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william doust

How to Get Better Customer Service by Being an A**hole - Asylum.com - 0 views

www.asylum.com/...-assholeology-chris-illuminati

book levity customer service A**holeology a**hole asylum.com

shared by william doust on 15 Feb 10 - Cached
  • william doust on 15 Feb 10
     
    ""A**holeology: The Science Behind Getting Your Way and Getting Away With It," to explain how applying the a-hole principle can help you effectively deal with bad customer service."
william doust

Mixing business and personal on Twitter, and a bit about being human. - annhandley's po... - 0 views

annhandley.posterous.com/-and-personal-on-twitter-and-a

social media studies for:bunnymartin

shared by william doust on 01 Feb 10 - Cached
    • william doust
      william doust on 01 Feb 10
       
      Wow the main lady being interviewed shows her humanity and organic approach to learning new socialmedia technologies
    • william doust
      william doust on 01 Feb 10
       
      The "light touch and humanity" reminds me of the book - the levity effect: http://bit.ly/dkDICh
  • william doust on 01 Feb 10
     
    being human using twitter. How this person built contacts with baby steps on twitter.
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