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william doust

Ethnography and Design: An Ethnography Primer | Customer Experience Labs - 0 views

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    Exploring how users/customers make meaning of their world and how they attempt to create meaning and identity through artifacts (and their itneraction with these) can deliver much insight - if tapped. Ethnographic studies do this. CLP is instinctively scratching the surface with this. This link takes you to a primer.
william doust

Getting People to Talk: An Ethnography & Interviewing Primer on Vimeo - 0 views

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    Emerging themes - via interviews.
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