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Research Finds Supply Chain Vendors Slow to Adopt Use of Social Media to Engage With Cu... - 0 views

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    The use of social media by B-to-B suppliers and vendors for customer relationship management (CRM) is limited, but those who are using social media for CRM are creating better experiences for their customers and are earning benefits as a result, according to a recent social CRM study released today by Kemp Goldberg Partners and IDG Research Services. More than half (58 percent) of the participants were either totally unaware of how their primary supply chain providers are using social media or thought suppliers and vendors were not using social media to interact with customers.
ISM Silicon Valley

The leading indicators of social business maturity in 2012 - 0 views

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    The leading indicators of social...
ISM Silicon Valley

Use Social Media to Build Emotional Capital - 0 views

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    Use Social Media to Build Emotional Capital - Quy Huy and Andrew Shipilov - Harvard Business Review
ISM Silicon Valley

Gartner Says Majority of Consumers Rely on Social Networks to Guide Purchase Decisions - 0 views

  • Social networks have become a critical, but underutilized, aspect of the marketing process, according to Gartner, Inc. Gartner analysts have examined the way social networks shape consumer buying behavior.
  • Gartner believes that it is essential for device vendors, application developers/publishers and communications service providers to understand how the different roles react to marketing information. For example, Self-Sufficients are not particularly swayed by the usual sources of marketing information, nor do Mavens typically act on the information that is their stock in trade. However, Salesmen, Seek
  • and Connectors tend to act on marketing messages and are receptive to them.
ISM Silicon Valley

APICS Releases Key Findings From Corporate Social Responsibility and Sustainability Event - 1 views

  • APICS The Association for Operations Management, the global leader in supply chain and operations management certification, education, and membership, announced today key findings from an event exploring APICS members' roles in corporate social responsibility (CSR) and sustainability in relation to the United Nations Global Compact.
ISM Silicon Valley

ISO 27001 & BS 25999 - 0 views

  •  ShareAccording to various sources, the leading business continuity standard BS 25999-2 will be replaced by an international standard ISO 22301
ISM Silicon Valley

Salesforce.com shines with new a social "Radian6-ce" - 0 views

  • Salesforce.com continues to make acquisitions. The on-demand CRM vendor paid $276M in cash and $50M in stock to acquire Radian6, a social media monitoring firm
ISM Silicon Valley

Total Cost of Ownership Equation in a Green Economy - 0 views

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    TCO = Purchase Cost + Overhead + Environmental Costs + Social Consequences
ISM Silicon Valley

What Price Sustainability in Procurement? - 0 views

  • "Our studies show that procurement with an ecological and social conscience is not a cost factor, but a value factor," says Marlinghaus. "Companies that pursue a consistent approach to green and sustainable procurement receive an above-average return on capital deployed."
ISM Silicon Valley

Sustainability Consortium - 0 views

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    The Sustainability Consortium develops transparent methodologies, tools and strategies to drive a new generation of products and supply networks that address environmental, social and economic imperatives. The Sustainability Consortium advocates for a transparent process and system, not individuals or organizations.
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    Tempe, AZ
ISM Silicon Valley

Business Ethics (Procurement) eLearning Short Course - 0 views

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    This course examines the requirements for conducting business ethically and in a socially responsible manner.
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