Lids opens inventory with Micros Locate | Chain Store Age - 0 views
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Oracle Retail on 04 Apr 15As Kevin Thompson, director of application development for Lids Sports Group, told retail attendees of the recent Oracle Industry Connect conference, the retailer has implemented the Micros Locate inventory visibility solution to enable full inventory access at stores. "It's a customer service issue," said Thompson. "We don't want to disappoint customers." Lids uses Locate for order brokering, providing visibility of inventory to other stores and DCs both from the store as well as to customers using one of Lids' e-commerce sites. Store associates are equipped with tablets allowing them "endless aisle" inventory access, and out-of-stock items can be ordered for home shipment at the POS, either from a DC or a nearby store.