Group items tagged

Emenac has contributed greatly against the uncontrollable spread of Dengue fever in Pakistan and continues to serve for this matter. Its Social Participation Department has been actively running campaigns for aid and awareness and has once again, come out to lend its services. Natural disasters, crises and outbreaks of epidemics can strike any nation at any time and whenever any such thing has been faced by Pakistan, Emenac has always been at the forefront in helping out those in problem. The spread of dengue fever is one of the worst things that Pakistan could ever face. Each year in the summers, when mosquitoes in this third world country are almost everywhere, hundreds of people die of dengue and according to a few studies; the intensity of this fever is increasing year by year. By far, no successful solution has been invented for this epidemic but whatever the sprays are available, Emenac has worked a great deal in covering as many areas with them as possible.

Long Island, United States: Congressman Tim Bishop has passed a bill that would put a ban on USAID to use funds from American taxpayers for the development of students and jobseekers in other parts of the world such as the Philippines and Sri Lanka.

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

When it comes to workspaces, it is a point of no surprise that at some time and somewhere, a conflict is going on. Be it a high rate of competition or professional jealousies, a conflict can occur in workspaces at any time and in any way. It is however, not necessary that the conflict is a physical one or is evident in a rash manner but can also be silent. Also, it can exist between anyone from two or more than two people to different departments. When it comes to the relationships between the bosses and the managers and their employees, a conflict is most likely to be there. However, it is not necessary that the employees always show it off whereas in the case of employee to employee conflict, signs of a conflict could be shown. In order to be able to tackle a conflict within a workspace, one has to know what a conflict exactly is.

If you're ready to take your telecom business into the future, an OCS is the core of any telecom billing operations. But when you look for an OCS, you will discover that there are many choices out there. So we have provided with you some important things to look for when you want to choose the right online charging system for you and for your company.

Exceptional customer service should be a part of any and every service provided or item sold. That being said, not all service providers focus so heavily on the customer care side of things. With potential risks such as call, text message, and data session failure, you'll need near instant responses from your online charging provider. You need a provider that puts your customers first with friendly representatives and by adhering to clearly defined SLA's.

Major telecom operators have found a solution to these problems in the form of a magic wand that goes by the name of Online Charging System (OCS). This amazing yet under-utilized software can handle subscribers' account balance and perform a number of operations without breaking a sweat.

Core telecom operations are complex. Even more complex are the operations related with billing and tracking of day-to-day customer interactions with the system. Given the requirements of modern-day customers, the challenges a telecom entrepreneur faces are immense and it is tough to streamline the workflow by employing basic methods.

Core telecom operations are complex. Even more complex are the operations related with billing and tracking of day-to-day customer interactions with the system.

If your MNVO wants to have any chance of success, you need to have an excellent OCS to charge your customers accurately and regularly. One of the biggest hurdles that MNVOs face is the fact that they are constantly having to prove their worth. People are still used to working with bigger telecom companies and might be suspicious of an MNVO. Those of us who operate in the space understand that MNVOs are the wave of the future, but some of your customers are still skeptical. That's why it's so important to make sure that your billing is on point. Otherwise, you'll look like an amateur and run the risk of losing customers!

We offer completely scalable order taking services that can be scaled exactly as per the requirements of businesses. Our services are operational 24x7, so that your customers can make an order at any time they want.

We ensure at all times that your brand is projected in the best light by answering every query and solving every problem of your customers. Our operations are flexible and completely scalable, which means you can increase or decrease the number of agents handling your customers' calls at any time you want.

For any business, the importance of technical support is unexplainable. Without this service, modern-day businesses would most likely, not be able to survive. This is because of the simple reason that today, technology and its related hardware and software is in wide use everywhere. Therefore, the problems that such commodities encounter are also very common and when it comes to the possessions of a business, fixing the problems is immensely important. With problems unsolved, not only the performances might fall but also restrictions might arise and the customers might not get satisfactory results. This can lead to disastrous results. In order to avoid such situations, it is important for business owners to know the areas where the need for technical support might arise and they might wish to have one outsourced.

In any firm or business, one thing that is unavoidable today is the occurrence and recurrence of technical and IT related issues. At times, these issues are simple and solved with whatever the little knowledge the employees of the firm have but very often, they become large, serious or crucial enough not to be played around or experimented with. Or else, things might only worsen. In such cases, what is needed is help desk support. Since the use of technology has become a core value of almost every kind of business in modern times, occurrence of problems with the machinery, systems, tools and gadgetry is inevitable.

Being a client to a web designer is not so uncommon, especially if one is a business owner. For whatever purpose the website has to be designed for, the website designer hired must have some qualities that define a good designer. While any designer who has studied art and design from a good art university and is running a well advertised studio would be sure of having good know-how of making a website but these qualities reassure that the designer is not designerly just in deed but also in practicality.

Yes, it is really difficult to capture your readers' attraction and make them happy with your marketing emails, when there are lots of spam and junk emails. All you can do is, craft your email which attain your reader's attraction and stay in their inboxes. There are many things need to be considered while creating an email, like; subject, body layout, unsubscribe option, etc. It is assumed that most of the emails are sent with at least one fetal error. These blunders can devalue any of your valuable messages. However; if you keep certain things in your mind or make a checklist to remind you the thing must need to be considered before you hit "Send". Let's discuss and make some points to have for reference when creating an email, especially for marketing.

The human resource department is one of the most important departments of any organization and a company without this department is like a country without a constitution. No matter how many managers are kept, if there is no human resource management, a business cannot run successful. The human resource manager(s) play a pivotal role in keeping many important subjects going smoothly and if this management is not there, things can take the wrong turn. Human resource is all about managing the people associated with the business and since it is the employees whose performance takes a business towards failure or success, managing them is quite essential. From recruitment and selection to performance, payroll and training, everything is handled by the human resource managers.

For any contact center, it is immensely important to look up to the issues of the agents. Call and contact centers work day and night to solve the issues of the customers and callers but what goes inside the vicinity of the call center often goes unnoticed. The managers only notice their agents going for longer and longer bathroom breaks and more often than before but they never care to find out why. Now, this is something very important as keeping the manager-agent relationship healthy is something that has to be taken good care of because this is what makes up for a professional working environment and hence, contributes to the success of a business.