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Home/ Diigo Community/ highlight: icon, notes or contextual menu are missing/invisible or disconnected, can not add notes, can not delete highlight, etc. - Diigolet UI bug bites many sites
Graham Perrin

highlight: icon, notes or contextual menu are missing/invisible or disconnected, can not add notes, can not delete hi... - 126 views

rant priority bug assigned UI GUI highlight Diigolet 4.0b14 4.0b166 suggestion contextual menu drop down pencil icon missing gpd4 962104 976077 977765 986182 1004191 1004206

started by Graham Perrin on 08 Oct 09
Graham Perrin liked it
  • Graham Perrin
     
    1. http://www.eggblogg.co.uk/2009/07/using-speech-bubbles-to-get-your-point-across.html

    2. highlight the heading text
    Using 'speech bubbles' to get your point across

    Bug

    Pencil icon is missing, and so:

    * no contextual menu, and so
    * the highlight can not be edited or deleted
    * notes can not be stuck.



    Environment

    Diigolet 4.0b14
    Safari 4.0.3 (6531.9) in Mac OS X
  • Graham Perrin
  • Graham Perrin
     
    Safari Web Inspector view of the bug



    Workaround

    1. my library

    2. seek and find the bookmark

    3. find the highlight

    4. remove

    5. click the title of the bookmark

    6. wait for the page to load

    7. load Diigolet and prepare to re-draw the highlight.
  • Graham Perrin
     
    Bugged: various highlights at http://developer.apple.com/mac/library/DOCUMENTATION/Darwin/Reference/ManPages/man1/dscl.1.html
    * no pencil icon, no contextual menu, so again:

    - I can't delete highlights
    - I can't stick notes!


    Postscript — 2009-11-01

    Today using Diigolet 4.0b14 with the same page:

    * no problem with any of the highlights.

    (Incidentally: using my library in management view, I deleted a duplicate highlight, but that duplicate persists in Diigolet.)
  • Graham Perrin
     
    Bugged: http://www.presentationzen.com/presentationzen/2009/09/exposing-ourselves-to-traditional-japanese-aesthetic-ideas-notions-that-may-seem-quite-foreign-to-most-of-us-is-a-goo.html


    Postscript — 2009-11-01

    Today using Diigolet 4.0b14 with the same page:

    * no problem with any of the highlights.
  • Graham Perrin
     
    Bugged: uppermost highlights at http://blog.bookoven.com/2009/09/17/spam-poetry/ and http://blog.bookoven.com/2009/09/17/book-shelves/
    - the pencil icon is barely visible.



  • Graham Perrin
     
    Bugged: Identi.ca microblogging conversations.

    I can't work with two of my highlights at http://identi.ca/conversation/11986841#notice-12006606

  • Graham Perrin
     
    Bugged: http://seesmic.com/ after drawing a highlight over the word 'Desktop' there's no pencil icon, no contextual menu.

  • Graham Perrin
     
    Bugged in a slightly different way (and so I have edited the title of this topic):

    At http://identi.ca/conversation/12018048#notice-12027915
    as usual with Diigolet 4.0b14 the last highlight had:
    * a speech bubble
    * with the number '1' (one note stuck)
    * but no contextual menu.

  • Graham Perrin
     
    > can't work with two of four of my highlights at
    > http://identi.ca/conversation/11986841#notice-12006606

    If I set Safari to zoom text only, then zoom in massively, I can 'force' the pencil icon to appear but still:

    * the menu is missing:

  • Graham Perrin
     
    Bugged: at http://n2.nabble.com/Try-out-the-iGoogle-Quick-Entry-widget-td3100144.html#a3822970 nearly all of the pencil icon is hidden. I can get the contextual menu if I hover very carefully in the tiny area (maybe two pixels deep) that is visible.

