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Contents contributed and discussions participated by Jonathan Bailey

William Buntz

Version 3.1.5.4 Severe Install Problem - 143 views

3.1.5.4 installation
started by William Buntz on 12 May 08 no follow-up yet
  • Jonathan Bailey
     
    I am running Firefox 3. When I attempt the upgrade it tells me that there was a bad hash and that it can not perform the update. No damage is done to my existing toolbar. The error I get is as follows:

    Firefox could not install the file at

    http://www.diigo.com/diigoresources/downloads/diigotoolbar-firefox-new.xpi

    because: Invalid file hash (possible download corruption)
    -261:

    The XPI does download fully, but it prevents me from going any further.

    Hope that helps!


    Arrix Z wrote:
    > Thanks for reporting. We have temporarily rolled back to the previous version due to the severity of the problem you have reported.
    > Though our own testing installs/upgrades the toolbar perfectly, we are trying to find a possible cause of this problem.
    >
    > Could you please tell us
    > Did firefox download the xpi completely? (Did the download progress bar reach 100%?)
    > Did you see any warning or error message from Firefox?
    >
    > Your help will be very helpful.
    >
    > William Buntz wrote:
    > > When I re-started my Firefox browser, I was notified of a new version. I had 3.1.5.1. (I am still using Firefox 2.0.0.14.)
    > >
    > > When I re-opened Firefox, Diigo is gone! I checked the extensions and even the extension I installed is not showing up. I disappeared.
    > >
    > > I right-clicked on my menu bar so I can check to show the Diigo toolbar but it is not there to check.
    > >
    > > I reinstalled the extension and still nothing! What's up with this?
Jonathan Bailey

Problem with Tags - 112 views

tagroll tagrolls tags
started by Jonathan Bailey on 19 Apr 08 no follow-up yet
Jonathan Bailey

Upload Avatar Failed - 27 views

avatar error errors
  • Jonathan Bailey
     
    Every time I attempt to upload a new avatar to my site I get an error saying "Upload Avatar Failed" and I'm given the option to either "Try Again" or a button to close. The close button does nothing and the try again link just takes me back to the form.

    I've attempted this on two computers, one Mac and one Windows, with four different versions of the image, with various file types, created by two different programs and using three different browsers. Same error each time.

    I really love the new Diigo service, this is the only hiccup I've found with it!
  • Jonathan Bailey
     
    Worked like a charm (obviously). Thank you!

    Joel Liu wrote:
    > Hi Jonathan,
    > Thanks for your reporting. We fixed it and you can upload avatar now.
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