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We propose the concept of Contested Collective Intelligence (CCI) as a distinctive subset of the broader Collective Intelligence design space. CCI is relevant to the many organizational contexts in which it is important to work with contested knowledge, for instance, due to different intellectual traditions, competing organizational objectives, information overload or ambiguous environmental signals. The CCI challenge is to design sociotechnical infrastructures to augment such organizational capability. Since documents are often the starting points for contested discourse, and discourse markers provide a powerful cue to the presence of claims, contrasting ideas and argumentation, discourse and rhetoric provide an annotation focus in our approach to CCI. Research in sensemaking, computer-supported discourse and rhetorical text analysis motivate a conceptual framework for the combined human and machine annotation of texts with this specific focus. This conception is explored through two tools: a social-semantic web application for human annotation and knowledge mapping (Cohere), plus the discourse analysis component in a textual analysis software tool (Xerox Incremental Parser: XIP). As a step towards an integrated platform, we report a case study in which a document corpus underwent independent human and machine analysis, providing quantitative and qualitative insight into their respective contributions. A promising finding is that significant contributions were signalled by authors via explicit rhetorical moves, which both human analysts and XIP could readily identify. Since working with contested knowledge is at the heart of CCI, the evidence that automatic detection of contrasting ideas in texts is possible through rhetorical discourse analysis is progress towards the effective use of automatic discourse analysis in the CCI framework.

Analytics: The Widening Divide By David Kiron, Rebecca Shockley, Nina Kruschwitz, Glenn Finch and Dr. Michael Haydock November 7, 2011 How companies are achieving competitive advantage through analytics IN THIS SECOND JOINT MIT Sloan Management Review and IBM Institute for Business Value study, we see a growing divide between those companies that, on one side, see the value of business analytics and are transforming themselves to take advantage of these newfound opportunities, and, on the other, that have yet to embrace them. Using insights gathered from more than 4,500 managers and executives, Analytics: The Widening Divide identifies three key competencies that enable organizations to build competitive advantage using analytics. Further, the study identifies two distinct paths that organizations travel while gaining analytic sophistication, and provides recommendations to accelerate organizations on their own paths to analytic transformation.

Simon Buckingham Shum Ruth Deakin Crick 2012 (In review) Theoretical and empirical evidence in the learning sciences  substantiates the view that deep engagement in learning is a  function of a  combination of learners' dispositions,  values,  attitudes and skills. When these are fragile, learners struggle to  achieve their potential in conventional assessments, and critically,  are not prepared for the novelty and complexity of the challenges  they will meet in the workplace, and the many other spheres of  life which require personal qualities such as resilience, critical  thinking and collaboration skills. To date, the learning analytics  research and development communities have not addressed how  these complex concepts can be modelled and analysed. We report  progress in the design and implementation of learning analytics  based on an empirically validated  multidimensional construct  termed  "learning power". We describe a  learning analytics  infrastructure  for gathering data at scale, managing stakeholder  permissions, the range of analytics that it supports from real time  summaries to exploratory research, and a particular visual analytic which has been shown to have demonstrable impact on learners.  We conclude by  summarising the ongoing research and  development programme.

Theoretical and empirical evidence in the learning sciences substantiates the view that deep engagement in learning is a function of a complex combination of learners' identities, dispositions, values, attitudes and skills. When these are fragile, learners struggle to achieve their potential in conventional assessments, and critically, are not prepared for the novelty and complexity of the challenges they will meet in the workplace, and the many other spheres of life which require personal qualities such as resilience, critical thinking and collaboration skills. To date, the learning analytics research and development communities have not addressed how these complex concepts can be modelled and analysed, and how more traditional social science data analysis can support and be enhanced by learning analytics. We report progress in the design and implementation of learning analytics based on a research validated multidimensional construct termed "learning power". We describe, for the first time, a learning analytics infrastructure for gathering data at scale, managing stakeholder permissions, the range of analytics that it supports from real time summaries to exploratory research, and a particular visual analytic which has been shown to have demonstrable impact on learners. We conclude by summarising the ongoing research and development programme and identifying the challenges of integrating traditional social science research, with learning analytics and modelling.

Australasian Survey of Student Engagement (AUSSE) Areas measured by the AUSSE The survey instruments used in the AUSSE collect information on around 100 specific learning activities and conditions along with information on individual demographics and educational contexts.The instruments contain items that map onto six student engagement scales: Academic Challenge - the extent to which expectations and assessments challenge students to learn; Active Learning - students' efforts to actively construct knowledge; Student and Staff Interactions - the level and nature of students' contact and interaction with teaching staff; Enriching Educational Experiences - students' participation in broadening educational activities; Supportive Learning Environment - students' feelings of support within the university community; and Work Integrated Learning - integration of employment-focused work experiences into study. The instruments also contain items that map onto seven outcome measures. Average overall grade is captured in a single item, and the other six are composite measures which reflect responses to several items: Higher-Order Thinking - participation in higher-order forms of thinking; General Learning Outcomes - development of general competencies; General Development Outcomes - development of general forms of individual and social development; Career Readiness - preparation for participation in the professional workforce; Average Overall Grade - average overall grade so far in course; Departure Intention - non-graduating students' intentions on not returning to study in the following year; and Overall Satisfaction - students' overall satisfaction with their educational experience.