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Organisational culture JCBPPI GLOBSYN M & M ONGC 1.UNIQUENESS The culture at JCBPPI is marked by unique characteristic of "Sense -Of - Urgency' that prevails seamlessly through entire JCB Group. Globsyn strongly believes in 'Taking People to the Next Level'. Globsyn is a problem solver with an unwavering passion for performance. The unique aspects of culture in the organization is philosophy of 'Rise'. Three important pillars Of Mahindra & Mahindra's culture is 1. Alternative thinking 2. Driving positive change, and 3. Accepting No limits. creativity and out of box thinking is the foundation upon which culture of ONGC prevails. 2.Changes to be made Need for a unique customer centric culture that shall be very different from JCB culture as a market leader organization as the Head Office is now. Need for an employee centric culture in order to increase the satisfaction level of the employees and the organisation has adopted this change too. No changes required to be made as they continuously work on bringing and adopting positive changes to increase the level of efficiency. Need to empower, act as a global thinker and provide opportunities for initiatives creativity and innovation. 3.Organisational set up Informal Set Ups Dominate. 90% of the work in and b/w departments is done on telephonic / direct meeting basis and mails and memos are limited to those absolutely necessary to record keeping. Informal Set Ups Dominate. More than 70 % of the work in and b/w departments is done on telephonic / direct meeting basis and mails and memos are limited to those absolutely necessary to record keeping. Mix of formal and informal set ups prevail. As per the requirement of the scenario, formal rules are followed and for routine work they show little endeavor to go on writing work and prefer oral communication. Highly formalized and organized set ups. Proper written communication is followed in order to perform the tasks of the organisation. Circulars, notice

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Consult Geek's Various Consulting Services In the present business environment, it is essential to understand consumer behavior as it gives shape to the market trends. Customer care has always been given importance in commercial activity, and the new models of Customer relationship management also known as CRM are needed for the organization for adopting a customer-focused structure, that can maximize the potential value of customer's expectations of that particular company and obtain the opportunity of making a business strategy. The basic steps in the marketing process is to understand the marketplace, designing marketing strategy and marketing program, which leads to building a profitable customer relationship. There are also SharePoint solutions and consultants who establish a relationship by using the concept of modern marketing reforms and building and maintaining profitable customer relationship by offering superior customer value and satisfaction and growing customer needs.

Hire the best CRM Management, Database Administrator, and ERP Consultant The way the business world is growing there is number of reasons to opt for various management systems likes CRM Professional Services. Issues such as high customer churn, unreliable reporting, and inefficient processes are few examples. CRM Management which is professionally implemented dispatch multiple benefits for business strategies like sales, services, marketing and other functions.

A CASE STUDY on AIR FLY AIRLINES Merger issues leading to failure of Industrial relations Critical Incidents - strikes, employee separation, Retrenchment Voluntary retirement and revenue losses. Major Stakeholders - Employer, Management, Trade Unions, Employees, Labour & Government Abstract With the transformations and gradual change in business environment, the Industrial Relation system has seen a vast change over a period of time, due to which, the role of employer and employees have become more tough and challenging. Of all the human resource management problems that have occurred in the Indian Airlines Industry in recent times, the problem of Industrial Relations is the most critical. The reason behind this is the fact that Industrial Relation deals with people who are foundation of the Industry. Their action or counter reaction matters a lot for the Industrial Harmony of the economy country. Harmonious Industrial Relations are pre-requisite for economic development of a country. Success and growth of the Airlines Industry depends on cordial relationship between the employers and the employees. The Objective of this case study is to examine the "Industrial Relations in Airlines Industry in India: "A Case Study of Air Fly Airlines". Research in this field can be of practical utility to all those involved in Industrial Relations scene like management, employees and the government. Success of the Airlines Industry depends on cordial relationship between the employers and the employees. This study assesses the state of Industrial Relations in the Airlines Industry and also identifies the factors that affect it. The case study also proposes to redefine the pattern of Industrial Relations in Airlines Industry by suggesting some changes in the role of various stakeholders such as employer, management, union and government. Introduction Indian industrial enterprises are hugely affected by disinvestments, privatization, restructuring and takeovers which,

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Microsoft Dynamics Customer Relationship Management (CRM) is a well renowned client management and business tool which helps in developing leads, enhancing contacts, tracking sales and developing customer relationship. It also contains integrated data driven techniques which helps in improving the company client interactions.

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CRM refers to Customer relationship management. As the name suggests, CRM management is related to analysis and management of customer data and interactions with them. All the planning, strategies, practices, technologies used for dealing with customers and improving the business relationships with them are included in this. There are CRM systems designed for CRM management. There are different CRM software programs utilized for this purpose. After all, it a crucial factor for business growth.

CRM refers to Customer relationship management. As the name suggests, CRM management is related to analysis and management of customer data and interactions with them. All the planning, strategies, practices, technologies used for dealing with customers and improving the business relationships with them are included in this. There are CRM systems designed for CRM management. There are different CRM software programs utilized for this purpose. After all, it a crucial factor for business growth.

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