[T]echnological literacy . . . refers not only to what is often called "computer literacy," that is, people’s functional understanding of what computers are and how they are used, or their basic familiarity with the mechanical skills of keyboarding, storing information, and retrieving it. Rather, technological literacy refers to a complex set of socially and culturally situated values, practices, and skills involved in operating linguistically within the context of electronic environments, including reading, writing, and communicating. The term further refers to the linking of technology and literacy at fundamental levels of conception and social practice. In this context, technological literacy refers to social and cultural contexts for discourse and communication, as well as the social and linguistic products and practices of communication and the ways in which electronic communication environments have become essential parts of our cultural understanding of what it means to be literate.
clictest on 20 May 16As digital transformation progresses at a rapid pace, the difficulty in using the web is increasing day by day. The harsh reality is that businesses are spending large amounts of money to drive customers to their websites, but unable to retain them due to customer dissatisfaction. The main cause of this issue could be not properly analyzing the various reasons of customer dissatisfaction. Here comes an urgent need to consider many ways of analyzing the customer behavior. The solution is to understand customer experience significance and perform effective Customer Experience Testing. It is not only about technology, design or usability all the time but it is also about customer experience which is most important for businesses. A vital factor to be considered is to understand the customer pulse and for that, performing Customer Experience Testing is extremely necessary. To read more, visit https://www.clictest.com/blogs/customer-experience-testing-to-unlock-digital-success/
