Contents contributed and discussions participated by william doust - Accelerated Family Learning - Friends of Campaign4 Learning

The $5 Guerrilla User Test « Bumblebee Labs Blog - 0 views

blog.bumblebeelabs.com/the-5-guerrilla-user-test

interview user-testing customer experience

shared by william doust on 31 Mar 10 - Cached

william doust on 31 Mar 10

fab quirkly little tip on getting customer insights. Don't think about the specific context here, but hte general application of the principles. ;-)

<div class="cArrow"> </div><div class="cContentInner">fab quirkly little tip on getting customer insights. Don't think about the specific context here, but hte general application of the principles. ;-)</div>

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How to Film Customer Insights: Camera Operator | Laboratory Frontier - 0 views

labs.artefactgroup.com/...tomer-insights-camera-operator

video customer experience customer video testimonials customer experience on video

shared by william doust on 31 Mar 10 - Cached

- william doust on 31 Mar 10
  
  There's an inspirational link on the page: http://johnnyholland.org/2009/08/12/communicating-ux-through-video-4-probing-research/
  
  <div class="cArrow"> </div><div class="cContentInner">There's an inspirational link on the page: <a href="http://johnnyholland.org/2009/08/12/communicating-ux-through-video-4-probing-research/" rel="nofollow" target="_blank">http://johnnyholland.org/2009/08/12/communicating-ux-through-video-4-probing-research/</a></div>
  
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william doust on 31 Mar 10

customer insights / user insights: filming tips, how to and links ;-) enjoy - also good for testimonials - so you can do funky vids ;-)

<div class="cArrow"> </div><div class="cContentInner">customer insights / user insights: filming tips, how to and links ;-) enjoy - also good for testimonials - so you can do funky vids ;-)</div>

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Getting People to Talk: An Ethnography & Interviewing Primer on Vimeo - 0 views

vimeo.com/1269848

ethnography ethnographic thongraphic primer video vimeo

shared by william doust on 31 Mar 10 - Cached

william doust on 31 Mar 10

Emerging themes - via interviews.

<div class="cArrow"> </div><div class="cContentInner">Emerging themes - via interviews.</div>

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How social is your cause on Vimeo - 0 views

vimeo.com/6517719

socialmedia social video

shared by william doust on 31 Mar 10 - Cached

william doust on 31 Mar 10

fab little video on socialmedia - going where the user is, etc.

<div class="cArrow"> </div><div class="cContentInner">fab little video on socialmedia - going where the user is, etc.</div>

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Ethnography and Design: An Ethnography Primer | Customer Experience Labs - 0 views

www.customer-experience-labs.com/...d-design-an-ethnography-primer

IDEO ethnography ethnographic studies ethnographic primer designing services ict-workshop ict workshop

shared by william doust on 31 Mar 10 - Cached

- william doust on 31 Mar 10
  
  more links to ethnography... BizWeek: http://www.businessweek.com/magazine/content/06_23/b3987083.htm
  
  <div class="cArrow"> </div><div class="cContentInner">more links to ethnography... BizWeek: <a href="http://www.businessweek.com/magazine/content/06_23/b3987083.htm" rel="nofollow" target="_blank">http://www.businessweek.com/magazine/content/06_23/b3987083.htm</a></div>
  
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- william doust on 31 Mar 10
  
  another fab bizweek image - summary: http://www.businessweek.com/magazine/content/06_23/b3987085.htm
  
  <div class="cArrow"> </div><div class="cContentInner">another fab bizweek image - summary: <a href="http://www.businessweek.com/magazine/content/06_23/b3987085.htm" rel="nofollow" target="_blank">http://www.businessweek.com/magazine/content/06_23/b3987085.htm</a></div>
  
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william doust on 31 Mar 10

Exploring how users/customers make meaning of their world and how they attempt to create meaning and identity through artifacts (and their itneraction with these) can deliver much insight - if tapped. Ethnographic studies do this. CLP is instinctively scratching the surface with this. This link takes you to a primer.

<div class="cArrow"> </div><div class="cContentInner">Exploring how users/customers make meaning of their world and how they attempt to create meaning and identity through artifacts (and their itneraction with these) can deliver much insight - if tapped. Ethnographic studies do this. CLP is instinctively scratching the surface with this. This link takes you to a primer.</div>

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940 million social media users in the world at InSites Blog - 0 views

blog.insites.be/?p=1704

socialmedia research

shared by william doust on 31 Mar 10 - Cached

william doust on 31 Mar 10

fantastic bit of research on social media around the world! Looking at trust, credibility and online behaviour. It's free and Fab!!!

