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The financial services industry today is characterized by change. Investor interest and capital is pouring into fintech companies – digital banks, insurtechs, wealthtechs, proptechs and every option in between are shifting how financial services are created, offered and evaluated. New changes, new challengesThis shift has spurred many traditional financial institutions to take action. Yet, changes aren’t always straightforward. Financial institutions know they need to embrace innovation, and they also have to find better ways to understand and respond to their customers.At the same time, the shift has put a spotlight on a new area of opportunity for big tech companies like Alibaba, Apple, Google, Tencent and others. These companies have incredible reach, deep roots into their customers’ lives, and robust customer data. Big techs are also constantly looking for ways to provide their customers with more value, to enhance customer loyalty by providing a more integrated ecosystem. Most already offer payments solutions, so extending their offerings to include financial products makes sense. However, there are no strong indicators that the big tech companies want to become banks. The regulatory burden is so far considered too high for their appetite1. Forging strategic alliancesBig tech and financial institutions are already investing in fintechs to help advance their strategic goals. For example, Tencent led a $35 million investment in open banking focused TrueLayer in the UK this year2.What they are realizing that partnerships don’t have to be limited to start-ups – working together with established institutions can create value. Over the past 6 months, there have been a number of strategic business relationships announced, such as Google’s partnership with Citibank and Stanford Federal Credit Union, to offer smart checking accounts3 and Apple’s announcement of a partnership with Goldman Sachs to offer the Apple Card credit card4. These will likely only be the beginning. 

Paga account holders will now be able to transact on Visa’s global network. Both companies will work together to develop technology and aim to drive larger payments volumes for both companies. The partnership also reflects Visa’s priorities in Africa.

Paga account holders will now be able to transact on Visa’s global network. Both companies will work together to develop technology and aim to drive larger payments volumes for both companies. The partnership also reflects Visa’s priorities in Africa.

1. Millennials squared – a parable of a digital wallet and beer moneyEarlier this year Sam Crowder stood up at a televised baseball game, and held a sign asking his Mum to send him “beer money”. He included his Venmo account information. Thousands of people sent him money, as his sign went viral. Beyond sharing this story as advice in case you ́re ever thirsty and leave your wallet at home, what it reflects is how the use of new technologies may start with digital natives, but then rapidly spread to other generations. It reflects the inter-generational adoption of, and use of, FinTech technologies.So, when looking at the potential of new services, it is important not just to consider the young people who will adopt it. But what will happen when they introduce the technology to their friends and family. Millennials are the earthquake that shakes companies, and adopt new tech and services at lightning speed. The rest of us are the tsunami of adoption that follows and lead to exponential growth.

2. Facebook, Amazon, Google or Ant Financial will become the largest retail bank in the worldIt’s 2020 and to apply for a loan, instead of going to your local bank branch, you quickly ask Facebook for approval. This is far from fanciful thinking. Even as of today, PayPal is arguably one of the largest retail banks — it has more money in deposits than all but the largest 20 US banks, and offers services from payments, to loans and credit cards (albeit currently via partners). But we believe that one of the major tech companies, whether that is Facebook, Amazon, Google, or Ant Financial (the financial arm of Alibaba) will not only transform retail banking, but rapidly become the largest retail bank in the world.“Some bankers and analyststhink that Google, Facebook, Amazon or the like will not fully enter a highly regulated, low-margin business such as banking. I disagree. What is more, I think banks that are not prepared for such new competitors face certain death”Francisco González, CEO, BBVA

hese major tech companies have the platform and the scale to upend retail banking. They already have a digital wallet which underlies the services that enable users to buy and sell on their platforms, such as Google Wallet and Amazon Payments. Facebook Messenger Pay is already available in the US while it recently received an e-money license from the Central Bank of Ireland. This means European users will be able to store and transfer money, and make online purchases. The transition to becoming the largest retail bank in the world will be swift and brutal for traditional banks.

The Bango-TPAY MOBILE partnership simplifies and accelerates entry into new markets for online merchants by connecting platforms and pooling operational expertise.

Bisharo’s story is one of the many urban merchants who have discovered the power of digital payments for their businesses. Over the past few years, technology providers such as BelCash with their HelloCash mobile money, product working closely with the Somali Microfinance Institution, have made significant progress in helping merchants like Bisharo realize the benefits of digitizing payments.

Vodafone and MTN’s Ghanaian units are allowed to share subscriber data with the government to help it track down the contacts of coronavirus cases, a high court in Accra ruled Tuesday.

Vodafone and MTN’s Ghanaian units are allowed to share subscriber data with the government to help it track down the contacts of coronavirus cases, a high court in Accra ruled Tuesday.

Vodafone and MTN’s Ghanaian units are allowed to share subscriber data with the government to help it track down the contacts of coronavirus cases, a high court in Accra ruled Tuesday.

MTN Mobile Money (MoMo) subscribers in Cameroon can now receive international money transfers through MoneyGram directly into their mobile wallets

Mukuru and WorldRemit announced a deepening of their existing partnership. Having initially launched the alliance in Zimbabwe, the two companies aim to expand their collaboration for cash remittances into Zambia, South Africa, Mozambique, Malawi and Botswana. This is an important next step in furthering the delivery of world-class services and financial inclusion across the African continent.

With Apple introducing the biometrics technologies like Fingerprint identification and now facial recognition on its latest X series phones, biometrics is not only a day-to-day part of consumers’ lifestyles but also opening a whole new doors to biometrics industries and consumers’ financial operating methods.Companies like FIDO Alliance pulling out all the stops to make the biometrics systems standardized and more secured introduces the world to the new era of FinTech with easier, secured and adaptable approach of Biometrics Finances.

The tiresome process of entering long and complicated passwords and initials at every transaction along with the risk of compromising the security of the consumers’ accounts played a major role in accepting the Facial Recognition, Fingerprint scanner, IRIS Sensor and Voice recognition as a method of authentication at a Banking sector. 

MTN Mobile Money (MoMo) subscribers in Cameroon can now receive international money transfers through MoneyGram directly into their mobile wallets. This is thanks to a recent partnership between MoneyGram and MFS Africa, which extends the inbound international money transfer service to MTN MoMo payment accounts on new channels.

To minimise risk, shops where the services are available buy credit in advance from Fawry before they collect any money from the public, earning a cut from the fees.

“Acceptance is critical to us and we have been keen to develop solutions to expand the acceptance footprint,” he says. “The alliance with Fawry helps this by adding segments that were not accessible before. It is a typical fit with our strategy for penetrating the unbanked segment.”