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Pedro Gonçalves

Google Is Turning Search Into The Planet's Biggest Anticipatory System - ReadWrite - 0 views

  • the goal was to introduce "conversational search." To have a conversation, you need a conversational partner.
Pedro Gonçalves

Mobile To Drive 50 Percent Of Google Paid Search Clicks By End Of 2015 [Study] - 0 views

  • In 2013, 19 percent of Google’s ad revenue came from mobile search ads, and it’s expected to rise to 30 percent over the next 3 years, according to eMarketer.
  • the company projects that mobile devices will account for 50 percent of all paid search clicks on Google in the United States by December 2015. Last year in the US, the share of paid search clicks from mobile devices rose from 21.8 percent in January to 34.2 percent in December. Paid search clicks from smartphones almost doubled throughout 2013.
  • In the US, conversion rates on tablets rose above desktop for the first time. Smartphone conversion rate still lags at 4.4% compared to 5.3 percent on desktop and 5.5 percent on tablets.
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  • On average, mobile click-through rates (CTR) are higher than on tablets and desktops.
  • The average CTR on smartphones was 3.75 percent in 2013, compared to 2.70 percent on tablets and 2.29 percent on computers.
  • Across all devices, however, average CTR is fairly stable when looking at ad positions 1 to 5. Click-through rates plummet nearly 50 percent on every device after position 2.
Pedro Gonçalves

12 Best Practices For Media Companies' Facebook Pages - AllFacebook - 0 views

  • Share breaking news updates: Lavrusik and Hershkowitz said posts that included the terms “breaking” or “breaking news” saw engagement 57 percent higher than non-breaking news posts
  • Use a conversational tone and include analysis: Posts with a personal tone or clever language saw engagement of 120 percent above the average, and posts with analysis received 20 percent more referral clicks.
  • Start conversations by asking questions and responding: Posts with prompts for conversation of questions saw engagement 70 percent above the average
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  • Share stories visually with photos and videos to grab users’ attention: Posts with photos receive 50 percent more likes.
  • Page targeting enables page admins to publish stories into the News Feeds of audiences who are going to be most interested in the content, without inundating those who may not.
  • Use engaging thumbnails for link stories: Links with thumbnails received 65 percent more likes and 50 percent more comments.
  • Vary your post type — users don’t engage the same way with every post: Mix it up between status updates, links, polls, and photos.
  • Optimize your page for Graph Search and mobile: Ensure that your page description is complete and up-to-date, which will help its performance in Graph Search results, and pin posts to ensure that users see the most important stories on both desktop and mobile.
Pedro Gonçalves

How The Internet Will Tell You What To Eat, Where To Go, And Even Who To Date - ReadWrite - 0 views

  • anticipatory systems. 
  • Increasingly, rather than waiting for us to tell them what we want, in the form of a search query or command, they'll prompt us with suggestions.
  • Here's a simple definition of anticipatory systems. Think of them as artificially intelligent services that are aware of external context — including ambient inputs like time of day, social connections, upcoming meetings, local weather, traffic and more.
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  • all of the trends we're kind of bored with now — social, local, mobile, big data — have laid the groundwork for the realization of anticipatory systems' promise.
  • Foursquare, for example, has been collecting years of data about where people are and what places they're interested in — not just their explicit check-ins, but their local searches, tips and likes. So far, that's allowed Foursquare to offer personalized recommendations. But now the company is taking the next step into anticipating users' needs, Foursquare's head of search, Andrew Hogue, told Fast Company. Hogue gave the example of giving users recommendations for lunch spots at 11 a.m., rather than requiring users to type "lunch" into a search.
  • calendars are a perpetual act of optimism, subject to real-time revision by factors we can manage — like self-discipline — and factors we can't, like traffic and transit delays.
Pedro Gonçalves

Google Wants To Build The Ultimate Personal Assistant | TechCrunch - 0 views

  • The next generation of search, he said, is all about making “all your tasks as you go through the day simpler and quicker.” That also means that in a large number of cases, you will interact with Google on something that may not even have a screen. The car, he believes, is prime real estate for the Google Search of the future, where you simply interact with the search engine and then engage in a conversation with Google. The living room, too, he believes is a place where Google should just work. That may be on a large screen, but maybe also just through microphones and speakers that wait for your “ok Google” command.
Pedro Gonçalves

