How to Listen Without Getting Defensive - The Gottman Institute - 0 views
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Lara Cowell on 26 Oct 17This article is geared for couples, but the advice could be extrapolated to any social relationship. Self-soothing is crucial for effective listening, and these are some strategies to help you do this: 1. Write down what your partner says and any defensiveness you're feeling 2. Be mindful of love and respect (remember the big picture and why you like this person) 3. Slow down and breathe. 4. Hold on to yourself: look inward and see what you are telling yourself about what this conflict means and how it may impact you. Also, consider that your partner's complaint may have truth to it. Sometimes we hold onto a distorted self-portrait. 5. Don't take your partner's complaint personally. 6. Ask for a reframe: if the other person is saying something that is triggering, ask them to say it in a different way. 7. Push the pause button: agree to take a 20 minute break, so the fight-flight response is deactivated, then resume.