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"Human Centered Design Toolkit Close For years, companies and other organizations have used Human-Centered Design to arrive at innovative business solutions. Funded by IDE as part of a grant from the Bill & Melinda Gates Foundation, and in collaboration with non-profit groups ICRW and Heifer International, IDEO relied on this approach to improve the lives of communities in Africa, Asia, and Latin America. The resulting HCD Toolkit helps NGO staff and volunteers understand people's needs in new ways, find innovative solutions to meet these needs, and deliver solutions with financial sustainability in mind. The free kit is divided into four sections that bolster listening skills, running workshops, and implementing ideas. The HCD Toolkit contains the elements to Human-Centered Design, a process used for decades to create new solutions for multi-national corporations. This process has created ideas such as the HeartStart defibrillator, Cleanwell natural antibacterial products, and the Blood Donor System for the Red Cross--innovations that have enhanced the lives of millions of people. This process has been specially-adapted for NGOs and social enterprises that work with impoverished communities in Africa, Asia, and Latin America and compiled into a Toolkit available for download here or for order at cost at www.blurb.com."

Bunny, Chris, Eliz - chk it out :0) read what i said on floating bubble ;o)

What's Up Information is a cross platform marketing solution designed to deliver your training, volunteering and employment oppotunities directly into the hands of London's 12 - 19 year old

Welcome to the Connected Neighbourhoods Forum, a DC10plus initiative where local government policy makers, the private sector, voluntary and academic stakeholders can collaborate, discuss and produce strategies, ideas, solutions and products which support the concept of connecting neighbourhoods using digital technologies. Find out more about the Connected Neighbourhoods Forum.

Community organisations are increasingly agents of the state, and no longer radical champions of social justice. Ruth Townsley, Voice and Impact manager, questions whether community organisations are losing their critical voice. The independent voice of the sector, the voice that challenges the 'one size fits all' policies of government, and which calls to account statutory services, the voice which connects with marginalised groups of many types to ensure they are not bypassed by the generic central government solutions, is being eroded.

If you are drawing down public funding, there has to be some agreement between funder and community organisation - otherwise why would we be given the money? I think we have to be subversive and creative, and tweak funding to fulfil our learners' needs.

Eliz, this one is for you links to Guerilla Marketing - useful for angels and networks we are trying to build. We can link this to a persona - remind me ;0)

Liz, please read this! - wot u think? - social enterprise, social business - usa!

why you should listen to your own council and reflect on the agenda of others...;0) free PDF

"Once in a generation, a book comes along that transforms the business landscape. Company strategy typically has been planned by corporate chiefs in annual meetings, and then dictated to managers to carry out. In The New How, Nilofer Merchant shows corporate directors, executives, and managers that the best way to create a winning strategy is to include employees at all levels, helping to create strategy they not only believe in, but are also equipped to implement."

The top ten things employees say they want

And how managers miss the mark by low social intelligence

next time inspector gadget ;o) fab, thanks for this too! much appreciated ;o)