aids to improve the quality and access to such courses.  The article focuses on technology, but credits the value of an on-campus educational experience within the final paragraph. After all of his points are made, Ward explains while online and hybrid courses continue to develop, many are still invested in the on-campus model of learning. The reader is left wondering, will the technological advances ever become fully adopted within the higher education world? Or will our antiquated model for learning continue to be used in most educational settings?

Coursera, one of the largest education companies offering online courses, claims to be content in building their user base without earning profits. Venture capitalists continue to invest in massive open online classes, however, without generating revenue, the investments may begin to wane. For now, elite colleges and universities, in addition to for-profit educational companies, will continue to offer online classes for free, while searching for a margin for profitability. A few sources for revenue have been considered. One of the most promising sources is the payment of licensing fees paid by other institutions to use "courses in a box" or video tutorials complementing currently offered courses. Another possible source of revenue is the sale of high-achieving student data. Corporate employers, such as Facebook and Twitter, can buy information on high-performing students studying specific subjects. A third option for profit generation is charging for credit-baring courses. The American Council on Education is reviewing a variety of courses offered through Coursera to determine if the courses are college credit worthy.  No steady revenue source has been identified in connection with massive open online classes, yet. While different organizations and institutions continue to find a way to profit from highly accessible online education, the user base will continue to increase. Hopefully, in addition to finding a mode of revenue, courses may be offered for college credit and the completion rate of MOOCs will increase. The current completion rate of MOOCs is 10%. 

This blog post can be viewed as a supporting material to aid a reader in understanding the 2014 Horizon Report. Blog authors at Columbia's Center for New media Teaching and Learning review the Horizon Report and summarize its findings along with thoughts for application at Columbia. This summary of the report and insight from a prestigious university may aid a researcher in understanding perspectives on emerging technologies. The value here is in the author's perspective as an educational technology professional who manages campus technology and partners with faculty in adopting emerging tools and resources. He includes examples of past experience in technology adoption alongside thoughts about Columbia's opportunities to adopt new tools. For example, he describes the challenges associated with hybrid and flipped model teaching in response to the Horizon Report's concern for adoption and adaptation to emerging models and technology.

Chris Proulx, the President and CEO of eCornell, wrote an article featured in Forbes magazine. The first technological influence is the growth of online education within top tier schools. Proulx believes the second impact technology will have on higher education in 2013 is increased innovation affecting the "flipped classroom." Students no longer rely on faculty members to provide them with information. In this model, group discussions and activities are used during class time to strengthen the students understanding of the material while engaging them fully.  Hybrid programs are the third technological change influencing higher education in 2013. 2013 will bring a focus on hybrid programs, courses balanced on-campus and online. Great technological advances can be made to improve hybrid courses for students and faculty members. Proulx believes a race is on for a new instructional model within higher education during 2013.  The fourth technology is the need for a new classroom-learning model. As faculty continue to teach in a flipped classroom, the peer-to-peer and peer-to-faculty models of instruction must change.  Finally, the fifth influential technology impacting higher education in 2013 is the potential for tuition costs to decrease. Proulx believes as technologies improve, faculty will be able to reach more students using the same amount of effort as in the past. While these technologies may not exist yet, as they begin to develop, the cost of education will slowly begin to decrease. Tuition may not drop in 2013, but the industry is likely to see some financial shifts over the next few years, in reaction to advanced technologies.

The author of this article is the Assistant Dean of Academic Administration at the College of Computing and Digital Media at DePaul University. This article focuses on the benefits of lecture capture for in-class and online students. The author states that this tool changes classroom sessions for those in traditional classes and replaces classroom lectures for online courses. Increasing the interactivity in lecture captures can improve student engagement and learning outcomes as the seven principles for good practice in undergraduate education is similar to good practice in lecture capture. This system captures video of the instructor, two whiteboards, and any information displayed on the instructor's computer, including PowerPoint presentations, Excel spreadsheets, and other software. The author mentions in a study of 29,078 in-class students at the University of Wisconsin-Madison, which used lecture capture to augment their classroom experience, 82 percent of the students would prefer a course in which lecture content is recorded, and 60 percent were willing to pay extra to have this technology available to them. Students cited the benefits of: making up for a missed class, watching lectures on demand, improving retention of class materials, improving test scores, and reviewing material as a complement to in-class interactions. To improve actual learning outcomes, the author suggests that instruction using lecture capture should include interactive discussions and activities and that successful course lecture capture requires a well-planned strategy. She encourages administrators to: provide a lecture capture system, define policies for use, and train faculty and students. The author cautions that faculty are educators and need to concentrate on the content and presentation, warning that they should not be expected to become technical experts. The article concludes that data which demonstrates significant increases in student learning will be a motivating fact

Historical perspective of the higher ed CIO. Examines the role of the CIO approximately 10 years after the job gained a foothold. Important for context on the topic of the role of the higher ed CIO. Information includes survey data about the responsibilities and job duties of the developing role. Value lies in the literature dating back earlier than the date of this publication for more information and a deeper historical perspective. Of note, even then CIOs were concerned about their place within the organization and their professional growth as well as being able to manage campus IT in the future with considerations for rapid growth and adoption by all campus users and commercialization of computing resources. These concerns are present today, in current literature suggesting that ongoing research and inquiry is necessary to ensure the health of the profession. Additionally, the struggle to maintain adequate footing in both the administrative and the academic side of the college was present then as it is today, suggesting that the CIO is truly unique in comparison to other "C" level positions.