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Aurialie Jublin

[Slides] Qu'est-ce que le Digital Labor ? (séminaire 26 mars 2013) d'Antonio ... - 2 views

www.bodyspacesociety.eu/...-quest-ce-que-le-digital-labor

slides tictravail travail digital labor

shared by Aurialie Jublin on 26 Mar 13 - No Cached
  • Aurialie Jublin on 26 Mar 13
     
    La parution récente de l'ouvrage 'Digital Labor. The Internet as playground and factory', dirigé par Trebor Scholz couronne plusieurs années de recherches et fait connaître au public international un domaine émergent de réflexion autour de l'économie de la contribution d'Internet. Face aux exaltations du « don et contre-don hi-tech » et du rôle des amateurs (qui avaient marqué les études des usages TIC respectivement de la première et de la deuxième partie des années 2000), les théoriciens du digital labor pointent l'apparition d'activités sur les réseaux socio-numériques lesquelles, en tant que productrices de valeur, peuvent s'assimiler à du travail. C'est un travail banal, non spécialisé et à faible valeur marginale, comme effectuer des recherches sur Google, poster un lien sur Twitter, évaluer un produit. Mais c'est bien l'activité qui permet la création d'énormes bases de données exploitables par les géants du Web comme Facebook, ou fait vivre des plateformes d'externalisation massive du travail (crowdsourcing) comme Amazon MTurk. A partir de ce constat, bien des questions se posent : comment ce « travail numérique » réinterroge la notion même du travail et de la (co)production de la valeur ? peut-on parler d'exploitation ? nos vieux cadres d'analyse, nous permettent-ils de penser ce qui se joue là, voire de définir les contours d'un « capitalisme cognitif » ?
abrugiere

(39) Les (biens) communs - Contours et repères - 0 views

fr.slideshare.net/...biens-communs

digiwork travail biens communs

shared by abrugiere on 18 Jun 13 - No Cached
  • abrugiere on 18 Jun 13
     
    Slides présentant l'initiative Ville en biens communs (des événements du 6 au 20 octobre 2013 à Brest, Lyon, Paris, Bolbec,Montréal, Nantes) Au coeur des communs, il y a l'action collective :  La communauté s'auto-organise en reprenant ou en inventant son mode de gouvernance. - une organisation totalement horizontale ou comportant un certain degré de délégation - des licences pour définir le régime de droits de la ressource (immatérielle en particulier) CC, GPL, Odbl - un ensemble de règles de fonctionnement formelles (code, charte, règlement...) ou informelles
julien camacho

4 bonnes pratiques pour gérer sa e-reputation - Le blog de la communication d... - 1 views

www.communication-web.net/...ues-pour-gerer-sa-e-reputation

e-réputation tictravail bonnes pratiques

shared by julien camacho on 30 Jul 13 - No Cached
  • julien camacho on 30 Jul 13
     
    A l'invitation de Synthesio, Emmanuel Vivier présentait, le 11 juillet 2013, les 10 erreurs à éviter en matière de e-réputation. Vous retrouverez l'intégralité des slides de son intervention sur le site du HubInstitute. J'ai choisi de résumer, à partir de son exposé, 4 bonnes pratiques à observer pour gérer la e-reputation de son entreprise sur les médias sociaux.
Thierry Nabeth

Antonio Casilli -- Digital labor studies : Antécédents théoriques et nouvelle... - 0 views

fr.slideshare.net/...oriques-et-nouvelles-tendances

travail

shared by Thierry Nabeth on 09 Nov 15 - No Cached
  • Thierry Nabeth on 09 Nov 15
     
    Intervention d'Antonio Casilli (Télécom ParisTech/EHESS) dans le cadre du séminaire EHESS "Etudier les cultures du numérique", 2 nov. 2015. slides
Aurialie Jublin

Exploring portable ratings for gig workers - Doteveryone - Medium - 0 views

medium.com/...s-for-gig-workers-5632fd9b262e

gig economy notation notoriété individu indépendant

shared by Aurialie Jublin on 12 Feb 18 - No Cached
  • Unlike the traditional economy, the gig economy doesn’t rely on CVs or letters of recommendation. You build your reputation on one platform at a time — and your reputation is often the route to higher earnings (A service user is more likely to choose someone with 100 five-star ratings than just one or two). Platforms don’t want people to leave, so they don’t let workers have ownership over their own ratings. Leaving a service means starting over.
  • More recently, we’ve been exploring the “how” of ratings portability: what technology, data, user experience and investment might be needed to make this real.Our design team, along with our policy intern and developer James Darling, have been conducting user research and prototyping possible technical solutions for ratings portability. Here’s where we’ve got to so far.
  • “Cab” drivers didn’t have visible habits around their ratings, weren’t checking them frequently and when we spoke about them, they told us that this wasn’t something they’d considered before or something they were particularly concerned about. They were confident in their skills and ability to find work outside of their platforms, and viewed ratings more as performance indicators for their platform owners — the main fear being a drop below 3.5 stars, where they might be dropped from the platform completely.
  • ...11 more annotations...
  • This “performance indicator over ratings” feeling was even stronger with food delivery workers. They expressed even less concern about the issue, focussing more on their delivery metrics such as attendance and cancellations. The rider app screens we were shown support this.
  • This makes sense for both food delivery and transit: the customer has little to no ability to use workers’ reputation data to inform their purchase decision. (When we press a button to order a cab or for food to be delivered, speed is the primary factor and platforms emphasise that in their design.)
  • It was a radically different story for tradespeople. Their reputation data feels important to them, and they prefer to keep control over it. They preferred word of mouth reputation and recommendations, as there was no middleman who could take that away from them. Online platforms were seen as something to graduate away from once you had a sufficient “real world” presence.
  • Alongside our user research, James Darling looked at the technical possibilities, drawing on the Resolution Trust’s initial work and the research that our policy intern did. They came up with five possible solutions and gave them names and some logos. They are in increasing order of complexity.
  • Personal referenceThis is the status quo: when approaching a new employer, workers create their own CVs, loosely standardised by convention.
  • Publicly hosted reputationsWhat feels like a technical quick win is to ensure that a platform hosts a publicly accessible web archive of all worker reputation data, including for profiles which have been disabled. This would allow workers to provide a URL to anyone they wish to provide their reputation data. How would this be encouraged/enforced?
  • Profile verificationHow does a worker prove that they are the owner of a publicly hosted reputation profile? There are a few technical solutions that could be explored here, like a public/private key verification or explorations around OAuth. Is it possible to create something that is secure, but also usable?
  • Decentralised open data standardA data standard for reputation data could be created, allowing automated transfer and use of reputation data by competing platforms or external services. Creating the standard would be the trickiest part here: is it possible to translate between both technical differences of different platforms (eg 5 stars versus 80%), but also the values inherent in them.
  • Centralised data holderPerhaps one way to help standardise and enforce this easy transfer of reputation data is to create some sort of legal entity responsible for holding and transferring this reputation data. A lot of discussion would have to be had about the legal framework for this: is it a government department, a charity, a de facto monopoly?
  • We also thought about ways to verify identity (by including an RSA public key), what a best practice data standard might look like (here’s an example in JSON), and what the import process might look like (via a mock competitor site). The code for all this is on Github, and everything above is available in a slide deck here.
  • I worry that the concept of “owning” people’s ratings reflects some deeper, more systemic issues around who “owns” things more generally in society. In the coming months, we’d like to keep working with like minded organisations to explore that idea more, as well as how the cumulative effects of those systems affect us all.
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