These websites, and others like them, do a wide variety of things — but here’s what they tend to have in common:
1) They are more like software than like documents;
2) They are social, rather than solitary;
3) They are environments within which you do something;
4) They involve user-generated content;
5) They allow users to organise and tag content;
6) They are different every time you turn up;
7) They make use of RSS feeds (this will get its own ‘Thing’ - don’t worry).
This is how the web is now. These are some of the things that will make your website better. Allow the users of your website to interact with you and each other. Let them provide some of the content — make it their own space.
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