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"Human Centered Design Toolkit Close For years, companies and other organizations have used Human-Centered Design to arrive at innovative business solutions. Funded by IDE as part of a grant from the Bill & Melinda Gates Foundation, and in collaboration with non-profit groups ICRW and Heifer International, IDEO relied on this approach to improve the lives of communities in Africa, Asia, and Latin America. The resulting HCD Toolkit helps NGO staff and volunteers understand people's needs in new ways, find innovative solutions to meet these needs, and deliver solutions with financial sustainability in mind. The free kit is divided into four sections that bolster listening skills, running workshops, and implementing ideas. The HCD Toolkit contains the elements to Human-Centered Design, a process used for decades to create new solutions for multi-national corporations. This process has created ideas such as the HeartStart defibrillator, Cleanwell natural antibacterial products, and the Blood Donor System for the Red Cross--innovations that have enhanced the lives of millions of people. This process has been specially-adapted for NGOs and social enterprises that work with impoverished communities in Africa, Asia, and Latin America and compiled into a Toolkit available for download here or for order at cost at www.blurb.com."

There is a video here on tust with NGOs (non govt. organisations) - that also contribute to making social impact. THis would link nicely to "The trust Economy"

Top tips for media writing from ngo.