The Basics Of Neuromarketing | Fast Company - 0 views

  • Gone are the days when you could stuff your website with low-quality articles packed with the right keywords or link spam exchanges to boost your Google rankings. Today the game is all about quality--content that’s authentic, informative, and, most of all, attractive to your intended audience. In short, we need to stop thinking about SEO as “search engine optimization” and more as “social engagement optimization,” as Greg Henderson at SEO Desk put it.
  • Our brains are getting inundated with messages all day long--so they respond well to pitches that are short and sweet. Short impactful statements on the homepage can do the job a whole lot better than huge blocks of copy that overexplain what you’re all about.
  • focus on quick ways to sum up how your product or service can change the customer’s life for the better.
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  • What our eyes see connects directly with the unconscious parts of the brain that marketers want to reach; that means you want to make your points (and your website design) as visual as possible. Photos and pictures are a great way to sell concepts quickly and directly in a brain-pleasing way. And, by the way, facial expressions are great to use--our noggins immediately identify with them.
  • The brain notices how you begin and how you end more than what you’re saying in the middle, so you want to make sure that your site (and your content) has an attention-getting open and a close that really makes your case in dramatic fashion.
  • If you’re too clever or too abstract, our brains are going to want to move on (unless it’s something we really want to figure out, which isn’t usually the case with marketing). Make sure your content is written clearly in language everyone can understand (unless you’re serving a niche audience that expects more technical or sophisticated language).
  • Emotion hits our underground intellect more powerfully than the most effectively worded argument. It makes whatever the message is more memorable as well. Go beyond facts to make your customers feel.
  • By working towards more actual social engagement opportunities with our website visitors, instead of just artificially boosting traffic, we also increase our odds for creating conversations, conversions, and long-term clients.
Pedro Gonçalves

If Online Ad Targeting Works, Does More Targeting Work Better? - 0 views

  • brands will be able to use historical affinity behavior of consumers to target more precisely than ever before. It’s clear that the database of affinity is a prize of gigantic proportion, and ultimately, Nate concludes that Google will end up the winner in that battle because they have the broadest data to draw upon and best chance of making sense of it.
  • not long ago, I bought a pair of jeans online from Bonobos. A little while later, I was shown an ad for Bonobos in my Facebook feed. I was perplexed by the timing of it, until I read an article that described brands’ practice of providing Facebook with customer email addresses that were then mapped to Facebook logins so that targeted ads could be shown to brand customers. This is technically more targeted, but I responded negatively since I had never opted into their feed. I think the question this raises is this: when it comes to targeting, is there a point of diminishing returns? Maybe there is such a thing as just enough targeting and no more.
  • In search, I am in research mode: in entering a query into the search box, I am announcing my intent to accept “bids” for my attention from all takers, and I’m prepared to act upon the provider of the best information in the search results to that query. In social, I am in a very different state of mind. I expect content from my closed network, and unless I have invited a brand in by Liking or following them, their presence is very much viewed as an uninvited intrusion. It’s the loud, slightly drunk guy at the party that keeps interrupting your conversation with the interesting guy/gal.
Pedro Gonçalves

Why You Should Never Pay For Online Reputation Defense - 0 views

  • the best approach may be to get your fans to support your reputation for you.
  • Reputation defenders will do anything from passively monitoring social media to creating paid, positive reviews in order to counteract negative posts - and dominate the first page of search results. (For more insight on how the process works, see Brian Proffitt's post: Inside The Mysterious World Of Reputation Management.)
  • Wyer's advice for businesses looking at negative reviews is to stay positive. In almost every instance, an aggressive rebuttal will look defensive. “Our experience is that, in most cases, this approach only antagonizes the attacker and this, in fact, can escalate the online conversation, accusations and attacks.”
Pedro Gonçalves

"Google Now" Knows More About You Than Your Family Does - Are You OK With That? - ReadW... - 0 views

  • Google Now aggregates the information Google already collects about you on a daily basis: accessing your email, your calendar, your contacts, your text messages, your location, your shopping habits, your payment history, as well as your choices in music, movies and books. It can even scan your photos and automatically identify them based on their subject, not just the file name
  • Google already knows where you live, for example, and constantly plots out the time it will take to return home. Google even knows your favorite routes to work and can suggest alternatives based on congestion. And it will figure out your favorite sports teams by the number of times you ask about them, without you ever having to explicitly identify them. Google’s recommendation engine, meanwhile, uses the information to suggest new content to purchase.
  • Google Now tries to proactively provide information via “cards,” or vertical tabs, that present information it thinks you might want. For example, if you’ve entered a home location via Google Maps, a card will constantly update with the estimated time to drive home.
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  • At present, Google Now’s cards are actually quite limited, covering only: Local weather - for both your current location and your work location Local traffic information - including to your “next likely destination” Public transit information - when you’re near a transit stop, it tells you what bus or train will come next Your next appointment - and how long it will take you to get there Airline flight information - including delays and how long it will take you to get to the airport Sports results - for your favorite teams in real time Information about nearby places - bars, restaurants and other attractions Translation services and currency conversion rates - when it nows you’re in a foreign country Time at home - when you’re in a different time zone
  • The advantages of the Google ecosystem boil down to one term: convenience. Are the results and help you get from Google Now worth sharing the deeply personal information involved? That’s a personal question for each user of devices with Android 4.1, but it’s important to remember that Google still collects all this information whether or not you use Google Now. It’s just that the new service makes it impossible to ignore just how much the company knows about you.
Pedro Gonçalves

