A couple of days ago I spent four hours searching and browsing the net, did some highlights and research, and so on. Later I noticed, that no one of these bookmarks appeared in my Diigo. I had already such problems sometimes, but after some time, maybe a day, bookmarks was there. But now new, fresh, bookmarks are seen, and those - aren`t. Also I didn`t care very much then, because highlighted text was in my cache, or something, at least I could see it on those pages. But now all this also disappeared. That`s the trouble. Thank you.
Hi, altergrin: Did you mean some bookmarks you saw in your bookmarks list before disappear now ? Please give us more accurate description and we will look into it very seriously. Thanks
joel wrote: > Did you mean some bookmarks you saw in your bookmarks list before disappear now ? Exactly.
> Please give us more accurate description and we will look into it very seriously. For example, I highlighted some text on this page ( http://85.192.55.201/limonov/anatomia_hero/16.htm ), then, before I closed firefox, I returned a few times, and read what I noticed there. After restarting the browser, I saw that no one of these bookmarks (besides http://85.192.55.201/limonov/anatomia_hero/16.htm , and this one too), appeared on Diigo.
As I noted, this was not the first time, similar things happened before - sometimes bookmarks didn`t appear instantly, I waited for a few hours, and then they appeared. So this is the first time when I precisely noticed evident loss.
I bookmarked and highlighted http://85.192.55.201/limonov/anatomia_hero/16.htm successfully. Did you see a "Bookmark Saved" tips on the upper left corner of Firefox just after you submit the bookmark?
altergrin wrote: > joel wrote: > > Did you mean some bookmarks you saw in your bookmarks list before disappear now ? > Exactly. ===> This is strange. When you see the bookmarks in www.diigo.com/user/altergrin, that means those bookmarks are in the diigo database, it is unlikely to disappear. Is it possible that you are in the following situation? 1)You have both public/private bookmarks 2) Sometimes, you login diigo and see all bookmarks in www.diigo.com/user/altergrin 3) Sometimes, you didn't login, so only see public bookmarks in www.diigo.com/user/altergrin
> > Please give us more accurate description and we will look into it very seriously. > For example, I highlighted some text on this page ( http://85.192.55.201/limonov/anatomia_hero/16.htm ), then, before I closed firefox, I returned a few times, and read what I noticed there. ===>Before you restart the browser, did those bookmarks appear in www.diigo.com/user/altergrin ?
> As I noted, this was not the first time, similar things happened before - sometimes bookmarks didn`t appear instantly, I waited for a few hours, and then they appeared. So this is the first time when I precisely noticed evident loss. ===>This may due to some temp connection error. Diigo has a feature named "submit and forget". After you submit a bookmark, if it can't be saved due to the connection error or due to servers in maintenance /heave load, the Diigo toolbar will do it sometime later untill it is saved. But this shouldn't be a normal case. Please let me know directly when you find the problem again ( joel 【at 】 diigo dot com)
> > > Exactly. > > This is strange. When you see the bookmarks in www.diigo.com/user/altergrin, that means those bookmarks are in the diigo database, it is unlikely to disappear. No, sorry for my rush, I haven`t seen it there. The pages were marked on the toolbar ( the book was here: http://img294.imageshack.us/img294/9843/diigojh3.jpg ), highlights were seen, but no one of them were in www.diigo.com/user/altergrin. And I was definitely logged in.
> >Before you restart the browser, did those bookmarks appear in www.diigo.com/user/altergrin ? No, they didn`t.
> >This may due to some temp connection error. Yes, I understand. I didn`t worried much so then. But after this data loss, I became worried. :)
> >Please let me know directly when you find the problem again ( joel 【at 】 diigo dot com) OK. Thanks.
I had a similar problem - bookmarked pages would not appear in the bookmarks list. I did quite a few of them using Firefox toolbar. Cannot replicate at this stage but will let you know when it happens again - but it's definitely something you should investigate further, guys!
I had this start to happen with FireFox, so I switched to Flock, which was fine. Now it's happening with Flock.
What happens is, I highlight the material, right click to get the Diigo menu, choose highlight and save, add my tags etc. and click submit and close. I look at the upper left corner of the browser where Diigo used to say something about saving the bookmark - but nothing is there. Nothing happens. The bookmarks do not appear in my Diigo store.
I have not found a way to get them to actually save the bookmarklet now. not sure why.
Latest version of Flock. Latest version of FireFox. Latest version of Diigo.
Helaine
ivanhoe wrote: > I had a similar problem - bookmarked pages would not appear in the bookmarks list. I did quite a few of them using Firefox toolbar. > Cannot replicate at this stage but will let you know when it happens again - but it's definitely something you should investigate further, guys!
