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asianhospitality

Actabl Unveils New Bundled Solutions to Boost Hotel Efficiency & Profitability | USA 2024 - 0 views

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    HOSPITALITY SOFTWARE FIRM Actabl recently introduced new bundled offerings designed to address hotels' operational efficiency, profitability and workflow management. The bundles include features from its integrated solutions-ProfitSword, Hotel Effectiveness, Alice and Transcendent-providing solutions for business intelligence, labor management and operations and CapEx, Actabl said in a statement. "We are thrilled to unveil our new bundled solutions, which mark a significant evolution in how we deliver value to our customers," said Jason Luo, Actabl's chief revenue officer. "We've thoughtfully crafted our offerings to meet the unique needs of properties and management groups of all sizes, providing a comprehensive, scalable, and flexible approach to hotel management." The new bundles are marketed to hotel management companies in three tiers: the Base Bundle, providing essential tools for foundational needs; the Advanced Bundle, offering enhanced features for more complex management requirements; and the Premier Bundle, delivering comprehensive, customizable solutions for those seeking to maximize the Actabl platform.
asianhospitality

Marriott selects Agilysys POS for U.S., Canadian properties - 0 views

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    MARRIOTT INTERNATIONAL RECENTLY picked the Agilysys point-of-sale platform, InfoGenesis, as an option for its hotels throughout the U.S. and Canada. Marriott's luxury, premium and select tiers hotels in both countries can now use the platform for guest-facing and staff-facing operations in F&B, retail and activity centers at each property. Agilysys is led by CEO Ramesh Srinivasan. InfoGenesis consolidates guest and staff purchasing transactions onto a single comprehensive cloud platform tailored for the hospitality industry, Agilysis said in a statement. InfoGenesis POS integrates with Marriott property management systems, furnishing front desk operators with detailed POS transactional information aimed at enhancing operational efficiency. "Marriott International is a globally admired organization and we look forward to offering properties across the U.S. and Canada the opportunity to leverage our enterprise-grade InfoGenesis omnichannel point-of-sale technology platform," said Srinivasan.
asianhospitality

Unifocus, Nonius integrate workforce management, guest services platforms - 0 views

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    UNIFOCUS, A WORKFORCE management system provider led by CEO Moneesh Arora, recently partnered with Nonius, a guest-facing solutions company for hotels, to integrate Nonius' platform with the Unifocus operations management system. This partnership ensures guest requests inform operational priorities, enabling real-time adaptation to guest needs and improving service delivery and staff efficiency. By integrating Nonius' guest messaging solution, Unifocus connects hotel staff with guests more effectively, the companies said in a joint statement. "Our partnership with Nonius isn't just an additional feature, it's a transformative bridge connecting the guest experience with hotel operations," said Arora. "It blends technology with the guest journey, enhancing human connections and setting the stage for the future of hospitality."
asianhospitality

TOCK and Curator Revolutionize Hospitality 2024: Enhance Guest Experience & Boost Revenue - 0 views

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    TOCK, A RESERVATIONS and events platform for the hospitality industry, recently partnered with Curator Hotel & Resort Collection to enhance food and beverage operations and provide additional amenities to guests. The partnership will enable Curator member hotels and resorts to streamline operations, drive revenue and improve guests' experiences on a single system. "Tock provides a holistic solution that empowers our customers and we're thrilled to bring that to Curator's elite network of independent hotels and resorts," said Patrick Venn, Tock's head of hotels and enterprise. "This partnership aligns with our mission to empower hotels of all sizes with forward-thinking technology focused on revenue management. Together, we aim to help these properties not only in navigating today's competitive landscape, but also setting new standards in delivering extraordinary guest experiences." Tock's platform offers capabilities tailored for hotel operators, Tock said in a statement.
asianhospitality

Unifocus: 25 Years of Hotel Tech Excellence - 0 views

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    WORKFORCE MANAGEMENT SOFTWARE producer Unifocus recently marked its 25th anniversary of doing business. The company recently acquired operations management platform Knowcross and celebrated several other milestones it has met since its founding in 1998. Unifocus was founded in the same year Google started up, the Digital Millennium Copyright Act was released and the first WiFi standards were set. The company's labor management system, the first of its kind according to Unifocus, includes scheduling automation and, with the Knowcross acquisition, real-time data for forecasting, scheduling, task execution and tracking of guest and employee satisfaction. "Twenty-five years of serving the hospitality industry and counting," says Moneesh Arora, Unifocus chief executive. "We're filled with gratitude for our clients who've been part of this journey, as well as our incredibly dedicated team that makes our vision a reality. Our success stems from our commitment to truly understanding the needs of hoteliers, which continually inspires us to enhance and innovate our hotel operations technology."
asianhospitality

