Incompetent Research Skills Curb Users' Problem Solving (Jakob Nielsen's Alertbox) - 2 views
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Rhondda Powling on 15 Apr 11A good short piece about how users search, and the importance of teaching information literacy in schools. One problem with search engines is that they are too good at finding information. The users see them as "answer engines" but the users may then do less critical analysis and rely on simple strategies only