<div class="cArrow"> </div><div class="cContentInner">fantastic bit of research on social media around the world! Looking at trust, credibility and online behaviour. It's free and Fab!!!</div>

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3 Questions Your Business Model Must Answer - Management Tip of the Day - March 31, 201... - 0 views

web.hbr.org/...managementtip.php

business model biz model developing trading opportunities trading

shared by william doust on 31 Mar 10 - Cached

Rebuilding Trust at Toyota - Harvard Business IdeaCast - Harvard Business Review - 0 views

blogs.hbr.org/...ebuilding-trust-at-toyota.html

hbr ideacast hbr podcast ideacast trust

shared by william doust on 29 Mar 10 - Cached

What Motivates Us? - Harvard Business IdeaCast - Harvard Business Review - 0 views

blogs.hbr.org/...what-motivates-us.html

hbr ideacast hbr podcast ideacast motivation

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The Right Way to Collaborate (If You Must) - Harvard Business IdeaCast - Harvard Busine... - 0 views

blogs.hbr.org/...ight-way-to-collaborate-i.html

hbr hbr ideacast podcast collaboration ideacast

shared by william doust on 29 Mar 10 - Cached

How Texting is Changing Philanthropy - The Conversation - Harvard Business Review - 0 views

blogs.hbr.org/...exting_is_changing_philan.html

texting fundraising philanthropy comms hbr

shared by william doust on 29 Mar 10 - Cached

william doust on 29 Mar 10

texting and philanthropy

<div class="cArrow"> </div><div class="cContentInner">texting and philanthropy</div>

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The Hidden Bias Of Social Media Sentiment Analysis - Business Exchange - 0 views

bx.businessweek.com/...view

socialmedia monitoring socialmedia

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william doust on 29 Mar 10

socialmedia monitoring insights and review...

<div class="cArrow"> </div><div class="cContentInner">socialmedia monitoring insights and review...</div>

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Flickr Photo Download: Social media and target analysis from a sociographic point of view - 0 views

www.flickr.com/...o

sociographics influencers ict workshop ict-workshop for:elizborg

shared by william doust on 29 Mar 10 - Cached

william doust on 29 Mar 10

check out this visualization

<div class="cArrow"> </div><div class="cContentInner">check out this visualization</div>

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Social media and target analysis from a sociographic point of view - Digital Ingredients - 0 views

blog.digitalingredients.co.uk/...-and-target-analysis-from.html

sociographics influencers ict-workshop ict workshop

shared by william doust on 29 Mar 10 - No Cached

Involving Influencers on Flickr - Photo Sharing! - 0 views

www.flickr.com/...3278504132

influencers visualisation ict-workshop ict workshop

shared by william doust on 29 Mar 10 - Cached

william doust on 29 Mar 10

CLP & Angels have proved an instance where right hand side diagram does not work !!! - hurrah ;-)

<div class="cArrow"> </div><div class="cContentInner">CLP & Angels have proved an instance where right hand side diagram does not work !!! - hurrah ;-)</div>

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Customer & Influencer Research in Social Media - Online Marketing Blog - 0 views

www.toprankblog.com/...influencer-research

ict workshop ict socialmedia customer influence and socialmedia influence customer marketing

shared by william doust on 29 Mar 10 - Cached

- william doust on 29 Mar 10
  
  fab link to blogpost with truck loads of supporting images on social influence and socialmedia: http://bit.ly/DigitalIngreditents_socMedInfluence
  
  <div class="cArrow"> </div><div class="cContentInner">fab link to blogpost with truck loads of supporting images on social influence and socialmedia: <a href="http://bit.ly/DigitalIngreditents_socMedInfluence" rel="nofollow" target="_blank">http://bit.ly/DigitalIngreditents_socMedInfluence</a></div>
  
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Digital Ingredients by Stefano Maggi - 0 views

blog.digitalingredients.co.uk

ict workshop ict socialmedia

shared by william doust on 29 Mar 10 - No Cached

- william doust on 29 Mar 10
  
  There is also a fabbog post that outlines tools to check people's influence & buzz: http://bit.ly/CustomerInfluencerBlog-SocMed
  
  <div class="cArrow"> </div><div class="cContentInner">There is also a fabbog post that outlines tools to check people's influence & buzz: <a href="http://bit.ly/CustomerInfluencerBlog-SocMed" rel="nofollow" target="_blank">http://bit.ly/CustomerInfluencerBlog-SocMed</a></div>
  
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william doust on 29 Mar 10

fab blos realting to social influence on the web and socialmedia ;-)

<div class="cArrow"> </div><div class="cContentInner">fab blos realting to social influence on the web and socialmedia ;-)</div>

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Consumers Open to Marketing Messages on Social Media Sites - Performics Search Engine M... - 0 views

blog.performics.com/...ges-on-social-media-sites.html

socialmedia persuasion buying persuasion to buy via social network marketing on socialmedia marketing on socialnetworks peer influence influence sales consumers marketing socialmedia research

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http://web.fumsi.com/go/article/use/4527 - 0 views

ow.ly/1qQJr

libraries and socialmedia socialmedia social media

shared by william doust on 29 Mar 10 - Cached

nowhere : releasing creative potential - 0 views

www.now-here.com

creative nowhere creativity

shared by william doust on 28 Mar 10 - Cached

william doust on 28 Mar 10

This is a really, rally fab website - in support of the book by the same title.

<div class="cArrow"> </div><div class="cContentInner">This is a really, rally fab website - in support of the book by the same title.</div>

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