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The National Library of New Zealand provides services to school libraries. This comprehensive guide explains what social media is, how it can enhance school library services, what planning is involved, and the types of tools that can be used. The guide explains that social media for libraries is about building connections and learning communities using web based technologies. Seven steps to planning the library's social media presence are clearly articulated. There are also links to a detailed planning template, a social media toolkit, examples of social media use in school libraries and further reading that would assist teacher librarians to learn about and plan a social media strategy.

Nonprofit social media policy workbook http://idealware.org/articles/creating-social-media-policy This practical workbook created for Idealware in 2012, is designed to take an organisation through the process of actually writing a social media policy. The worksheets guide the discussion by asking the important questions about social media that need to be addressed in an effective policy. The workbook relevant to all types of nonprofit organisations, including public libraries. A companion document Social media policy templates provides sample policy statements to assist with the actual formulation of policy text.

It's fabulous that resources like this exist and the organisations will share them. In a age of tight work time frames and even tighter budgets, it's helpful to not have to reinvent the wheel when your organisation has to take this step. It also means that more libraries are able to make policies and guidelines because they don't have to start from scratch. This has benefits for everyone - management - staff and clients.

The nonprofit social media decision guide. http://www.idealware.org/reports/nonprofit-social-media-decision-guide While this document is not specifically about social media policies, it tackles issues some of the decisions that need to be made when creating a policy, such as defining goals, audience and strategy. Its comprehensive guide to specific social media tools provides practical advice on strengths and weaknesses, resources, required and links to guides on usage. Its focus on nonprofit organisations makes it a valuable tool for public libraries looking at developing a social media strategy. It was updated by Idealware in 2013.

Ellyssa Kroski explains that school libraries have different challenges to face with social media than other types of organisations. Social media policies provide clear guidelines for staff posting on behalf of the library and on their personal accounts and standards for acceptable use by library users. The article outlines what should be included in a social media policy and suggests looking at other organisation's social media policies for best practice. The importance of revising the policy when technological changes occur is also stressed. Unfortunately some of the links to examples of policies are no longer available.

Focus is on creating meaningful, and shareable content for schools. The focus is on how to use social media and create social media rather than focusing on negative and how not to behave. Schools needs to consider both social media for schools to market the ethos of the school but also how social media is used in schools by staff and students.

Social media policies - do you have one? http://nswpubliclibrarieslearning21.blogspot.com.au/2008/08/social-media-policies-do-you-have-one.html This blog post from 2008 was part of the NSW Public Libraries Learning 2.0 Activities program. while it is a training document, the content has a high value for anyone wishing to create a social media policy in NSW in particular, including links to relevant legislation. A list of points to be considered when creating a policy as well as sample text.

this is a really good article Renate, thanks for posting, Jacqui

This slideshare by Judy O'Connell encourages teacher librarians to become competent social media users. The twenty first century learning environment is constantly changing and teacher librarians must adapt. The internet is now a participatory medium and social networks are integral in our lives. School libraries need to be involved in social media and it begins with teacher librarians being active users within their with personal learning networks and their personal lives. Judy provides advice for teacher librarians on how to get started with policy planning, examples of best practice, tools and strategies for implementation. Specific instructions are provided for using Facebook and Twitter in school libraries.

"Social media, another type of commonwealth record"(National Library of Australia, 2012, para. 11). NLA clearly identify 7 common social media tools and the strategy for record to be captured. Increasing library information, knowledge and users feedback move to social media channels. Library decision making based on users' feedback in social media should be recorded.

This policy, applicable to all National Library of Australia employees, aims to clarify employee responsibilities in relation to official, professional and private social media use. Although set out like most policies whereby it notes the policy's context, objective, scope etc., this one stands out for its detailed controls in regards to what employees should and should not do when posting on social media, whether it be in an official, professional or private capacity.

Abstract: "Social media is now widely used by librarians to fulfill a variety of objectives. Taylor & Francis has collated a range of opinion and data within this white paper to provide an overview of how social media is currently used by librarians, for what purposes, and to what effect. Our research program comprised focus groups in the UK, USA and India."

Why study social media in the library? Social media has the potential to facilitate much closer relationships between libraries and their patrons - wherever users are based, and however they choose to learn about and access library services and resources. Current usage of social media by the library community generally remains ad hoc and somewhat experimental, but the uptake of these tools is accelerating, and they will likely play an increasingly important role in library service provision and outreach in the future. This white paper has been researched and compiled by Taylor & Francis to provide an overview of current practices relating to the use by libraries of social media, from a world-wide perspective, against which individual institutions can benchmark their own activities and be inspired to try new approaches. This white paper is just a start - we plan to build from this a central web-based resource on social media for the library community that will provide ongoing updates, in-depth case studies and best practice guides. We hope this will become a valuable, developing resource that librarians will access and contribute to, so the entire community benefits from sharing ideas and experiences.

Cleveland Public Library. Policy on the use of CPL's social media sites. http://www.cpl.org/TheLibrary/UsingtheLibrary/PolicyontheUseofCPLsSocialMediaSites.aspx This policy is generic and refers to 'any Library sponsored social media site'. It is very comprehensive, relevant to both patrons and staff. the content is organised under the following sections: Purpose of the Library's social media sites, Agreement (telling patrons that by posting they agree to this policy), Definitions, Disclaimer, No Privacy (Reminding users that they cannot expect privacy), Ownership (of postings), Postings (basically the acceptable use policy), Violations of this policy, Reporting violations, Employee postings.

This article, written by the co-founder of Buffer, compiles the findings of several social media studies and provides interesting insights and statistics about social media. Because much of the article is about how people use social media and what people expect from social media, as well as how and when are the best times for companies to use social media tools, this article is very helpful to those using web 2.0 technology for work purposes.

The social media policy of All Saints Anglican School is one of many of the school's policies. This is a very detailed policy that outlines appropriate guidelines and procedures for the use of social media by the staff and students. This policy therefore would also encompass the library. The main aim of the policy is not to restrict staff and students from using social media but to protect them by making very clear what is considered appropriate and acceptable use. The following headings provide structure to the policy: purpose, scope, responsibilities, definitions, breach and conclusion. 

With an online presence now paramount, many libraries, archives and museums have created, or are looking to create, a social media policy; one that will dictate an accepted level of interaction and outline how practitioners within these cultural heritage institutions use social media. But is the use of social media policy in direct defiance of the purpose of social media? And more importantly, is it practical for cultural heritage institutions to have one?

Social media technologies have a number of characteristics that may suit information access and informal knowledge management by older adults, and there is a rapid uptake of these technologies by this demographic. Based on the characteristics of social media technologies and previous findings of online knowledge management, we introduce a novel framework for achieving social media-based knowledge management suited to older adult communities. The framework involves several key aspects and requirements: public peer-to-peer sharing of information, evaluation of content amongst peers, the "push" nature of these technologies, ease-of-use through simple interfaces, affordability, platforms that are extensible to support a wide range of information types, a self-organizing information dissemination network, and a human-based peer trust network. We conducted a six-month trial of 150 participants using Facebook, Twitter and Skype to determine their perceptions and preferences in relation to using these social technologies. We found that in the majority, the views of the older adult participants were well matched to the requirements for achieving social media-based knowledge management, identified in the framework. In addition, we discuss the implications of the findings for the implementation of future social media-based knowledge management systems.

From Guy Kawasaki: "Following me on social media means that you are drinking from a fire hose. I subscribe to the "more is more" philosophy of social-media-meaning that I share approximately ten to fifty posts everyday to provide a constant flow of information, analysis, education, and assistance to my followers."