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Social media use leads to higher satisfaction among owners of smartphones and traditional mobile phones, according to a new report from J.D. Power and Associates. Smartphone owners who use their device to access social media sites such as Twitter, Facebook and LinkedIn, have satisfaction averages of 783 on a 1,000-point scale, nearly 22 points higher than smartphone who rarely access social media sites on their device. Currently, more than half of smartphone owners users their device to access social media sites via the mobile Web or mobile applications. While rates of mobile social media site usage are not nearly as high among owners of traditional mobile phones (9%, on average), satisfaction among traditional handset owners who use their device for social media is notably higher than that of traditional handset owners who don't access social media (754 vs. 696).

The researchers found that fulfillment of a diversity of needs, as defined by Maslow, do appear to be universal and important to individual happiness. But the order in which "higher" and "lower" needs are met has little bearing on how much they contribute to life satisfaction and enjoyment, Diener said. They also found that the fulfillment of more basic needs - for money, food or shelter, for example - was more closely linked to a positive life evaluation, the way an individual ranked his or her life on a scale from worst to best. The satisfaction of higher needs - for social support, respect, autonomy or mastery - was "more strongly related to enjoying life - having more positive feelings and less negative feelings," Diener said. An important finding, Diener said, is that the research indicated that people have higher life evaluations when others in society also have their needs fulfilled.

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The more honesty and humility an employee may have, the higher their job performance, as rated by the employees' supervisor. That's the new finding from a Baylor University study that found the honesty-humility personality trait was a unique predictor of job performance.

"Managers tend to pick higher-risk options when forced to choose between competing alternatives to complex situations, according to researchers from the University of Guelph and University of Waterloo whose study was published recently in the Journal of Business Ethics. But when they're not forced to choose, managers tend to reflect more and solve problems with fewer negative consequences, says the study."

Interesting research from McKinsey suggests that companies using social media or "collaborative Web 2.0 technologies" are achievingt higher profits. Read more: http://wallblog.co.uk/2011/01/10/companies-using-social-media-are-making-more-money-says-mckinsey/#ixzz1Aq7IXm5E

A cartoon criticizing college websites resonates more deeply than many designers might like.

Customer-orientation and vision need to complement each other in order to stimulate breakthrough innovation. A visionary approach is essential to secure long-term success as well as to provide truly differentiating offerings to the market. However, this vision cannot be defined in a vacuum without customer insights. These insights are gained through shifts in focus from solutions to needs and broad understanding of customer's context, andmarket majorities to minorities, i.e. unserved consumers with dedicated needs.This leads me to the following conclusion: Innovation based on needs of edge customers tends to result in higher likelihood of breakthroughs than involving average customers in solution development. When it comes to breakthrough innovation, a customer-centered vision seems to be indicated.

Ben Nelson says the primary purpose of a university isn't to prepare students for a career. It's to prepare them for life. And he now has $70 million to prove his point. Nelson is the founder and CEO of a new experiment in higher education called Minerva Project. He says when it comes to learning, job training is the easy part. With the emergence of online courses, it's easier and cheaper than ever to acquire the hard skills you need to land a job. "Why would you spend a quarter of a million dollars and four years to learn to code in Python?" he says. "If that's the role of universities, you'd have to be insane to go to universities."