Group items tagged

Smeaton, K. & Davis, K. (2014). Social technologies in public libraries: exploring best practice. Library management. 35(3), 224-238. Retrieved from www.emeraldinsight.com/journals.htm?articleid=17107477 A report of a research project that explored social media best practice in the public library sector using two Australian public libraries. Five themes were extracted from the interview: creating communities, connecting with users, inviting participation, organisational culture and staffing. Only one library had a a social media policy, though this had been developed at the local council level.

Cleveland Public Library. Policy on the use of CPL's social media sites. http://www.cpl.org/TheLibrary/UsingtheLibrary/PolicyontheUseofCPLsSocialMediaSites.aspx This policy is generic and refers to 'any Library sponsored social media site'. It is very comprehensive, relevant to both patrons and staff. the content is organised under the following sections: Purpose of the Library's social media sites, Agreement (telling patrons that by posting they agree to this policy), Definitions, Disclaimer, No Privacy (Reminding users that they cannot expect privacy), Ownership (of postings), Postings (basically the acceptable use policy), Violations of this policy, Reporting violations, Employee postings.

Social media policies - do you have one? http://nswpubliclibrarieslearning21.blogspot.com.au/2008/08/social-media-policies-do-you-have-one.html This blog post from 2008 was part of the NSW Public Libraries Learning 2.0 Activities program. while it is a training document, the content has a high value for anyone wishing to create a social media policy in NSW in particular, including links to relevant legislation. A list of points to be considered when creating a policy as well as sample text.

this is a really good article Renate, thanks for posting, Jacqui

It IS possible to create a great website for a public library! Here are twenty examples...check them out!

My first post to Diigo. Here is a URL to the Framingham Public Library where I work as a part-time Reference Librarian.

Nonprofit social media policy workbook http://idealware.org/articles/creating-social-media-policy This practical workbook created for Idealware in 2012, is designed to take an organisation through the process of actually writing a social media policy. The worksheets guide the discussion by asking the important questions about social media that need to be addressed in an effective policy. The workbook relevant to all types of nonprofit organisations, including public libraries. A companion document Social media policy templates provides sample policy statements to assist with the actual formulation of policy text.

It's fabulous that resources like this exist and the organisations will share them. In a age of tight work time frames and even tighter budgets, it's helpful to not have to reinvent the wheel when your organisation has to take this step. It also means that more libraries are able to make policies and guidelines because they don't have to start from scratch. This has benefits for everyone - management - staff and clients.

The nonprofit social media decision guide. http://www.idealware.org/reports/nonprofit-social-media-decision-guide While this document is not specifically about social media policies, it tackles issues some of the decisions that need to be made when creating a policy, such as defining goals, audience and strategy. Its comprehensive guide to specific social media tools provides practical advice on strengths and weaknesses, resources, required and links to guides on usage. Its focus on nonprofit organisations makes it a valuable tool for public libraries looking at developing a social media strategy. It was updated by Idealware in 2013.

Libraries of SA. Social media http://www.libraries.sa.gov.au/page.aspx?u=279 This policy focuses specifically on the use of the Libraries SA Facebook and Twitter accounts. It describes the purpose of each accounts and how each account will be used. Policies on 'following' and replying to posts are clearly explained. Embedded in the policy is the Acceptable Use policy, privacy statement and disclaimer.

Harmon, Charles; Messina, Michael (2013). Using Social Media in Libraries : Best Practices. http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=CSU Chapter 8: Implementing an online social community as an extension to our physical libraries.. A great review re Halifax Public Libraries implantation of their new social catalogue, aptly named Discover. Covers many practical topics such as: features of a social catalogue planning and research for the project objectives of implementing a social catalogue/tie in with mission statement technical issues staff training communication and marketing feedback It concludes with some practical and professional advice for potential users of such a catalogue.

The best link is via CSU library, not the eblib.com link. http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=CSU

This list of Victorian Public Library Web 2.0 sites was last updated in 2010 but it illustrates just how many libraries had embraced Library 2.0 and I'm sure many more have climbed on the train since.

"The NMC Horizon Report: 2014 Library Edition, examines key trends, significant challenges, and emerging technologies for their potential impact on academic and research libraries worldwide. Following the publication of the report, the New Media Consortium hosted a virtual symposium on The Future of Libraries which includes 4 videos on the following topics: Emphasis on mobile Content management & technical infrastructure Increasing access & discovery opportunities Rethinking roles & relationships of librarians"

Abstract: Social media are popular stages for self-expression, communication and self-promotion. Rather than facilitating online identity formation, they are sites of struggle between users, employers and platform owners to control online identities - a struggle played out at the level of the interface. This article offers a comparative interface analysis between Facebook and LinkedIn. While Facebook is particularly focused on facilitating personal self-presentation, LinkedIn's interface caters towards the need for professional self-promotion. And yet, both platforms deploy similar principles of connectivity and narrative - strategies that can be succinctly revealed in recent interface changes. These changing digital architectures form the necessary backdrop for asking critical questions about online self-presentation: How are public identities shaped through platform interfaces? How do these features enable and constrain the sculpting of personal and professional persona? And what are the consequences of imposed connectivity and narrative uniformity on people's online identities?

This is the Minnetonka Public School Social Media Policy. Although this is an overseas example of a policy, I do like the structure and level of clarity provided in the document.

The current study attempts to examine the contents of Library Twitter account of two libraries (academic and public) with the aim of evaluating in a comparative mode, their themes and levels of user engagement.

WebJunction is the place where public library staff gather to build the knowledge, skills and support we need to power relevant, vibrant libraries. Social networking is infused into many library services. Here is a list of skills, knowledge, and attitudes that will help library staff achieve competence in this area.

The conversations about the social life of information reminded me about a publication called "Delayed Gratification". The emergence of the idea that "being first" is more important that "being correct" in the business of journalism has seen the life of a news story rarely flowing through to the conclusion of the event itself, as the latest breaking thing takes over the hype. DG magazine is always 120 pages long, and follows up on the news of each quarter, investigating the ending of the stories that break, burn up cyberspace for a time, and then disappear.

This source discusses the introduction of Web 2.0 technologies in a local government setting and how that enhances or disrupts operations. It looks at how the social media policy is the driving force in successful e-Government and the ways in which social media improves public relations.

Twitter and mentoring relationships

Personal Learning Network and engaging students..., it works for me, thanks Carole!