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in title, tags, annotations or urliTunes 10 icon (itunes10icon) on Twitter - 0 views
PressThink - 0 views
Small business and startups: engage your customers the old(spice)-fashioned way « crowdSPRING Blog - 0 views
Spice It Up - 0 views
Anatomy of a Community Meltdown: Revisiting analysis of 2007 MacSerial Junkie rifts - 0 views
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The MacSerial Community meltdown has some big lessons, particularly in the context of these days of "Web 2.0″ and "user-generated content". It also speaks loudly to the questions raised, debated and debated again in the wake of the events leading to Kathy Sierra's decision to stop blogging. It involves cyberbullying and power plays, and in the best human tradition, reads like a soap opera. But this meltdown is distinctive - it was over two years in the making and involved trusted volunteers. The genesis of the conflict appears to begin two years ago, when two moderators came into conflict with each other. One was ready to strip the other of their mod powers when they withdrew to their own server, voluntarily resigning mod powers. However, the underlying conflict was not resolved and was driven farther underground. The lessons learned for community creators include: Visibly manage volunteers; Stay active and visible in the community; Don't let resentments fester; and, Define community boundaries, communicate them, and enforce the rules.
Anatomy of a Twitter Scandal: Breaking down Nir Rosen's swift downfall - 0 views
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Journalist and NYU fellow Nir Rosen probably didn't know he was putting his career in jeopardy when he hit send on Twitter yesterday. After all, it was just one of 600-odd tweets he'd sent since joining the social networking site. Lara Logan had to outdo Anderson. Where was her buddy McCrystal. It was probably something the war correspondent would say over a dinner party with buddies. Everyone likes a good joke at the expense of Anderson Cooper, right? The problem is the Twitter dinner party includes the whole world.
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