If you are using the toolbar, wheneve you bookmark or highlight, you should get a message in the upper left corner of your screen as to whether the submission is successful.
Later I noticed, that no one of these bookmarks appeared in my Diigo. I had already such problems sometimes, but after some time, maybe a day, bookmarks was there.
But now new, fresh, bookmarks are seen, and those - aren`t.
Also I didn`t care very much then, because highlighted text was in my cache, or something, at least I could see it on those pages. But now all this also disappeared.
That`s the trouble.
Thank you.
Did you mean some bookmarks you saw in your bookmarks list before disappear now ?
Please give us more accurate description and we will look into it very seriously.
Thanks
> Did you mean some bookmarks you saw in your bookmarks list before disappear now ?
Exactly.
> Please give us more accurate description and we will look into it very seriously.
For example, I highlighted some text on this page ( http://85.192.55.201/limonov/anatomia_hero/16.htm ), then, before I closed firefox, I returned a few times, and read what I noticed there.
After restarting the browser, I saw that no one of these bookmarks (besides http://85.192.55.201/limonov/anatomia_hero/16.htm , and this one too), appeared on Diigo.
As I noted, this was not the first time, similar things happened before - sometimes bookmarks didn`t appear instantly, I waited for a few hours, and then they appeared. So this is the first time when I precisely noticed evident loss.
Did you see a "Bookmark Saved" tips on the upper left corner of Firefox just after you submit the bookmark?
altergrin wrote:
> joel wrote:
> > Did you mean some bookmarks you saw in your bookmarks list before disappear now ?
> Exactly.
===> This is strange. When you see the bookmarks in www.diigo.com/user/altergrin, that means those bookmarks are in the diigo database, it is unlikely to disappear. Is it possible that you are in the following situation?
1)You have both public/private bookmarks
2) Sometimes, you login diigo and see all bookmarks in www.diigo.com/user/altergrin
3) Sometimes, you didn't login, so only see public bookmarks in www.diigo.com/user/altergrin
> > Please give us more accurate description and we will look into it very seriously.
> For example, I highlighted some text on this page ( http://85.192.55.201/limonov/anatomia_hero/16.htm ), then, before I closed firefox, I returned a few times, and read what I noticed there.
===>Before you restart the browser, did those bookmarks appear in www.diigo.com/user/altergrin ?
> After restarting the browser, I saw that no one of these bookmarks (besides http://85.192.55.201/limonov/anatomia_hero/16.htm , and this one too), appeared on Diigo.
>
> As I noted, this was not the first time, similar things happened before - sometimes bookmarks didn`t appear instantly, I waited for a few hours, and then they appeared. So this is the first time when I precisely noticed evident loss.
===>This may due to some temp connection error. Diigo has a feature named "submit and forget". After you submit a bookmark, if it can't be saved due to the connection error or due to servers in maintenance /heave load, the Diigo toolbar will do it sometime later untill it is saved. But this shouldn't be a normal case. Please let me know directly when you find the problem again ( joel 【at 】 diigo dot com)
> > This is strange. When you see the bookmarks in www.diigo.com/user/altergrin, that means those bookmarks are in the diigo database, it is unlikely to disappear.
No, sorry for my rush, I haven`t seen it there.
The pages were marked on the toolbar ( the book was here: http://img294.imageshack.us/img294/9843/diigojh3.jpg ), highlights were seen, but no one of them were in www.diigo.com/user/altergrin. And I was definitely logged in.
> >Before you restart the browser, did those bookmarks appear in www.diigo.com/user/altergrin ?
No, they didn`t.
> >This may due to some temp connection error.
Yes, I understand. I didn`t worried much so then. But after this data loss, I became worried. :)
> >Please let me know directly when you find the problem again ( joel 【at 】 diigo dot com)
OK.
Thanks.
Cannot replicate at this stage but will let you know when it happens again - but it's definitely something you should investigate further, guys!
What happens is, I highlight the material, right click to get the Diigo menu, choose highlight and save, add my tags etc. and click submit and close. I look at the upper left corner of the browser where Diigo used to say something about saving the bookmark - but nothing is there. Nothing happens. The bookmarks do not appear in my Diigo store.
I have not found a way to get them to actually save the bookmarklet now. not sure why.
Latest version of Flock. Latest version of FireFox. Latest version of Diigo.
Helaine
ivanhoe wrote:
> I had a similar problem - bookmarked pages would not appear in the bookmarks list. I did quite a few of them using Firefox toolbar.
> Cannot replicate at this stage but will let you know when it happens again - but it's definitely something you should investigate further, guys!
What messages do you see?
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