SiteMinder, IDeaS release 'Dynamic Revenue Plus' - 0 views

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    SITEMINDER, THE HOSPITALITY software platform led by CEO Sankar Narayan, and IDeaS recently launched the "Dynamic Revenue Plus" revenue management system that enables hotels to access live market intelligence and quickly act on their bookable inventory, pricing and distribution strategies. This mobile-first solution allows any hotel to optimize revenue based on market demand, unlike traditional RMS, which are often limited to select hotels. Dynamic Revenue Plus employs data from SiteMinder's platform, encompassing 120 million annual hotel bookings, and will soon be enhanced with pricing recommendations from IDeaS, the companies said in a joint statement. "We're committed to democratizing revenue management and bringing the benefits of dynamic, demand-based pricing to hotels across the globe," said Klaus Kohlmayr, IDeaS' chief evangelist and development officer. "This partnership offers hotels of all sizes and operating models a viable option to avoid losing revenue due to outdated manual practices." The integration of IDeaS' dynamic pricing capabilities with SiteMinder's distribution platform and market intelligence will help hotels of all sizes, including those with limited resources, with robust revenue management and quick market access, the statement said. It will initially be available to hotels in Australia and New Zealand, expanding to other markets in 2025, the companies said.
asianhospitality

Visual Matrix's MOP platform usage rises 440 percent - 0 views

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    VISUAL MATRIX, A hospitality technology provider, reported a 440 percent growth in the use of its mobile housekeeping operating platform, MOP, since it acquired the platform in 2021. MOP is now used in more than 1,000 hotels, representing more than 33 brands, including Wyndham Hotels & Resorts, Hilton Hotels & Resorts, Marriott International and IHG Hotels & Resorts, Visual Matrix said in a statement. "MOP was designed to help hoteliers overcome the many operating challenges they face today, in addition to the crunch of reduced labor," said Georgine Muntz, Visual Matrix CEO. "Hoteliers deserve access to tools that work as hard as they do. That's why we have spent so much time listening to hoteliers, understanding their pain points and finding ways to reduce friction when delivering service." MOP facilitates routine processes with mobile housekeeping and maintenance controls, the statement said. The program connects hotel team members using checklists, prompts and alerts. MOP's mobile format allows workers to share information and stay updated on room availability and maintenance requests without calls or trips to the front desk.
asianhospitality

Peachtree Hotel Group rearranges senior leadership roles - 0 views

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    PEACHTREE HOTEL GROUP and its affiliates, Peachtree PC Investors for capital markets and Peachtree Hospitality Management, made four changes at the senior leadership level recently. The promotions are intended to support the company's real estate investment platform and operation services, according to a statement. The Atlanta-based company, led by Jatin Desai and Mitul Patel as managing principals, promoted Greg Zabinski as executive vice president, capital markets for Peachtree PC Investors. Vivian Clarke is now senior vice president for people and culture. Steve MacKenzie was promoted to senior vice president over operations for Peachtree Hospitality Management, and Michael Ritz is now senior vice president for investments. "The success Peachtree is experiencing is creating significant opportunities for us in the talent space," said Greg Friedman, Peachtree's CEO. "These promotions support our strategic growth objectives, and we expect to have additional promotions and appointments as we further scale up our operations."
asianhospitality

Hafele, Like Magic present new hotel room concept | USA 2024 - 0 views

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    FF&E PROVIDER HÄFELE and Like Magic, a guest experience platform, are producing a new multifunctional hotel room concept. The "Work and Sleep" concept allows hotel operators to transform rooms into offices, meeting spaces and other functional areas using digitally enabled furniture, fitting solutions and specialized software. Work and Sleep integrates a booking engine, guest platform, employee interface and monitoring tools into one central hub, streamlining hotel management, the companies said in a joint statement. It will combine Like Magic's guest and employee experience platform with Häfele's hardware systems, the statement said. The collaboration aims to introduce new revenue models by activating otherwise vacant rooms while reducing outfitting costs. "Our goal is to lead the way in hotel industry innovation with our forward-thinking concepts," said Gregor Riekena, Häfele's CEO. "We are currently testing these new ideas at the ibis Styles Hotel in Nagold, Germany, which serves as a valuable proving ground for our initiatives. This innovation not only allows us to gather essential insights and refine our concepts, but also demonstrates our commitment to pushing the boundaries of what modern hotels can offer. By continuously evolving and enhancing our solutions, we aim to set new standards for guest experience and operational efficiency."
asianhospitality

