Too lame, not enough game: Why marketers are failing at gamification | The Drum - 0 views
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games are fun and motivating;
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making our system more game-like will make it more fun and motivating”
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1) determine business objectives; 2) translate objectives into desired customer behavior; 3) assign points to desired behaviors; 4) assign (primarily extrinsic) rewards to points; 5) polish it off with some virtual trophies, a leaderboard and social media integration.
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