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Recent research suggests that emotions hold the secret to viral web content. Articles, posts, or videos that evoke positive emotions have greater viral potential than something that evokes negative feelings, but both do a better job recruiting clicks than neutral content. The finer details tell a similar story: triggering high-arousal emotions, such as anger or humor, is a surer path to click gold than triggering low-arousal ones, such as contentment or sadness.

positive emotions best negative ones, any emotion bests none at all.

content evoking high-arousal emotions (in this case, awe, anger, and anxiety, emotions that tend to whip us into action) went viral more often than articles evoking a low-arousal emotion (sadness, an emotion that often leaves us subdued).

The impact of social media is harder to measure than, say, the effectiveness of banner ads, because social media are often used to build brand loyalty. A person may see an ad or promoted social media message but choose not to click through, then search for the product later, and finally make a purchase on a third, fourth or fifth visit to the company's website. While social media didn't have a direct hand in the click-through and sale, it did have a hand in how the brand made a conversion.

Too many brands - GM included - rely on likes (which can be artificially inflated) and direct click-throughs (which don't always result in sales). And while the industry is making strides to help brands better measure what they get for their social media buck, there is still a ways to go, Chou said. Social marketing by brands "is just terrible right now," he observed. "I can't tell you exactly what it should be, but I can tell you it sucks right now. People just shout."

Right now, marketers can’t easily measure a follower who doesn’t click on links or interact directly with a brand’s Facebook page or Twitter feed. That will change as social media tracking gets better.

Ever heard of the Temporo-Parietal Junction? No, it's not a train station, nor is it a 60's-style rock group. The TPJ, as it's also known, is the area of the brain that gets activated when we're thinking about how to share something and who to share it with. If you want to make something go viral on Facebook or Twitter, in other words, the TPJ is where you want to hit — because it lights up like a Christmas tree before we even know we're going to share something. The more activated it is, the more persuasive the share. And it doesn't necessarily have anything to do with what we think is cool ourselves.

You might expect people to be most enthusiastic and opinionated about ideas that they themselves are excited about, but this research suggests that's not the whole story. "Thinking about what appeals to others may be even more important."

you know that feeling you get when you see something on Facebook that you have to share with a specific friend? That moment when you get an image of how they're going to react when they see that news story or this kitten? That, apparently, is your TPJ working overtime.

Facebook's Newsfeed algorithm, formerly called EdgeRank

It's becoming apparent that there's a still a misconception in some circles around the idea that Facebook is an agnostic platform—akin to a public plaza—that doesn't systematically curate the user experience. Indeed, it's become safe to say that the Menlo Park, Calif.-based digital giant is tweaking its algorithm to highlight content in a fashion that's not unlike a newspaper or magazine's online presence.

just as Google has reworked its search algorithm over the years to the chagrin of SEO marketers, Facebook's maneuvers are now making publishers rethink their Newsfeed strategies. Whether more ad spend is the result of this thought process remains to be seen.

In today’s world of growth hacking and viral marketing, we have taken social to mean acquiring likes and followers so that we can post a photo to Facebook or a quip to Twitter. Most often we forget the forgotten half of being social: intimate conversation. Since we tend to communicate intimately (email, conversations, etc.) much more than we post to Facebook, it’s shocking that most products and brands are missing such a core growth channel to achieve success.

Broadcast conversations are effectively humblebrags that we cleverly disguise into brief snippets of content that make people want to feel more connected to us. These are things like, “the Salvador Dali exhibit at MOMA was INCREDIBLE,” “time to buy Apple stock… the iPhone 5 is amazing!!!!!” and “loving my new outfit!!!!” The everybody-look-at-me nature of these conversations inspires people to either feel connected with that person’s tastes or continuing a desire for future shared experiences.

Rando only launched in March but the anti-social photo-sharing app that deliberately eschews the standard social network clutter of likes and comments and connections – simply letting users share random photos with random strangers and get random snaps in return — has blasted past five million photo shares after a little over two months in the wild. It is now averaging around 200,000 shares per day, says its creator ustwo.

For half that time Rando was iOS only, with its Android app not launching til April. Platform spread aside, the huge point here is that Rando has ditched all the self-congratulatory, endorphin-boosting hooks that apparently keep people tethered to their social networks. Yet managed to grow regardless. As Rando’s tagline pithily put it: ‘You have no friends’. The photos you share here will never be liked, never be favourited, and if they are shared outside Rando to other social networks, a feature Rando most definitely does not enable within its app, you likely won’t ever know anything about it. It’s a very rare digital social blackhole — but one that’s proving surprisingly popular (and all without any embedded social shares to grow virally), even while it’s refreshingly ego-free

factor in the rumblings about teens’ declining interest in traditional social networks and Rando could be something of a canary in the social networking coalmine, picking up subtle traces of Facebook fatigue, and identifying a growing appetite among mobile owners at least to take back some control and reintroduce a little private space by slamming shut those social doors. The rise of mobile messaging apps is another key trend to factor in here, apps which put private communication first, and social comms as a secondary add on. Certain age groups’ attention is arguably increasingly shifting to these more contained communications mediums — channels which offer both private and public comms within the one app, as Facebook does, but which aren’t centrally focused on publicly broadcast personal content. Rather they put the intimacy of one-to-one messaging at their core. Some, like China’s WeChat, even include serendipitous discovery features that are similar to Rando — like its Drift Bottle stranger messaging feature. 

Of the 10,600+ brands we examine on a daily basis (see optimalsocial.com/portfolios for more on these across 100 sectors), we see about 2,400 (just less than 25%) have a tumblr presence.

25% of these are mostly empty and many appear to be brands squatting on their own names and planning to get to it later when they have time, perhaps. About 588 of these brand pages have fewer than 10 items of lifetime activity. Some brands like Pepsi are quite active, though the activity levels ebb and flow quite a bit, but others are far less so. The mean number of total engagements per brand on tumblr is 224 but the median is just two. Tumblr hasn’t yet figured out how to get users to engage with brands, yet, and it doesn’t seem that users are falling over themselves to engage with brands.

Tumblr’s content distribution model still needs to be sorted out, in order for brands to truly achieve viral distribution and authentic connections with consumers

Unruly Media's research reveals that branded Vines (see Doritos example below) are shared four times as often as branded Internet videos. What's more, Unruly found that five Vines are shared every second on Twitter—so the non-advertising world apparently digs the six-second videos, too.

4 percent of the top 100 shared Vines were made by brands. Comparatively, according to the New York-based firm, only 1 percent of Top 100 viral online videos were the work of brands.

Vines are tweeted more during the weekend than all of the weekdays combined. Also, between 10 a.m. and 11 a.m ET is when Vine activity peaks.

Facebook Exchange retargeting ads that appear within News Feed deliver an average increase in ROI of 197 percent compared to FBX ads on the right hand side of Facebook.com, according to an early study by Nanigans.

Sponsored Stories and Page Post Ads in the feed can have 10 to 20 times higher clickthrough rates than sidebar ads.

an average 17.1 times higher CTRs and 51 percent lower CPCs for FBX in News Feed versus in sidebar. As mentioned, ROI was 197 percent higher as a result.

We uploaded over half a million variations of Harlem Shake to YouTube in the past few months. Google searches for Cat GIFs hit an all-time high last month.

The research showed us that far from distracting us from more serious things, these viral pictures, videos, and memes reconnect us to an essential part of ourselves. And by understanding what’s at the root of our obsession with the visual web, brands can create the kind of content that resonates in today’s culture.

It may seem that all we’re doing is just capturing every mundane moment. But look closely. These everyday moments are shot, displayed, and juxtaposed in a way that offers us a new perspective. And then all of a sudden these everyday moments, places, and things look . . . fascinating.

Facebook's News Feed algorithm gives up to 1,300 percent more weight to shares than likes when it comes to what’s shown near the top of a user’s feed, affecting a promotion’s viral performance, said Dennis Yu, CEO of social media insights firm BlitzMetrics.

"Brands should focus on storytelling to create real engagement."

Storytelling plays a similar role today. It is one of the world’s most powerful tools for achieving astonishing results

a force for turning dreams into goals and then into results

Authenticity, as noted above, is a crucial quality of the storyteller. He must be congruent with his story—his tongue, feet, and wallet must move in the same direction

“social media” refers not to platforms, but to what those applications enable: social interaction.

Instead of touting Twitter in general, instead emphasize the importance of reaching new and savvy stakeholders using the platform. Instead of evangelizing for a blog, show how blogging can generate leads. Instead of pointing to videos gone viral, explore video tools that will help your client develop a brand identity.

Earlier this month, Facebook noted that pages could see a decrease in organic reach as a result of News Feed algorithm tweaks that favor newsworthy posts. However, many marketers and Facebook page admins are reporting that they’re seeing an extreme drop in organic reach — as much as 44 percent in some cases — and it has been going on for months.

Komfo, a social marketing firm, studied fan penetration among 5,000 Facebook pages of various sizes from August through November with the following findings: 42% decrease in fan penetration 31% increase in viral amplification 28% increase in clickthrough rate (CTR)

In Komfo we do not doubt that the survey shows that there is no “free lunch” on Facebook anymore, and companies have to start investing in Facebook advertising if they want to reach the right audience with their content. However, it also shows that the Facebook’s algorithms, that control what we see in our newsfeed, have been improved. Facebook has become better at showing a page’s content to the most engaged users. Jim Tobin, President of Ignite Social Media, also saw significant drops in organic reach. In a study of 689 posts of 21 large brand pages found that in the week of Facebook’s announcement, organic reach dipped an average of 44 percent. Tobin pointed out that the previously accepted reach percentage of 16 percent can now be as low as 3 percent.