Hyatt chooses Oracle OPERA Cloud as PMS - 0 views

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    HYATT HOTELS CORP. recently selected the Oracle OPERA Cloud hospitality platform as the property management system for its global portfolio of more than 1,000 hotels and all-inclusive properties. The new PMS is expected to streamline operations, standardize data management and enhance guest experiences by enabling personalized service through a deeper understanding of guest preferences across stays. With OPERA Cloud's mobile capability, Hyatt employees can assist guests from anywhere, anytime, the companies said in a statement. "As one of the world's top hospitality companies, Hyatt is committed to caring for people so they can be their best," said Cameron Hammond, Hyatt's senior vice president of global field technology services. "In today's evolving environment, technology plays a critical role in empowering our colleagues to continue delivering unforgettable experiences to our guests. By moving to OPERA Cloud and extending our long-standing collaboration with Oracle, we will provide our operators and colleagues with a modern, secure platform to deliver better data insights and elevate their roles with greater ease and efficiency."
asianhospitality

Peachtree Hotel Group inducts new faces in management team - 0 views

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    PEACHTREE HOTEL GROUP and its affiliates added five executives to its management teams. These new appointments aim to strengthen the company's ability to support strategic growth objectives to scale its investment platform and further diversify allocation strategies, the company said in a statement. The Atlanta-based company, led by Jatin Desai and Mitul Patel as managing principals, appointed Matthew Ram as senior vice president of acquisitions and Susan McClure as vice president leadership and executive development. Will Woodworth assumed the role of vice president for investments, Nicole Havens is vice president of revenue management and Kelly Mascari is vice president of operations at PHG's affiliate Peachtree Hospitality Management.
asianhospitality

Revolutionary Hospitality Law Database Launched by AHLA | USA 2024 - 0 views

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    THE AMERICAN HOTEL & Lodging Association launched the "Hospitality Law Database," giving hoteliers quick access to state and local laws affecting hotel operations. The online platform aids hotel owners, managers, HR professionals and lawyers in navigating the changing legal landscape of the hotel industry. The tool tracks laws across all 50 states, the District of Columbia and the top 25 U.S. hotel markets, AHLA said in a statement. "AHLA is laser focused on advocacy in support of legislation to protect and promote the hotel industry," said Kevin Carey, AHLA's interim president and CEO. "AHLA's new Hospitality Law Database is a natural extension of our robust advocacy efforts, giving members easy access to the laws governing operations in the states and key markets where they operate."
asianhospitality

Bradley Nelson named senior director of facilities at Noble Group - 0 views

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    Bradley Nelson is the new senior director of facilities at Noble Investment Group, overseeing strategic product quality and directing the capital expense program across the firm's portfolio. He transitions from Spire Hospitality, where he served as corporate director, facilities, overseeing the development and maintenance of facilities and ensuring operational efficiency and sustainability, Noble said in a statement. Nelson previously held positions at Sage Hospitality, InterContinental Hotels Group, Concord Hospitality, and Twin Tier Hospitality, the statement said. "Brad is an outstanding addition to our asset management team, bringing a wealth of experience that will help support the continued growth of our institutional investment management platform," said Steven Nicholas, Noble's managing principal, head of asset management.
asianhospitality

TPG Hotels to manage two hotels in Augusta, GA - 0 views

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    PEACHSTATE HOSPITALITY, LED by President and CEO Danny Patel, recently chose TPG Hotels & Resorts to manage its two Marriott-branded properties in Augusta, Georgia. These properties are the 124-room Residence Inn and the 88-room SpringHill Suites. "Our ongoing partnership with TPG continues to allow us to remain an active investor in the hospitality space through our development platform," said Ricky Raman, PeachState Hospitality's chief operating officer. "We are extremely impressed with TPG's operating expertise and capability to enhance both the top and bottom line, thereby increasing the value of our assets. We look forward to exploring additional opportunities to expand this partnership." The hotels are located near I-20 and I-520, providing access to local attractions like Fort Gordon, Augusta National Golf Club, Augusta Museum of History, Morris Museum of Art, and Riverwalk Augusta. Both hotels have fitness centers and SpringHill Suites also has an indoor pool.
asianhospitality

Wyndham Connect : Revolutionize Your Hotel Operations - 0 views

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    WYNDHAM HOTELS & RESORTS recently launched Wyndham Connect, a new guest engagement platform by Canary Technologies, in North America. The platform, first announced at the company's 2023 global conference, is available at no additional cost to owners, with nearly 2,000 North American hotels already using it, Wyndham said in a statement. "We always put our franchisees first, and investing in innovative technology like AI sets them apart from the competition," said Scott Strickland, Wyndham's chief commercial officer. "With access to powerful solutions like Wyndham Connect, our franchisees can manage their businesses more efficiently and curate guest experiences to help make stays more meaningful than ever. The result? Happier guests, higher chances for repeat business and money in franchisees' pockets."
asianhospitality

