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Think Tank: Making social media sites such as Facebook and Twitter more personal
The authors of a new book on social media believe their concept of "mass
collaboration" has the power to fundamentally change the way business is
done.
A book out this week – The Social Organisation: How to Use Social
Media to Tap the Collective Genius of Your Customers and Employees –
seeks to address these issues.
I think community-centric customer support systems are one of the most
interesting wa
g to perform in challenging environments, such as hot and sandy
places. By using an internal and private company social network, the
business got people to "swarm" around the issue and collectively
collaborate on the solution in real time.
Another interesting development is the growing creation of "corporate
memory" banks to help people learn from fellow employees' experiences.
When I talk about focusing on BEING social, rather than focusing on DOING social media, this is what I mean.
Social business isn’t about tools and technology. It’s about giving Becky the freedom to work off-script.
ATC is once again bringing you the Social Media Conference in Melbourne, after the first two sold out events in 2009 and 2010. This year's Social Media Conference will be held on Thursday, 1st December 2011.
Social media is inherently a system of peer evaluation and is changing the way scholars disseminate their research, raising questions about the way we evaluate academic authority
Lost Remote spoke with SVP of Digital Media, Evan Silverman about the different social TV successes the show had this past season, which he explains, all the major social TV data companies agree on: