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Author Daniel Pink discusses what it will take for students to succeed in an outsourced and automated world--and how schools should change their approach to education accordingly.

However, while students and the administration may be embracing the practical upsides of the switch to gmail – great value, savings and reliability – faculty at Lakehead haven’t come under Google’s spell. In late 2006, the Lakehead faculty union filed a grievance with the university, now under arbitration, asserting that the e-mail system fails to protect their privacy and academic freedom. At the heart of the complaint is Google’s status as a U.S. company. Because Google is subject to American law, Lakehead will not be able to protect the contents of faculty’s e-mail from the U.S. government, which under the U.S. Patriot Act can compel Google to hand over data without even allowing the company to inform Lakehead that the transaction took place. Noting that Lakehead was the first school in North America that asked faculty, as well as students, to use an outsourced e-mail service, the Canadian Association of University Teachers has taken up the case. “If a faculty member knows that any e-mail they write, by virtue of it being handled by Google, could be subject to access and seizure by U.S. security agencies, they might be much less willing to share views with their colleagues” said CAUT Executive Director James Turk. “As we’ve seen all too often, very innocent things can attract the interest of American security officials.”