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#2 is important to recognize. When one can identify emotional triggers then it is easier to learn to work with others who may accidentally set off those emotions without meaning too. Human beings unconsciously reflection and interpret others emotions so it is important to understand your own.

#1 Mindfulness meditation has been practiced by the buddhist monks for centuries. Brain imaging studies show that an eight week course of this meditation can affect the brain by reducing flight/fight and increasing concentration http://blogs.scientificamerican.com/guest-blog/2014/06/12/what-does-mindfulness-meditation-do-to-your-brain/

Can't agree more with the idea that we need to reflect on and recognize our emotions. We spend far too much time doing it to others, but often forget to look inside.

Article about using emotional intelligence in managing elearning. "Feelings have value," "Thinking and feeling are not opposites."

This review published in the American Journal of Pharmaceutical Education examines "examines the foundations of the definitions of emotional intelligence as well as existing educational research involving emotional intelligence, both within the health professions and externally." What I found most helpful was the Summary of Emotional Intelligence Research Trials.

This article by the American Society for the Advancement of Project Management discusses the relationship between emotional intelligence and competency in project management.

Here is a nice article on emotional intelligent. I like the topic very much.

Peggy, this is a great article and definitely something I can use in my workplace. I think acknowledging how teams deal with and use EI is great in helping create strong interpersonal relationships. Thank you for sharing!

I appreciate this too. One of the things I was curious about after our EI discussions was how best to share knowledge of EI, self-awareness and empathetic communication with team members. It seems to me that rather than just using the techniques we have learned ourselves, we should share them with others as well, so that they understand the approach and the improved empathy is able to move both ways. So this is great to have some advice about that specifically.

I am posting this for the visual learners and others who like infographics. It gives evidence of the benefits of Emotional Intelligence in the workplace and personal life.

very useful infographic.

I like this. I'm very visual, and I appreciated the visual/artistic approach to this post!

This blog post discusses the five key points to consider when trying to increase emotional intelligence.

The author cites examples of successes coming after clients and teams allow themselves to be vulnerable to expressing emotions.

EQ for Education What if every child was fluent in the language of emotions, able to make careful choices, and committed to making a better world? How? Six Seconds' Center for Social Emotional Learning. Go shopping Check out The EQ Store with an amazing catalog of books, games, curriculum, training modules, and more -- for business, education, and everyone.

Interesting articles and a way to connect with others in the world of change.

This site has rich resources on EI, including articles grouped by category, references, and even some reprints. A good place to look for seminal resources such as Goleman.

Exforsys provides free online training in business skills. The module on EI has 11 units ranging from "what is EI" to "business relationship management."

This article has five emotional intelligence skills.

The topic of leadership has appeared several times in our class discussions. This book by Daniel Goleman is a wonderful book on leadership based on his work with Emotional Intelligence. I've found it to be one that I return to to read and get grounded when struggling with my own leadership or that of others. Well worth purchasing and adding to your professional library.

A company that will come in and do training around EI...what I love is the language of feelings/needs they use in their descriptions of the different roles: http://www.byronstock.com/ei/whoneedsei.html#sales

This is part 1 of a 3 part series. It mirrors a lot of what Mersino talks about in his book - communication, negotiation, and optimism - traits that complement Emotional Intelligence.

Like good manners and good grammar, body language is a tool for expressing your "best" self in a certain situation.

I posted this in our class discussion, but it occurred to me that it is really a great project management resource for those people who might feel daunted by difficult conversations. It it a resource that will help improve your EQ. In short, the book talks about how to identify when a crucial conversation needs to take place, how to plan for it and how to execute it. There is also a two day course that you can attend or maybe even lobby to bring into your office for PMs. The website for that is here: http://www.vitalsmarts.com/products-solutions/crucial-conversations/ You'll also find that Vital Smarts, the company that produces this training, has a lot of other EQ related resources.

We have a couple of copies of this book lying around my office. I hadn't connected it to project management. I will have to check it out.

Many people I worked with at the Colorado Department of health use this approach. The state has invested in offering the course to employees. While I never had a chance to take this course, I've heard really great things about it. One thing that has made a difference for people I know who have done this, they did with a staff team. That way everyone is using a common approach. That seems to really support implementing what they learned.

Everyone wants to be heard. But not everyone knows how to truly listen. Here's how amazing listeners use those odd things on the sides of their heads. Most people like to think what they have to say is important. Here is 5 easy to remember tips to help strengthen active listening skills.

Great quick tips for active listening!

Agreed! great tips