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Contents contributed and discussions participated by Pedro Gonçalves

Pedro Gonçalves

BBC News - E-diplomacy: Foreign policy in 140 characters - 0 views

  • The acknowledged leader in this field is the US State Department, which now boasts more than 150 full-time social media employees working across 25 different offices. It uses familiar sites like YouTube, Facebook and Twitter, as well as local equivalents, such as VKontakte in Russia. Ambassadors and other State Department employees are encouraged to establish an online presence.
  • "The State Department is really creating what is effectively a media empire that could soon be the digital equivalent of old school international broadcasters like the BBC," he says. "But they not only see it as part of a broadcasting strategy, they are looking at the wider potential." Social media acts like an early warning system of emerging social and political movements, he says. It is also a way of reaching online opinion formers, and a means of correcting misinformation very quickly.
  • The State Department now has an internal version of Wikipedia called Diplopedia, which has more than 14,000 entries. To encourage internal networking, there is also an equivalent of Facebook called Corridor - in the look and feel, the two are strikingly similar - which has over 6,500 members.
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  • e-diplomacy is the talk of foreign ministries the world over, as foreign affairs is increasingly conducted in 140 characters or less.
Pedro Gonçalves

BBC News - Top US universities put their reputations online - 0 views

  • Harvard and the Massachusetts Institute of Technology have formed a $60m (£38m) alliance to launch edX, a platform to deliver courses online - with the modest ambition of "revolutionising education around the world".
  • With roots in Silicon Valley, Stanford academics have set up another online platform, Coursera, which will provide courses from Stanford and Princeton and other leading US institutions.
  • The first online course from MITx earlier this year had more students than the entire number of living students who have graduated from the university.
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  • In fact, it isn't far from the total of all the students who have ever been there since the 19th Century.
  • Daphne Koller, co-founder of Coursera, says the expansion of online courses will raise difficult questions about what mainstream universities offer for such high fees.
  • if the content of university courses becomes freely available, what is it that students are paying for? Is it the interactions with staff? Or is it the time with other students? Is it something to put on a CV? "This is causing universities to rethink their value to students," says Professor Koller, who is from Stanford University's computer science department. The most prestigious universities are always going to have enough demand for places - but the emergence of high-quality online courses could be tougher for middle-ranking institutions. Why would you pay high fees to sit through a mediocre lecture, when you could go online and watch world experts at another university, even if it's in another country? "The universities in the middle will really have to think about their proposition," she says.
Pedro Gonçalves

Digital Life Project Analyzes Global Online Behavior - PSFK - 0 views

  • Growth in social networking fueled by mobile: Mobile users spend on average 3.1 hours per week on social networking sites, vs. 2.2 hours on email. Furthermore, consumers expect their use of social networking on mobiles to increase more than through PC.
Pedro Gonçalves

7 Ways to Drive More Blog Traffic Using LinkedIn | Social Media Examiner - 0 views

  • Examples of LinkedIn activities that will get visibility:Update your profilePost a status updateParticipate in a group discussionComment on someone else’s status updatePost to your LinkedIn company pageAnswer questions in LinkedIn Answers
Pedro Gonçalves

Analyst: Twitter Passed 500M Users In June 2012, 140M Of Them In US; Jakarta 'Biggest T... - 0 views

  • As with social networking site Facebook, it’s all about the developing world for growth right now. Brazil was the fastest-growing country, and it now has 41.2 million users, up from 33.3 million in January.
  • That’s only 8% of all users, however, and 6.6% of tweets (meaning they are less active than their numbers would suggest).
  • Brazil usurped Japan as the second-largest country after the U.S. in terms of profiles but it is the most engaged. It represents 10.6% of all tweets but only 6.7% of users. Japanese after English is the second-most popular language.
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  • Other trending nations include Indonesia, which has 29.4 million profiles and the most active Twitter city, Jakarta
Pedro Gonçalves

5 Ways To Build Brands In The Post-digital World | Co.Create: Creativity \ Culture \ Co... - 0 views

  • More than two-thirds of global consumers, young and old alike, seek online reviews or recommendations from others. And we’ve all been put off a product or service by a lone bad review. A fluid and uncertain market is the new normal, which means traditional marketing strategies are no longer effective. In this world, responsiveness trumps efficiency. The ability to engage with customers one-on-one, particularly after purchase, is vital to long-term business success. Doing this adds value, generates revenue and--most importantly--builds customer loyalty.
  • Every aspect of your business, across all departments, experiences, environments and communications (‘touchpoints’ as we call them at Interbrand), should feel the same. Think of Disney’s commitment to magic, Apple’s to humanizing technology or BMW’s to driving experience.
  • Brands create value and drive business success. And you need to use digital to make this happen.
Pedro Gonçalves

This is Your Brain On Boarding: How to Turn Visitors Into Users | Nir and Far - 0 views

  • Since a user’s first awareness of a product depends on an external trigger, such as a call-to-action in an email, a link on a social media site, paid advertising, or a word-of-mouth recommendation, the message must be consistent. “People need to talk about your product the same way, each and every time,” Elman says.
  • To be most effective, the articulation of what the product is for should connect to when the product should be used. In other words, inception is about attaching your product to a moment in the user’s life.
  • The best triggers are those that attach to frequent behaviors. Attaching a new action to a current behavior is much easier than attempting to create a new set of actions from thin air. Habits are like the layers of a pearl. The grain of sand at the center is the pre-existing behavior, which provides the base for new routines to attach to.
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  • Research by Dr. BJ Fogg at Stanford’s Persuasive Technology Lab indicates that reducing the effort involved in completing an action increases the likelihood of that behavior. Simplifying the experience is key.
  • Among the most powerful methods for increasing the probability of a behavior is providing rewards on a variable ratio. In other words, when the behavior produces varying amounts of benefit, the user increases the action. Variable rewards can be found at the core of all sorts of addictive behaviors.
  • Many companies are afraid to ask the user to do work. They follow the mantra that good design should get out of the user’s way, but they often take it too far and forget that asking the user to do some work can be a very good thing. In fact, exerting effort makes people value outcomes more highly
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