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william doust

Irrational decision making and its effect on value over price | Customer Enga... - 0 views

customer-engagement.net/?p=888

persuasion psychology for:christine.wp for:bunnymartin for:rachyjohnstone for:elizborg rationality irrationality

shared by william doust on 04 Nov 09 - Cached
  • william doust on 04 Nov 09
     
    Another fab psychological article. This is from one of them fab books I got ;-)
Elizabeth Borg

Daniel Goleman - Social intelligence - 0 views

www.danielgoleman.info/...index.html

shared by Elizabeth Borg on 25 Mar 09 - Cached
  • Even our most routine encounters act as regulators in the brain, priming emotions in us, some desirable, others not. The more strongly connected we are with someone emotionally, the greater the mutual force. The most potent exchanges occur with those people with whom we spend the greatest amount of time day in and day out, year after year—particularly those we care about the most.» Read more
    • william doust
      william doust on 25 Mar 09
       
      stcky...
    • william doust
      william doust on 25 Mar 09
       
      floating,...
  • Elizabeth Borg on 25 Mar 09
     
    I have to get this book!
  • Elizabeth Borg on 29 Mar 09
     
    Bought it!
william doust

Jeff Bezos - "What's dangerous is not to evolve" | FastCompany.TV - 0 views

www.fastcompany.tv/...zos-whats-dangerous-not-evolve

fastcompany.tv inspiration inspirational evolve development company case study

shared by william doust on 01 Mar 09 - Cached
  • Jeff Bezos - "What's dangerous is not to evolve"
    • william doust
      william doust on 01 Mar 09
       
      inspirational audio - why you need to evolve: listen & invent for your audience. This was reflected in the book called Flip!
  • william doust on 01 Mar 09
     
    Hear the inspiring talk from Jeff Bezos - CEO of amazon, of why it is important to
  • william doust on 01 Mar 09
william doust

Relationship Building at the Speed of Batman | chrisbrogan.com - 0 views

www.chrisbrogan.com/uilding-at-the-speed-of-batman

branding relationship building relationship marketing relationship building and the web chrisbrogan

shared by william doust on 25 Feb 09 - Cached
    • william doust
      william doust on 25 Feb 09
       
      business and personality barriers are getting blurred!
    • william doust
      william doust on 25 Feb 09
       
      this is also stated in the book Flip - How to succeed by truning everything you know on it's head: http://tinyurl.com/amnacf (my amazon affilate - i get a little dough). pp. 159 business is personal. Recommend it. Goes with Mavericks!
    • william doust
      william doust on 25 Feb 09
       
      Begining bit sets the scene and is a nice read. But the crunch point about business being personal is further down highlighted in yellow ;0)
    • william doust
      william doust on 25 Feb 09
       
      This guys twitter (wrote trust economy): http://twitter.com/chrisbrogan
  • Relationship Building at the Speed of Batman
    • william doust
      william doust on 25 Feb 09
       
      four bubbles & squeaks ;0) pls read
  • william doust on 25 Feb 09
     
    relationship building on the web from the author of trust economy
william doust

Good business practices are the best marketing tool - marketing fundi - 0 views

www.marketingfundi.com/es-are-the-best-marketing-tool

mareketing performance business operations operational maverick common sense

shared by william doust on 22 Feb 09 - Cached
  • Good business practices are the best marketing tool
    • william doust
      william doust on 22 Feb 09
       
      I thought of my fab mavericks from CLP and BAC for this article - check it out!!! I found it via my tweeter followers and people I follow ;o)
  • william doust on 22 Feb 09
     
    Be good and do good jobs - think business. As the book called "Flip" says in one of its chapters - business is personal ;0)
william doust

Scribd - 0 views

www.scribd.com

web2.0 documents sharing ebooks pdf books document

shared by william doust on 11 Mar 09 - Cached
  • william doust on 11 Mar 09
     
    not getting google results you want? - well, maybe you can find what you are looking for here! - scribd is a place where people share documents, research, ebooks, insights, etc.
william doust

Grunge Style In Modern Web Design | Graphics | Smashing Magazine - 0 views

www.smashingmagazine.com/...nge-style-in-modern-web-design

shared by william doust on 15 Mar 09 - Cached
    • william doust
      william doust on 15 Mar 09
       
      Crhistine & Bunny - this one is for you and your leaners! - you can remix graphics with this, I will update bubble! - with a fab book my wife got - remxing graphics!
william doust