  • Graham Perrin
     
    Bugged: uppermost highlight at http://www.readwriteweb.com/archives/google_wave_reactions.php
    - pencil icon is completely hidden, no menu …

  • Graham Perrin
     
    If I set Safari to zoom text only, then zoom in massively, no pencil icon appears; if I imagine where the icon might be, its menu appears, but the massive zoom creates a mess in which a single menu item extends across multiple check boxes:

  • Graham Perrin
     
    Bugged: the one highlight at http://twitter.com/CarrieFFisher
    - no pencil icon, no menu

  • Graham Perrin
     
    Bugged: at http://identi.ca/doc/im the two highlights that have notes do show the speech bubble with the number '1' (for the one and only note) but:

    * NOTES DO NOT APPEAR :-(
    * impossible to add a second note :-(
    * impossible to change colour after adding the one and only note :-(

  • Graham Perrin
  • Graham Perrin
  • Graham Perrin
     
    Bugged: my most recent highlight at http://tweetdeck.uservoice.com/pages/1192-general/suggestions/158168-ssl-for-integrated-profile-viewing?ref=title
    - pencil icon seems to be completely hidden
    - no contextual menu
    - (yellow highlight on yellow background is nearly invisible, I want to change the colour)

  • Graham Perrin
  • Graham Perrin
     
    Bugged: my first highlight at http://www.bing.com/twitter/
    - pencil icon seems to be completely hidden
    - no contextual menu

  • Graham Perrin
     
    Bugged: at least one of my highlights at http://freelanceswitch.com/productivity/let-diigo-turn-the-net-into-your-notebook/
    - pencil icon seems to be completely hidden
    - no contextual menu



    Postscript — 2009-11-01

    Today using Diigolet 4.0b14 with the same page:

    * no problem with any of the highlights
    * maybe I used an alternative UI to remove or work around the bugged one.
  • Graham Perrin
     
    Bugged: http://www.readwriteweb.com/archives/statusnet_could_point_to_the_future_of_business_intelligence.php and (as if you can't guess) I'm increasingly fed up with the failures of what used to be an extremely reliable tool.

  • Graham Perrin
     


  • Graham Perrin
     
    I am reminded of the comment from Branislav Blesák around four weeks ago:

    > the worse thing is the floating button that appears
    > when you hover over a highlight is appearing at
    > random places, mostly way above the highlight.
    > And so does the highlight menu.

    Some examples from 24th October:



  • Graham Perrin
  • Graham Perrin
     
    Bugged: HarvardBusiness.org

  • Graham Perrin
  • Graham Perrin
     
    A few more examples of the bug added to the screen shots at http://www.wuala.com/Diigo-4/986182

    More examples to follow. A most annoying bug. The old Diigolet was far more reliable.
  • Graham Perrin
     
    Another example of the bug added to http://www.wuala.com/Diigo-4/986182
  • Graham Perrin
     
    Seven more examples:













  • Graham Perrin
     
    Bugged:

    http://github.com/fschulze/mr.developer/issues#issue/9

    > Checkout in a fresh buildout

    http://github.com/fschulze/mr.developer/issues#issue/11

    > Unable to check out git repositories

    Only one or two pixels are showing. The vast majority of the icon is missing.

    Many other examples, I tire of reporting them.

    Diigolet 4.0b14 is very unfriendly compared to the 3.x series :(
  • Graham Perrin
     
    Bugged: http://www.independent.ie/national-news/immune-cell-injection-offers-patients-hope-of-cancer-cure-1084397.html - I can not colour, or stick a note to, the highlighted headline.
  • Graham Perrin
     
    Bugged: http://blogs.adobe.com/asset/2010/04/an_update_on_staying_up-to-dat.html and other pages in the ASSET area — I can not colour, or stick a note to, the highlighted headlines.

    I really, really miss the simplicity and reliability of the 3.x versions of Diigolet.

    4.x is much more clunky and fiddly.
  • Graham Perrin
  • Graham Perrin
     
    Bugged:

    http://www.zdnet.com/tb/1-83735-1595306

    I can not stick notes to, or change the colour of, my third highlight.
  • Graham Perrin
  • Graham Perrin
  • Graham Perrin
  • Graham Perrin
  • Graham Perrin
  • Graham Perrin
  • sandy_diigo
     
    I've forwarded the collection of bugs to our engineer's attention who specialises in this this area. The bug-fix project is in progress. Thank you for submitting those bugs and helping us to improve from the perspective of users.
  • Graham Perrin
     
    Sandy and all, many thanks.

    I strongly recommend moving some way back towards the behaviour of highlights and menus that was normal to Diigo 3.x.

    Requiring the user to move away from the highlight, to work with the highlight, is very unergonomic (and seems to be fraught with problems).

    The Diigo 3.x approach, allowing the menu to drop from the highlight (not from some way away from the highlight) was intuitive and easier, and I never had such problems with it :)
  • Graham Perrin

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