Noble Group partners with Host Hotels & Resorts to explore new opportunities - Asian Ho... - 0 views

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    REAL ESTATE INVESTMENT management firm Noble Investment Group partnered with Host Hotels & Resorts to tap and expand travel, leisure and hospitality opportunities, a statement said. As part of the initiative, Host will invest $150 million as a limited partner in an existing Noble investment vehicle and provide Noble with first-look at select-service and extended-stay hotel opportunities sourced through Host's channels. Host also will become a minority investment partner in Noble's fee-based asset management business, according to Noble's press release. "As we continue to expand our institutional investment management platform, this strategic partnership further augments Noble's ability to develop, source, and execute innovative growth strategies in travel, leisure, and hospitality," said Mit Shah, Noble's CEO. According to the statement, the partnership will combine Noble's operational expertise and development acumen with Host's scale, market insights, data analytics, and breadth of resources. They aim to source differentiated investment strategies including property technology solutions, development, and alternative lodging.
asianhospitality

Digital Tipping Boosts Earnings for Shiny Hotel Associates 2024 | Asian Hospitality - 0 views

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    DIGITAL TIPPING CAN boost hotel associates' earnings by up to $375 per week, according to a recent study by Shiny, a digital tipping platform. Furthermore, guests are 15 percent more likely to tip compared to 2023, with half leaving tips of $10 or more. Shiny's second annual report, "Harnessing Tipping Data to Empower and Motivate Hospitality Workers," also includes a case study on Stonebridge Cos., a hospitality management firm that implemented Shiny's digital tipping platform across its hotels in 2022. The report analyzes tipping behaviors and patterns at hotels using its digital tipping software. "Not only is providing a tipping option for associates a phenomenal benefit to increase take-home pay, but it also is a fantastic way to keep employees engaged beyond daily standup," said Rebecca Robinson, Shiny's cofounder. "In this report, we continue to explore trends in digital tipping to further improve operations and ultimately increase retention."
asianhospitality

Noble,Stonehill announce major changes in senior leadership - 0 views

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    TWO MAJOR COMPANIES in the real estate finance space, Noble Investment Group and Peachtree Hotel Group affiliate Stonehill, recently announced major changes in their senior leadership team. Noble, led by Mit Shah as CEO, announced triple promotions in the firm. Dustin Fisher, Lisa Smith and Judd Ledet have been promoted as senior vice presidents for investments, asset management and development, respectively. Fisher will be responsible for the sourcing and execution of acquisition opportunities across Noble's institutional investment platforms, a statement said. Smith will lead the firm's asset management team and oversee a majority of Noble's third-party hotel operating relationships and overall asset performance.
asianhospitality

Peachtree promotes LeBlanc to EVP of business development - 0 views

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    Brent LeBlanc is the new executive vice president of business development at Peachtree Group. In this role, LeBlanc will focus on growing the company's vertically integrated investment platforms by fostering business development and collaborating with investment teams to capture new opportunities. LeBlanc joined Peachtree in 2012 to lead a growth strategy, expanding the company's footprint in the western U.S. and strengthening relationships with premium hotel brands like Marriott, Hilton, Hyatt, and IHG. During that time, he participated in more than $4 billion in real estate transactions across the enterprise, the statement said. Before joining Peachtree, LeBlanc held roles as vice president of franchise development at both Starwood Hotels & Resorts and La Quinta Inn & Suites. He has launched hotel brands and completed complex transactions with major U.S. hotel operators and developers, Peachtree said in a statement. Peachtree is led by CEO and managing principal Greg Friedman, CFO and managing principal Jatin Desai, and principal Mitul Patel.
asianhospitality

California's 24Seven Hotels picks Shiny for digital tipping - 0 views

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    24SEVEN HOTELS, A California-based third-party hotel management company, has partnered with the digital tipping platform Shiny to improve services for over 450 associates across its 30-hotel portfolio. David Wani is the founder and CEO of 24Seven Hotels. This partnership will include 24Seven's premium-branded, select-service, and lifestyle hotel segments throughout the western U.S., with implementation across various hotel departments, including housekeeping, the companies said in a joint statement. "With one of the tightest labor markets in industry history and ever-rising costs, it has become increasingly important for us to recognize the efforts put forth by our associates," said Wani. "We believe that by consistently rejecting the status quo and insisting that we can always improve and innovate, we conquer complacency-and ultimately improve the efficiency and effectiveness of our operation. Along with our Daily Pay program, this is another example of the additional efforts we take to ensure our employees are among the most satisfied in the industry."
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