How to Get Better Customer Service by Being an A**hole - Asylum.com - 0 views

www.asylum.com/...-assholeology-chris-illuminati

book levity customer service A**holeology a**hole asylum.com

shared by william doust on 15 Feb 10 - Cached
  • william doust on 15 Feb 10
     
    ""A**holeology: The Science Behind Getting Your Way and Getting Away With It," to explain how applying the a-hole principle can help you effectively deal with bad customer service."
william doust

Jalkala: The Practices and Functions of Customer... - Google Scholar - 0 views

scholar.google.co.uk/scholar

persuasion testimonial tesimonials customer testimonials service user testimonials for:christinewp for:bunnymartin for:rachyjohnstone for:elizborg

shared by william doust on 01 Feb 10 - Cached
    • william doust
      william doust on 01 Feb 10
       
      This research maps out the typology/landscape of different types of testimonials & were they are used.
    • william doust
      william doust on 01 Feb 10
       
      lots of sifting for gold between the lines. Very academic! - be warned.
    • william doust
      william doust on 01 Feb 10
       
      The title?
    • william doust
      william doust on 01 Feb 10
       
      The Practices and Functions of Customer Reference Marketing − Leveraging Customer References as Marketing Assets
    • william doust
      william doust on 01 Feb 10
       
      very good for persuasion - modifying behaviour towards a desired outcome. would work well with Nudge (the book)
  • The Practices and Functions of Customer Reference Marketing− Leveraging …
  • william doust on 01 Feb 10
     
    This research paper looks at the different types of testimonials that customers or service users can provide your organisation: to persuade and shape behaviour. You can also extend this to your other stakeholders. Very academic so you have to sift through it with patience and get the nuggets out.
william doust

Mixing business and personal on Twitter, and a bit about being human. - annhandley's po... - 0 views

annhandley.posterous.com/-and-personal-on-twitter-and-a

social media studies for:bunnymartin

shared by william doust on 01 Feb 10 - Cached
    • william doust
      william doust on 01 Feb 10
       
      Wow the main lady being interviewed shows her humanity and organic approach to learning new socialmedia technologies
    • william doust
      william doust on 01 Feb 10
       
      The "light touch and humanity" reminds me of the book - the levity effect: http://bit.ly/dkDICh
  • william doust on 01 Feb 10
     
    being human using twitter. How this person built contacts with baby steps on twitter.
Elizabeth Borg

Overcome the Obstacles Between Vision & Reality :: Articles :: The 99 Percent - 1 views

the99percent.com/...stacles-between-vision-reality

for: williamdoust pushing ideas forward for:christine.wp

shared by Elizabeth Borg on 14 Apr 10 - Cached
  • Elizabeth Borg on 14 Apr 10
     
    ok, who's going to buy this book? Will, it has a fab review by Seth Godin!!
william doust

Wider Family Learning - 0 views

skillsforfamilies.excellencegateway.org.uk/index.php

LSIS FLIF FLF flfresearch evidence

shared by william doust on 12 Aug 09 - Cached
  • william doust on 12 Aug 09
     
    The materials link to Every Child Matters outcomes and focus on four areas: * community cohesion (including neighbourhood participation, community safety (especially issues around guns), gangs and knives) * health and wellbeing (including sport, healthy eating) * arts and culture (including encouraging reading, museum work) * sustainable development (including global trade, sustainable living).
  • anonymous on 13 Aug 09
     
    There is a scheme of work for a scrap booking course that looks like a good place to start - thinking Paula
william doust

News from the Herd: The online arena and the changing definition of friendship - 0 views

www.thisisherd.com/...nd-changing-definition-of.html

cyberspace cyber friendship

shared by william doust on 06 Sep 09 - No Cached
  • One of the things that always fascinated me with virtual worlds and social networks was how many users regard their online contacts as 'friends' in every sense of the word...with the exception that they've often never actually met.
  • "We may be differently occupied, but we're hanging out together, each doing our own thing. Nobody would be throwing up their hands in horror if we were all reading our books or staring into space having our own thoughts."
Elizabeth Borg

Winning Grants Step-by-step The JosseyBass Nonprofit Guidebook Series: Amazon.co.uk: Mi... - 0 views

www.amazon.co.uk/...0470286377

winning grants

shared by Elizabeth Borg on 23 May 09 - No Cached
william doust liked it
  • Elizabeth Borg on 23 May 09
     
    I think we should get this!
  • william doust on 28 May 09
     
    I need to put this on my next amazon buy ;-)
  • william doust on 28 May 09
     
    mmm on amazon? - mmm makes me think about the CLP "Series" that will also be on amazon via lulu.com ;-)
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