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Another compelling batch of data released over the weekend concerns the contribution of non-PC devices (smartphones and tablets) to Black Friday sales. IBM reported a marked increase in mobile shopping: Mobile traffic increased to 14.3 percent  . . . compared to 5.6 percent in 2010 Sales on mobile devices surged to 9.8 percent from 3.2 percent year over year Mobile shopping was led by Apple, with the iPhone and iPad ranking one and two for consumers shopping on mobile devices . . . Android came in third at 4.1 percent. Shoppers using the iPad led to more retail purchases more often per visit than other mobile devices with conversion rates reaching 4.6 percent compared to 2.8 percent for overall mobile devices

Social Intent vs. Search Intent More importantly, Facebook ads not only fail to gauge what a user's current intent might be, but they fail to acknowledge what Facebook know a user's intent is. Essentially, most Facebook users log on to socialize, not buy. In this respect, Facebook ads can make you look a lot like the guy who goes around a cocktail party trying to sell insurance. Social intent is probably one of the main reasons that Facebook's average CPM ranges somewhere between 13 and 53 percent below the industry standard. Indeed, as ClickZ reported, Facebook ads get half the clicks of network banners and the average click-through rate (CTR) for Facebook ads in 2009 was 0.063 percent and 0.051 percent in 2010. Conversely, the average CTR on AdWords is around 2 percent. That's 20 times the industry standard and almost 40 times that for Facebook ads. This is probably because many search sessions revolve specifically around making a purchasing decision -- maybe not buying right then and there, but deciding how the user will buy when they're ready. And when they are ready, there's a decent chance they'll return to Google to recall that product or purchasing decision they arrived at during previous sessions. Context is Everything Given Facebook's position in the marketplace, this isn't to say that Facebook ads should be ignored by marketers. Indeed, Facebook has become such mainstream channel, that it can't be ignored by certain advertisers. As this Webtrends study points out: ... industries that are fun to discuss with our network are seeing higher CTR. ... Brands that are social get a higher CTR, which translates into better engagement metrics: Post Quality Score, EdgeRank, Feedback Rate, and others. In turn, Facebook rewards such behavior with a lower cost-per-click and greater visibility in the News Feed. It's the marketers and/or campaigns that are driven by results, however, that should think twice before investing too much into Facebook -- especially if

Does ad position effect conversion rates?

Nothing too new here, but always good to be reminded, given how important landing pages are

How to Build a Robust Social Presence Get your basic data out there. For many professionals, the core of your social presence probably involves one or more of these: LinkedIn, Facebook, and Twitter. Each of these can be set up in less than five minutes and costs you nothing. Before jumping in, a few tips are in order: * When creating your profile, be sure to include a nice photo, and follow the steps suggested at each site to complete as much of your profile as you can. When you're considering adding, following, or contacting someone, think about the impact of missing or otherwise insufficient information. Business networking should not feel like you're living in a mystery novel. None of us has time for that, so think about the people who are looking at you. Make it easy for them to understand who are and what you do. * Thoughtfully add people to your network. I overheard someone on a plane last week saying "I have over a thousand people in my personal network but have no idea who most of them are." If the people in your network lack credibility, what's that say about you? These are your "friends," right? * On LinkedIn, seek out recommendations, but only from people who are qualified to give them. Five hundred professional connections without a single recommendation sends an unfortunate message. Likewise, a recommendation that starts out "I've never actually worked with Dave, but..." is useless, and detracts from social capital and personal credibility. * Participate. Leverage your ability to add or become friends, to post, and to comment to your advantage. Talk about your business, about news that relates to you or your profession, about things that are of interest to your audience. Do not shill or spam. * Be careful with questions like "What are you doing right now?" This common question -- in the context of business -- is a thought-starter, not a literal interrogative. The best response is less along the lines of "ea