The Rise Of Visual Social Media | Fast Company - 0 views

  • "Blogs were one of the earliest forms of social networking where people were writing 1,000 words," says Dr. William J. Ward, Social Media professor at Syracuse University. "When we moved to status updates on Facebook, our posts became shorter. Then micro-blogs like Twitter came along and shortened our updates to 140 characters. Now we are even skipping words altogether and moving towards more visual communication with social-sharing sites like Pinterest."
  • This trend toward the visual is also influenced by the shifting habits of technology users. As more people engage with social media via smartphones, they're discovering that taking a picture "on the go" using a high-resolution phone is much less tedious than typing out a status update on a two-inch keyboard.
  • "The need for publishers to get to the point quicker than ever came about as humans became more pressed for time and content became more infinite. For publishers, it was evolve or risk losing their audience, and the only thing shorter than a tweet or post is a picture."
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  • A 2012 study by ROI Research found that when users engage with friends on social media sites, it's the pictures they took that are enjoyed the most. Forty-four percent of respondents are more likely to engage with brands if they post pictures than any other media
  • Search engines now rank content based on social conversations and sharing, not just websites alone.
Pedro Gonçalves

Making the Most of Social Media Analytics - 0 views

  • The impact of social media is harder to measure than, say, the effectiveness of banner ads, because social media are often used to build brand loyalty. A person may see an ad or promoted social media message but choose not to click through, then search for the product later, and finally make a purchase on a third, fourth or fifth visit to the company's website. While social media didn't have a direct hand in the click-through and sale, it did have a hand in how the brand made a conversion.
  • Too many brands - GM included - rely on likes (which can be artificially inflated) and direct click-throughs (which don't always result in sales). And while the industry is making strides to help brands better measure what they get for their social media buck, there is still a ways to go, Chou said. Social marketing by brands "is just terrible right now," he observed. "I can't tell you exactly what it should be, but I can tell you it sucks right now. People just shout."
  • Right now, marketers can’t easily measure a follower who doesn’t click on links or interact directly with a brand’s Facebook page or Twitter feed. That will change as social media tracking gets better.
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  • Chou calls the number of followers a “vanity metric” that doesn’t say much about how effective a social campaign is. Marketers can, after all, pay for followers. For now, the best way to measure the effectiveness of a social media campaign is to figure out which messages posted to Facebook, Twitter and other sites result in the highest levels of interaction.
  • A message that does not work is more dangerous than a message that doesn’t spur action: It can cause followers to lose interest. “Content turns into spam at some point,” Chou said. “At some point, if I'm posting a ton of crap to any network, someone might choose to unfollow me.”
  • Chou outlined four ways social media managers could measure the effectiveness of their posts: Virality: Good content gets shared. A viral video is cheap to make and can bring your message to new eyeballs. “Other mediums don’t have that,” Chou said.
  • Engagement: The 80/20 rule applies to social media, Chou said: 20% of the people generate 80% of the sharable content. “The more granular you can get... the better understanding you have of what's going on,”
  • Advocacy: Social media lets brands get endorsements from everyday people, so brands should pay attention to posts that get retweeted. “If my friend posts something, it means more to me than if some random brand posts something,” he said. Retention: Every message needs to be measured for its retention value. Every new follower is an additional member of the audience for your next message. 
Pedro Gonçalves

Dick Costolo: How Brands Are Tweeting - PSFK - 0 views

  • The Twitter CEO talked at length on how brands use Twitter for ‘multi-dimensional conversational influence’. He said that Louis Vuitton uses difference accounts for the different levels of staff. There is a consistent tone of voice but they staff can post how they see fit and this brings authenticity. “It’s an explicit mapping of Twitter,” Costolo explained.
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